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RSA NetWitness Logs and Packets (RSA SIEM) Room for Improvement

Program Manager at EGYANAM TECH

We are designing reports and automated rules and processes. We are defining them in relation to this product. With the help of automated rules and processes, this product will help the team when they go to production to do operations smoothly, as, most of the time, what happens when you put manual interference into such systems, it may be delayed. This can lead to vulnerabilities. Sometimes, if a hacker enters the system, he might only have a limited time where there is a window of access, however, in that time, he'll take what he can, and even if the vulnerability only lasted for a few minutes, in that time, items can get stolen. 

Therefore, there needs to be more proactively to avoid any downtime. We're adding automating tools to help RSA Netwitness so that if anything happens, RSA can immediately shut anything down. We're in the process of configuring them and adding them in.

The initial setup is complex. There are solutions that are easier to implement.

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Senior Cyber Security Specialist at a computer software company with 10,001+ employees

The alert dashboard is not reflecting events in real-time. We have to refresh in order to view an alert in real-time.

Log aggregation is an issue with this solution because there are a huge number of alerts in a single instance. Compared to ArcSight or QRadar, this is a problem.

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IT Security Head with 1,001-5,000 employees

The initial setup is very complex and should be simplified.

We had some trouble integrating with our Check Point firewall.

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Learn what your peers think about RSA NetWitness Logs and Packets (RSA SIEM). Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,136 professionals have used our research since 2012.
IT and Cybersecurity Professional at a financial services firm

The SOAR (security orchestration, automation, and response) component has areas for improvement.

Technical support needs to be improved.

Integration with third-party products for industries such as the banking sector, or telecommunications, presents challenges that require help from the OEM.

Lots of competing products have vulnerability protection built into their products, and this solution would be improved by including that support.

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Solution Specialist- Data Protection at a tech services company with 11-50 employees

The reporting aspect could be improved. There are instances where you try to run the reports and then it does not give you the desired outcome. At times, it appears as if the reporting feature might be buggy.

You want to actually follow the trends and see how technology is advancing. I think they've done that with regard to security orchestration, automation, and response. However, I think that they could do better with the automation and response.

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IT manager at a agriculture with 10,001+ employees

The solution should have more integration capabilities with different platforms. The API is nearly open and scalable, so the solution can integrate with many platforms. The solution has more than 200 log sources in the scalability to support, but this is its limit. 

Installation is pretty easy. However, there are a couple of modules involved, so it is not as easy as it could be. We are talking about a distributed module, not a single-module type. This is what makes things a bit complex, instead of easier. I rate it as a seven out of ten on its installation and configuration capabilities.

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Information Securuty Analyst at a tech services company with 11-50 employees

The user interface is a little bit difficult for new users and it needs to be improved.

It takes a lot of time to register when compared to other solutions.

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Security Operations Manager at a computer software company with 1,001-5,000 employees

The multi-tenant capabilities are lagging compared to IBM QRadar.

We want the OEM to support us when we add a partner. They have to come forward and be ready to give a POC to the customer. For example, if we are identifying any customer, and the customer wants to see the POC but at that time we do not have that resource to showcase the POC or the environment. At this time the OEM should come forward and showcase the POC to the customer. Once the customer is satisfied, we will be gaining the business, as a win-win situation.

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RSA Specialist at a computer software company with 1,001-5,000 employees

The documentation is not as structured as I would like, personally, and I think that it can be improved and made much more user-friendly. I may see it differently than other people.

I would like to see a little question mark beside each button that you can click and find out what that button is for. It would make it much easier for people who are new to the solution. Like a pop-up appearing when hovering over the question mark, attached to each main action and split into branches. 

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Cyber security Lead at a manufacturing company with 1,001-5,000 employees

I believe they could improve their support, there are often delays. The price of the solution could be reduced, it's very costly. 

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Associate Manager Human Resources at a financial services firm with 1,001-5,000 employees

More customizability is required, which is something that they need to improve on.

When it comes to starting a log event, there are not many options available. It is very limited.

The log and event correlation need improvement.

The threat detection capability should be enhanced.

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Security Engineer/Architect at Telecom Italia

It is not so easy to customize this product.

This product would be improved with the addition of machine learning functionality.

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Analyst at Microland Limited

Security needs improvement.

We would still like to know how the traffic is entering the organization. We can find out but it will take time before we know, leaving the organization vulnerable for attack.

There is no SIEM tool in the world that can provide 100% security.

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Learn what your peers think about RSA NetWitness Logs and Packets (RSA SIEM). Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,136 professionals have used our research since 2012.