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NGINX App Protect Room for Improvement

AI
Chief Technology Officer at a tech services company with 201-500 employees

The configuration needs to be more flexible because it is difficult to do things that are outside of the ordinary.

This solution would benefit from having a support portal that can be opened directly from the dashboard.

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MS
Head Competence Center Agile & Communication at a insurance company with 1,001-5,000 employees

The solution is working on OpenShift, but we have the feeling the product was designed not only for OpenShift or a container-based solution to operate. 

In addition, they have a messy license model; it's not really made for microservice architecture. It's getting expensive really, really fast.

NGINX made some promises for a roadmap which they weren't able to deliver. One was about virus scanning, and the other was WebSocket inspection. I think they will provide both features in the future, but the communication was really bad. Then there was a problem in production during config reload. If you want to deploy a new API, it takes around 20 seconds. For one API it's not a lot, but if you have 300 APIs, it takes a lot of time. It's not made for deployment in a self-service model. 

Most important to see in a new release would be the WebSocket inspection and virus scan.

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LM
Product Manager - Technical at a tech services company with 5,001-10,000 employees

The solution does well when there's low throughput but when we go for any high throughput, it's always a challenge. I'm expecting the next version to have a better high throughput. I also find that the bug fix rate is pretty slow.

I would like to see some more tools and to have some more automation capabilities in the next release, because right now the exposure of the API in NGINX is pretty limited. So I would like to see more of that as well as robustness in the scaling of the solution. 

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Learn what your peers think about NGINX App Protect. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,143 professionals have used our research since 2012.
Manager - Cyber Security (SOC) at a financial services firm with 10,001+ employees

This firewall should support more of the network layers.

Profiling capability should be improved.

Setting policies and parameters through the UI should be more automated because the process is manual, where we can only edit one rule at a time.

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Learn what your peers think about NGINX App Protect. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,143 professionals have used our research since 2012.