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Network Engineer at a tech services company with 11-50 employees
Real User
Top 20
Intuitive interface, easy to use, but priced high

What is our primary use case?

We use the solution to protect our network perimeter because we have some software products that have internet connectivity.

What is most valuable?

The most valuable features are the intuitive user interface, ease of use, and reporting.

What needs improvement?

They could improve by providing more features in the solution.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the stability of the solution?

The solution is stable. I have never had an issue using this solution since I started using it. I have not had any restarts or other troubles.

What do I think about the scalability of the solution?

The solution is scalable but it depends on the hardware being used.

How

What is our primary use case?

We use the solution to protect our network perimeter because we have some software products that have internet connectivity.

What is most valuable?

The most valuable features are the intuitive user interface, ease of use, and reporting.

What needs improvement?

They could improve by providing more features in the solution.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the stability of the solution?

The solution is stable. I have never had an issue using this solution since I started using it. I have not had any restarts or other troubles.

What do I think about the scalability of the solution?

The solution is scalable but it depends on the hardware being used.

How are customer service and technical support?

I have not needed to use the technical support since we have not had an issue.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

I did the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive. They should provide more features to match the high price of the solution.

Which other solutions did I evaluate?

I have evaluated Cisco and Fortinet firewalls solutions.

What other advice do I have?

I would recommend this solution.

I rate Palo Alto Networks K2-Series a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Network Engineer at a international affairs institute with 1,001-5,000 employees
Real User
Good availability and technical support, but the price needs to be lowered

What is most valuable?

The most valuable feature is availability.

What needs improvement?

There are a lot of bugs in this solution.

For how long have I used the solution?

We have been using this solution for three years.

What do I think about the scalability of the solution?

We have approximately 3,000 users and we have no plans to increase our usage at this time.

How are customer service and technical support?

I am satisfied with the technical support.

Which solution did I use previously and why did I switch?

We are also using Cisco Firewall products.

How was the initial setup?

We have installed many firewalls and continue to do so on an ongoing basis. The biggest one took perhaps three months.

What's my experience with pricing, setup cost, and licensing?

The…

What is most valuable?

The most valuable feature is availability.

What needs improvement?

There are a lot of bugs in this solution.

For how long have I used the solution?

We have been using this solution for three years.

What do I think about the scalability of the solution?

We have approximately 3,000 users and we have no plans to increase our usage at this time.

How are customer service and technical support?

I am satisfied with the technical support.

Which solution did I use previously and why did I switch?

We are also using Cisco Firewall products.

How was the initial setup?

We have installed many firewalls and continue to do so on an ongoing basis. The biggest one took perhaps three months.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is too high.

What other advice do I have?

This is a product that I would recommend. My advice to anybody who is implementing it is to make sure that you have full control over all of the features that you are using.

Overall, the features are very good but the price is too high.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.