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Carlos Pindado
Director of business and digital transformation at SERNIVEL3
Real User
Top 20
Useful single location dashboard controls, stable, and helpful support
Pros and Cons
  • "You have the ability to control everything from one single dashboard."
  • "The solution could improve by being able to handle different use cases."

What is our primary use case?

We use Fortinet FortiWeb for industrial companies. We are making doing network segmentation inside the industrial park, which is quite difficult and we have to design, develop and maintain all of the different kinds of solutions. We brought Fortinet FortiWeb to protect against forbidden access and for special access for providers in the industry.

How has it helped my organization?

We do not use this solution for our organization but for clients' organizations. For example, one customer uses the solution for the protection of all their different applications. Additionally, the solution has protected the servers that are in the DMC, such as services for people in other countries that have to have access.

What is most valuable?

You have the ability to control everything from one single dashboard.

What needs improvement?

The solution could improve by being able to handle different use cases.

For how long have I used the solution?

I have used Fortinet FortiWeb within the past 12 months.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is quite good. The scalability has been good for each industry. You can integrate Fortinet FortiWeb with all kinds of products of the same vendor. This allows the ability for a lot of different functions that you don't have to have really competent staff because you do not have different vendors. You don't have to call another vendor for solving one ticket or problem. This made everything simple, it was very good.

We have approximately 2,000 people using this solution.

When our customers have acquired more industrial plants we will propose this solution for all those industrial plant customers.

How are customer service and support?

The technical support is good.

I would rate the technical support of Fortinet FortiWeb an eight out of ten.

Which solution did I use previously and why did I switch?

We previously used F5.

How was the initial setup?

The installation was straightforward and it took us approximately one month. There are a lot of services, approximately 15, and other parts to configure.

What about the implementation team?

We used consultants, technicians and, an integrator for the implementation.

We do not need more than three people to do the maintenance and support of Fortinet FortiWeb.

What was our ROI?

We have seen a return on investment. It has been decent but not the best. We choose to work with one large customer and it has been similar to an investment.

What's my experience with pricing, setup cost, and licensing?

We are on an annual license for this solution and the price is approximately €100.

Which other solutions did I evaluate?

We have evaluated a number of solutions, such as Citrix NetScaler.

What other advice do I have?

I would recommend those wanting to implement this solution to use good integrators, there are not too many people who know about this solution. I lived in Spain and there are not too many installations made, it's quite difficult to find people that know a lot about it. It's not a difficult installation and the vendor helped us a lot and is very helpful. You have professional services you can use from the vendor if you choose, but they are quite expensive for customers.

One of the biggest lessons I have learned from using Fortinet FortiWeb is Fortinet helps you a lot. They can develop something specifically for a customers' use case without any costs for them.

I rate Fortinet FortiWeb a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Cloud Security Architect at a computer software company with 10,001+ employees
Real User
Scalable, straightforward installation, but lacking stability

What is our primary use case?

We are using the Barracuda Web Application Firewall for website content and front-end web application protection.

For how long have I used the solution?

I have been using Barracuda Web Application Firewall for a few years.

What do I think about the stability of the solution?

I have found F5 more stable than Barracuda Web Application Firewall. They should improve the stability.

What do I think about the scalability of the solution?

Barracuda Web Application Firewall has been scalable in my experience.

Which solution did I use previously and why did I switch?

I have used similar solutions to Barracuda Web Application Firewall, such as F5 and there are not any major differences between them.

How was the initial setup?

The installation…

What is our primary use case?

We are using the Barracuda Web Application Firewall for website content and front-end web application protection.

For how long have I used the solution?

I have been using Barracuda Web Application Firewall for a few years.

What do I think about the stability of the solution?

I have found F5 more stable than Barracuda Web Application Firewall. They should improve the stability.

What do I think about the scalability of the solution?

Barracuda Web Application Firewall has been scalable in my experience.

Which solution did I use previously and why did I switch?

I have used similar solutions to Barracuda Web Application Firewall, such as F5 and there are not any major differences between them.

How was the initial setup?

The installation is straightforward.

What about the implementation team?

We need a minimum of three to four people to do the implementation and maintenance of the solution.

What other advice do I have?

I rate Barracuda Web Application Firewall a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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