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Angel Barra Madrigal
Consultor and Co-founder at OS4IT
Reseller
Top 20
A great product with good support, stability, and features such as cloning and snapshots

Pros and Cons

  • "The cloning and snapshot features are the most valuable. With snapshot backup, we can clone a big database in minutes. We take a lot of snapshots for clients in different environments."
  • "The admin tools and the integration with other products and clouds can be improved. It should also be easier to identify and troubleshoot problems in this solution. It takes a long time, and it should be improved."

What is our primary use case?

We use it for different machines, Oracle Database, super server database, and a few BDI projects.

What is most valuable?

The cloning and snapshot features are the most valuable. With snapshot backup, we can clone a big database in minutes. We take a lot of snapshots for clients in different environments.

What needs improvement?

The admin tools and the integration with other products and clouds can be improved. 

It should also be easier to identify and troubleshoot problems in this solution. It takes a long time, and it should be improved.

For how long have I used the solution?

I have been using this solution since 2012.

What do I think about the stability of the solution?

Its stability is very good.

What do I think about the scalability of the solution?

It is scalable. There is scalability for processing. We have small and large organizations as clients.

How are customer service and technical support?

Their technical support is very good, and the documentation is also complete and useful for us.

Which solution did I use previously and why did I switch?

Our clients were using other solutions, such as Hitachi, and they switched because of its scalability, functionality, and support.

How was the initial setup?

The cloud setup is easier to implement. The on-premises setup is a little more complex.

We deployed it a few weeks ago. It took one to two weeks for planning and two weeks for final implementation, but it can take longer if there is any kind of migration or change of product.

What about the implementation team?

We deployed it ourselves. We worked for NetApp from 2012 to 2015. We did a lot of implementations in Chile, Argentina, Columbia, and Peru. It is very familiar to us.

What's my experience with pricing, setup cost, and licensing?

All features are included in the license, whereas with an EMC solution, you have to pay separately for extra terabytes. 

Which other solutions did I evaluate?

We evaluated HP and EMC. The main differences were the support, functionality, and cost of NetApp. 

What other advice do I have?

Last year, NetApp started to move away from Chile and the Latin American region. They are not selling the solutions directly. They have an agreement with Lenovo to sell NetApp products worldwide with the Lenovo brand.

I would advise others to take the help of a good implementor and get proper certifications. It is also very important to understand what do you want from the solution.

I would rate NetApp AFF a ten out of ten. It is a great product with great support.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
ML
Storage Engineer at a computer software company with 10,001+ employees
Real User
Has good speed, reliability, and ease of use and has improved application response time

Pros and Cons

  • "Speed, reliability, ease of use are the most valuable features."
  • "We have had issues with CIFS presentations and outages, so if that was removed, we could do seamless upgrades without affecting CIFS presentations. That would be an advantage. That's about the only improvement I can think of."

What is our primary use case?

Our primary use case for AFF is for file storage.

How has it helped my organization?

It simplifies IT operations.

Thin provisioning enables us to add new applications without having to purchase additional storage. Thin provisioning is obviously heavily utilized so we don't have to buy a new kit.

AFF has enabled us to move large amounts of data from one data center to another. It has also affected IT operations by greatly improving resilience.

AFF SSDs have improved application response times. We've seen a five-fold decrease in the latency figure.

Datacenter costs have decreased because of the smaller footprint and less power usage. In one system we saw six racks go down to half a rack. It's probably five to one in terms of actual data space.

What is most valuable?

Speed, reliability, ease of use are the most valuable features. 

The overall latency in your environment is very good. 

We don't use the solution for artificial intelligence or machine learning applications.

The simplicity around data protection and data management is very good. We use SnapVault for data protection which works very well. SnapMirror is also good. We mainly use the command line a lot, so we don't tend to use many provisioning tools.

What needs improvement?

We have had issues with CIFS presentations and outages, so if that was removed, we could do seamless upgrades without affecting CIFS presentations. That would be an advantage. That's about the only improvement I can think of.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

Scalability is very good. 

How are customer service and technical support?

The technical support is very good. We haven't had any issues. 

How was the initial setup?

Initially, the setup was complex because it was new and very different, it was 7-Mode to cDot. We got a lot of support from NetApp so it wasn't an issue. It was just complex, but they provided the assistance we needed.

What about the implementation team?

We are integrators but NetApp consultants also help.

Which other solutions did I evaluate?

We always use NetApp for our file services.

What other advice do I have?

I would rate it an eight out of ten. Nothing would make it a ten, nothing is perfect. I would advise someone considering this solution to buy it!

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Learn what your peers think about NetApp AFF (All Flash FAS). Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
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PB
Storage Team Lead at a manufacturing company with 10,001+ employees
Real User
Helps to leverage data on larger, complex file sizes

Pros and Cons

  • "It's helping to leverage data. The storage is being utilized to implement larger, complex file sizes."
  • "NetApp could focus even more on the configuration."

What is our primary use case?

We primarily utilize AFFs for engineering VDIs. We are utilizing it to host VDI and performance is the primary expectation from AFFs. We are satisfied with the product.

How has it helped my organization?

It's helping to leverage data. The storage is being utilized to implement larger, complex file sizes. That is how we are utilizing this product.

What is most valuable?

Speed is the most valuable feature. It is all-flash, so it is fast.

It simplifies since it is integrated with the other platforms as well. It's maintainable; it does not take too much to maintain the stuff. Creating users and sessions is easy on it.

What needs improvement?

It is a fast product, but NetApp could focus even more on the configuration.

What do I think about the stability of the solution?

Since the failure rate has been reduced, we haven't had any outages so far, or even P2s, on this solution. It has been impressive.

What do I think about the scalability of the solution?

It's a fast product. It is exactly the same as other fast products; it is scalable.

We have more than 100 users utilizing the product concurrently. Concurrence is one parameter that we looked for, and AFF is satisfying that problem.

How are customer service and technical support?

We have a premium support globally. NetApp has been promising on every front.

How was the initial setup?

There was not much complexity involved. Since this was a new setup, migrations were not in order. So, it was pretty straightforward.

What was our ROI?

We tested it out against another solution and it worked out very well. Based on that, we took the decision to expand it further. 

It is working out well from a latency point of view, which is why we have opted for AFF. We are getting results.

Which other solutions did I evaluate?

Traditionally, we are limiting the number of our vendors. We still haven't ventured out to any other vendors. We have consistently been with NetApp.

Going forward, I would like to compare AFF vs Pure Storage based on all the parameters.

What other advice do I have?

I would rate it a nine (with 10 being perfect). It is pretty impressive. I am holding back one for improvement in its scope.

This is the first time that we have implemented all-flash in one of our regions.

We are not utilizing it as a tiering solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Bob Mulders
Head of Infrastructure, Network & Security Management at Vos Logistics N.V.
Real User
Top 20
Good product for performance that is stable, and it is easy to set up

Pros and Cons

  • "Technical support is good."
  • "When comparing with Pure for example, with Pure you have no maintenance anymore and with NetApp, you still need maintenance."

What is our primary use case?

We are using this product for performance and growth.

What is most valuable?

Every storage platform is a good product.

What needs improvement?

The only problem is that when you change to NetApp, it may have a large impact on your backups or something else.

When comparing with Pure for example, with Pure you have no maintenance anymore and with NetApp, you still need maintenance. For the maintenance, you need an external company to maintain the system. With Pure you have less maintenance which is a good item.

I think it could have better monitoring.

For how long have I used the solution?

I have been working with the solution for 16 years.

What do I think about the stability of the solution?

This solution's stability is good. We have not had any issues.

What do I think about the scalability of the solution?

It's a scalable solution. If we need more storage, we purchase an extra desk cabinet.

We have approximately 700 users in our organization. We have an additional 100 people joining our company.

How are customer service and technical support?

Technical support is good. 

We have an external company to maintain our NetApp.

How was the initial setup?

The initial setup is not complex.

When we changed to NetApp it took one to days to migrate everything.

What's my experience with pricing, setup cost, and licensing?

The price of NetApp is very expensive, but we don't know how much Pure is, so we can't compare.

What other advice do I have?

We are currently using NetApp and intend to change the storage next year. Our choices are between NetApp and Pure. We are a transport company, so part of the decision will be based on the price.

All storage vendors have good solutions now.

We are not using NetApp AFF, we are using NetApp with the disks and a bit of Flash.

We have a flash pool with our NetApp and we want to go to full Flash next year.

I would rate NetApp AFF an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
MO
Consulting Manager at a tech services company with 1,001-5,000 employees
Real User
Top 20
A robust scale-out platform for building a virtualized environment

Pros and Cons

  • "The initial setup is very simple."
  • "Their backup software could be improved."

What is our primary use case?

We primarily use it for storage for VMs and backup units.

We use this solution on a daily basis. In Sweden, typically small to medium-sized companies use this solution.

What is most valuable?

MetroCluster functions, SnapMirror functionality, and ease-of-use are the most valuable functions for us.

What needs improvement?

Their backup software could be improved.

In the next release, I would like to see a complete S3 protocol. Also better compatibility and integration with VM-ware.

For how long have I used the solution?

I have been using AFF since its release.

What do I think about the scalability of the solution?

Nowadays, AFF is very scalable — ever since they implemented the ClusterMode. I think it's very easy to scale, both up and out. It's also very stable.

How are customer service and technical support?

They provide different types of support. When an accident happens that impacts your business, they respond very fast and give very good help. Sometimes, when you have problems with their software, it can take a long time — that should be improved. Overall, their top functions, operating systems, the storage controller, they are very strongly enforced.

How was the initial setup?

The initial setup is very simple. How much time it takes depends on the size and what the initial setup should be. It can be a long process.

What about the implementation team?

We do everything from the initial setup, to the integration with system backups, the whole chain, including the hardware, the software, the daily work, as well as the daily administration as well.

What's my experience with pricing, setup cost, and licensing?

It depends on how you look at things, but they are in a higher price range.

They have different license models. You can get a license model where everything is included, but you can also purchase more licensing and buy what you need. It really depends on what you buy.

What other advice do I have?

I would absolutely recommend this solution to other companies.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
LN
Solutions Consultant at a financial services firm with 5,001-10,000 employees
Consultant
A robust scale-out platform with useful features like SnapMirror and SnapVault

Pros and Cons

  • "I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product."
  • "It would be better if they just improved the performance of the system."

How has it helped my organization?

I think NetApps improved our organization in customer experience and system management. It gives the customer options when they move their system to the cloud. I think the cloud solution from NetApp is very good for customers when they have a plan to use cloud services.

What is most valuable?

I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product.

What needs improvement?

It would be better if they just improved the performance of the system.

For how long have I used the solution?

I have been using NetApp AFF (All Flash FAS) for more than three years.

What do I think about the stability of the solution?

NetApp AFF (All Flash FAS) is very stable.

What do I think about the scalability of the solution?

NetApp AFF (All Flash FAS) is very scalable. I think the scalability of NetApp is the best because they have a custom solution, and it can scale well.

How are customer service and technical support?

NetApp technical support is very professional and good.

How was the initial setup?

The initial setup isn't really completed. It's easy.

Which other solutions did I evaluate?

NetApp is a good choice because it's not only for a normal application, but it can also integrate with Nvidia for AI solutions.

What other advice do I have?

I would tell potential users that NetApp is one of the best primary storage systems with many good features. I think it's a good choice for storage services.

On a scale from one to ten, I would give NetApp AFF (All Flash FAS) a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Carlos_Oliveira
IT Manager at Universo Online
Real User
Top 20
The dedupe gives us more IOPS for better performance

What is our primary use case?

Our primary use case is that we have two areas with AFF storage

How has it helped my organization?

We reduced our floor space by reducing 44 racks units to four rack units. It has helped us with our data center economies of scale. It reduces our support costs too, which is great.

What is most valuable?

It has a really useful, friendly console. The dedupe gives us more IOPS for more reliance equipment and better performance.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

It is really stable and trustworthy. The equipment is reliable. It doesn't break, so I can sleep at night. We don't have to worry that there is a problem with our equipment every week.

How are customer service and

What is our primary use case?

Our primary use case is that we have two areas with AFF storage

How has it helped my organization?

We reduced our floor space by reducing 44 racks units to four rack units. It has helped us with our data center economies of scale. It reduces our support costs too, which is great.

What is most valuable?

It has a really useful, friendly console.

The dedupe gives us more IOPS for more reliance equipment and better performance.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

It is really stable and trustworthy. The equipment is reliable. It doesn't break, so I can sleep at night. We don't have to worry that there is a problem with our equipment every week.

How are customer service and technical support?

We haven't had any problems with the equipment. In two years, we have needed support twice.

What's my experience with pricing, setup cost, and licensing?

We don't like the cost. We would like to buy more.

What other advice do I have?

I would rate the product a 10 out of 10. It is reliable and has good performance. Working with the product is a great experience.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sarith Sasidharan
System Administrator at a government with 201-500 employees
Real User
Top 5
Stable and scalable with good interface, configuration, and flexibility

What is most valuable?

It has a good interface. Its configuration and flexibility are also good.

What needs improvement?

Its integration could be improved.

For how long have I used the solution?

I have been using this solution for a few years. I am using NetApp FAS AFF A300.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

I am satisfied with their technical support.

Which solution did I use previously and why did I switch?

I have been using NetApp solutions for the last 15 years. I have also used EMC, which is also good, but flexibility-wise, NetApp is better.

How was the initial setup?

Its initial setup is easy. The…

What is most valuable?

It has a good interface. Its configuration and flexibility are also good.

What needs improvement?

Its integration could be improved.

For how long have I used the solution?

I have been using this solution for a few years. I am using NetApp FAS AFF A300.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

I am satisfied with their technical support.

Which solution did I use previously and why did I switch?

I have been using NetApp solutions for the last 15 years. I have also used EMC, which is also good, but flexibility-wise, NetApp is better.

How was the initial setup?

Its initial setup is easy. The deployment took a few days.

What other advice do I have?

I would rate NetApp FAS Series a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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