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Meraki MX Pros

Central Services Engineer at Liberty Technology
Meraki makes it easy to be secure and know where the holes are to fix them. We have been fixing anything that we have ever found for 20 years. We keep up-to-date with firmware upgrades. We just try to stay on top of everything for security, like maintaining updates and getting rid of old systems. I feel like we're on top of it.
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EC
Director with 51-200 employees
Its ease of configuration and management is very useful for us and for other companies that don't have an onsite IT person. It is easy to configure and easy to manage. It is easy to configure the VPN with the Auto VPN feature.
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PP
Supervisor of IT Infrastructure & Cybersecurity at a tech consulting company with 51-200 employees
Point-to-point VPNs can dynamically follow IP changes with no need for static IPs.
Dual WAN connections are greatly simplified and point-to-point VPNs automatically connect regardless of what WAN connection is active.
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Learn what your peers think about Meraki MX. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,322 professionals have used our research since 2012.
AH
Group Network Specialist at a financial services firm with 5,001-10,000 employees
It has the most advanced security features, for example, layer 3 and layer 7 firewall capabilities and the end team and IPS protection. It also has IPS, and it has very good functioning of cloning services. You don't actually have to touch the device. If you have multiple companies in different countries, you don't really require this device to be touched. You can get it delivered directly to any office of a country, and then you can simply put your configuration over the cloud. It's very simplified and easy to manage. It gives a very good granular visibility about your network. Earlier, a lot of things were lacking in the network. We were unable to identify where the problem was, but after implementing Meraki MX, we are able to dig down and identify where is the problem. We can easily and quickly identify the sources and the root causes of the issues.
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MM
Senior Network Engineer at a computer software company with 11-50 employees
The technical support people from Meraki are brilliant.
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TK
COO at a manufacturing company with 11-50 employees
They have very good technical support and I have relied heavily on them.
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Engineering Manager at a tech services company with 11-50 employees
I love the simplicity of Meraki MX — specifically, the simplicity of the dashboard.
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MV
Managing Director at a tech company with 11-50 employees
It has very good features; it's easy to use, configure, set up, and deploy.
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GB
Commercial Product Manager at a comms service provider with 10,001+ employees
It is easy to manage, which is one of the most important things for us. It is also flexible, stable, and scalable.
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MG
Solutions Specialist - Networking at a tech services company with 201-500 employees
It is very easy to use and manage. It is also very easy to scale.
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Meraki MX Cons

Central Services Engineer at Liberty Technology
When we do API integrations with Meraki, they have always been hard as well as tedious to build. The data that we want out of the API integrations has been only recently available. Six months ago, it was hard to get someone to build something correctly or useful with Meraki APIs. Recently, they have made more data available on the API, but it is just a start. They need to do more.
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EC
Director with 51-200 employees
We have been having a problem with the VPN. When the energy goes down and is back again, the VPN link doesn't get established. We have to manually turn off the modems and other pieces of equipment and manually establish the VPN. It has been around one month since we have been having this problem, and we don't have enough support from Meraki to solve the problem.
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PP
Supervisor of IT Infrastructure & Cybersecurity at a tech consulting company with 51-200 employees
Meraki tech support staff have a lot more visibility into your network than you do, which is frustrating at times. I understand the approach is to keep the dashboard easier to understand. This will frustrate more advanced users at times.​
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Learn what your peers think about Meraki MX. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,322 professionals have used our research since 2012.
AH
Group Network Specialist at a financial services firm with 5,001-10,000 employees
From the improvement perspective, we need more monitoring capabilities. We want to have full-based access visibility, such as, what is happening when something is trying to reach and it is denying. We cannot see some parts of it. The integration of active directory with this product is not very fruitful. It has some bugs or lacks in the functionality of active directory integration. We are unable to identify where exactly and whether it has really applied our policy.
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MM
Senior Network Engineer at a computer software company with 11-50 employees
They need to improve the link between Meraki and Active Directory.
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TK
COO at a manufacturing company with 11-50 employees
It would be nice if the different services, including the SIEM SOC and endpoint detection and response (EDR) were integrated into one, so that I don't have to go to different vendors for different services.
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Engineering Manager at a tech services company with 11-50 employees
You cannot use switching behaviors as you see on the Meraki switch.
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MV
Managing Director at a tech company with 11-50 employees
In the next release, because the security is pretty basic, I think they could include additional security features.
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GB
Commercial Product Manager at a comms service provider with 10,001+ employees
The whole Cisco Meraki range requires easier access for cameras. For a security center, it would be helpful to have easier access to cameras through the portal. Its licensing cost could also be better.
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MG
Solutions Specialist - Networking at a tech services company with 201-500 employees
In general, the SD-WAN feature needs to be improved. The load sharing and load balancing of the traffic should be improved. I have had some problems with these features in the past.
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Learn what your peers think about Meraki MX. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,322 professionals have used our research since 2012.