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PRTG Network Monitor Pros

Head of Network Management Solutions at Convergent Wireless Communications
I would boldly say that this is the most scalable network monitoring tool that I know of
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Infrastructure Engineer at Lookers plc
It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything.
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Regional Head of IT, India and Middle East at Sulzer India
The bandwidth monitoring is a very attractive feature, it can tell you the bandwidth utilization while it is attempting to connect to the host for feedback.
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Learn what your peers think about PRTG Network Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,599 professionals have used our research since 2012.
TG
Engineer at a tech services company with 5,001-10,000 employees
The feature I like is that it can easily do a lot of mapping.
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Head of Network Management Solutions at Convergent Wireless Communications
PRTG is simple to manage. First, you can create a template for a device, then apply it to hundreds of similar devices. That's a great advantage.
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PA
Senior System Engineer at a healthcare company with 10,001+ employees
It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts.
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TM
Head of Customer Service - Advanced Technologies at a logistics company with 501-1,000 employees
The initial setup is very simple.
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Cloud support engineer at grupo cma
The installation is not that complex.
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Senior Network Engineer at Axesat S.A
The initial setup is pretty easy.
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Service management specialist at a healthcare company with 5,001-10,000 employees
The Slack integration is fantastic, and I've actually found it to be very useful recently.
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PRTG Network Monitor Cons

Head of Network Management Solutions at Convergent Wireless Communications
Maybe in the future there will be room for improvement, but currently, there is nothing pressing that I can think of
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Infrastructure Engineer at Lookers plc
With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied.
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Regional Head of IT, India and Middle East at Sulzer India
The solution has to evolve as an end-to-end monitoring solution. It has to do better at understanding the application at the deepest level.
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Learn what your peers think about PRTG Network Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,599 professionals have used our research since 2012.
TG
Engineer at a tech services company with 5,001-10,000 employees
They could improve the process of updating the license.
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Head of Network Management Solutions at Convergent Wireless Communications
There's always room for improvement. The high availability feature is good, but it's an area that PRTG could marginally improve. For example, in PRTG, both servers have a different IP, but it would make things a lot easier if they were bound by a single IP.
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PA
Senior System Engineer at a healthcare company with 10,001+ employees
I would like to see them take their graphing tools and convert them into a collector so that we can point telemetry to them
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TM
Head of Customer Service - Advanced Technologies at a logistics company with 501-1,000 employees
I know we're going to move to Docker applications and I understand that PRTG does some monitoring regarding this. I do not know if it is complete. If it's not yet complete, it's something they should consider improving.
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Cloud support engineer at grupo cma
The database needs improvement.
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Senior Network Engineer at Axesat S.A
The licensing policy needs more flexibility.
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Service management specialist at a healthcare company with 5,001-10,000 employees
Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top.
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Learn what your peers think about PRTG Network Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,599 professionals have used our research since 2012.