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Microsoft Dynamics AX Pros

Business Application Group Manager at OBASE
Dynamics AX provides a lot of functionality.
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JM
Director, Managed Services at a tech services company with 51-200 employees
It was an okay solution when we delivered hardware and we had to do maintenance.
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Head IT and CIO at Mutual Automotive Pvt Ltd
The most valuable feature I've found is the UI functionality.
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Learn what your peers think about Microsoft Dynamics AX. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,208 professionals have used our research since 2012.
SAP Business One / Dynamics365FO / SAP ERP Implementer & Trainer at Freelance
There's a moderate amount of scalability available.
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JB
Data Analytics Manager at a tech services company with 51-200 employees
The relation between CRM and Sales, that's the main strength of this ERP.
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Chief Executive Officer at Easy Touch
It is stable, suitable for businesses, and covers all business needs.
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KS
Manager IT at a retailer with 201-500 employees
I like that it's a complete ERP solution from production level to branch level.
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MA
Senior Solution Architect at a computer software company with 1,001-5,000 employees
The stability is very good.
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Sr. Network Administrator at ACMC
The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance.
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NK
Senior Manager- Presales at a tech services company with 501-1,000 employees
It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system.
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Microsoft Dynamics AX Cons

Business Application Group Manager at OBASE
The product is standardised across industries so it is not a good fit for all types of sectors.
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JM
Director, Managed Services at a tech services company with 51-200 employees
It is being decommissioned.
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Head IT and CIO at Mutual Automotive Pvt Ltd
There is also slowness in database backup.
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Learn what your peers think about Microsoft Dynamics AX. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,208 professionals have used our research since 2012.
SAP Business One / Dynamics365FO / SAP ERP Implementer & Trainer at Freelance
The solution in general just needs a few quality improvements.
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JB
Data Analytics Manager at a tech services company with 51-200 employees
They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs.
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Chief Executive Officer at Easy Touch
There is no Arabic interface in Microsoft Business Central, which is a big weak point.
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KS
Manager IT at a retailer with 201-500 employees
There are so many errors.
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MA
Senior Solution Architect at a computer software company with 1,001-5,000 employees
There might be some features to support localizations that could be helpful to add.
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Sr. Network Administrator at ACMC
Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features.
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NK
Senior Manager- Presales at a tech services company with 501-1,000 employees
If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it.
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Learn what your peers think about Microsoft Dynamics AX. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,208 professionals have used our research since 2012.