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Security Professional at a tech services company with 501-1,000 employees
Real User
Top 20
Good data analysis and visualizations, absolutely stable, and scalable
Pros and Cons
  • "The data analysis part is good in Splunk, which is something that I like the most. It is also quite easy to use. Its dashboards, visualizations, and analytics are good."
  • "It currently has limited default rules and customizations. If they can concentrate more on the compliance part and the security information part, it would be helpful. The platform part is good, but it requires many features from the security aspect."

What is our primary use case?

We are using it for security information and event management (SIEM). We have started to use Splunk recently, and we are in the implementation phase as of now.

What is most valuable?

The data analysis part is good in Splunk, which is something that I like the most. It is also quite easy to use. Its dashboards, visualizations, and analytics are good.

What needs improvement?

It currently has limited default rules and customizations. If they can concentrate more on the compliance part and the security information part, it would be helpful. The platform part is good, but it requires many features from the security aspect.

For how long have I used the solution?

I have been using this solution for a couple of months.

What do I think about the stability of the solution?

It is absolutely stable.

What do I think about the scalability of the solution?

It is scalable. We have approximately 25 users.

How was the initial setup?

It was easy to install. Its configuration and development are the critical parts, and there are a limited number of people in the market with such a skill set. It takes some time to find people with the right skill set and get it implemented properly. It took approximately three months.

What about the implementation team?

I have a team of a few Splunk consultants who are currently managing it for me. For a mid-sized organization, at least 15 persons are required to manage the entire Splunk instance.

What other advice do I have?

I would recommend this solution to others. I would rate Splunk an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sr. IT Manager at a government with 10,001+ employees
Real User
Top 5Leaderboard
Log aggregation helps us quickly detect widespread threats, but it can be resource-heavy
Pros and Cons
  • "The most valuable feature is the log aggregation, being able to scan through all of the logs."
  • "Queries are not always as easy or straightforward as they might be, so it can be difficult to figure out what you need to look for."

What is our primary use case?

We use Splunk for log analysis and security monitoring.

How has it helped my organization?

Splunk allows us to look at logs from different groups within NIH and see if there's a widespread threat or issue.

What is most valuable?

The most valuable feature is the log aggregation, being able to scan through all of the logs.

What needs improvement?

Queries are not always as easy or straightforward as they might be, so it can be difficult to figure out what you need to look for.

In the next release of this product, I would like to see it offer more recommendations as to what needs to be done.

For how long have I used the solution?

We have been using Splunk for between two and three years.

What do I think about the stability of the solution?

In terms of stability, the product seems to work just fine. We haven't had any problems with it.

What do I think about the scalability of the solution?

It can be somewhat of a resource hog; some of the scans can take a while. We do plan to increase our usage in the future.

How are customer service and technical support?

Technical support for Splunk is good.

How was the initial setup?

The initial setup is relatively straightforward.

What about the implementation team?

There were consultants involved in the deployment.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Matheus Nery
Data Scientist at a tech vendor with 201-500 employees
Real User
Top 5
Offers the ability to analyse huge amounts of sales data and accurate prediction of sales forecasting

What is our primary use case?

We use a lot of sales metrics. We use machine learning models to provide sales forecasting. We create database connections and run a query on the database. The next step is to place the data into Splunk. We create indexes to get the data into the Splunk dashboard.

What is most valuable?

The ability to analyze huge amounts of sales data and accurate prediction of sales forecasting is the most valuable feature. 

What needs improvement?

Splunk needs to be able to hold more days of data. At the moment it only holds three months of data. It needs more views and colors within the dashboard and the ability to have the flexibility to create a user-defined panel.

For how long have I used the solution?

We have been using Splunk for a year. 

What do I

What is our primary use case?

We use a lot of sales metrics. We use machine learning models to provide sales forecasting. We create database connections and run a query on the database. The next step is to place the data into Splunk. We create indexes to get the data into the Splunk dashboard.

What is most valuable?

The ability to analyze huge amounts of sales data and accurate prediction of sales forecasting is the most valuable feature. 

What needs improvement?

Splunk needs to be able to hold more days of data. At the moment it only holds three months of data. It needs more views and colors within the dashboard and the ability to have the flexibility to create a user-defined panel.

For how long have I used the solution?

We have been using Splunk for a year. 

What do I think about the stability of the solution?

The stability of Splunk is good enough.

What do I think about the scalability of the solution?

I think it's good, other than the ability to hold more than three months of data is lacking.

How was the initial setup?

The setup of Splunk was easy.

What about the implementation team?

There are six people in my team working with Splunk. I am not sure about other users, but we are a mix of data scientists, data engineers, software engineers, IT, and software engineers.

What other advice do I have?

I would rate Splunk as 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Architect, Cloud Operations at a computer software company with 5,001-10,000 employees
Real User
Stable, good integrations, and works well
Pros and Cons
  • "It has quite extensive support in terms of integration. If you want to do anything, there are tools for that."
  • "Its reporting can be improved. That's the only complaint I have heard. I don't need the reporting part, but I know that other people in the organization need it."

What is most valuable?

I am just a user, and from a user's perspective, it does the job.

It has quite extensive support in terms of integration. If you want to do anything, there are tools for that.

What needs improvement?

Its reporting can be improved. That's the only complaint I have heard. I don't need the reporting part, but I know that other people in the organization need it.

In terms of new features, I got everything that I needed from the tool. If they want to expand the capabilities to different things, they can cover topics besides log aggregation, etc.

For how long have I used the solution?

I have been using this solution for two years. I am not using it on a daily basis.

What do I think about the stability of the solution?

It is stable. We don't seem to have any problems related to bugs. We are very happy with it.

What about the implementation team?

We have our own internal team for its maintenance.

What other advice do I have?

I would recommend this solution. If you are a technical person, it does what you need. If you are not a technical person and you require graphs, that's a different story.

I would rate Splunk a ten out of ten because I have no problems with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Product Manager, FX Solutions at a tech services company with 10,001+ employees
MSP
Easy to use, informative documentation for data retrieval, and easy to install
Pros and Cons
  • "The most valuable features of the solution are it is straightforward to use and the documentation is good for finding out how to get the data you are looking for."
  • "The solution could improve by making it more business analysis oriented. The way it is now is designed more for developers."

What is our primary use case?

I use this solution for data visualization.

What is most valuable?

The most valuable features of the solution are it is straightforward to use and the documentation is good for finding out how to get the data you are looking for.

What needs improvement?

The solution could improve by making it more business analysis oriented. The way it is now is designed more for developers.

For how long have I used the solution?

I have been using Splunk for two weeks.

What do I think about the stability of the solution?

The solution is stable, I have not experienced any bugs or glitches.

What do I think about the scalability of the solution?

The solution is scalable and it is a requirement of my company to have scalable solutions.

Which solution did I use previously and why did I switch?

I have used previously Qlik Sense and Kibana.

How was the initial setup?

I did the training with Slunk and once I had the training the installation was easy.

Which other solutions did I evaluate?

I have evaluated Tableau.

What other advice do I have?

My advice to others is not to be intimidated by the solution and to give it a try. It will become easier over time.

I rate Splunk an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Cyber Security Consultant at a tech services company with 11-50 employees
Real User
Top 5
Customizable and has average installation difficulty
Pros and Cons
  • "I have found the installation can be of medium difficulty to very complex depending on the use case."
  • "There is improvement needed when importing from some types of data sources."

What needs improvement?

There is improvement needed when importing from some types of data sources. Most of the time you have to do some customization for the data because not everything is working the way it should. Additionally, in other solutions, it is easier to build use cases.

For how long have I used the solution?

I have been using this solution for approximately three years.

Which solution did I use previously and why did I switch?

I have previously used Curator and it was much easier to use than this solution.

How was the initial setup?

I have found the installation can be of medium difficulty to very complex depending on the use case. It is not easy for new customers. You need to have the experience to be able to do it.

What other advice do I have?

When using this solution for Security Information Management(SIM), I highly recommend importing data sources from the whole cycle for the service security chain. Some people only use main inputs and not all of the data sources they have. They might not have some data sources, in this case, you can purchase one or there are free open-source ones available. You will then have this data source that can enrich your life because many correlations are done with this data. 

I rate Splunk an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Technical manager at a tech services company with 11-50 employees
Real User
Top 5
Stable and easy to use

What is our primary use case?

My primary use case is for log management. It's mostly deployed on-premises, but it can be cloud-based as well. 

What is most valuable?

The most valuable features are how stable and easy to use Splunk is. 

What needs improvement?

This solution could be improved by better pricing in general and by easier installation. 

For how long have I used the solution?

I have been a partner of Splunk for three years. 

What do I think about the stability of the solution?

This solution is stable. 

How are customer service and support?

Technical support is customer-friendly. 

How was the initial setup?

The initial installation is not straightforward. It needs two or three days, depending on the size of the company. But it can be done with one…

What is our primary use case?

My primary use case is for log management. It's mostly deployed on-premises, but it can be cloud-based as well. 

What is most valuable?

The most valuable features are how stable and easy to use Splunk is. 

What needs improvement?

This solution could be improved by better pricing in general and by easier installation. 

For how long have I used the solution?

I have been a partner of Splunk for three years. 

What do I think about the stability of the solution?

This solution is stable. 

How are customer service and support?

Technical support is customer-friendly. 

How was the initial setup?

The initial installation is not straightforward. It needs two or three days, depending on the size of the company. But it can be done with one senior engineer. 

What about the implementation team?

I implemented through an in-house team. 

What's my experience with pricing, setup cost, and licensing?

Splunk has a subscription and a perpetual license. 

This product could use better pricing. 

What other advice do I have?

I would rate Splunk a nine out of ten. I recommend this product to others who are considering implementing it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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President at a non-profit with self employed
Reseller
Expensive, but easy data gathering and reliable

What is our primary use case?

We use Splunk for analyzing data.

What is most valuable?

The solution allows easy gathering and ingestion of the data.

What needs improvement?

The solution could improve by increasing the performance. We have run into problems when large amounts of data are processed.

For how long have I used the solution?

I have been using Splunk within the past 12 months.

What do I think about the stability of the solution?

The solution has been stable.

What do I think about the scalability of the solution?

Our customers are mostly enterprise-sized companies using this solution. 

How are customer service and technical support?

Splunk has many partners that provide customer support that can be used.

How was the initial setup?

The initial setup is…

What is our primary use case?

We use Splunk for analyzing data.

What is most valuable?

The solution allows easy gathering and ingestion of the data.

What needs improvement?

The solution could improve by increasing the performance. We have run into problems when large amounts of data are processed.

For how long have I used the solution?

I have been using Splunk within the past 12 months.

What do I think about the stability of the solution?

The solution has been stable.

What do I think about the scalability of the solution?

Our customers are mostly enterprise-sized companies using this solution. 

How are customer service and technical support?

Splunk has many partners that provide customer support that can be used.

How was the initial setup?

The initial setup is not easy. Customers have to learn the Splunk language and it is hard to operate it by themselves. They will need Splunk engineers to assist in their projects.

What about the implementation team?

You will need a Splunk implementation specialist for the deployment.

What's my experience with pricing, setup cost, and licensing?

My customers have found the price of the solution to be high.

What other advice do I have?

I rate Splunk a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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