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CEO at a tech services company with 1-10 employees
Reseller
Top 20
Large scope that is easy to work with, easy to install, and reasonably priced
Pros and Cons
  • "Microsoft Azure has a large scope, it can do many things."
  • "I believe that some of the services need to be available on the on-premises version and not only based on the cloud."

What is our primary use case?

We sell Microsoft products, and licensing that is involved in an Open License.

We sell a variety of solutions to our customers.

Microsoft Azure is a very good solution for many customers. We prefer to offer hybrid solutions to our smaller-sized customers.

The online will be through Azure or 365 and the databases we prefer locally.

It is used with Exchange, all of the mail, team, and the share products such as SharePoint.

Also for security with AI, which we are still testing.

What is most valuable?

Microsoft Azure has a large scope, it can do many things.

Everything is very easy to work with.

What needs improvement?

I believe that some of the services need to be available on the on-premises version and not only based on the cloud.

There are some security issues in the cloud that cannot be solved. Some countries will not allow you to store certain types of data on the cloud.

For how long have I used the solution?

We started using Microsoft 365 in 2009.

What do I think about the stability of the solution?

The stability needs improvement. At times when there is a problem in one area, everything gets stopped, which is not good.

If the problem is the bandwidth and you have a number of redundancies or lines that link to Azure, you will have few options in Azure.

What do I think about the scalability of the solution?

it is a scalable solution.

How are customer service and technical support?

We haven't had a lot of issues. In our company, we prefer to learn about each product, and by doing this, we have fewer issues.

How was the initial setup?

The installation is very easy.

Most areas of the application can be installed in a few minutes, but the configuration is a different story.

The configuration is dependent on the demands or the environment.

it can take hours or it can take days.

What's my experience with pricing, setup cost, and licensing?

Most of the pricing from Microsoft is reasonable.

The prices are very good for the services.

What other advice do I have?

If Microsoft Azure meets the demands of the company, we would recommend it.

Other companies, may require products like Amazon, or they use their own data center. It depends on the company.

I would rate most of the areas in Microsoft Azure an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
CISO at a religious institution with 501-1,000 employees
Real User
Top 5
Very stable, easy to set up, and allows us to scale up and scale down depending upon our needs
Pros and Cons
  • "Its ability to scale is most valuable. There are certain periods of the year when we are busier, and we're able to scale up and scale down with Azure depending upon our needs."
  • "They're already doing quite a bit. I'm not unsatisfied with anything that they're doing right now. They can maybe make the transitions a little smoother and improve its pricing. The pricing for the end-user packages is a bit high."

What is our primary use case?

One of the use cases that we have is with our installation of SAP on private. We also have some apps that we have developed that are public, and we use the security system that they provide. We also use Microsoft Sentinel, which is the SIEM that helps us to align with the alerts and the incidents. We have a combination of public and private clouds, but everything is in Azure.

What is most valuable?

Its ability to scale is most valuable. There are certain periods of the year when we are busier, and we're able to scale up and scale down with Azure depending upon our needs.

What needs improvement?

They're already doing quite a bit. I'm not unsatisfied with anything that they're doing right now. They can maybe make the transitions a little smoother and improve its pricing. The pricing for the end-user packages is a bit high.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. It is very simple to scale.

How are customer service and technical support?

You have to go through a lot of preliminary levels before you finally get to someone, but you can get a difficult problem solved. There is a process that you have to follow.

How was the initial setup?

As far as the setup goes, most of it is pretty simple. When we started working with Microsoft Intune and a little bit on the unified labeling, it became a bit more complicated, but we're getting through it.

Shared active directory and multifactor authentication (MFA) are a little bit difficult to introduce because once you put something on it, it affects all of their Office products and anything that deals with Microsoft, whether it is SharePoint, OneDrive, or something else. Often, we want to activate it for an app and not so much for everything else, but that's our peculiar quirk. I don't think there is anything that Microsoft needs to change necessarily.

What's my experience with pricing, setup cost, and licensing?

The pricing for the end-user packages is a bit high. It is full of very interesting services, but I would still like it to be less expensive.

What other advice do I have?

I would rate Microsoft Azure a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Software Engineer at a tech services company with 5,001-10,000 employees
Real User
Top 5Leaderboard
Powerful and easy to integrate
Pros and Cons
  • "One of the most valuable features of Azure is that it's a very integrated solution. You have to learn how to use it properly, but it's not that hard, and you can define your whole scrum process and deploy it from one place. It was a really nice surprise to see how easily integrated this tool is."
  • "I would say an improvement could be allowing for more external, third-party tools. However, I think that's their vision, how they develop the product."

What is our primary use case?

We have many use cases of Azure. For example, in this project, we usually use Jira for tracking the tasks, stories, etc., but in this case we used Azure. We used it for the whole scrum process. We also used it as our deployment environment for testing the software and production. The production was also deployed on the Azure cloud. 

What is most valuable?

One of the most valuable features of Azure is that it's a very integrated solution. You have to learn how to use it properly, but it's not that hard, and you can define your whole scrum process and deploy it from one place. It was a really nice surprise to see how easily integrated this tool is.

What needs improvement?

I would say an improvement could be allowing for more external, third-party tools. However, I think that's their vision, how they develop the product. 

For how long have I used the solution?

I have been using Azure for about a year. 

What do I think about the stability of the solution?

This solution is stable. We were quite happy with Azure's performance.

What do I think about the scalability of the solution?

Azure is scalable. 

Which solution did I use previously and why did I switch?

I have also used AWS. To put it this way, I don't think Azure is worse than AWS—certainly it's not the same, so if you're used to using one, it may initially be different, but it's not hard to learn. Maybe if I use it more, I can give some specifics, but I think Azure is a very good solution. 

How was the initial setup?

Azure is a cloud tool, so the installation is a very easy process. 

What's my experience with pricing, setup cost, and licensing?

Their licensing costs might be a little bit lower, compared to AWS, but I'm not sure. I think we get licenses, especially on long-term projects, on a yearly basis. It could be cheaper. 

What other advice do I have?

I rate Microsoft Azure an eight out of ten. There is some hype in the industry around AWS, but I think Azure is quite powerful and could be a really nice alternative to AWS. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Remy Martel De La Chesnaye
President at Team Parsec
Real User
Easy to launch projects, reliable, and good support
Pros and Cons
  • "The advantage of Microsoft Azure is its simplicity. It's easy to launch a project. However, the problem with this kind of solution is the reliability for the customers. You have to be sure to stay with Microsoft."
  • "Microsoft Azure is not always a user-friendly solution. There are too many people who develop this solution. For the end-users, sometimes it's not really fun to use or simple to use. It could be improved."

What is most valuable?

The advantage of Microsoft Azure is its simplicity. It's easy to launch a project. However, the problem with this kind of solution is the reliability for the customers. You have to be sure to stay with Microsoft.

What needs improvement?

It's not always simple to manage the team who use it. Sometimes customers abuse the capacity and it's not always easy to bill the department for the usage.

Microsoft Azure is not always a user-friendly solution. There are too many people who develop this solution. For the end-users, sometimes it's not really fun to use or simple to use. It could be improved.

It's difficult to stop the solution when you have started, you need to use it for the long term. You have to make a good choice when you start the project with Microsoft or with Amazon too. You will have the same problem, once you choose one you have to commit.

When a feature doesn't exist in Microsoft Azure, generally we can use other software that does the job very well, such as backups or supervision. Any products to help the customers and engineers to do a good job, such as managing large infrastructure. There is a lot of solution to make it work well.

For how long have I used the solution?

I have been using Microsoft Azure for approximately three years.

What do I think about the stability of the solution?

The stability of the solution was good we have not had a problem.

What do I think about the scalability of the solution?

The scalability is good, there are nearly no limits, and simple to do. However, it is difficult to see the limit.

How are customer service and support?

My engineers sometimes have used the support, I don't have any feedback about troubles with the support. I think the support is good. I don't have bad feedback.

How was the initial setup?

The deployment of the solution is quick and easy.

What other advice do I have?

My advice to others is to be sure if they choose the cloud it is the right choice for them. A customer can be in a hybrid solution, or cloud, or on-premise solution. I prefer the hybrid solution, in the same project. It's a choice they need to make for the long term.

I rate Microsoft Azure an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Cloud Security Architect at a tech services company with 501-1,000 employees
Real User
Top 10
Flexible, scalable and has very good performance
Pros and Cons
  • "The solution has proven to be quite stable so far."
  • "The solution needs to offer more data analysis services."

What is our primary use case?

It's primarily used for access to the cloud or the virtual machines and to have a cloud-based solution that can handle tasks such as data processing, or for having data storage, and all types of other things.

What is most valuable?

The product is very flexible.

The performance overall is great.

It's a great advantage for a company to be on the cloud. It gives a company nice advantages.

The solution has proven to be quite stable so far.

The solution has been scalable.

There are no new releases per se; the solution simply adds on more services over time. 

What needs improvement?

The solution needs to offer more data analysis services. It would be extremely helpful to Azure's clients if they had more of this.

For how long have I used the solution?

I've been using the solution for about a year or so. I believe it's been around 12 months. It hasn't been that long.

What do I think about the stability of the solution?

The stability of the solution has been very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

So far, we've found the scalability to be pretty good. If a company needs to expand, it can do so with ease.

We have about five people working directly on the solution currently.

How are customer service and technical support?

We haven't really dealt with technical support. I can't speak to how helpful or responsive they are. I've never had any direct interactions with them personally.

How was the initial setup?

There isn't really an initial setup. It's on the cloud. You don't really have to deploy anything or set anything up.

What's my experience with pricing, setup cost, and licensing?

Our customers don't have to pay any licensing fees in order to use Azure.

What other advice do I have?

As we are on the cloud deployment model, we're always on the latest version of the solution. It is always automatically updated for us.

Overall, I'd rate the solution at an eight out of ten. We've been pretty happy with its capabilities so far.

In general, I would recommend the solution to other organizations.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Data Science Manager at a tech services company with 11-50 employees
Real User
Top 10
Good stability with good Databricks integration and comparable in price to AWS
Pros and Cons
  • "The integration with Databricks is the most valuable aspect of the solution."
  • "The design of the platform is not so easy to navigate. It's not very user-friendly."

What is our primary use case?

We use Microsoft Azure for blob storage and for a lot of the components that they have inside the cloud.

What is most valuable?

The integration with Databricks is the most valuable aspect of the solution. It's easy to use and to put on the pipeline. Data Factory and Databricks together build a pipeline. They really integrate very well.

The stability is very good.

The solution is comparable to AWS in terms of pricing.

What needs improvement?

The design of the platform is not so easy to navigate. It's not very user-friendly.

Some services are more difficult to use in AWS and GCP. I have projects on the three clouds, and some things are easier to do on AWS. On the other hand, using Databricks on Azure is easy, as they are integrated well. However, some products are more difficult to use than other products. 

What do I think about the stability of the solution?

The stability has been good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable in terms of performance.

What do I think about the scalability of the solution?

We have about 30 people using the solution.

How are customer service and technical support?

I don't really deal with technical support. I'm the data scientist manager. The engineering team would be the ones that would reach out for help if they needed support.

How was the initial setup?

In terms of deployment, each product requires a number of staff to deploy the model of machine learning or to build the stature to consume the data. It really depends.

What's my experience with pricing, setup cost, and licensing?

I don't handle the licensing or payments aspect of the solution. I can't speak to the costs involved or what the license looks like. 

In AWS, our monthly cost was something around $10,000 or something close to that. We had to pay around $120,000 a year. It's most likely something close to that.

What other advice do I have?

We are a customer and end-user. We don't have a business relationship with Microsoft.

We deployed the solution in multiple ways. We've used the solution both on-premises and on the cloud.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AndyChan3
General manager at MOL-IT India Pvt. Ltd.
Real User
Top 5Leaderboard
A scalable solution that requires minimal administrative effort
Pros and Cons
  • "The scalability is good."
  • "I would like to see more advanced functionality in terms of information security."

What is our primary use case?

We primarily use Azure for our ERP system and DR usage. It is set up for multiple production workloads.

What is most valuable?

This solution requires minimal administrative effort.

The scalability is good.

The most valuable feature is Azure SQL.

What needs improvement?

Improvements need to be made with respect to the availability of third-party services.

I would like to see more advanced functionality in terms of information security.

For how long have I used the solution?

We have been using Microsoft Azure for six years.

What do I think about the stability of the solution?

There is room for improvement in terms of stability.

What do I think about the scalability of the solution?

Scalability is one of the best features. We have thousands of users.

How are customer service and technical support?

I have been in contact with technical support and would rate them better than average. I find that it takes a long time to reach somebody who is a subject matter expert. This is because they first need to escalate requests from the level one or level two helpdesk. For the problems that we have experienced, we needed support directly from people with expertise.

How was the initial setup?

The initial setup is straightforward and the deployment can be completed within short time. Now we can deploy most components/services within a day or two.

What about the implementation team?

When we first implemented Azure, we engaged with a third-party system integrator. Now, however, we can do everything ourselves. We have approximately five people who do the maintenance of the cloud infrastructure.

What's my experience with pricing, setup cost, and licensing?

The price of Microsoft Azure is pretty good. Among the top market players, it’s usually the cheapest or the one after. Our usage is more than $1,000,000 USD annually.

What other advice do I have?

My advice for anybody who is considering this product is that it can be a good start for SME, up to MNC who needs to see their full environment, rather than just a particular system or area.

Overall, this is a good solution but there is room for improvement.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Architect at a sports company with 201-500 employees
Real User
Top 5
Stable with a good application gateway and helpful technical support
Pros and Cons
  • "The product has been quite stable."
  • "The solution should emulate what MuleSoft is doing. At the moment MuleSoft has a lot of other features compared to Azure API integration."

What is our primary use case?

We primarily use the solution as a platform for our applications and security.

What is most valuable?

The application gateway is very good.

We like the WAF feature.

The product has been quite stable.

The scalability potential is very good.

Technical support is very good.

The configuration process is very minimal and happens very quickly.

What needs improvement?

The solution should emulate what MuleSoft is doing. At the moment MuleSoft has a lot of other features compared to Azure API integration. Just the coverage of the features, for example, could improve. Azure should offer more coverage of the features.

For how long have I used the solution?

I've been using the solution for a couple of years.

What do I think about the stability of the solution?

The solution is very stable. It doesn't crash or freeze. There are no bugs or glitches. It's reliable.

What do I think about the scalability of the solution?

The solution scales very well. If a company needs to expand it, they can.

We have about 1,000 users on the solution currently.

We do have plans to continue to use the solution and may even increase usage in the future.

How are customer service and technical support?

Technical support has been good overall. They are helpful and responsive. We are satisfied with the level of service we receive.

Which solution did I use previously and why did I switch?

I don't really have experience with other solutions at this time. I typically work with Azure.

How was the initial setup?

There isn't much of an implementation process as the solution is in the cloud.

However, you do need to do some configurations in order to ensure it's set up as you need it to be. This part of the process takes a minimal amount of time.

We have about 60 to 70 people who can handle deployment and maintenance within our organization.

What about the implementation team?

While I could handle the process myself, in our case, we had a network architect handle the configuration process.

What other advice do I have?

I'm a consultant.

As we are using the cloud version of the solution, we are always using the latest version as well. It updates automatically.

I'd recommend the solution to other organizations.

I would rate the solution at a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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