We just raised a $30M Series A: Read our story

PTC Integrity OverviewUNIXBusinessApplication

PTC Integrity is #12 ranked solution in top Application Lifecycle Management Suites. IT Central Station users give PTC Integrity an average rating of 8 out of 10. PTC Integrity is most commonly compared to Jira:PTC Integrity vs Jira. The top industry researching this solution are professionals from a computer software company, accounting for 32% of all views.
What is PTC Integrity?
The PTC Integrity Software Suite provides a comprehensive set of Application Lifecycle Management (ALM) and Systems Engineering capabilities that enable cross-discipline collaboration, improve time-to-market, streamline compliance, and reduce product risk. Simplify the complexity involved in developing today's complex engineered and smart, connected products.

PTC Integrity is also known as MKS.

Buyer's Guide

Download the Application Lifecycle Management (ALM) Suites Buyer's Guide including reviews and more. Updated: October 2021

PTC Integrity Customers
TRW Automotive
PTC Integrity Video

PTC Integrity Reviews

Filter by:
Filter Reviews
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
reviewer1282683
Manager at a manufacturing company with 10,001+ employees
Real User
Top 20
Good traceability, but the user interface is difficult to navigate and the solution needs to be more plug-and-play

Pros and Cons

  • "The most valuable feature is traceability starting from the requirements until the end of a project."
  • "We are unhappy because everything that we needed required customization and this is not a plug-and-play type of solution at all."

What is our primary use case?

I am a solution manager and I manage a portfolio of applications in the company. We have been conducting a PTC Integrity pilot.

We use it for documentation and requirements management. We do not use it for test management, yet. It is for requirements collection and then creating and maintaining specification documents.

What is most valuable?

The most valuable feature is traceability starting from the requirements until the end of a project. This works provided it has been properly managed.

What needs improvement?

We are unhappy because everything that we needed required customization and this is not a plug-and-play type of solution at all. It is like for every small thing, you need a dedicated team around to do the customization. Even very simple needs that are generic in the industry are not available out of the box. Overall, it needs to be more plug-and-play.

The integrations that PTC has built are not fully integrable.

The version that we are using is not web-based, but client-based. I have received feedback from our team who is doing the most recent PoC and they are not happy with the web-based interface. Apparently, it does not have all of the features that the client-based one has.

Our client-based version is not helping us because each machine needs to have the application separately installed, which is a big problem for us.

The user interface is difficult to navigate.

For how long have I used the solution?

We have been using and evaluating PTC Integrity for almost two years.

What do I think about the stability of the solution?

With respect to stability, I can only say that I have not seen any escalations for support being generated by my team.

What do I think about the scalability of the solution?

This is a scalable solution because it is cloud-hostable. So, there is no problem. But again, the scalability when it comes to the client-side, where we have to install it on every system, it becomes a roadblock. In that regard, I don't know whether we should really call it a scalable solution.

We have about 200 users.

How are customer service and technical support?

My team has been in touch with technical support but I have not heard any feedback in regard to things like response time.

How was the initial setup?

The initial setup is complex because if I have 1,000 users then the setup cannot be done at one time. You need a dedicated infrastructure person to install it separately on each machine.

Which other solutions did I evaluate?

We are still in the process of evaluating other solutions.

What other advice do I have?

We have not integrated this solution with our PLM system, yet.

Overall, we are not very happy with PTC Integrity.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
VP
Technial Lead at a transportation company with 1-10 employees
Real User
Top 5Leaderboard
Has good requirement management and version control features but it's not so customizable

Pros and Cons

  • "We found the requirement management and the version control features to be the most useful for our client."
  • "It's not so customizable. Compared to other tools, defining user stories is a slightly more cumbersome process as an ALM engineer."

What is our primary use case?

We were evaluating PTC Integrity for the deployment for one of my clients. The major problem we faced regarding Integrity are the developments.

What is most valuable?

We found the requirement management and the version control features to be the most useful for our client. We missed out on the traceability part. For traceability, you need to develop a lot of scripts and you need a lot of background work.

What needs improvement?

The development environment is only on JavaScripts but other languages are not. For example, .NET platforms. It's not so customizable. Compared to other tools, defining user stories is a slightly more cumbersome process as an ALM engineer.

What do I think about the stability of the solution?

It is quite mature. 

What do I think about the scalability of the solution?

I don't find it that scalable. Scalability is a concern for this particular tool.

The client that we have worked with for the department that we have deployed this particular solution has 120 to 140 members.

It's used on a regular basis. 

How are customer service and technical support?

Technical support is excellent from PTC.

How was the initial setup?

The initial setup was slightly complex. When we decided to have an isolated solution, PTC was not that user-friendly.

The complete deployment took around nine months to one year.

It requires four engineers for deployment and maintenance.

What about the implementation team?

I head the complete ALM department at my organization. We have a team of ALM engineers across different tools, not only for PTC Integrity but also for IBM codeBeamer. 

Which other solutions did I evaluate?

Requirement management and software configuration management had better options. We found that they're more stable though they're not so scalable. During production time or during work time we don't have many production delivery issues.

What other advice do I have?

My advice to someone considering this solution is to prepare yourself by having a good programming team that has good customization engineers. It requires a lot of programming skills.

I would rate it a seven out of ten. 

In the next release, I would like for there to not be so many scripts and programs to do workflow customization. It should be easily customizable.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about PTC, Atlassian, Siemens and others in Application Lifecycle Management (ALM) Suites. Updated: October 2021.
552,305 professionals have used our research since 2012.
JB
Technical Leader at a manufacturing company with 10,001+ employees
Real User
Top 20
Key advantage is traceability in data management

Pros and Cons

  • "Complete traceability as per process requirements."
  • "There are not enough reports. People would like to see something similar to what is available in JIRA."

What is our primary use case?

Our primary use case is for all kinds of data management right through to test case management. We have offices in both Germany and India with about 600 licenses in total.

What is most valuable?

The most valuable feature relates to traceability, we have complete traceability as per process requirements.

What needs improvement?

The most significant improvement I would like to see would relate to speed. I work in India and our server here is quite slow sometimes, so I would like to see performance improvement. I would like to see an improvement there in the next release, but I'd also like to see a lot more reports. Nowadays people lean towards JIRA where they are able to see a lot of reports. In PTC there are more ways to create them but more chance of things going wrong. People would like to see something similar to what is available in JIRA.

For how long have I used the solution?

I've been using the solution for about eight years. 

What do I think about the stability of the solution?

It's a stable product. 

What do I think about the scalability of the solution?

Scalability is a little difficult because the product gets slower as it's scaled. I'm not sure how long we'll be able to scale with the application. 

How are customer service and technical support?

Technical support is good although sometimes it can take a while before we receive a response. 

How was the initial setup?

It's easy to install.

What other advice do I have?

I would rate the product an eight out of 10. 


Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AS
Project Leader at a transportation company with 10,001+ employees
Real User
Top 20
A well-structured system with good technical support

What is our primary use case?

This solution is used for lifecycle management.

What is most valuable?

The tool is quite structured and has a good command set.

What needs improvement?

I would like to see better integration from the architectural side. It is difficult to use when it comes to linking models.

For how long have I used the solution?

I have been working with PTC Integrity for the past five to seven years, and in the organization, it has been used for between ten and fifteen years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

We have approximately 1,000 people who are using it on a daily basis.

How are customer service and technical support?

The technical support is…

What is our primary use case?

This solution is used for lifecycle management.

What is most valuable?

The tool is quite structured and has a good command set.

What needs improvement?

I would like to see better integration from the architectural side. It is difficult to use when it comes to linking models.

For how long have I used the solution?

I have been working with PTC Integrity for the past five to seven years, and in the organization, it has been used for between ten and fifteen years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

We have approximately 1,000 people who are using it on a daily basis.

How are customer service and technical support?

The technical support is very good.

What about the implementation team?

We have our own dedicated support team for this solution.

What other advice do I have?

In general, PTC Integrity is a good tool, although from a system perspective it is somewhat lacking.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AK
Software Development Engineer at a transportation company with 5,001-10,000 employees
Real User
Top 20
Good for managing tasks but it's not user-friendly

What is our primary use case?

Our primary use case is to develop tasks and controls. 

What is most valuable?

It's a good tool to manage software versions, update the status, and manage tasks. 

What needs improvement?

It's not easy to plan on this solution and it's not user-friendly. The interface should be more like a web interface. It's not easy to use.  For example, if I need to attach pictures then relate items together, it doesn't work well. It doesn't look nice and it doesn't show you how it will look.

For how long have I used the solution?

I have been using PTC Integrity for five years. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It seems scalable but it's not really relevant to me.…

What is our primary use case?

Our primary use case is to develop tasks and controls. 

What is most valuable?

It's a good tool to manage software versions, update the status, and manage tasks. 

What needs improvement?

It's not easy to plan on this solution and it's not user-friendly. The interface should be more like a web interface. It's not easy to use. 

For example, if I need to attach pictures then relate items together, it doesn't work well. It doesn't look nice and it doesn't show you how it will look.

For how long have I used the solution?

I have been using PTC Integrity for five years. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It seems scalable but it's not really relevant to me. I only use it. 

How are customer service and technical support?

I haven't contacted technical support. 

What other advice do I have?

I would rate it a six out of ten. To make it a ten they should improve the interface. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.