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Digital Strategy Manager at a energy/utilities company with 10,001+ employees
Real User
Top 5Leaderboard
Has a single sign-on functionality and a user friendly interface
Pros and Cons
  • "I think the single sign-on functionality and the ease with which you can deposit things on the cloud have been valuable. Azure has very robust security functionalities and authentication features, which come with mobility, along with backup and credential checks."
  • "Integration with other services could be much better."

What is our primary use case?

We have a complete Microsoft ecosystem. Azure comes with a variety of parts such as infrastructure as a service and platform as a service or SaaS. We are using it for infrastructure as a service and software as a service as well, so both SaaS and IaaS are being used.

All of our solutions are being deployed on the Azure server. We use the Azure authentication functionality across our organization, which is a single sign-on functionality, so it is Azure-based. We also are incorporating the DevOps framework, which, again, is being integrated to Azure. Our complete backbone is being moved to Azure, and most of our systems are moving to the cloud version.

What is most valuable?

I think the single sign-on functionality and the ease with which you can deposit things on the cloud have been valuable.

Azure has very robust security functionalities and authentication features, which come with mobility, along with backup and credential checks.

Scalability is also very robust because you can deploy the solutions on the go, and along with that, it provides you an ecosystem to integrate with the existing Microsoft products. For example, we have Power BI, and it's very nicely integrated with the Azure cloud version.

The interface is quite user friendly and intuitive. The reporting is perfect as well.

What needs improvement?

Integration with other services could be much better.

For how long have I used the solution?

We have been using Microsoft Azure for over two years now.

What do I think about the stability of the solution?

The stability is very good. As it is a Microsoft product, the reliability is very good.

What do I think about the scalability of the solution?

Because it's a cloud-based solution, scalability is not an issue at all. We currently have over 200 development team members using Microsoft Azure.

How are customer service and technical support?

Technical support staff have been responsive, and the support was good.

How was the initial setup?

The initial setup was a bit complex. It was getting ruled out sometimes, but it was at a Pan-India level. So, it was expected to take some time; it took about 8 to 12 months. Overall, it was good.

What's my experience with pricing, setup cost, and licensing?

I believe that we have a three-year license, and I'm happy with the pricing.

What other advice do I have?

I think Azure works best when you have the complete Microsoft ecosystem. Then, you get the real value out of it. In my firm, we have the complete enterprise licensing model. So, we have an integrated ecosystem, which provides a very collaborative way of working, along with the ease of creating.

If I were to rate Microsoft Azure on a scale from one to ten, I would rate it at nine.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior System Engineer at a engineering company with 11-50 employees
Real User
Top 20
Easy to use with good scalability potential and good stability on offer
Pros and Cons
  • "The product is rather stable. We haven't had any issues with it in that sense."
  • "It would be ideal if they could reduce costs a bit. Right now, we find the product to be expensive."

What is our primary use case?

We primarily use the solution to host the web server.

What is most valuable?

The product is very convenient for us. It ensures the website is set up right.

The solution can scale if you need it to. Expanding it is easy.

The product is rather stable. We haven't had any issues with it in that sense.

The solution is very easy to use.

What needs improvement?

I can't say that we have any complaints in terms of features or lack of capabilities within the product. Over the last two years, I'd say it's been so far so good.

It would be ideal if they could reduce costs a bit. Right now, we find the product to be expensive.

For how long have I used the solution?

I've been using the solution for around two years at this point. It hasn't been too long.

What do I think about the stability of the solution?

The solution so far has been reliable. We haven't had problems with stability over the last two years of use. There aren't bugs or glitches. It doesn't crash or freeze. It's been good.

What do I think about the scalability of the solution?

The scalability of the solution is very good. If a company needs to expand it, they can do so rather easily. It shouldn't give them any trouble.

We don't currently have plans to increase the usage ourselves at this point. There's no scaling that will be done in the near future on our end.

How are customer service and technical support?

We've been in touch with technical support in the past. We had a question we needed them to answer and they were able to help us. I'd say they were knowledgeable and responsive and that we've been happy with the level of service so far.

What's my experience with pricing, setup cost, and licensing?

The licensing is based on usage. I'm not sure of the exact costs involved as it's not an aspect of the solution that is my responsibility.

That said, it is my understanding that it is a bit expensive.

What other advice do I have?

We're just a customer. We aren't a reseller or consultant and we don't have a professional business relationship with Microsoft.

We only really use the solution to host a website, and therefore we don't really use the full scope of features right now.

I'd recommend the solution to other organizations as it is rather easy to use.

Overall, we've been quite happy with the product. I'd rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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GM COE at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
Easy to set up, quick to deploy, and simple to expand
Pros and Cons
  • "The stability has been excellent."
  • "Technical support needs to be better."

What is our primary use case?

We primarily use the solution for our infrastructure. It's specific to server regulation and desktop regulation.

We used it for our customers in the pandemic. In terms of expansion on-premise, they were not able to do so due to the chip shortage. Therefore, we are moving everything to cloud and we are capacity-building - a temporary requirement. We are shifting them to the cloud.

What is most valuable?

As a partner, I like that they have a good benefit on margin.

The stability has been excellent. Multi-regions can leverage their capabilities easily.

The product is scalable.

We find the initial setup to be very simple. 

What needs improvement?

There are worldwide issues on Microsoft Azure, however, it is happening to Google also and as well as AWS. The problems we have are nothing new.

Technical support needs to be better.

For how long have I used the solution?

I've been dealing with the solution for three years now.

What do I think about the stability of the solution?

The stability of the product has been great. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product is scalable. If a company wants to expand it, it can do so.

We have 30 customers on the solution right now.

How are customer service and support?

Technical support isn't so good. We'd like them to be more helpful and responsive. We'd like them to be faster.

The communication and those aspects are pretty good, however, the resolution could be faster and better.

How was the initial setup?

As a cloud-based solution, the initial setup is very simple, very straightforward. 

We were able to deploy the solution in one day for a few clients. 

We have 20 team members that are technical (Azure system admins) and can handle the deployment and maintenance. We offer 24/7 coverage.

What about the implementation team?

We offer this solution to our clients and can implement it for them.

What's my experience with pricing, setup cost, and licensing?

The licensing is based on usage. Typically, it's a monthly fee that is paid to Microsoft.

What other advice do I have?

We are a Microsoft Gold partner where we provide that, also we are users.

I'd rate the solution at a nine out of ten.

Customers who are on more Office 360 should leverage Azure. From a compliance perspective, these things are much more user-friendly compared to other clouds. Otherwise, there are a lot of compliance issues if we go with the other clouds where the mobility license is required. On Azure, for Microsoft users, those things are straightforward.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Senior Regional IT Infrastructure Consultant at a manufacturing company with 10,001+ employees
Consultant
Top 20
A feature-rich and stable platform with good redundancy and scalability
Pros and Cons
  • "The redundancy across different regions is the most valuable. It provides a big value for cloud services, especially for Microsoft."
  • "The level of authorization or authorization cascading can be improved. We have the most powerful admins and then we have sub-admins, but the level of authorization is not that easy to handle or manage."

What is our primary use case?

Azure cloud is a platform for many things, such as hosting, file services, application or power apps, and data lake. All these things are a part of Microsoft Azure. We're using it as a full suite. We are a big tenant with all solutions for Microsoft. We are using the latest version of Microsoft Azure.

What is most valuable?

The redundancy across different regions is the most valuable. It provides a big value for cloud services, especially for Microsoft.

What needs improvement?

The level of authorization or authorization cascading can be improved. We have the most powerful admins and then we have sub-admins, but the level of authorization is not that easy to handle or manage.

For how long have I used the solution?

I have been using Microsoft Azure for three years. I am using this solution on a daily basis. It is the main platform that we have.

What do I think about the stability of the solution?

Its stability is good. It is very stable.

What do I think about the scalability of the solution?

It is very easy to scale. We have more than 7,000 users. 

How are customer service and technical support?

They are pretty sufficient. I would rate them an eight out of ten.

Which solution did I use previously and why did I switch?

We also have different cloud vendors like Amazon and Salesforce, but they all are for different purposes, so it depends on the service.

How was the initial setup?

The initial setup was simple. It was done in stages. 

What about the implementation team?

We had the full support and dedication from Microsoft for its installation. Its maintenance is done by a vendor, and we also have some technical support from Microsoft when we are doing this stuff.

What's my experience with pricing, setup cost, and licensing?

Microsoft always provides the entry-level solution with a cheap license. Once you start to like the product, then you have to pay for the full package, which is more expensive than the entry-level solution. Every feature comes with a license and a cost. Some licenses have multiple features, and some features require a specific license.

What other advice do I have?

I would advise starting directly with Microsoft and then asking the vendors to recommend the trusted partners to work on the implementation or migration, and not vice versa. First, talk with the architect of the design and see if they can recommend a trusted partner who can do the implementation.

I would rate Microsoft Azure a nine out of ten. It is a big product and platform. It covers many things in terms of features.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager, Enterprise Infrastructure at a tech services company with 1,001-5,000 employees
Real User
Top 5
Scalable, easy to use, and offers excellent performance
Pros and Cons
  • "The performance is good."
  • "The solution is less mature than AWS."

What is our primary use case?

We primarily use it for infrastructure and for some of its containers. It's very similar to AWS.

We moved to it as part of the initiative for the country to start using Azure services.

What is most valuable?

The solution offers many of the same features and has similar functionality to AWS.

The performance is good.

It's easy to use.

We find that it's stable. 

The solution scales quite well.

What needs improvement?

The solution is less mature than AWS. That said, it is catching up quickly.

The solution could always be cheaper. That way, it would be less expensive than AWS.

For how long have I used the solution?

I've been dealing with the solution since 2016. It's been about five years or so. I've had some time to work with it a bit. 

What do I think about the stability of the solution?

The stability is very good. It's a reliable solution. There are no bugs and glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have found the scalability to be very good. If a company needs to expand, it can do so with ease. It's not a problem at all.

How are customer service and technical support?

Technical support has been great. They are helpful and responsive. We are pleased with the level of attention we get if we need assistance. 

Which solution did I use previously and why did I switch?

We have also used AWS. We use both of them right now and like them both. They are very similar tools. 

How was the initial setup?

There isn't really an initial setup. it's on the cloud and subscription-based. 

What's my experience with pricing, setup cost, and licensing?

The pricing is more or less the same as AWS. They are very competitive with each other. There isn't too much of a difference, price-wise. 

In our case, the solution doesn't have a license. It's subscription-only. However, you can buy your own license separately and install it on whatever system application you're using on Azure. This is the same in the case of AWS.

What other advice do I have?

I'd rate the solution at an eight out of ten. It's a good solution with a lot of potential and we've been happy with its capabilities so far. 

Whether or not I would recommend it to other companies depends on the use case. If you have a specific use case for using the cloud in general, then likely it makes sense to go with Azure.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ITCS user
Senior Consultant at a consultancy with 10,001+ employees
Real User
Top 5Leaderboard
Flexible, easy to manage, has a nice interface, and the technical support is good
Pros and Cons
  • "Azure is very flexible and easy to manage."
  • "Talking from a networking perspective, when you create a file or a rule in Azure and you want to view this IP group, sometimes the way it is displayed on the GUI, you don't see the name of the group."

What is our primary use case?

Our primary use case is Infrastructure as a Service. We use it for SaaS applications, as well.

What is most valuable?

Azure is very flexible and easy to manage.

The interface and usage are nice.

Previously, there was no IP group, but they have since implemented that and it has become better.

What needs improvement?

For some use cases, Microsoft Azure is okay and working, but it is lacking features and we cannot implement it fully.

Talking from a networking perspective, when you create a file or a rule in Azure and you want to view this IP group, sometimes the way it is displayed on the GUI, you don't see the name of the group. At a minimum, I should be able to see the name of the group. They need to improve the GUI with respect to creating files or files. In summary, on that GUI view for firewall rules creation, the IP groups that are chosen in the firewall are not easily seen.

If I want to track, for example, a soft IP group, and mistakingly I click the wrong thing, then it's a problem. They need to improve it so that you can just view it, read-only, and then edit it later if needed.

For how long have I used the solution?

I have been working with Microsoft Azure for approximately three years.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten, as they are still developing. 

What do I think about the scalability of the solution?

We have approximately 500 users.

How are customer service and technical support?

The technical support is very good.

In my own workstream, I've not had cause to work with Microsoft support. However, my teammates from the department have been in contact with them.

How was the initial setup?

The initial setup is straightforward. I can say that because my use case was greenfield, starting out fresh. It was a whole new installation and everything was straightforward.

It took between a month and two to deploy. The installation is not a big deal once you have the necessary license, and then you can begin testing.

What other advice do I have?

This is a product that is fast-growing and they are gaining popularity. We have invested in it, and plan to keep using it for the next five or ten years.

In my opinion, it is an awesome product. Microsoft is everywhere and it predates the cloud. Everything that they have is easy to use.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
User at CGI
Real User
Top 20
Reduces work for our IT teams and saves us a lot of time
Pros and Cons
  • "Reduces work for our IT teams and saves us a lot of time."
  • "Quite an expensive solution."

What is our primary use case?

We are customers of Microsoft and I'm an IT architect.

What is most valuable?

The solution reduces work for our IT teams. They don't have to keep things up to date, and we can concentrate on our mission. The best feature for us is the help we get from Microsoft to migrate applications to the latest release and support efforts. It saves us a lot of time. 

What needs improvement?

The cost is a big issue, it can quickly go up if you don't control things. We've set up a system that shuts down machines regularly so we don't run up costs. Sometimes our development teams start up machines and forget to shut them down, and we see our costs go up quite rapidly with monthly surcharges. It would be helpful if Microsoft didn't change the control panels quite so often. It means we need to retrain personnel whenever things change and that seems to have an impact on our IT teams.

For how long have I used the solution?

We've been using this solution for nearly four years. 

What do I think about the stability of the solution?

Stability is good and the solution is easy to maintain. 

What do I think about the scalability of the solution?

Scalability is really awesome. We don't have to worry about it at all, we're really impressed. Everyone in the company uses Azure. 

How are customer service and technical support?

Tech support is great. I find that we get answers quickly. It's just the first line of support that I criticize sometimes because it seems that whenever we open a ticket, they give us a run around with certain questions that basically we've answered. But as soon as we get into the next level of support, it's more advanced and questions are answered quite rapidly. Our tech guys know how to open a ticket and basically provide all the available information that they need. We sometimes have to get through that initial loop, and answer the same questions again and again, until they push us to another level of support.

How was the initial setup?

Four years ago the initial setup was quite complex but lately I find it's becoming increasingly easier, and the set up rules for securities are a lot simpler. These are things that are improving all the time. 

What's my experience with pricing, setup cost, and licensing?

Licensing is on an annual basis. 

What other advice do I have?

If a company wants to concentrate more on their mission and less on supporting infrastructure, they should give Azure a go. I find that it saves us a lot of time.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managed IT Services Provider at a tech services company with 1-10 employees
Real User
Top 5
A scalable solution for one's directory management needs, but lacks fluidity and intuitiveness
Pros and Cons
  • "The solution is completely scalable."
  • "The solution lacks fluidity and is not intuitive."

What is our primary use case?

Microsoft Azure can be used for everything, including development, hosting and storage. Since it offers active directory as relates to the cloud, it can be used for directory management and logins.

What needs improvement?

We work with Azure, which is okay, but very clunky and complex. It lacks fluidity and is not intuitive. This can be problematic and require one to work with external consultants. Things can depend on the client. Not everything can be known in advance and there may be a need to make changes to the interface. Changes which are made to the functionality are not always intuitive. As such, while the solution offers very good functionality, its intuitiveness, in respect of user experience and configuration, is not the best. I should note that these are minor issues and I do not work with Azure very much, there being only a couple environments in which we employ it. 

We see the same issue with Microsoft, which is not an intuitive platform. The ways in which the various components are placed seems to be illogical. There are different screens and end-configurations. In my familiary with Microsoft, a decision was reached to do things this way and there is no way to alter this. 

As such, the solution could definitely be more intuitive. 

What do I think about the stability of the solution?

The solution is reasonably stable.

What do I think about the scalability of the solution?

The solution is completely scalable. 

How are customer service and support?

I have encountered no issues with Microsoft tech support. 

How was the initial setup?

The setup of everything is very quick, although the real issue revolves around the speed at which the changes get synchronized. While this may take 24 hours, there are occasionally issues which arise, such as problems with the DNS or general networking issues. This requires one to involve Microsoft tech support.

What about the implementation team?

The technical team required for deployment and maintenance can vary. One of the clients with whom I work is an external provider who does all the configuration in Azure. Another has a back-end of Microsoft 365 and I manage this on my own.

What's my experience with pricing, setup cost, and licensing?

Everything involves an annual commitment with a monthly charge.

What other advice do I have?

The solution is also cloud-based.

At present, two of my clients are using the solution. 

I would not recommend the solution to someone who does not require it, instead referring the person to AWS. Like Microsoft Azure, AWS is also not sufficiently intuitive, although it is a more robust solution in my experience. 

I rate Microsoft Azure as a six out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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