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Rally Software OverviewUNIXBusinessApplication

Rally Software is #9 ranked solution in top Enterprise Agile Planning Tools and #10 ranked solution in top Application Lifecycle Management Suites. IT Central Station users give Rally Software an average rating of 8 out of 10. Rally Software is most commonly compared to Jira:Rally Software vs Jira. The top industry researching this solution are professionals from a computer software company, accounting for 24% of all views.
What is Rally Software?

With Rally Software, you can plan, prioritize, manage, track, and continuously improve your work so that you can deliver the value that your customers need with speed, quality, and efficiency. Our enterprise-class Application Lifecycle Management (ALM) SaaS platform provides visibility into progress, roadblocks, and dependencies across multiple teams, projects, and programs. This allows you to align to your strategic goals and create better business results, and to do it all in a single system of record.

Rally Software is also known as CA Agile Central, Rally Enterprise, CA Agile Training, CA Agile Coaching, CA Agile Academy, CA Agile Management , CA ALM.

Buyer's Guide

Download the Application Lifecycle Management (ALM) Suites Buyer's Guide including reviews and more. Updated: October 2021

Rally Software Customers

Physicians Mutual, Harvard Pilgrim HealthCare, Editora Abril, Tata Communications, Level 3 Communications, Seagate, TomTom, Philips, Hiscox, Physicians Mutual, MYOB

Rally Software Video

Rally Software Reviews

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AL
Implementation Consultant at a healthcare company with 201-500 employees
Consultant
Useful for seeing if we are on target for work, but it is not intuitive and should have easier and user-friendly reporting without having to use the Excel add-in

Pros and Cons

  • "We use the roadmap features, and we're getting better at using dates to use the roadmap so that we can see if we're on target for work."
  • "What I don't like about it is that it is really hard to find old work to reference information and use the reporting section of the application in terms of trying to analyze trends. If I am trying to find out which interfaces took this long and I want to compare and measure improvement from one quarter to another quarter, the reporting mechanism within Rally is very troublesome. They have an Excel plugin that you're supposed to use, but you literally have to pull the raw data out before you can do the analysis. You can't do it within Rally, and if you can, it is a secret, and I don't know how to do it. It should have better, easier, and user-friendly reporting without having to use the Excel add-in. It is very clunky. There is a lot of data in there, but it is not organized in such a way that makes it intuitive. You really have to kind of look for where do you put your documentation or dates. Some customization is available, but it is not plug-and-play like Jira. When I switched from TFS to Jira, I just went and started using Jira, whereas with Rally, you kind of have to really get in and figure out what you need to do before you set stuff up, or you're going to get yourself stuck. You can just start using Jira and be successful."

What is our primary use case?

It is used to track any enhancements or new integrations. We have integrations from mainframe systems to RESTful services. We also have a few SOAP integrations. Essentially, we use the feature level of Rally to document what the interface is and then the engineers make the user stories within the feature to represent the tasks that they need to do to complete the interface, which includes everything from making the design document to the activities that they do in IIB, such as deploying the code to production. Our version has probably been updated within the last three months.

How has it helped my organization?

It is kind of set up for Scrum or Agile, but we sort of use it more in a kind of hybrid way. It does help build accountability because, during stand-up, you have to see what everybody is doing, why certain things are in red, and why someone is not where he or she is supposed to be.

What is most valuable?

We use the roadmap features, and we're getting better at using dates to use the roadmap so that we can see if we're on target for work. 

What needs improvement?

What I don't like about it is that it is really hard to find old work to reference information and use the reporting section of the application in terms of trying to analyze trends. If I am trying to find out which interfaces took this long and I want to compare and measure improvement from one quarter to another quarter, the reporting mechanism within Rally is very troublesome. They have an Excel plugin that you're supposed to use, but you literally have to pull the raw data out before you can do the analysis. You can't do it within Rally, and if you can, it is a secret, and I don't know how to do it. It should have better, easier, and user-friendly reporting without having to use the Excel add-in.

It is very clunky. There is a lot of data in there, but it is not organized in such a way that makes it intuitive. You really have to kind of look for where do you put your documentation or dates. Some customization is available, but it is not plug-and-play like Jira. When I switched from TFS to Jira, I just went and started using Jira, whereas with Rally, you kind of have to really get in and figure out what you need to do before you set stuff up, or you're going to get yourself stuck. You can just start using Jira and be successful.

What do I think about the stability of the solution?

It is kind of hit and miss. Sometimes, it is really reliable. I'm not sure if the delays that we see intermittently when it hangs up are because we've all gone remote now, and there are different people with different types of remote devices. I don't know if they are because of Rally.

What do I think about the scalability of the solution?

Different teams that I've been with in the same organization use different tools. I have used TFS and Jira. I would go back to Jira or TFS in a minute. I don't find Rally good for scaling what we're doing. A good percentage of this part of my organization does use Rally, but I don't find it conducive to building transparency across the organization. We should either have TFS, Jira, or Rally. However, because of the lack of reporting, Rally won't be suitable and scalable for the whole organization. People want to see and measure what teams are able to do, and if they can't do that quickly, senior leadership is not going to be on board. If every team had to dig as much as I have to dig, it is not scalable.

In terms of users, we have implementation consultants, which is kind of a hybrid role between a BA, a PM, and a QA. We also have engineers, application developers, business analysts, managers, project managers, and directors. We have senior leadership, like AVPs, who periodically go in there and look at stuff randomly, but for the most part, it is usually used by managers and frontline staff like myself. About 80% of teams in our business unit are using Rally. My team has 15, but the number is easily more than that.

How are customer service and technical support?

I have not had to deal with them.

What other advice do I have?

I would advise others to make sure that they have full training in terms of the connection between features, user stories, and epics. They should also fully understand how to configure it in terms of providing visibility across teams that have to work with each other.

I would rate Rally Software a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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RK
Senior Manager - Business Intelligence at a healthcare company with 10,001+ employees
Real User
Top 20
Stable with good pricing and excellent reporting capabilities

Pros and Cons

  • "The product has excellent customizable reports."
  • "The product needs to have more integration capabilities."

What is our primary use case?

We primarily use this solution for agile project management. We use it to work on some of the challenges we have, including test management. 

What is most valuable?

The product has excellent customizable reports. There are some custom lists that are deployed in the recent version as well, which have proven to be useful to our organization.

The solution is very stable. We haven't had any performance issues in that regard.

We have all the features we need. It's a good product in that sense.

The pricing, for the most part, is reasonable.

What needs improvement?

The scalability may need to be improved. We'll see within the next three to six months, as we test it.

The product needs to have more integration capabilities.

For how long have I used the solution?

I've been using the solution for six or seven years or so. It's been a while.

What do I think about the stability of the solution?

The stability of the solution has been very good so far. We haven't dealt with bugs or glitches. It doesn't crash or freeze. It's very reliable.

What do I think about the scalability of the solution?

I can't really comment on scalability. It seems to be suitable for our needs, however, we haven't tried to scale the product and therefore wouldn't really be able to comment on its capabilities.

We do plan to potentially scale in the next three to six months. At that point, we'll have a better sense of how it will handle an expansion.

I'm not sure how many users are actually on the solution at this time.

How was the initial setup?

I, unfortunately, did not handle the initial setup of the product. Therefore, it would be hard for me to comment on if it was complex or straightforward. I don't have any direct knowledge.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is okay. It's reasonable. However, the licensing does increase according to the number of modules. Therefore, it can get expensive.

What other advice do I have?

We are currently using the latest version of the solution right now.

I would rate the solution at a ten out of ten. We've been largely very pleased with its capabilities.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Application Lifecycle Management (ALM) Suites Report and find out what your peers are saying about Broadcom, Atlassian, Microsoft, and more!