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Sangfor HCI OverviewUNIXBusinessApplication

Sangfor HCI is #23 ranked solution in HCI Software. IT Central Station users give Sangfor HCI an average rating of 6 out of 10. Sangfor HCI is most commonly compared to VMware vSAN: Sangfor HCI vs VMware vSAN. The top industry researching this solution is Comms Service Provider, accounting for 39% of all views.
What is Sangfor HCI?

Sangfor HCI consolidates traditional hardware-appliance-based security, IP network, storage network, server and storage into one tier of commodity hardware (x86 server), forming a standardized HCI unit. By building IT infrastructure with a standardized HCI vendor and realizing visible, centralized operation & management via a unified WEB platform, users can enjoy an ultra-simplified, on-demand IT framework that is evolvable. Enquire today to find out more about cloud data storage and other solutions.

Buyer's Guide

Download the Hyper-Converged (HCI) Buyer's Guide including reviews and more. Updated: October 2021

Sangfor HCI Customers

TOSHIBA TEC Singapore, J&T Express Indonesia, Crowne Plaza Vietnam, Hermina Hospital Indonesia

Sangfor HCI Video

Pricing Advice

What users are saying about Sangfor HCI pricing:
  • "It is in the middle range as compared to other hyper-converged infrastructure solutions. There is a three-year warranty on the hardware. The license also includes other features. Sangfor has included Continuous Data Protection (CDP) and a built-in firewall with the license. Other top brands, such as VxRail and VMware, require a separate license for such features."
  • "Its price should be better, but I don't think they will change the price list. You have to pay for licenses, and you have to pay for support, so you have an annual fee. You can use the product without the fee, but it's really dumb because you need support. We are an IT company. We provide the product, and we need the support too for our customers."
  • "The pricing of Sangfor is very competitive."
  • "The price of Sangfor is cheaper than other competing products."

Sangfor HCI Reviews

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Albarn Paul Alicante
Information Technology Support Specialist at Code Expert Inc
Real User
Top 5
Stable, good pricing and licensing, and useful CDP feature

Pros and Cons

  • "The Continuous Data Protection (CDP) feature is one of the good features."
  • "Its virtual machine tools can be improved. These tools should be enhanced for use in other applications and operating systems, such as Linux."

What is our primary use case?

We use it for SAP products and some other infrastructure applications. We are using its latest version.

What is most valuable?

The Continuous Data Protection (CDP) feature is one of the good features.

What needs improvement?

Its virtual machine tools can be improved. These tools should be enhanced for use in other applications and operating systems, such as Linux.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is stable. There is no issue in terms of stability so far.

What do I think about the scalability of the solution?

It is complex to scale. There was a situation where they undersized the memory on one of our solutions. They gave us free memory because they were the ones who sized the memory for the specs.

In terms of the number of users, we have two or three administrators who use it. There are up to 500 concurrent users or the number of users using the hyper-converged infrastructure.

How are customer service and technical support?

They support us in case of technical problems. They also provided a free deployment during a migration.

The level one support is provided by the partner or the integrator. The level two support is handled by the Sangfor teams. Technical support is based in the Asia Pacific region. They provide standard 24/7 support. They are easy to reach. Some of their engineers are Chinese, and there is a communication barrier because of their accents, but on the technical side, they are able to resolve the issues.

How was the initial setup?

Its initial setup is more on the complex side because of our system and company requirements. The deployment took about three weeks.

What about the implementation team?

We have an in-house technical team. Its maintenance is also handled by us. Every six to eight months, they provide updates to fix the bugs that they have encountered. 

What's my experience with pricing, setup cost, and licensing?

It is in the middle range as compared to other hyper-converged infrastructure solutions. There is a three-year warranty on the hardware. 

The license also includes other features. Sangfor has included Continuous Data Protection (CDP) and a built-in firewall with the license. Other top brands, such as VxRail and VMware, require a separate license for such features.

What other advice do I have?

I would recommend this product because of its pricing. It doesn't require a separate license for features such as Continuous Data Protection. 

I would rate Sangfor HCI an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Gabriele-Pizzigati
Senior Software and Systems Engineer at SAMU.IT
User
Top 5
Good technical support, flexible, and useful for resilience and performance

Pros and Cons

  • "It is flexible like a hyper-convergence system. You can add nodes, and you can scale to have better performance and stability. I also like the backup feature, the recovery system, and the web interface GUI to handle everything."
  • "As far as I know, no hyper-convergence solution includes security, so you have to buy security from another brand. For example, you buy SimpliVity or Nutanix. They don't really have a security solution inside the product. It would be good if there is a security solution inside this solution so that it is not only for the virtualization of CPU, RAM, disk, and network but also for security."

What is our primary use case?

It is useful for every case where you have to virtualize machines on-premises or on the cloud, and you need resilience, performance, and so on.

It is deployed on-premises, but you can also deploy it on the cloud. It is a hyper-convergence system. There is only one version.

What is most valuable?

It is flexible like a hyper-convergence system. You can add nodes, and you can scale to have better performance and stability. I also like the backup feature, the recovery system, and the web interface GUI to handle everything.

What needs improvement?

As far as I know, no hyper-convergence solution includes security, so you have to buy security from another brand. For example, you buy SimpliVity or Nutanix. They don't really have a security solution inside the product. It would be good if there is a security solution inside this solution so that it is not only for the virtualization of CPU, RAM, disk, and network but also for security.

Its price should also be better.

For how long have I used the solution?

I have been using this solution for three years. 

What do I think about the scalability of the solution?

It is scalable. You can add nodes and scale it.

How are customer service and technical support?

Their technical support is very good. It is the best part of the product.

How was the initial setup?

Its installation is very fast and easy. For two nodes, it takes maybe one or two hours.

What about the implementation team?

We are doing it ourselves. We have engineers in the company who can do the job.

For deployment and maintenance, we have about 10 people. We have three engineers and three technicians.

What's my experience with pricing, setup cost, and licensing?

Its price should be better, but I don't think they will change the price list.

You have to pay for licenses, and you have to pay for support, so you have an annual fee. You can use the product without the fee, but it's really dumb because you need support. We are an IT company. We provide the product, and we need the support too for our customers.

What other advice do I have?

I would recommend this solution to others. It is a good product for us.

I would rate Sangfor HCI an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Find out what your peers are saying about Sangfor, Nutanix, VMware and others in Hyper-Converged (HCI). Updated: October 2021.
543,424 professionals have used our research since 2012.
RT
Junior Solutions Engineer at a tech services company with 1-10 employees
Reseller
Top 10
A stable and scalable solution with regular updates and competitive pricing

Pros and Cons

  • "Sangfor has many solutions, and you can easily manage their machine servers with just one management. They're always striving for greatness, and they continuously update their products. For example, they have now built endpoint security within the firewall. They are continuously improving not only the security but also all other products."
  • "It can have more compatibility and new features. I would also like to see better performance. Some of the other HCI solutions already provide the SSD and flash storage and much higher Intel processors. Sangfor HCI can improve on that."

What is our primary use case?

A client is using it to build a high availability system to output many virtual machines, save power, and scale it up without the need to subscribe to a cloud provider like Amazon. It is their own HCI.

What is most valuable?

Sangfor has many solutions, and you can easily manage their machine servers with just one management. 

They're always striving for greatness, and they continuously update their products. For example, they have now built endpoint security within the firewall. They are continuously improving not only the security but also all other products.

What needs improvement?

It can have more compatibility and new features. I would also like to see better performance. Some of the other HCI solutions already provide the SSD and flash storage and much higher Intel processors. Sangfor HCI can improve on that.

For how long have I used the solution?

I have been using this solution for one year.

What do I think about the stability of the solution?

Our clients did not have any problem with it. It has minimal downtime.

What do I think about the scalability of the solution?

It is very scalable. To scale it more, you just need to add nodes to the management. That's it. We have around 60 users in our company.

How are customer service and technical support?

It is good. I had interacted with them for the POC, and we decided to purchase it very quickly. They were in Hong Kong or Malaysia.

How was the initial setup?

The initial setup is pretty easy. This is my first job in the IT industry, and I could easily understand how to deploy it. It took just a few hours.

What's my experience with pricing, setup cost, and licensing?

The pricing of Sangfor is very competitive.

What other advice do I have?

The biggest lesson that I have learned by using this product is to not judge a product by its price. Sangfor HCI is competitive in terms of price, and it has good features and functionality. I would recommend this solution to others. I am pretty satisfied with Sangfor products, and I want other people to also experience Sangfor.

I would rate Sangfor HCI a nine out of ten. It has great features, but there is always room for improvement. I am looking forward to more features in the future.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
DH
Chief Information Officer - Government at Govt of City of Makassar
Real User
Top 10
The user interface is good, but it doesn't support SAS and it consumes a lot of power

Pros and Cons

  • "I would rate the user-friendliness an eight out of ten."
  • "Sangfor does not support a SAS configuration, which is something that we would like."

What is our primary use case?

We are primarily using this product to store our applications. We are using to host data for us to perform analytics on.

What is most valuable?

The interface is typical for this type of product. I would rate the user-friendliness an eight out of ten.

What needs improvement?

Sangfor does not support a SAS configuration, which is something that we would like.

I would like to see support for Kubernetes and Docker.

For how long have I used the solution?

We have been dealing with Sangfor for less than eight months.

What do I think about the scalability of the solution?

I think that there are issues with scalability because Sangfor consumes a high amount of power. In order to scale using Sangfor, I would also have to scale up the amount of power in my data center.

How are customer service and technical support?

I am currently not getting enough technical support because of the COVID-19 pandemic. I am looking for direct support, but I don't have it.

What's my experience with pricing, setup cost, and licensing?

The price of Sangfor is cheaper than other competing products.

Which other solutions did I evaluate?

I am currently looking to replace this solution with something from perhaps Nutanix or Dell. I am still looking for the best solution to use in our next project.

What other advice do I have?

Overall, I think that this is an average product. I am not satisfied with it and do not recommend that others use it.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
MR
Presales Engineer at a computer software company with 11-50 employees
Reseller
Top 20
User-friendly, easy to set up, and the auto-scaling is helpful

What is our primary use case?

We are a reseller and Sangfor HCI is one of the products that we have experience with. Our primary use case is for clustering our SaaS.

What is most valuable?

The most valuable feature is auto-scaling. The interface is very user-friendly.

What needs improvement?

The error reporting needs to be improved.

For how long have I used the solution?

I have been using Sangfor HCI for one year.

What do I think about the stability of the solution?

We have had no issues with stability.

What do I think about the scalability of the solution?

Scalability has not been a problem with this product.

How are customer service and technical support?

They have good technical support.

How was the initial setup?

The initial setup is not complex. It is…

What is our primary use case?

We are a reseller and Sangfor HCI is one of the products that we have experience with.

Our primary use case is for clustering our SaaS.

What is most valuable?

The most valuable feature is auto-scaling.

The interface is very user-friendly.

What needs improvement?

The error reporting needs to be improved.

For how long have I used the solution?

I have been using Sangfor HCI for one year.

What do I think about the stability of the solution?

We have had no issues with stability.

What do I think about the scalability of the solution?

Scalability has not been a problem with this product.

How are customer service and technical support?

They have good technical support.

How was the initial setup?

The initial setup is not complex. It is user-friendly and easy to deploy.

Installing the hypervisor takes less than half an hour.

What other advice do I have?

Overall, I am pretty satisfied with this product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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