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Vallalarasu  Pandiyan
Test Architect at a tech services company with 1,001-5,000 employees
Real User
Top 5Leaderboard
A great single platform for functional testing, load testing security, and service actualization
Pros and Cons
  • "A single platform for functional testing, load testing security, and service actualization."
  • "Lacking flexibility of adding more custom verification for security testing."

What is our primary use case?

We are partners with SmartBear and I'm a test architect.

What is most valuable?

ReadyAPI is one of the best tools for API testing because they have made a single platform for functional testing, load testing security, and also service actualization. We also have virtual work that can be an add-in within ReadyAPI. For integration for CACD, they have something called TestEngine, which can also be an add-on for ReadyAPI. We use Python request library and things like that but if you're a bigger organization with hundreds of APIs, then ReadyAPI is a one-stop solution for complete API testing. If you consider TestComplete and other products for an equivalent outcome, you might get something nearly comparable, butReadyAPI is the outstanding product.

What needs improvement?

I think the security testing with API could be improved as they provide limited templates. It would be helpful if they provided us with more capabilities and the flexibility of adding more custom verification for the security testing part of ReadyAPI. Basically, some additional features would improve the product. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the scalability of the solution?

If you are thinking about huge numbers of APIs that need to be maintained and executed, this product can be scalable to large amounts. We can create multiple projects, maintain them and group them according to what suits our test skills. All this comes with a beautified structure from whatever SoapUI open source we have. They carry all the advantages of open source and additionally they are non-scripting and generate reports after test events. All these things as well as custom reporting if you need that, so it's very comfortable for scaling.

We need to use ReadyAPI for scalability, because if you go to RestAssured and are writing a framework there, it is good for a hundred APIs. But if you go for a thousand APIs you'll need to have someone to maintain the code completely and to fix it whenever it's failing. You need to rewrite the frameworks and then if your API is getting updated you need to modify all this stuff, but here the API is so good.

How are customer service and technical support?

Technical support is very good. If you have a customer ID and you purchase the license, I think you will get a response from SmartBear within 24 hours. They also give a platform for requesting new features. They have a large technical team who analyze and try to implement, and they give you the status of your suggestions, so they will tell you that they're still in the process of analyzing whether they will accept them or not. Their community, the SmartBear community, is huge and very well organized actually. If you have any technical questions, even if you don't raise a support ticket but raise a question in the community, they have multiple community managers for specific products. They'll either answer or tag someone to answer any question. 

Which solution did I use previously and why did I switch?

I previously worked with SoapUI Open Source, and also with ParaSoft SOAtest which is a similar product to ReadyAPI from the ParaSoft SOAtest. That is also a very good API testing tool and I think they recently added smart generator features and other things. I think that perhaps their ID is not very compatible and not as user friendly as ReadyAPI, but it also has very good features.

How was the initial setup?

The initial setup is pretty straightforward, it's just an exe. And then when we execute it, the UI pops up and we can use it. Recently I think they've added a lot of integrations and other new releases. Implementation takes a couple of minutes and we're up and running. 

What's my experience with pricing, setup cost, and licensing?

When it comes to large enterprise, ReadyAPI is good. They also sell specific additional products but they don't force you to buy the complete package. You can select and purchase whichever products you want. The price is reasonable and I don't think it's very high, because of the flexibility - anyone can buy any product at any time.

What other advice do I have?

If you're testing mainly on API and then you want to have a full-fledged API testing on load performance, function, security, etc., this product will actually be a one-stop platform for that.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
IT Specialist, ITE at a government with 10,001+ employees
Real User
Top 20
Good reporting and interface, but supports limited types of protocols and requires low-level script editing
Pros and Cons
  • "Reporting is pretty good. Its interface is also good. I'm overall pretty happy with the functionality and use of IBM Rational Test Workbench."
  • "It should have more interfaces. In terms of interfaces or protocols, what you can do with Rational is far limited as compared to other products out there. What it does, it does great, but it only gives you limited types of protocols. It supports between 8 to 15 types of protocols, whereas other test tools give you 20 to 30 types of protocols with which you can do testing and convert to script. It records Javascript-based scripts, and you got to know a little bit of Java to basically be able to edit them, but the level of editing you got to do is very low. I like that, but the ability to edit the script is not as good as Parasoft or LoadRunner, which have C-Script."

What is our primary use case?

We primarily use it for web-based traffic. It is on-premises. The load generators of the test drivers are virtual machines. We are using the second to the latest version.

What is most valuable?

Reporting is pretty good. Its interface is also good. I'm overall pretty happy with the functionality and use of IBM Rational Test Workbench. 

What needs improvement?

It should have more interfaces. In terms of interfaces or protocols, what you can do with Rational is far limited as compared to other products out there. What it does, it does great, but it only gives you limited types of protocols. It supports between 8 to 15 types of protocols, whereas other test tools give you 20 to 30 types of protocols with which you can do testing and convert to script.

It records Javascript-based scripts, and you got to know a little bit of Java to basically be able to edit them, but the level of editing you got to do is very low. I like that, but the ability to edit the script is not as good as Parasoft or LoadRunner, which have C-Script.

For how long have I used the solution?

I have been using this solution for about three years.

What do I think about the stability of the solution?

It is stable for the most part. More of my issues are related to virtual infrastructure impact than anything else.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

It doesn't really concern me. Licensing is on a yearly basis.

What other advice do I have?

The only real issue I have is that it is limited in its use. If it fits your usage, it is awesome.

I would rate IBM Rational Test Workbench a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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