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COO at a computer software company with 11-50 employees
Reseller
Top 10
Easy to use, good integration with AWS, and the incident response functionality works well
Pros and Cons
  • "The way it can connect with AWS is very useful, and the integrations are pretty good."
  • "Adding to the number of certifications that they have, for example, ISO 27001, would be helpful."

What is our primary use case?

We are a solution provider that does a lot of work in the cybersecurity space. Exabeam is one of the SIEM products that we implement for our clients.

What is most valuable?

The solution is easy to use and on a whole, it is pretty valuable.

The way it can connect with AWS is very useful, and the integrations are pretty good.

The incident response functionality is good.

What needs improvement?

Adding to the number of certifications that they have, for example, ISO 27001, would be helpful. Currently, they only have SOC 2.

For how long have I used the solution?

I have been working with Exabeam for the past two to three years.

What do I think about the stability of the solution?

Exabeam is a stable solution.

What do I think about the scalability of the solution?

This product is very easy to scale.

How are customer service and technical support?

I have been in contact with technical support and they're really great. There's always an engineer assigned to each case.

Which solution did I use previously and why did I switch?

The other SIEM solutions that we work with are Securonix and LogPoint.

How was the initial setup?

The initial setup is pretty straightforward. Depending on the size, it usually takes about six days for implementation time.

What's my experience with pricing, setup cost, and licensing?

They have a great model for pricing that can be based either on user count or gigabits per day. The pricing is pretty flexible, as well.

What other advice do I have?

The suitability of this product is dependent on the individual use case, but generally, it fits most clients.

Overall, this is a fantastic tool and it is one of the best SIEMs that I've come across.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
ITCS user
Cyber Security Consultant at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
A cost-effective solution with good performance
Pros and Cons
  • "The performance is good and it is faster than IBM QRadar."
  • "The interface could be more user friendly because it is sometimes hard to deal with."

What is our primary use case?

Elastic SIEM is used to monitor and deal with system log files.

What is most valuable?

The best part about this solution is that it is open-source and free to use.

The performance is good and it is faster than IBM QRadar.

What needs improvement?

The interface could be more user friendly because it is sometimes hard to deal with.

The initial setup can be made easier.

For how long have I used the solution?

I have been using Elastic SIEM for six months.

What do I think about the stability of the solution?

I am satisfied with the stability of Elastic SIEM.

How are customer service and technical support?

There is no technical support for the open-source, free version.

Which solution did I use previously and why did I switch?

I have used other SIEM solutions but this one is open-source, unlike some of the others.

It is also faster than IBM QRadar.

How was the initial setup?

The initial setup is complex and it is not easy to deploy.

It is also possible to have a cloud-based deployment.

What's my experience with pricing, setup cost, and licensing?

There is no charge for using the open-source version.

What other advice do I have?

This solution is complex and cannot be used by just anybody. That said, for people who don't want to buy a product or who want to do everything themselves, I would recommend it. The real problem is that its complexity means that it takes a lot of time to set up and learn to use. There is a lot of configuration and hard work.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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