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Symphony OverviewUNIXBusinessApplication

Symphony is #7 ranked solution in top Enterprise Social Software. IT Central Station users give Symphony an average rating of 8 out of 10. Symphony is most commonly compared to Microsoft Teams:Symphony vs Microsoft Teams. The top industry researching this solution are professionals from a financial services firm, accounting for 48% of all views.
What is Symphony?

Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

Buyer's Guide

Download the Enterprise Social Software Buyer's Guide including reviews and more. Updated: November 2021

Symphony Customers

BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase

Symphony Video

Pricing Advice

What users are saying about Symphony pricing:
  • "It's a costly product, but the number of available features justifies it."

Symphony Reviews

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AG
Chief Investment Officer at a financial services firm with 10,001+ employees
Real User
Top 10
A feature-rich, scalable, and stable solution for asset management

Pros and Cons

  • "The entire product is good."
  • "The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."

What is our primary use case?

The primary use case of this solution is for asset management and it allows you to make modifications to anything you want.

What is most valuable?

The entire product is good. I can't say which feature I like the best, I like all of them.

What needs improvement?

The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned. We have to upload the asset in part, based on location. We have more than 250 locations and we have to create all 250 files before we can upload. This is challenging.

For how long have I used the solution?

I have been using this solution for about one and a half years.

What do I think about the stability of the solution?

This solution is stable and we have not experienced any issues.

What do I think about the scalability of the solution?

This solution is scalable.

We have 18,000 users.

Which solution did I use previously and why did I switch?

Previously, I was using Remedy Applications.

How was the initial setup?

I am not aware of the complexities of the initial setup, but I don't think that it was difficult.

It took six months to deploy.

What about the implementation team?

We had a project team from Symphony to help us with the deployment and implementation. We advised them of our requirements.

What's my experience with pricing, setup cost, and licensing?

It's a costly product, but the number of available features justifies it.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Categories
Enterprise Social Software
Buyer's Guide
Download our free Enterprise Social Software Report and find out what your peers are saying about Symphony, Slack, Microsoft, and more!