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Qlik Sense OverviewUNIXBusinessApplication

Qlik Sense is #1 ranked solution in top Embedded BI Tools and #3 ranked solution in top Data Visualization tools. IT Central Station users give Qlik Sense an average rating of 8 out of 10. Qlik Sense is most commonly compared to Tableau:Qlik Sense vs Tableau. The top industry researching this solution are professionals from a computer software company, accounting for 25% of all views.
What is Qlik Sense?

Qlik Sense is a business intelligence (BI) and visual analytics platform that supports a range of analytic use cases. Built on Qlik’s unique Associative Engine, it supports a full range of users and use-cases across the life-cycle from data to insight – with self-service analytics, interactive dashboards, conversational analytics, custom and embedded analytics, mobile analytics, and reporting. The solution comes in three different editions - Qlik Sense Enterprise, Business, and Team. Qlik Sense can be deployed in the cloud or on-premises.

Qlik Sense sets the benchmark for third-generation analytics platforms, empowering everyone in organizations to make data-driven decisions. People of all skill levels get unmatched analytical power, with unique associative exploration and search, AI-powered insight suggestions, AI-accelerated creation and data prep, advanced analytics integration, and natural-language, conversational interaction. They can easily share and communicate the insights they discover and get answers anywhere they work – with fully interactive and secure online and offline mobility. And for the enterprise, you get a true platform with open and standard APIs for customization and extension, powerful data integration and connectivity, centralized management and governance, and a Kubernetes based SaaS / multi-cloud architecture driving scalability across combinations of on-premise, private, and public cloud environments.

The Qlik Sense system offers data visualization and discovery for individuals and teams. The software's data discovery tool helps businesses of all sizes explore simple and complex data and find all possible associations in their datasets. With the drag and drop interface, users can create interactive data visualizations to present the outcome in a story form.

Qlik Sense offers a centralized hub from where every user can share and find relevant data analyses. The solution is capable of unifying data from multiple databases including Cloudera Impala, IBM DB2, Microsoft SQL Server, Oracle, Sybase and Teradata. The Open API also allows developers to embed Qlik Sense into new applications and automate data capturing.

Qlik Sense was previously known as QlikSense.

Qlik Sense Buyer's Guide

Download the Qlik Sense Buyer's Guide including reviews and more. Updated: November 2021

Qlik Sense Customers

Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo

Qlik Sense Video

Pricing Advice

What users are saying about Qlik Sense pricing:
  • "For on-premise enterprise users, a number of additional features come at a premium cost."

Qlik Sense Reviews

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Jarno Loubser
Managing Director at B2IT
Reseller
Top 5
Great UI, good data parsing capabilities and very good scalability

Pros and Cons

  • "Qlik was the first company to implement an in-memory associative analytics engine. This basically means that all data is loaded into memory, but it also means that instead of joining data together, the data is associated together. From the front end, from the UI point of view, data can be joined or included or excluded on the fly. It can be drilled down and drilled through and users can slice and dice it and that type of thing can be done from anywhere in the data to any other place in the data. It doesn't have to be predefined. It doesn't have to have hierarchies or anything like that."
  • "The solution needs to make improvements to the licensing model. They need to make it more affordable at scale, and to make it more affordable for those companies at the low end of the market as well."

What is our primary use case?

I would say general business analytics is the primary use of this solution. Anything from Finance files, HR, Operations, Manufacturing, Mining, etc. It's not specific to any use case, but I would say it is used for general all-purpose business analytics.

What is most valuable?

The associative technology is the solution's most valuable aspect.

Qlik was the first company to implement an in-memory associative analytics engine. This basically means that all data is loaded into memory, but it also means that instead of joining data together, the data is associated together. From the front end, from the UI point of view, data can be joined or included or excluded on the fly. It can be drilled down and drilled through and users can slice and dice it and that type of thing can be done from anywhere in the data to any other place in the data. It doesn't have to be predefined. It doesn't have to have hierarchies or anything like that.

What needs improvement?

The real-time capabilities need to be improved.

What I mean is, the solution needs to have the ability to leave the data where it is. This is actually something that Qlik has been working to solve, however, traditionally, the way that 99% of Qlik customers use the product is in an offline data cache. This means data gets copied into Qlik, into this Associative In-Memory Engine and then the analysis can be done. 

Obviously, that means data is duplicated. It also requires a certain lead time, from the time the data is changed to when the data is available in Qlik. Traditionally, that was something that was a little bit of a hurdle for customers. 

My understanding is that Qlik is working on several features in this area. They acquired some new products. For example, they acquired a product called Utility in the last nine months or so, which has fixed the real-time data replication change, data capture, that type of thing.

I don't think I can think of any new features it needs right now.

The solution needs to make improvements to the licensing model. They need to make it more affordable at scale, and to make it more affordable for those companies at the low end of the market as well.

For how long have I used the solution?

I've been using the solution for four or so years.

What do I think about the stability of the solution?

It's a very stable product. I haven't had any issues with it. I can't recall facing bugs or glitches. The solution hasn't crashed.

What do I think about the scalability of the solution?

The solution does scale wonderfully.

From a technology point of view, the system is quite scalable, horizontally and vertically. You can add more nodes into the system, and you can load balance between nodes and you can of course scale in particular by increasing capacity on the nodes. 

I would say one of the things that hinders scalability a little bit is the licensing models, which is mainly per user, which at scale can become quite expensive.

How are customer service and technical support?

Our team is extremely technically proficient because we've been around the Qlik product set for many years. It's not that common for us to need support from Qlik. If I have to be honest, in the last couple of years, their support has been okay when we needed it. I wouldn't say it's great. It's a little bit slow and unresponsive sometimes.

The last issue we had had to do with accessing the system via Apple devices with SSL certificates. The problem we had was that we implemented it for the customer with an additional security measure. It was a reverse proxy with its own SSL certificate and that used to work and then stopped working and Qlik hasn't been able to really help us to troubleshoot it properly. It was a nonstandard solution as far as they concerned.

They ended up responding and helping us within about 24 hours.

How was the initial setup?

The initial setup is quite straightforward and happens quickly.

Deployment typically takes a couple of weeks. It could take longer in certain instances.

When I say deployment I'm not talking about installing the software. That's installing the software and developing the first solution.

Most of the time implementation is only done by one person. Obviously, on the larger projects, it can take a few more staff members. For the most part, it's a one-person project and the system is not too complex to configure and set up. Normally the BI Developer is also the BI Administrator and the BI Configurator.

Maintenance would not be a full-time job. One person can handle it part-time.

What about the implementation team?

We help our clients implement and deploy the solution if they require our assistance.

What's my experience with pricing, setup cost, and licensing?

My understanding is that there is just a license fee. I don't believe there are ancillary costs on top of that. It may not be an affordable option for smaller organizations, however, It's more suited to larger companies due to the costs involved.

What other advice do I have?

We are a reseller. We do implementation and deployment as well. All types of businesses use the product, from small to large enterprises. Company sizes range from a few people to thousands of active employees.

Qlik Sense, of course, is a new product that sort-of replaces QlikView. A lot of our customers are still using QlikView. Therefore, we are still using the product, but we're not actively selling it anymore. We are supporting it because all new customers are Qlik Sense.

While we mostly deal with on-premises deployments, the cloud is quickly becoming more popular and has just become available for this solution recently.

The advice I would give to other organizations would be kind of general. For BI projects, the trick is to start with the business value and then find the data to support the business value. Don't try to start with the data and then try and find the business value for that data.

The tool really is a good tool and you can do almost anything with it, but just using the tool is not going to deliver value to your customers. You need to help your customer find business value in what they want to do and then deliver the solution for them.

I would probably give the solution a nine out of ten. The reason being that it is a product that offers real value to businesses and it offers it fast.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Tami Svensrud
Senior Business Intelligence Analyst at La Jolla Group
Real User
Top 5Leaderboard
Enabled us to quickly adapt to the business and department needs during COVID

Pros and Cons

  • "With the changing business landscape, it is nice to access Qlik Sense through an external website. As an organization when we use QlikView Desktop, we need to connect to our internal network. We can access QlikView through the QlikView access point but the website has a little different look and feel than the desktop application."
  • "Reload failure alerts on the application within the Qlik Management Console without any use of extensions. QlikView is able to handle these alerts directly through the QlikView Management Console. We would appreciate a similar solution that is easy to set up and use. Simple formatting options in the pivot and straight tables such as adjusting line thickness and font selection and size."

What is our primary use case?

We are in apparel manufacturing. Individual Qlik Sense Apps were designed for each department: Retail, Warehouse, Sales, Finance, Production, and Operations. We are able to utilize data from our ERP, PLM, and retail applications. We use QlikView as well but Qlik Sense has been leveraged to allow departments to digest the data in a more targeted approach. It has a cleaner look and our users have been pleased with the solution. We added N Printing recently and have the trifecta of the BI solutions from Qlik. 

How has it helped my organization?

We adopted the Ikea approach where users defined what they wanted to see and we implemented solutions based on their needs. This allowed the departments to stay engaged with the tool. From our Business Intelligence department experience, we developed best practices and new visualizations to collaborate with the departments. This was rolled out beginning of January 2020. It was a good exercise in flexibility to use Qlik Sense to quickly adapt to the business and department needs during COVID. We are still making improvements every day to the Apps and will shift our focus to training to gain more user adoption. 

What is most valuable?

With the changing business landscape, it is nice to access Qlik Sense through an external website. As an organization when we use QlikView Desktop, we need to connect to our internal network. We can access QlikView through the QlikView access point but the website has a little different look and feel than the desktop application. We appreciate that Qlik Sense is browser-based and the user experience is the same whether at home, in the office or on a boat. As long as the user has internet access, performance is the same. 

What needs improvement?

Reload failure alerts on the application within the Qlik Management Console without any use of extensions. QlikView is able to handle these alerts directly through the QlikView Management Console. We would appreciate a similar solution that is easy to set up and use. Simple formatting options in the pivot and straight tables such as adjusting line thickness and font selection and size. This can be done with extensions, but without knowledge of JSON and/or HTML these can be difficult to use. We would like to add images using inherent Qlik Sense without the use of extensions.  

For how long have I used the solution?

I have been using Qlik Sense for less than a year.

What do I think about the stability of the solution?

Overall the stability is good. We have not had many crashes and are able to add memory to solve most performance issues. 

What do I think about the scalability of the solution?

It is easy to scale and buy a license, however, the solution is very memory intensive. More users and more data can lead to degraded performance and longer processing times to run reports. 

How are customer service and technical support?

Our interactions have all been through our vendor partner and they reach out on our behalf when needed. 

Which solution did I use previously and why did I switch?

We currently use SSRS and QlikView in addition to Qlik Sense. We like to enhance our offering. SSRS reports can take much longer to develop than Qlik reports. 

How was the initial setup?

Since we already had QlikView, the setup was very simple. All additional setups have been intuitive. 

What about the implementation team?

We used a combination of both. Our vendor team partners have over 20 years of experience with Qlik and specific to our industry there expertise is unparalleled. 

What was our ROI?

We have not mapped out a true ROI. If we compare what it costs to build out using consultants in SSRS versus internally building in Qlik, saving are in the tens of thousands. 

What's my experience with pricing, setup cost, and licensing?

It is a flexible tool and has the ability to scale. Pricing is reasonable. Our setup was very easy as we utilized what was already built-in Qlik View. 

Which other solutions did I evaluate?

We were already using SSRS and Qlik View and have some fairly extensive data models built-in QlikView so we wanted to leverage our existing efforts. We did not evaluate other solutions. 

What other advice do I have?

I am very happy with Qlik and the solutions they offer. Like any system, it is not perfect but it allows for great flexibility and ease of use. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Qlik Sense. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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Jakub HOLASEK
Data Visalization Architect at MSD
Real User
Top 5
Intuitive, user-friendly, and good performance, but the administrative tools need to be improved

Pros and Cons

  • "The associative searching and filtering capability is a unique feature among other BI tools, and one does not need to deeply understand the underlying data."
  • "There is an inability to effectively manage (pre)caching (scheduling, assigning for respective user groups, etc), especially without community extensions or uour own development."

What is our primary use case?

We use this solution for process optimization and getting insight into making better decisions based on data visualization. We have deployed to multiple environments, standard and self-service, among a variety of user groups based on the requirements. This is valid for multiple locations around the world including North America, Europe, and Asia-Pacific. 

Use cases are valid for most of the company's divisions, though some of them are using it more often. We have both user types, including consumers who don't have as many privileges and power users who can take advantage of most of the features.

How has it helped my organization?

Qlik Sense has provided insight into specific areas that enabled us to shorten the supply cycle, give a better overview of the company's production, increase profitability, and improve the effectiveness of respective vaccines.

Basically, it improved either processes or decisions for effectively promoting, demoting, or changing products. It presents visualizations enabling easier identification of compounds that lead to greater effectiveness of either trial testing, product delivery, or their supply to the various regions around the world.

What is most valuable?

The most valuable features of this solution are:

  • It has intuitive and user-friendly navigation, which facilitates users' adoption of the tool.
  • The associative searching and filtering capability is a unique feature among other BI tools, and one does not need to deeply understand the underlying data.
  • The in-memory compression and processing enable quick responses from the server, provided they are properly sized.
  • With Adaptable visualizations (mobile/desktop), there is no need to create multiple versions of the report, one for desktop and one for mobile.
  • The powerful data handling and preparation ability to transform data is very helpful.

What needs improvement?

The areas that we feel Qlik Sense can be improved are:

  • The administrator tools such as user sessions, active users, task sessions, and the ability to kill, provide insufficient power over what is happening on the platform.
  • There is an inability to effectively manage (pre)caching (scheduling, assigning for respective user groups, etc), especially without community extensions or your own development. There is simply no way to automate.
  • This solution needs inbuild versioning, backup, dependency analysis, and regression testing.
  • This is an imparity between Windows and Cloud versions with respect to functionality.
  • Shared development would be a helpful inclusion.
  • Core functionality delivered by extensions (Telemetry, CLI) is in need of improvement.

For how long have I used the solution?

We have been using Qlik Sense for more than three years.

What do I think about the stability of the solution?

Unless you make users doing development, or exploration of their data in the same environment as is the production, you should be good to go.

What do I think about the scalability of the solution?

Scalability is pretty good, although there are limitations, especially for the Windows version, on the number of machines in one environment.

How are customer service and technical support?

Unless you pay a premium for Priority support the experience is not great. For some issues, you might wait weeks before a resolution is reached.

Which solution did I use previously and why did I switch?

Business usually wants to explore new options on how to analyze data. We felt that new tools might offer new capabilities.

How was the initial setup?

Our setup included multiple projects, multiple divisions, multiple environments, cloud setup, security, and load balancing. It was especially extensive.

What about the implementation team?

We used both an in-house team and received assistance from a third-party.

What's my experience with pricing, setup cost, and licensing?

My advice is to always evaluate the respective use cases to determine whether it is the best tool to go with.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Marcelo Galano Nuñez
Analytics Technician at Eurofragance SLU
Real User
Easy to use with good customer support but on-premises models need better pricing options

Pros and Cons

  • "The visualizations are good and keep improving."
  • "They need to make security rules to access applications and data security easier and customizable."

What is our primary use case?

I've been an user for many years and also a developer that's working as a consultant. I use Qlik to develop apps to extract, load, and transform data from different sources and then use this data to make apps for different departments in my organization. 

I am a consumer of this data as well, as I work for the Controlling Department. We also use NPrinting to send reports to different people in the organization and this saves us a lot of time on manual tasks. 

We extract data from: SAP, SQL DB, Excels, Success Factors, Sharepoint, Oracle, and more. 

How has it helped my organization?

Qlik Sense is highly used in my organization as it helps our users to derive insights from the data accurately. 

The visualization objects in Qlik Sense are really good and interactive and help my users to get an understanding of the whole story behind the data. 

Unlike query-based BI tools, the associative model of Qlik Sense has helped them a lot in deriving insights and metrics for the business. Also, it has helped to reduce the time consumed in doing complex reports and sending them to different people.

What is most valuable?

Qlik Sense has a lot of features that I find valuable.

It's easy to use. As a user, you can learn the basics very quickly and they provide you with free material that makes it easy to learn.

As a developer the tool is easy to learn as well. They keep making improvements to make it easier for users to make their own reports without knowing too much about coding.

You can accurately manage a large volume of data in less time.

Qlik Sense uses an in-memory data model.

It can read a wide range of different sources.

The visualizations are good and keep improving.

The customer support is very good.

What needs improvement?

I would love to see some improvements in the following areas:

  • They need to make it easy to generate documentation of apps, giving information about legacy.
  • They need to make security rules to access applications and data security easier and customizable.
  • I would love it if they could make a "recycle bin" as users sometimes may delete an app and then cannot recover it unless they have made a backup of the server recently.
  • There needs to be better pricing options for on-premises clients Right now, they are focusing more on SaaS.
  • NPrinting needs more enhancements in its configuration and error handling.

For how long have I used the solution?

I've used the solution for more than five years.

What do I think about the stability of the solution?

We've never had problems with stability due to the fact that we use an on-premises deployment.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and technical support?

Technical support is very good and quite fast; they have always provided help when I needed it.

Which solution did I use previously and why did I switch?

We did not use a different solution previously.

How was the initial setup?

It's really easy to install and they make it easier each year.

What about the implementation team?

In some companies yes, we did get help and they were very capable.

What was our ROI?

We have not measured ROI.

What's my experience with pricing, setup cost, and licensing?

I'd advise that users always try to have more RAM than they think they will need to make it easier to expand in the future. This also applies for CPU cores. 

Which other solutions did I evaluate?

We did look at Power BI.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Péter Fábián
Business Analyst at H-Hotels.com
Real User
Top 5Leaderboard
Helped handle the high cancellation rate in hotel management and slowly rearrange to the normal, pre-crisis level of bookings

Pros and Cons

  • "Unique data visualizations created based on - among others - customer reviews and hands-on experience. Qlik is an experienced company in the Business Intelligence / Data visualization area, that doesn't necessarily mean it is the best solution, however, based on my personal experience it is much more complex than Power BI and Tableau as I've had some things to do with these two concurrent softwares."
  • "Even though a huge set of learning material is available, anyone starting his/her journey on learning the software doesn't even know where to start it. The so-called Continous Classroom service is not cheap, but there are many free tutorials, they are not sorted or enlisted adequately though."

What is our primary use case?

During the COVID-19 crisis, we used our live dataset to be visualized adequately by Qlik Sense and present them to the leadership in order to let them make the best decisions. As it turned out, they had to concentrate more and more on the never-seen-before cancellation rate in the hotel industry, and besides turning the deposit - where it was possible based on the contract - into cash-flow. Even though there were obviously many other factors on the spectrum, which couldn't have been influenced by our decisionmaking, Qlik helped a lot during this uncertain period.

How has it helped my organization?

The solution helped handle the high cancellation rate in the hotel management and slowly rearrange to the normal, pre-crisis level of bookings. Parallel it forced the company to figure out new plans to boost the new reservations, and since the outcomes of these ideas could have been translated into data, we had a chance to measure and visualize them with Qlik Sense, helping us select the best methods in the long term and turn off the ideas that didn't function as well as it was planned before.

What is most valuable?

Unique data visualizations created based on - among others - customer reviews and hands-on experience. Qlik is an experienced company in the Business Intelligence / Data visualization area, that doesn't necessarily mean it is the best solution, however, based on my personal experience it is much more complex than Power BI and Tableau as I've had some things to do with these two concurrent softwares. Even though you need to learn a programming language similar to SQL to bring out the most of it, it's totally worth it.

What needs improvement?

Even though a huge set of learning material is available, anyone starting his/her journey on learning the software doesn't even know where to start it. The so-called Continous Classroom service is not cheap, but there are many free tutorials, they are not sorted or enlisted adequately though. 

Moreover, I'd personally be delighted with a hover function over the certain buttons in an app, I'm sure it will soon be a part of the package like many other ideas coming directly from customers and developers.

For how long have I used the solution?

More than 1 year.

What do I think about the stability of the solution?

The enterprise version is stable, the desktop version was a bit messy, but only a couple of times.

How are customer service and technical support?

Technical support could be better, but we don't need to contact them so often.

Which solution did I use previously and why did I switch?

We previously used Tableau and Power BI, I switched companies, not solutions, but I'm personally happy with Qlik Sense due to its complexity compared to the others.

How was the initial setup?

A 3rd party company created the first apps then we learned the programming language by ourselves and based on the created apps.

What about the implementation team?

We implemented with a highly expertised vendor team.

What was our ROI?

ROI cannot be exactly measured, but I'm sure it's worth it.

What's my experience with pricing, setup cost, and licensing?

A 3rd party company to create the first apps could be useful, if affordable.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Aaron Seaman
Solutions Architect at Pekin Insurance
Real User
Top 5
Gives our business users the ability to author their own sheets and share insights they have found

Pros and Cons

  • "The number of visualizations that are present in Qlik is very useful for our developers to help our business partners tell stories with their data. Qlik continues to add to and enhance these visualizations with each release. We are also very excited to leverage the integration between Qlik Sense and Qlik Catalog as we roll that out soon."
  • "I would like to see Qlik add more DevOps functionality to their product. Currently, we have to turn to 3rd party products to handle things like Source Control, Code Deployment through environments, etc."

What is our primary use case?

Over the last two years, we have worked to modernize our company's data platform using technologies such as Qlik Sense to help deliver insight to our business partners. Prior to Qlik, our users had to depend on data extracted from our mainframe and loaded into various excel spreadsheets and access databases. Today, we have the ability to not only replace those antiquated methods, we can help our users look at data from many different angles. We are currently using an on-prem solution but will be moving to AWS next year.

How has it helped my organization?

Our executives and business users are starting to see how having the ability to analyze data and not just view reports can help them make decisions to help improve the business. We have started on our journey to become a data-driven and data-literate company. Qlik has been partnering with us to help us along that journey. The only roadblock has been our underlying data warehouse. However, we are looking to move that to Snowflake this year. Qlik and Snowflake have a partnership that should pay off greatly for us.

What is most valuable?

Qlik Sense allows the ingestion of all of our various data source platforms. It also gives our business users the ability to author their own sheets and share insights they have found. The number of visualizations that are present in Qlik is very useful for our developers to help our business partners tell stories with their data. Qlik continues to add to and enhance these visualizations with each release. We are also very excited to leverage the integration between Qlik Sense and Qlik Catalog as we roll that out soon.

What needs improvement?

I would like to see Qlik add more DevOps functionality to their product. Currently, we have to turn to 3rd party products to handle things like Source Control, Code Deployment through environments, etc. This should align with the DataOps focus Qlik has been moving towards with all of their latest acquisitions, such as Attunity and Podium. Without 3rd party products, managing code, promoting it from one environment to the next, rolling back code, allowing shared development workspaces, all are very challenging and manual with the out of the box solution.

For how long have I used the solution?

I have been using Qlik Sense for two years.

What do I think about the stability of the solution?

Qlik has built in good fail-over mechanisms which help keep the platform stable.

What do I think about the scalability of the solution?

I believe Qlik scales well, both on-prem as well as in the Cloud.

How are customer service and technical support?

Customer support has been very helpful. Their support site has a vast wealth of support articles to help troubleshoot known issues.

How was the initial setup?

The initial setup was pretty straightforward. We had a Qlik employee come onsite to help with the initial installation and setup.

What about the implementation team?

We used a Qlik employee to do our initial implementation. They were quite knowledgeable about the product.

What was our ROI?

I believe the ROI has been and will continue to be achieved by unlocking our data and providing new insights to our business to help drive decisions to improve our company's performance.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Khuzema Tikiwala
Manager - Enterprise Analytics & Business Intelligence at Meritor
Real User
Top 20
Powerful data engine and insight advisor that promotes data-driven decision-making

Pros and Cons

  • "We can bring data from multiple sources and easily blend it in Qlik and create a data model (star schema)."
  • "Error handling is an area that needs to be improved."

What is our primary use case?

We use Qlik Sense as a Corporate Analytical Tool. It is used by every functional group for creating their dashboards including but not limited to Supply Chain, Purchasing, Finance, Operations, Quality, Engineering, Warranty, Legal, etc.

We are using Qlik as a self-service analytics tool. We are using Qlik to implement some of the self-service processes, too.

We also use Qlik NPrinting to complement our Qlik Sense environment. This is mainly used for automated report bursting based on certain conditions. This takes away a lot of the manual process of creating Excel-based files on a recurring basis.

How has it helped my organization?

Qlik brought awareness to data-driven decision-making. More and more people in the organization are now motivated to use analytics (dashboards built-in to Qlik) for their data and reporting needs. We were able to eliminate lots of Excel files and lots of manual processes used for data acquisition and manipulation that were happening on a recurring basis.

The best impact was during COVID. We were very quickly able to create a COVID war room to keep a track of our customer and supplier operation and start our operation in a safe mode and then align it with customer and supplier Ops.

What is most valuable?

The most valuable feature is Qlik's data engine, as it is so much better than other tools. We can bring data from multiple sources and easily blend it in Qlik and create a data model (star schema). 

The insight adviser is another high point because it makes it so much easier to communicate with your data. Users are able to create their own sheets and do their own analysis without worrying about data acquisition and data quality. The addition of natural language search has made this a lot more user-friendly and has opened up a lot of use cases.

What needs improvement?

Error handling is an area that needs to be improved. There is not much help on that and some of the error messaging is not very helpful. On many occasions, we have struggled to figure out what's wrong, as the error message did not help and we had to go through the hoops of going to a Qlik partner and then going to the support.

Provide some built-in functionality to migrate apps from one environment to another and make it easy for organizations that are pushing for self-service analytics.

I would like to see them make the Hub better in terms of usability, like adding personal preferences, favorites, etc.

For how long have I used the solution?

I have been using Qlik Sense for three years.

Which solution did I use previously and why did I switch?

Yes, we used a different visualization tool before Qlik. At the time we made the switch, we did a comprehensive evaluation based on a list of our success criteria and Qlik scored more points compared to other tools. Some areas where Qlik scored more are data load, security and performance.

Which other solutions did I evaluate?

We evaluated Power BI and Tableau.

What other advice do I have?

My advice is to just look for what your organization's needs are. Every org is different and may need different licensing and architecture.

Just go and use Qlik. You will never look back. Happy Dashboarding !!!

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mark Shannon
IS Application Programming Manager at COMMUNITY HEALTH NETWORK OF CONNECTICUT INC
MSP
Top 20
High-performance, modern visuals, and provides ability to retrieve and manipulate data from anywhere

Pros and Cons

  • "My organization now has data from disparate systems at their fingertips in a way that lets them get the answers they need when they want it."
  • "The augmented intelligence features don't work well for the analytical user."

What is our primary use case?

We use Qlik Sense as an on-premise enterprise self-service BI solution with a single physical Windows server.

We also have value-added products to support our solution including Qlik GeoAnalytics and Qlik Nprinting. We have dual-use licenses with QlikView for all of our users. All licensing is based on individual user names and access, which allows for unlimited use per user.

The end-users range from senior-level executive management to individual contributors such as data and business analysts.  All development is performed via web browser and no desktop client is necessary.

How has it helped my organization?

My organization now has data from disparate systems at their fingertips in a way that lets them get the answers they need when they want it. We previously relied on manually intensive legacy reports that provided static data and information.

Customers would need to constantly request updates to their analysis to answer additional questions and turnaround times were often days to weeks. Now, insights are gained within seconds, which has reduced reporting requests significantly from all areas of the organization.

What is most valuable?

QlikView was a framework for rapid application and dashboard development. Qlik Sense takes that rapid development to a whole new modern level.

I can stand up new dashboards and data discovery tools often within one to two days.

The speed of execution, modern visuals, and the power to get and manipulate data from anywhere are why you should choose this product.

Qlik's performance is among the fastest in the industry due to its in-memory architecture, which allows data to be loaded and cached in RAM for maximum efficiency.

What needs improvement?

The augmented intelligence features don't work well for the analytical user. They are difficult to set up correctly and often don't generate anything insightful.

The SaaS options often include these extra features and they are rolled out sooner and automatically.  Unfortunately, this is not an option for my organization at this time. There have been updates that include some new chart times but it's still lacking some common modern ones.

For how long have I used the solution?

I've been using Qlik Sense for about two years and have been using QlikView for about 10 years.

What do I think about the stability of the solution?

Have had no issues with stability or downtime since implementation

What do I think about the scalability of the solution?

Performance is industry leading and scales directly with hardware as you would expect

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

Setup was significantly more complex than QlikView and some of the competition but allows for more modern and robust administration.

What about the implementation team?

Our in-house team was responsible for the initial setup.

What's my experience with pricing, setup cost, and licensing?

For on-premise enterprise users, a number of additional features come at a premium cost.

Which other solutions did I evaluate?

We evaluated both Tableau and Power BI.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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