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NetApp ONTAP OverviewUNIXBusinessApplication

NetApp ONTAP is #2 ranked solution in top Storage Software tools. PeerSpot users give NetApp ONTAP an average rating of 8 out of 10. NetApp ONTAP is most commonly compared to Dell EMC PowerPath: NetApp ONTAP vs Dell EMC PowerPath. The top industry researching this solution are professionals from a computer software company, accounting for 25% of all views.
What is NetApp ONTAP?

NetApp is the data authority for hybrid cloud. We provide a full range of hybrid cloud data services that simplify management of applications and data across cloud and on-premises environments to accelerate digital transformation. Together with our partners, we empower global organizations to unleash the full potential of their data to expand customer touchpoints, foster greater innovation and optimize their operations.

NetApp ONTAP Buyer's Guide

Download the NetApp ONTAP Buyer's Guide including reviews and more. Updated: January 2022

NetApp ONTAP Customers

1&1 IONOS, Acıbadem Healthcare Group, Adder Technologies, Aero Vodochody Aerospace

NetApp ONTAP Video

NetApp ONTAP Pricing Advice

What users are saying about NetApp ONTAP pricing:
"The licensing prices are really high."

NetApp ONTAP Reviews

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Virtual Private Cloud Architect at a computer software company with 10,001+ employees
Real User
Top 10Leaderboard
Scales well with good performance and good technical support
Pros and Cons
  • "The performance of the hardware is good."
  • "The setup can be a bit complex, depending on the environment."

What is our primary use case?

We basically use NetApp Storage as mass storage within our offering. We also use it for backup storage, storage for emails, and sometimes for archiving. Mostly it is actually general-purpose file storage. 

What is most valuable?

The solution has very good Snapshot features. Everybody goes to NetApp for Snapshot. Their Snapshots are very good. We use it for local backups. We also have a DR set up. We use Snapshot or SnapMirror for the DR applications. We also use Snapshot for backup purposes as well. Snapshot is the one thing I would say is actually the most useful feature for us.

NetApp is very stable.

They have all the latest features. 

Their support is good. 

The performance of the hardware is good. 

What needs improvement?

We're actually looking at a software-defined version of NetApp. They already have a software-defined product called ONTAP Select. NetApp's ONTAP version for the cloud is called the Cloud Volumes ONTAP. We are looking for the Cloud Volumes ONTAP, an on-premises option. Right now, the only option we have is the cloud and that's only available with AWS and Google. We already had some discussions with NetApp about it. It usually takes two or three months and a lot of money on a software-defined solution. If we gain access to it, we can run it on a virtual machine and it will still give all the features without having to buy their hardware.

The pricing could be lower.

The setup can be a bit complex, depending on the environment.

For how long have I used the solution?

We have been using the product for a long time. I would say we've used it in total for 10 or so years, however, in different offerings. The names have changed and the company also changed quite a bit.

What do I think about the stability of the solution?

I've been working with the solution for ten years, and I've rarely had any issues. I consider the product to be extremely stable. There aren't bugs or glitches. It doesn't crash or freeze. It's good.

What do I think about the scalability of the solution?

The solution can scale very, very easily.

How are customer service and technical support?

Technical support is good. I don't have any issues with them. Most of my interactions are very, very good except for maybe one or two cases over the course of ten or so years. Mostly I find it very useful. They are very responsive and knowledgeable. 

How was the initial setup?

The setup up is a bit complex within our environment. We actually tweak it to our requirements. The integration for backup purposes, for example, we use NetBackup. However, then the solution that we have is a bit complex for backups, especially if we want to actually do a Snapshot version only. We actually take full backups every day. Our solution is actually a bit tweaked for our real requirement. I would say it is actually not very complex. That said, it is not very easy either. It is somewhere in between. There is some level of complexity in our solution.

To apply and maintain the product you need a team, definitely. To deploy it, it depends on how you set up your environment. In our environment, one person can deploy it because we have most of the tasks automated. For us, it is not very difficult to deploy. however, then you also need the dependency. For example, to build a network, you are required to connect the device to the network, and then to set up the backup. You need a team as it requires some integration with the network, with the backup, and whatnot. There are many, many things to do.

In our environment, we only need two people. That is due to the level of automation we have. To operate it, you also need a team. How big the team is depending on the service level. You may have to have people in shifts. In our team, we have many people. It's a global offering at this stage. So we have a presence everywhere. That requires a huge team. There are maybe 10 plus members supporting it around the clock.

What's my experience with pricing, setup cost, and licensing?

The cost is quite high. They need to work on making it a bit more affordable. We buy the equipment as a one-time purchase and then also purchase five years of support. It's a CapEx model.

What other advice do I have?

We are service providers. We are offering something called a virtual private cloud. Our offering mainly the virtual private cloud. It is a cloud offering by DXC.

The product is basically a multi-tenant cloud. The cloud is hosted on our premises. We have data centers across the globe. Around 24 data centers in different regions. It's a global offering. We automated it and we have it set up for provisioning or portal enabled. It is not as good as Amazon or AWS, however, it is still a lot of cloud.

You can request a portal, however, then you cannot scale to that scale that Amazon currently is. That said, there are some customization possibilities. It is slightly cheaper than the hyperscaler cloud and that is why most customers prefer it. They find it really useful and cheaper than a public cloud offering, and it still has the same performance level.

I would recommend the product. I don't see any reason why you would have to look for a different vendor. The one thing that they can improve is the cost. That's pretty high. That is the only concern. Otherwise, they are very, very good in all other areas. Their hardware, software, their support, etc., are all good.

I'd rate the solution eight out of ten. We've been very happy with the product overall.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Team Lead ESS - Sr. Customer Support Engineer, Linux / Storage at a comms service provider with 51-200 employees
Real User
Top 5Leaderboard
Reliable hardware with good storage and very scalable
Pros and Cons
  • "The solution is very easy to configure."
  • "The back-up side of the solution could be improved, as could the archive. We still have to rely on third-party backup programs and other archiving solutions. If it was offered by NetApp itself, it would be much better."

What is our primary use case?

Our client's primary use case is for the storage aspect of the solution, mainly for the block size.

What is most valuable?

The reliability of the storage is the solution's most valuable aspect.

The hardware of the solution is very reliable and there are hardly any issues at all. There rarely are failures, especially when you compare it to other vendors, which have a higher failure rate.

For example, HPE tends to be more prone to disc failures. In the case of ONTAP, this is extremely rare.

The OS is very user-friendly. Due to the fact that the architecture of the system is the same, once we learn ONTAP, we don't have to worry about drastic changes. Other vendors tend to change their products, and then we have to re-learn everything again, including the complete UI and configuration. With NetApp ONTAP, once you learn it, only a little bit of updating is required.

The solution is very easy to configure.

What needs improvement?

The solution is more for mid-range companies. 

The integration could be improved. There used to be an integration product called Snapper Tech, however, it's not available anymore. The vendor-partner relationships need to be improved across the board.

The back-up side of the solution could be improved, as could the archive. We still have to rely on third-party backup programs and other archiving solutions. If it was offered by NetApp itself, it would be much better.

The solution seems to be changing and moving towards the cloud and it will require many changes in order to be able to adapt to this shift.

For how long have I used the solution?

I've been dealing with the solution for almost ten years at this point. It's been a long while.

What do I think about the scalability of the solution?

The solution is easily scalable. It can, due to the features itself and the Cluster ONTAP features it supports. There are additions that need to be purchased so that the customer can scale, however. Other than that, yes, you can scale it well.

The solution best suits medium and enterprise customers. The price is small compared to other companies. 

How are customer service and technical support?

So far, we've been very satisfied with technical support. They are quite knowledgeable and responsive.

How was the initial setup?

The initial setup is not complex at all. In fact, if you compare any other storage, ONTAP is easier to install, implement, and manage than other options. 

What about the implementation team?

We deploy it for our customers.

What's my experience with pricing, setup cost, and licensing?

In order to scale, you do need to purchase add-ons.

What other advice do I have?

I'm on the partner side, and therefore not an end-user.

I would recommend the solution. Its cluster and storage are quite good.

Overall, I would rate the solution eight out of ten. We enjoy working with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Find out what your peers are saying about DataCore SANsymphony SDS vs. NetApp ONTAP and other solutions. Updated: January 2022.
563,208 professionals have used our research since 2012.
Arman Goudarzi
Data Center Administrator at a financial services firm with 201-500 employees
Real User
Top 20Leaderboard
A reliable solution with professional storage capabilities
Pros and Cons
  • "The solution is certainly reliable."
  • "It would be nice if they make it so that one can operate the console without the need for interface-related comments."

What is our primary use case?

We use NetApp ONTAP for many services concerned with banking solutions. 

What is most valuable?

The application and the application technology is really helpful to us. We find its use to be really good.

What needs improvement?

The licensing prices are really high. 

It would be nice if they make it so that one can operate the console without the need for interface-related comments. 

For how long have I used the solution?

We have been using NetApp ONTAP for around three years.

What do I think about the stability of the solution?

The solution is certainly reliable. In the two or three years that we have worked with it we have not encountered any problems. 

How are customer service and support?

As we are based in Iran, where there are many issues, such as sanctions, NetApp tech support has not been an option for us. 

What about the implementation team?

We handled the initial setup on our own. 

What's my experience with pricing, setup cost, and licensing?

I feel the licensing prices to be very much on the high side. I do not know how frequently these licenses must be renewed. 

What other advice do I have?

In the three years that we have been using the solution, we have not encountered any problems with it and found it to work really well. 

As I have had experience working with EMC, PROMISE and HP, I would definitely recommend the solution to others. I find the solution to be really reliable and strong. Its storage device capabilities are very professional. 

I rate NetApp ONTAP as an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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