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McAfee Web Gateway OverviewUNIXBusinessApplication

McAfee Web Gateway is #8 ranked solution in top Web Security Gateways. IT Central Station users give McAfee Web Gateway an average rating of 10 out of 10. McAfee Web Gateway is most commonly compared to Fortinet FortiProxy:McAfee Web Gateway vs Fortinet FortiProxy. The top industry researching this solution are professionals from a computer software company, accounting for 27% of all views.
What is McAfee Web Gateway?

Organizations can do more over the web today than ever before. Today’s web offers a
dynamic, real-time user experience. However, the web has also become a more dangerous
place, with increasingly sophisticated attacks released every day. McAfee® Web Gateway
is a critical defense for any organization to protect against emerging malware threats. It
empowers organizations with secure internet access while greatly reducing risk through an
advanced security approach that combines powerful, local intent analysis with cloud-based
protection powered by McAfee Labs.

Buyer's Guide

Download the Secure Web Gateways (SWG) Buyer's Guide including reviews and more. Updated: November 2021

McAfee Web Gateway Customers

Prodeb, Vidant Health, WEG Industries

McAfee Web Gateway Video

Pricing Advice

What users are saying about McAfee Web Gateway pricing:
  • "Some of our clients have a perpetual license and pay additional support yearly."

McAfee Web Gateway Reviews

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NF
Security Engineer at a tech services company with 201-500 employees
Real User
Top 20
Very sophisticated with great anti-virus filtering, URL categorization, and reporting capabilities

Pros and Cons

  • "Good anti-virus filtering, URL categorization, and reporting capabilities."
  • "User interface could be more intuitive."

What is our primary use case?

This is a web security product, it controls the usage of web for employees. There is an integral anti-virus and web URL filtering solution. I've used the solution in multiple companies that I worked in, and for the last six months I have a new company and I sell the solution along with other security products. I'm a security engineer. 

What is most valuable?

I like the anti-virus filtering, URL categorization, and reporting capabilities. I also like the ability to control what kinds of files or content can be downloaded. So you can restrict executables and potential harmful files. It's a very sophisticated and mature solution. 

What needs improvement?

I think it's a very good product although the user interface is not very intuitive and could be improved. Because of its sophistication, it's not so easy to manage and you have to learn to use it well. The solution can't really be simplified because then it would not be so customizable. You have to know what you're doing. If you don't know about filtering, you won't be able to use it well. I also think that the URL filter model and the web application filter model should be more tightly coupled but it's a lot of effort to get them to work together, not an easy problem. It's two different models - URL filtering and web application filtering. 

For how long have I used the solution?

I've been using this solution for nine years. 

What do I think about the scalability of the solution?

Scalability is no problem. It is cluster able so I can use many devices. We have small companies in Hungary, usually some 1000 users, but we have one simple appliance. It can deal with many users. I assume even 50,000 users would not be a problem for this product. 

How are customer service and technical support?

I've used technical support rarely but when we've had an issue they respond relatively quickly and they know what to do. I like them. 

Which solution did I use previously and why did I switch?

I have seen other products like Websense, which is Forcepoint now, and McAfee Web Gateway which is better than Websense, I think. The features are generally the same, but McAfee is easier to manage and maintain, easier to overview. It also has better debugging capabilities and better logging.

How was the initial setup?

The initial setup is very, very straightforward. I think it's one of the best. 

What other advice do I have?

I would definitely recommend this solution and would rate it a 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Milos Tolpa
IT Engineer at FormatPC
Reseller
Top 5Leaderboard
Secure, stable, and well integrated

Pros and Cons

  • "It's a great product with solid features."
  • "The documentation could be improved."

What is our primary use case?

We use this solution for controlling web content that the users are accessing. It's very good in case situations where you have the use of a VPN connection.

You can control your employees when they are in the office and out of the office, without using a VPN in the same fashion.

The on-premise solution will control them when they are on the corporate network, and when they're off the corporate network, the cloud's gateway will control them. They have the same policies.

What is most valuable?

It's a great product with solid features.

It's a security appliance and it is quite secure.

They are quite well integrated.

What needs improvement?

The documentation could be improved. The documentation could be more detailed with more examples of usage.

For how long have I used the solution?

We have been selling McAfee Web Gateway for four years.

Deployment can be on-premises or on the cloud.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

I don't have any issues with the scalability. You have to do the sizing before they implement it afterward. 

You have other solutions that have to increase the volume of usage.

We have several large clients that are using it.

How are customer service and technical support?

We are satisfied with technical support.

How was the initial setup?

The initial setup is straightforward. It is easy to install.

If the client has a lot of demands and depending on their structure or the client's requests, it can be complex to configure.  In general, it is straightforward and easy to configure.

What's my experience with pricing, setup cost, and licensing?

Some of our clients have a perpetual license and pay additional support yearly. 

We don't have any customers that are using subscriptions yet.

I wouldn't say that it is an expensive solution but it's not cheap. We pay for what it's worth.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate McAfee Web Gateway a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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AC
Vice President - Risk Management, Chief Information Security Officer at a computer software company with 10,001+ employees
Vendor
Top 20
Powerful user activity monitoring that includes SSL decryption

Pros and Cons

  • "The initial setup is fairly straightforward and easy to perform."
  • "The cloud needs improvement with respect to DLP."

What is our primary use case?

We use this solution to protect us against online threats, as well as for user activity monitoring.

What is most valuable?

The most valuable feature is the SSL decryption.

What needs improvement?

The cloud capability needs to be improved in terms of scalability. More generally, both scalability and performance on the cloud need to be improved.

The cloud needs improvement with respect to DLP.

We would like to have integration with Shadow IT analytics.

For how long have I used the solution?

I have been working with the McAfee Web Gateway for five years.

What do I think about the stability of the solution?

This is a stable solution. It is constantly running across the entire enterprise.

What do I think about the scalability of the solution?

Scalability on the cloud is something that needs improvement.

Our company has about 50,000 employees.

How are customer service and technical support?

McAfee's technical support is fairly good.

Which solution did I use previously and why did I switch?

Prior to McAfee, we were using Blue Coat. Two of the important things that Blue Coat was lacking are the SSL description capability and the in-line antivirus. I'm not sure if they have the capability now, but that is the reason that we switched to McAfee.

How was the initial setup?

The initial setup is fairly straightforward and easy to perform.

What about the implementation team?

Our in-house team implemented this solution. The architectural design and implementation were completed with the support and assistance of the McAfee team.

What other advice do I have?

My advice for anybody who is implementing this solution is to use a hybrid model, rather than just something for a specific use case. Otherwise, you won't have a full 360-degree view. Integration with Active Directory is critical, as is the log integration with your SIEM solution. These are key factors that you need to consider.

If I were rating the on-premises and cloud-based features separately, I would give it a nine out of ten on-premises and a seven out of ten for the cloud.

Overall, I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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