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SK
Service Delivery Director at a tech services company with 1-10 employees
Reseller
Top 5
Easy to used and provides powerful one-click recovery, but the interface needs to be enhanced

Pros and Cons

  • "The most useful feature is the one-click recovery."
  • "The user interface needs to be improved."

What is our primary use case?

We are a reseller and Quorum OnQ is one of the products that we sell to our clients.

As a reseller, we use our Quorum OnQ box for demonstration purposes, and for PoC purposes. We do not yet have any sales in this region.

The primary use case is quick HA and DR.

What is most valuable?

The most useful feature is the one-click recovery. It instantly boots up the protected VM.

This product is easy to use.

What needs improvement?

The user interface needs to be improved. It is good, albeit very simple and the look needs to be improved when compared to other products on the market.

I would prefer if there were an easier way to restore databases or applications. It would be good, for example, if the Quorum agent could do things like restore databases at the table level.

For how long have I used the solution?

We have been selling Quorum OnQ for approximately one year.

What do I think about the stability of the solution?

This solution is very stable. We have tested it for approximately one year, so we have only had a problem once or twice.

What do I think about the scalability of the solution?

Scalability is something that we haven't tested. We have not tried adding another box but from what I have read so far, I think that the scalability is good.

How are customer service and technical support?

We have not tried to contact technical support because we don't have any sales in the region. At this point, we don't know anything about them.

Which solution did I use previously and why did I switch?

As resellers, we are also selling NetBackup and Commvault. One of the complaints from our customers is that the Quorum is expensive, and they question why it is on par with these other products.

How was the initial setup?

The initial setup is quite straightforward.

What's my experience with pricing, setup cost, and licensing?

When we quote the price of Quorum to customers, they find it expensive.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
RK
Team Lead ESS - Sr. Customer Support Engineer, Linux / Storage at a comms service provider with 51-200 employees
Real User
Top 5Leaderboard
Easy to install, configure, and use, but better integration with cloud solutions is needed

Pros and Cons

  • "I like this product because it is easy to use."
  • "Better integration with cloud-based solutions like Azure and Office 365 is needed."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our customers. We have done several PoCs for our clients.

What is most valuable?

The most valuable feature is the ease of installation. It doesn't take long and we can set this product up to demonstrate for customers in a couple of hours. Also, any customer can easily install and configure it.

This solution is based on the Linux platform, which is more stable than Windows backup software. This also means that it is better than any other product when it comes to recovering from a ransomware attack.

I like this product because it is easy to use.

What needs improvement?

It is not as feature-rich as a product like Veeam.

Better integration with cloud-based solutions like Azure and Office 365 is needed.

Because this product is somewhat new on the market, the vendor needs to do more marketing to raise awareness about it.

There is a long-term retention capability but it is a separate license that is available at an additional cost.

For how long have I used the solution?

We have been working with Quorum OnQ for one year.

What do I think about the stability of the solution?

In terms of stability, the feedback that we have received from our customers is good.

What do I think about the scalability of the solution?

The majority of our customers are medium and enterprise-level organizations.

This is a good solution for medium-sized customers. It is easy to use and I am working on attracting more customers to it.

Which solution did I use previously and why did I switch?

I have worked with other products including those by Veeam.

How was the initial setup?

This system is easy to install and it can be completed in a few hours. It can be fully implemented within one day.

What other advice do I have?

This is a product that works well, is easy to install, and easy to use. I would recommend it over other solutions.

I would rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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