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Sophos Intercept X Valuable Features

EA
President at a tech vendor with 1-10 employees

The reporting is pretty good up on the Sophos side. We can see if anything's going on, at least from Sophos' perspective. 

The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer. 

Occasionally, we do get noticed, however, we don't always get noticed, and I sometimes wonder is that just due to the fact that our client computers are tough to get at? We also deploy the Sophos Firewall on client sites, and it's relatively difficult for a bad guy to get in there.

We've been happy with it and we've been happy with the training that Sophos has. They keep us up to date on any changes that the solution has.

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Senior CyberSecurity Architect and Mentor at BlueTeamAssess LLC

It's been pretty reliable. There's been a few times when it hasn't just taken care of problems. The automation is very convenient.

There's Sophos Central where the customer has a single pane of glass. You can manage everything. 

The thing that I like about it is the synchronized security. You can tie endpoint protection and firewalls and a whole range of other services and products. You can get your servers taken in under this.

It has a Linux version that's available. 

What I look for in dealing with small businesses, is for something that is not going to add to their staffing requirements significantly in terms of management. That's true with both Sophos as with Fortinet. 

There's great situational awareness within all the other components. If I have a workstation, usually they're just taking care of everything without me even knowing about it unless I go into the logs and see what's been cleaned up. I don't care if something gets cleaned up, I do care if something doesn't get cleaned up. My reporting is set to an on exception basis to ensure I don't have a firehose of information pointed at me to overwhelm me. Customers don't generally want to know every little thing that's happening on their network. What they want to know is if something has happened that puts their environment or their infrastructure in jeopardy. Sophos does this exceptionally well.

The pricing of the solution is quite good.

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Hybrid Cloud Engineer at a tech services company with 51-200 employees

So far, the solution has been working quite well.

Sophos offers a manuscript response. 

The product has three tiers that you can choose from when you buy. The highest is a Managed Threat Response. We chose the middle range, which offers Intercept X and is more than just Malware protection.

This solution is a kind of Next-Gen anti-virus.

The product has some web filtering, which blocks people from going to websites they shouldn't be going to. 

It supports the Windows 10 server platform. 

The solution offers a centralized view of the status of protection, via a central console for users to check the status or the health of the endpoints.

So far, the solution has met all our expectations. It's blocked malicious websites effectively and stopped people from going to places online that they shouldn't be going to. It's automatic. We simply took the default settings and we were finding people right away that were going to illicit sites, and we were able to see that easily in the console.

The package we use also comes with spam filtering features, which are quite useful.

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Learn what your peers think about Sophos Intercept X. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,695 professionals have used our research since 2012.
ZE
Pre-sales manager at National Information Technology Company

It's a complete antivirus solution that has everything in it.

It is one of the best in terms of technicality.

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FZ
Network Administrator at a tech services company with 51-200 employees

The most valuable part of the solution in our use case is client isolation. It is a good feature.  

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CG
Manager of Information Security at a healthcare company with 1,001-5,000 employees

I would probably say that the DLP portion of the product is the most valuable for what we do. That just happens to be the side of the house I sit in. But the EDR alerting is also relevant when talking about valuable features.  

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EG
IT Manager at a construction company with 201-500 employees

I've found that the most valuable feature is the anti-virus that captures malicious threats and the next generation firewall which is more aggressive in terms of not only looking for viruses, but also for SaaS and the movement of equipment. If something strange comes up we're automatically notified and it's either blocked or quarantined. It enables you to prevent future viruses and enables us to inform the user of malicious websites they have visited.

To date, we haven't had any incidents related to viruses or any types of attacks and we barely get any false positives. It's good to know that any malicious anti-virus detected is automatically blocked, although it makes things more difficult for our IT department.

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EA
IT Infrastracture Consultant at a healthcare company with 201-500 employees

The most valuable feature is the behavioral, non-signature-based threat detection.

We like Sophos Central, where you have access to a security console. It provides you with information such as recommendations on what to do next. Using this, we were able to trace the affected devices, which were then cleaned. If new alerts are given then we know which devices are still affected and we can take the appropriate action.

Sophos Central also shows us which alerts have not yet been attended to, which is nice.

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SG
Information Systems Coordinator at a insurance company with 51-200 employees

We were looking for something that could sense ransomware attempts, to encrypt files, and cut off and reverse attacks as well as alert us to issues. That's what the Intercept X is designed to do. It's very good at security and protection. It offers very good reports.

The initial setup is simple.

The biggest feature that's on the server version that we're using, the EDR, is the ability to push data on threats that it's seeing over to another management platform, like a managed detection response service. It's nice that it's possible to do this and we don't have to pay so much attention to the alerts. They can for us.

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JT
Founder at a tech services company with 1-10 employees

I would say that the most valuable features are the cloud administration and the strength of the ransomware protection.  

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MM
Chief Information Officer/Senior Vice President at a tech services company with 51-200 employees

There are additional security features in Sophos Intercept X as well as proxy rules and settings that help us in minimizing the sites that our agents can go to, even after their work hours. 

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Assistant Manager Network and Data Center at D-Tech Sri Lanka

The server protection has been great. That's been the best thing for us.

The reporting has been very useful.

 We have found that the EDR functionality has been very good.

The setup process has been very simple. 

The solution has been very stable so far.

You can scale the solution if you need to, and it is an easy process.

We have found the pricing to be reasonable.

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Country Manager at a tech services company with 1-10 employees

We have the complete solution. We try to see if we have any malware, ransomware, in our workstations, and detect and respond. It's very good at detection. 

The solution has very good usability.

So far, it's working quite well for us and we've been very happy with it.

We don't often need support, however, when we do, they've been quite helpful.

If you have good hardware and a good memory, you won't have a problem with this solution's performance at all.

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Vice President Derivatives Ops IT at a financial services firm with 10,001+ employees

Machine learning is used to detect the threat and it does so by prioritizing the suspicious activities. There is no human intervention in some cases, which is the trend that is happening with most of these products. High-end products and sophisticated products include machine learning capabilities for detecting the threats.

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KN
Service Delivery Engineer - Network Security Lead at a tech services company with 51-200 employees

The most valuable feature is the AI functionality. 

It really does intelligent scanning to know if it really is a threat or not. 

This is really good because it's applicable to zero-day threats. 

The engine that is behind the Intercept X is really good because it has AI in-built.

The UI, the user interface it's really simple and straightforward.

The management is quite simple. it is backed up on the cloud. From the cloud, you can manage all of your devices through the firewall, including the endpoint solution and the email solutions. They are all managed in one panel. 

It's a straightforward product. I don't see anything that they can change.

One of the best parts of Sophos is manageability. You will find in the organization you just have one portal where we just manage all of the devices in one place. 

It's very simple. You just run an agent with the machine that communicates with the cloud portal. it is very simple to manage.

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HM
Chief Information Security Officer and Founder at a insurance company with 201-500 employees

It provides a feature for scanning and analyzing endpoints, which is a value-add for our infrastructure. With the advancements in the Advanced Persistent Threats (APTs), Sophos Intercept X analyzes an APT and the behavior of the endpoints. It then gives us a detailed dashboard with more information about the endpoints and their security and risk level.

While deploying Sophos Intercept X, we identified a lot of vulnerability and risky endpoints that our previous solution didn't cover, which proved that this solution is the best.

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MM
CTO & CISO at a tech vendor with 51-200 employees

The product is very complete.

There are products that are technically stronger. However, this product has everything in one solution, which makes it a strong endpoint option. 

There are good functionalities for advanced incorporation and good ADI functionalities that work well specifically against dangerous strains of malware and ransomware.

Since 2015, Sophos is trying to integrate its products with synchronized security. The communication from UTM to the agent goes both ways. It allows the platform to gain a very high amount of data about the Endpoint's telemetry and to give the administrators a lot of visibility. A lot of other platforms cannot synchronize with other security ICT solutions and cannot guarantee the same visibility at all. 

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PK
System Integrator, Sr Security Engineer at a tech services company with 51-200 employees

We find all features valuable. It has zero-day protection, which is the most valuable feature of Intercept X.

We have Intercept X with EDR. EDR is a very important feature. It gives an idea about the source of a particular attack. An administrator gets to know everything, which helps in understanding the things that need to be done or protected in the organization. Based on this information, an administrator can decide what needs to open or allowed in the network. Without EDR, Intercept X is like an antivirus, and the administrator won't get to know the things going on at the organizational level. I recommend purchasing an EDR solution for every organization.

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CEO & MD at Gurjartech

It is stable and has a good price. I find it very good.

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Consultant at a tech services company with 501-1,000 employees

Sophos Intercept X has a host of valuable features,  which is why we selected it. These include the prevention of lost data, device and web control, and the application level controls with the anti-malware feature. The anti-malware feature was key for us and we benefit from all these other attendant ones.

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MD
Head Of Information Security at a manufacturing company with 1,001-5,000 employees

It's too early for me to really evaluate the solution at this company, as I've only been at the organization for a month. That said, I have used Sophos before.

So far, the protection aspect seems to be good. 

I have used Sophos in my previous job and it has been a stable product. 

The product scales well. 

The initial setup is pretty straightforward. 

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System Administrator at a non-tech company with 10,001+ employees

I like the way it goes beyond the office space. Being a cloud-based solution makes it very easy to manage your endpoints within the office. In this time of COVID, you can also very effectively manage people who are working from home.

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WS
Founder and General Manager at a tech services company with 11-50 employees

The simplicity of the product is very good. I'm not a very technical person, therefore, the ease of use is very much appreciated.

Integrations are pretty easy to handle. That's very helpful to us.

The pricing is fair. It's not too costly for our small organization.

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MB
Founder, Director at a tech services company with 1-10 employees

We have not encountered any issues involving the solution. A point in its favor is that it has not slowed down our systems, such as occurred with McAfee, Symantec or even Quick Heal. This has been a positive experience for us. Also, the synchronized security, in which things work with each other, provides us with a pretty automated remediation methodology which cuts down on much of the manual steps and workload. 

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MM
Senior Security Consultant at a tech services company with 1,001-5,000 employees

I find the security heartbeat feature with synchronized security very useful. It's a very nice feature that allows you to basically switch off an endpoint. When an endpoint has got a virus or something like that, or it's infected or compromised, you can isolate it from the network, but only if you've got an XG Firewall as well. 

It also provides ease of use. It is the only antivirus that can recognize 25 out of the 36 ransomware and virus techniques that have been often used in terms of the behavior base using heuristics. It's beautiful, utterly amazing. No other antivirus can do that. 

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CG
Manager of Information Security at a healthcare company with 1,001-5,000 employees

Malware protection and application blocking are absolutely great. The DLP and malware features are very helpful.

It is also very user-friendly, reliable, and scalable. It is easy to set up. We are also happy with its price and support.

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MT
Project Manager at a tech services company with 11-50 employees

The most valuable features are ease of use and the GUI. The interface is very subjective. Personally, I am fine with it. However, some people don't like it. Generally speaking, I would say that it is easy to use.

They have a free version that is installed on mobile phones, which is very good.

The integration with my AP works well.

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AW
CIO at a financial services firm with 11-50 employees

It does its job — it protects us from viruses. We don't really interact with it very much. 

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IT Coordinator at a pharma/biotech company with 51-200 employees

The solution is overall quite good, the services are performing well. It is very good for those who are using standard PC configurations. It does not block their system up by taking up a lot of resources. 

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MR
Technology Infrastructure Manager at a non-profit with 201-500 employees

It is very easy to set up and easy to use. It is also not resource-intensive.

It has been very stable. It has done a good job of stopping and preventing different threats from being triggered.

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MA
Network Engineer at a tech services company with 201-500 employees

The most valuable part of this solution is just the general capability of making security more robust.  

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Associate Vice President - IT Corporate Support, IT Security, and Data Privacy at a outsourcing company with 10,001+ employees

The solution has very useful response modules where we can get the recommendation on what needs to be done every day around detection.

The patches on offer are very helpful.

It's pretty good at protecting us as an anti-virus.

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CB
Head-Information Technology at a real estate/law firm with 201-500 employees

The most valuable features are the anti-ransomware engine, deep learning, web filtering, and the cloud manageability.

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Technical Support at a tech services company with 11-50 employees

Intercept X's smart prevention it's very good as so are its machine learning capabilities for troubleshooting channels and files.

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IT Technician at Zimbabwe School of MInes

We have a firewall, for which we will be adding support and integration capabilities. 

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SS
Cyber Security Analyst at a educational organization with 1,001-5,000 employees

The most valuable feature is the CryptoGuard in Sophos. In a case of a ransomware attack, this feature comes into action to protect us. Additionally, the under interface, customization, and integration are very good.

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GL
Infrastructure Manager at a tech services company with 51-200 employees

The most valuable feature is the threat detection capability.

This solution is easy to configure.

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WK
Manager at a real estate/law firm with 1,001-5,000 employees

It's quite simple to use and user friendly.

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KC
Administrator

We find the app control and its threat protection to be the best features.

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Senior System Administrator at KnowledgeNet

Their support is located in Egypt, so we like this aspect.

It's a good antivirus software and has a lot of features. It now integrates with their on-premises firewall, which is perfect.

It is stable and easy to use as well.

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AD
Engineering Manager at a manufacturing company with 51-200 employees

Sophos Intercept X is a complete endpoint solution. It represents the combination of two products in one, offering the same configuration and management. 

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SB
Sr Manager - Information Security & Researcher at a tech services company with 1,001-5,000 employees

The most valuable feature of the solution is that it is less hash-based than competitors.

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SD
Technical Director at a tech services company with 11-50 employees

I have found the most valuable feature to be the EDR.

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MF
Director at a comms service provider with 201-500 employees

The product is very stable which is great. 

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JK
Technical Manager at Digital World

This solution can be used with any device including mobiles, desktops, or any appliances.

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JS
eResearch Solution Architect at a educational organization with 1,001-5,000 employees

I consider the heuristics to be most valuable, the fact that the solution does not work solely on signatures.

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Technical manager at a tech services company with 51-200 employees

This solution offers very good performance and it has great features. 

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GG
Technical Director at a security firm with 1-10 employees

This solution is an EDR antivirus with some artificial intelligence, security metrics and a lot of information gathered to make decisions. Without Intercept X, I think Sophos would have lost the antivirus fight and stayed as a UTM vendor. The solution has a very good detection rate. With the new threats, if you don't have Intercept X, you won't be protected from attacks. 

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Technical Engineer at a tech services company with 10,001+ employees

Synchronization with the firewall is most valuable.

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IT Security Manager at a financial services firm with 10,001+ employees

It is easy to interact with, and its cost is also good.

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Learn what your peers think about Sophos Intercept X. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,695 professionals have used our research since 2012.