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Read reviews of NetApp FAS Series alternatives and competitors

Consultant at ITIP
Consultant
Top 20
Efficient, good reporting, and integrates well with both Windows and Linux systems
Pros and Cons
  • "It integrates well into either Windows or Linux environments."
  • "The support for S3 needs to be improved."

What is our primary use case?

We are using FreeNAS as a network storage solution, which acts a repository for our data. We have a large amount of data being stored.

How has it helped my organization?

This solution supports our organization quite well. We are able to make the best use of VMware, very easily. 

What is most valuable?

The most valuable feature is the readability of the site system.

FreeNAS is very efficient.

It integrates well into either Windows or Linux environments.

The reporting is good.

What needs improvement?

The support for S3 needs to be improved.

The default settings for taking snapshots are not wisely-set.

For how long have I used the solution?

We have been using this solution for more than five years.

What do I think about the stability of the solution?

The stability is quite good. Our system is in production and we have not had any problems with it. When a drive fails, we don't really have any disruption because we can easily rebuild the disk, even if it very large.

What do I think about the scalability of the solution?

I think that scalability is quite good. We have approximately 100 users and the size of the volumes range from 20 terabytes to 100 terabytes. Our total volume is a little bit less than 500 terabytes. We have not found any bottleneck in our current configuration.

At this time, we don't plan on increasing our usage but it may change in a few years.

How are customer service and technical support?

The web support for FreeNAS is good.

We also use TrueNAS and find that the technical support by iXsystems is great.

Which solution did I use previously and why did I switch?

We also use TrueNAS, which is exactly the same product but it is commercially supported and it has technical support included.

Prior to this, I also worked with a similar solution from NetApp. I prefer FreeNAS over NetApp.

How was the initial setup?

The initial setup is quite easy. The deployment took us about two weeks.

What about the implementation team?

I deployed this solution on my own.

What was our ROI?

We do not calculate ROI for this solution but I can say that it gives better value than similar solutions by NetApp.

What's my experience with pricing, setup cost, and licensing?

For our configuration, we pay a little bit less than €10,000 ($12,000 USD) per year. The only other costs are for the hardware in the data center.

Which other solutions did I evaluate?

I also have experience with storage solutions from Nexenta and DataCore, which I evaluated at the same time as FreeNAS. In our trial, we found that you can migrate from Nexenta to FreeNAS very easily.

What other advice do I have?

One of the improvements in the most recent version is the support to better control the temperature of the equipment. For example, we are able to retrieve and monitor the temperature of devices easily.

My advice to anybody who is considering this solution is to think about what level of support is needed. FreeNAS is web-based, community support, whereas TrueNAS has more reliable support. Either way, the product is stable.

The biggest lesson that I have learned is not to store a large number of snapshots. This solution allows for unlimited snapshot capability, although even for just one month, this can take a lot of storage space. If you maintain years of snapshots then, in my opinion, it is not efficient.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
NAS Storage Tech Leader at a financial services firm with 1,001-5,000 employees
Real User
Top 10
Its performance is the biggest asset
Pros and Cons
  • "The stability and performance of the drive are the most valuable."
  • "IBM is not always as agile as other competitors when it is about cloud integration and user interfaces. They're not renewing themselves very often. They have been slow to evolve from the old GUI. The user interface should be improved, especially regarding performance analysis, which has always been a little bit weak as compared to other solutions. As a global solution, it lacks the feature for containing integration object storage. Even though they have now started to offer this feature, it is quite young and not as developed as some other vendors. There are also no mass possibilities at all. They have a lot of competition in the mid-range segment. They need to have a NAS gateway or something like that. It doesn't specifically need to be integrated into the controllers that are keys to the gateway."

What is our primary use case?

We use it for block storage.

What is most valuable?

The stability and performance of the drive are the most valuable.

What needs improvement?

IBM is not always as agile as other competitors when it is about cloud integration and user interfaces. They're not renewing themselves very often. They have been slow to evolve from the old GUI. The user interface should be improved, especially regarding performance analysis, which has always been a little bit weak as compared to other solutions.

As a global solution, it lacks the feature for containing integration object storage. Even though they have now started to offer this feature, it is quite young and not as developed as some other vendors. There are also no mass possibilities at all. 

They have a lot of competition in the mid-range segment. They need to have a NAS gateway or something like that. It doesn't specifically need to be integrated into the controllers that are keys to the gateway.

For how long have I used the solution?

We have it in the company for a long time, but I have been working on it for like one year.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

We are using it for our Oracle database as well as for MySQL database, so it is being used for a really high-end environment. We have maybe 2,000 people who are using this system through the database.

How are customer service and technical support?

I am always happy with their technical support.

What about the implementation team?

We're a team of five, but we're not only handling this product. We are also working on Hitachi, IBM, and NetApp products.

What's my experience with pricing, setup cost, and licensing?

Its price is fair. IBM is quite fair in price when you compare it with others. 

We also use Hitachi internally, and Hitachi is always a little bit more expensive. NetApp is also a bit more expensive. So, IBM has good positioning in terms of price.

What other advice do I have?

It is very strong in block storage for the database environment. It has very good quality because the compression, deduplication, and encryption are directly done by the disks, so there is no penalty on the processes of all controllers.

If you need a platform that is oriented towards block storage and has features like multi-protocol, cloud integration, and so on, I don't think this is the best solution. It doesn't have direct NAS protocols or things like this.

I would rate this solution a nine out of ten, specifically for the needs of block storage. Its performance is very good, which is the biggest asset of this solution. However, it doesn't provide enough services, which probably solutions like NetApp or Dell are providing.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT Director KA Infra at a transportation company with 1,001-5,000 employees
Real User
Top 10
Obsolete, stable, overall great support
Pros and Cons
  • "The technical support is good."
  • "The performance of the solution is not good anymore and the software is different from all the other types and is not compatible. There are more negative things at this moment than positive. This is why we are removing them all from our organization this year."

What is our primary use case?

We have used HPE 3PAR Flash Storage in the past for all our IT data. For example, we have used it for claims, office management, business intelligence, business information. It can be used for a lot of purposes.

What needs improvement?

The performance of the solution is not good anymore and the software is different from all the other types and is not compatible. There are more negative things at this moment than positive. This is why we are removing them all from our organization this year.

For how long have I used the solution?

I have been using HPE 3PAR Flash Storage for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

HPE 3PAR Flash Storage was scalable in the past but in the current market, it is a four out of ten. You are not able to add more power to the solution, it is not stackable.

We have approximately 6,000 users using this solution.

How are customer service and support?

The technical support is good.

Which solution did I use previously and why did I switch?

I have used Nimble and Primera.

How was the initial setup?

The installation is not that difficult nowadays. It takes approximately two days.

What about the implementation team?

When we need to do the implementation HPE comes with us and does it together with our maintenance department and an external company.

We have three engineers that do the maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the license depends. Some people expect more from the hardware. Some expect more from the licensing, and that is because you can receive several licenses nowadays, such as the terabyte license. You buy the storage, and you pay extra for the terabyte license for the software. There is a one-time purchase for the license and you pay annually for the maintenance.

Which other solutions did I evaluate?

I have evaluated NetApp.

What other advice do I have?

HPE 3PAR Flash Storage is old and is obsolete and we are moving to newer versions of the system.

HPE has several storage options, such as Nimble. HPE has a lot of operating systems for their storage, and they all have a different approach. They were all from different companies which HPE bought, for example, Nimble and Primera.

I would not recommend this solution anymore. I would advise others to look for new types of storage solutions.

I rate HPE 3PAR Flash Storage a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Solutions Architect at a tech services company with 1,001-5,000 employees
MSP
Top 5
Good pricing and works well, but it is old-fashioned and should be replaced with something new
Pros and Cons
  • "The pricing of this solution is good, which is an advantage that positions this product well."
  • "I do not like Hitachi NAS because it's an old-school NAS solution, compared to the other, newer-type solutions such as Isilon from Dell or Qumulo."

What is our primary use case?

I am working for a reseller and this is one of the solutions that I have experience in dealing with. This is a NAS gateway solution that provides access to storage that is externally attached.

What is most valuable?

The pricing of this solution is good, which is an advantage that positions this product well.

What needs improvement?

I do not like Hitachi NAS because it's an old-school NAS solution, compared to the other, newer-type solutions such as Isilon from Dell or Qumulo. It is an old-school gateway NAS solution, so for me, it is not good.

For how long have I used the solution?

I have been familiar with Hitachi NAS for about two years.

Which solution did I use previously and why did I switch?

I have experience with several NAS solutions including those by HP, Dell, NetApp, and Hitachi.

What's my experience with pricing, setup cost, and licensing?

This solution is priced well and there are no costs in addition to the standard licensing fees.

What other advice do I have?

It is not possible to improve upon this solution. Rather, they should just create a new product to completely replace this one.

Overall, this is a good product for what it is, but it is old-school. I would completely renew the product. It works nicely, but I would not recommend it for the same reason that people don't buy old-fashioned clothes.

I would rate this solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Joseph Ashong
Head, Internal Audit at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Good interface and documentation, but flash needs improvement
Pros and Cons
  • "When it comes to the interface of the solution we did not encounter any challenges. Additionally, the solution has good documentation."
  • "We had issues when attempting to do a flash, we hope to resolve it soon."

What is our primary use case?

We were using the solution for storing data. Recently we were having problems not being able to do a flash when we attempted. We will need to relay to IBM the challenges with taking the flash. Once this problem is resolved, we can do a better comparison with other solutions.

What is most valuable?

When it comes to the interface of the solution we did not encounter any challenges. Additionally, the solution has good documentation. 

What needs improvement?

We had issues when attempting to do a flash, we hope to resolve it soon.

For how long have I used the solution?

I have used the solution for approximately three years. 

How was the initial setup?

The initial setup of the solution was easy. 

What's my experience with pricing, setup cost, and licensing?

I find the pricing of the solution to be very reasonable. 

Which other solutions did I evaluate?

We are presently evaluating NetApp and this solution. By the time we finished with our evaluations, I will be able to come back to IBM on what challenges we have encountered. We use IBM in all other aspects, including service. That is why we think that combining the IBM storage will be much easier for us than other entirely new solutions.

What other advice do I have?

I rate IBM FlashSystem a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Get our free report covering Dell EMC, Hewlett Packard Enterprise, Dell EMC, and other competitors of NetApp FAS Series. Updated: January 2022.
563,208 professionals have used our research since 2012.