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BI technical analyst at a government with 11-50 employees
Real User
Top 10
Complete package, easy to use, and quality visualizations
Pros and Cons
  • "While using this solution I have found the valuable features to be ease of use and the visualization. It is a complete solution."
  • "The data preparation could integrate better with Tableau."

What is our primary use case?

We have used this solution for enterprise reporting, ad hoc data exploration, and visualization.

What is most valuable?

While using this solution I have found the valuable features to be ease of use and the visualization. It is a complete solution.

What needs improvement?

The data preparation could integrate better with Tableau.

For how long have I used the solution?

I have been using this solution for approximately eight years.

What do I think about the stability of the solution?

When it comes to stability this solution is very good.

What do I think about the scalability of the solution?

I have found this solution to be highly scalable, we have approximately 800 people in my organization using it and plan to increase usage.

How are customer service and technical support?

The technical support responsiveness was good. However, we had some tough questions that they could not help us with.

Which solution did I use previously and why did I switch?

I previously used another solution and switched because Tableau is easy to use, support is good, lower price, and for their community.

How was the initial setup?

The installation is very straightforward for both desktop and server solutions. The desktop only takes a few minutes and the server takes half an hour.

What about the implementation team?

We used consultants for the implementation. We have a team of six that does the maintenance, which includes, server, application, and content administrators.  

What's my experience with pricing, setup cost, and licensing?

This solution is a bit expensive.

The pricing options have become more difficult over the years. I think they are bordering on pricing themselves out of the market. They need different pricing options for various-sized businesses. Where my organization is a large organization, we are happy to pay a higher price because we can leverage the products very extensively. For smaller enterprises, different pricing options would be good.

What other advice do I have?

I would recommend this solution to others to start using it.

I rate Tableau a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Manager, Business Intelligence at a healthcare company with 5,001-10,000 employees
Real User
Top 10
Good community support, easy to manage, and useful for getting things done quickly
Pros and Cons
  • "Self-service is most valuable. Users can pick up quickly and do the resolution. There are a lot of out-of-the-box features, and it satisfies most of the needs. If users are properly trained, they can deal with any situation."
  • "We need big servers to perform the operations that we are doing. They should probably relook at its architecture."

What is our primary use case?

We have a lot of use cases. We use it for real-time finance dashboard, real-time operations dashboard, and marketing insights.

What is most valuable?

Self-service is most valuable. Users can pick up quickly and do the resolution. There are a lot of out-of-the-box features, and it satisfies most of the needs. If users are properly trained, they can deal with any situation.

The Tableau community is really good. If we have an issue, it is already answered in the community.

What needs improvement?

We need big servers to perform the operations that we are doing. They should probably relook at its architecture. 

There are limitations to the data source that we are building. We can put only 32 tables in a data source, which means we have to transfer some of the workload to a database.

For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the scalability of the solution?

Scalability depends on us. It depends on how we are configuring it based on the users' needs and experience. It has nothing to do with Tableau.

We have about 70 active users at any time of the day. Even Tableau was surprised to see that level of active users.

How are customer service and support?

They're good. We have got enterprise support or premium support, so they respond quickly.

How was the initial setup?

It is easy to set up. It is also easy to manage. Ours is a huge implementation, and we have five people for maintaining this solution. They take care of user provisioning, dashboard creation, and other admin work.

What's my experience with pricing, setup cost, and licensing?

It is more expensive than other solutions.

What other advice do I have?

I would recommend it depending on the use case. If you have money to spend and want something done quickly, then definitely go for Tableau.

I would rate it a nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Syed Fahad Anwar
Principal System Developer at a government with 51-200 employees
Real User
Top 5Leaderboard
Substantial amount of customization available, stable, and scalable
Pros and Cons
  • "The solution has a lot of customization when comparing to Microsoft BI."
  • "The customization requires a lot of effort and should be simplified. The performance could be better."

What is our primary use case?

We use Tableau for the analytic dashboards.

What is most valuable?

The solution has a lot of customization when comparing to Microsoft BI.

What needs improvement?

The customization requires a lot of effort and should be simplified. The performance could be better. When comparing the performance of Tableau to other solutions, such as Microsoft BI, they are not as good.

For how long have I used the solution?

I have been using Tableau for approximately four years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

Tableau has good scaling capabilities.

We have approximately 30 to 40 users using this solution in my organization.

How are customer service and technical support?

The support is good for Tableau. However, if we ask for a certain feature they will not entertain us, unless other customers are also asking for the same feature.

Which solution did I use previously and why did I switch?

We previously were using Microsoft Bi and we switched to Tableau because of the increased level of customization it provides.

How was the initial setup?

The installation is complicated and took us approximately four hours.

What about the implementation team?

It would be best to use an integrator or other professional assistance for the implementation.

We have approximately two engineers that handle the maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license for the use of this solution and it is on a per-user basis. The server is free but the users you have to pay for.

What other advice do I have?

Tableau is very good, but customers have to understand the requirements of hardware and software the way Tableau works. If they have some requirements that Tableau cannot meet, they will understand how to do it in an alternate way.

I rate Tableau an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Architect at a tech services company with 1,001-5,000 employees
Real User
Easy for creating visualizations and dashboards, but a bit slow in handling huge enterprise-level data
Pros and Cons
  • "Its dashboarding is the most valuable. It is easy to create visualizations and dashboards and import Excel sheets and ESP files in Tableau as compared to other tools."
  • "I am a BI consultant. I have worked on different reporting tools, such as Power BI and MicroStrategy. As compared to other tools, Tableau lags behind in handling huge enterprise-level data in terms of robust security and the single integrated metadata concept. When we connect to large or very big databases, then performance-wise, I sometimes found Tableau a little bit slow. It can have the single metadata concept like other tools for the reusability of the objects in multiple reports."

What is most valuable?

Its dashboarding is the most valuable. It is easy to create visualizations and dashboards and import Excel sheets and ESP files in Tableau as compared to other tools.

What needs improvement?

I am a BI consultant. I have worked on different reporting tools, such as Power BI and MicroStrategy. As compared to other tools, Tableau lags behind in handling huge enterprise-level data in terms of robust security and the single integrated metadata concept. When we connect to large or very big databases, then performance-wise, I sometimes found Tableau a little bit slow.

It can have the single metadata concept like other tools for the reusability of the objects in multiple reports.

For how long have I used the solution?

I have around three years of experience in using Tableau.

What do I think about the scalability of the solution?

Its scalability is fine. However, in my experience, I haven't seen large-scale projects in Tableau. For such projects, tools like Cognos and MicroStrategy were used. It may be because I didn't get a chance to work on very large projects. I have seen it being used only for small-scale to medium-scale projects, not for large-scale projects.

How are customer service and technical support?

Their technical support is very good.

How was the initial setup?

The initial setup is straightforward. We can configure the server and do all the setup in half a day.

What's my experience with pricing, setup cost, and licensing?

It is reasonable and cheap as compared to other major tools. It has a good price, and people go for it because of its pricing.

What other advice do I have?

For small-scale to medium-scale projects, I would recommend Tableau or Power BI. For large-scale projects, I would recommend MicroStrategy.

I would rate Tableau a seven out of ten. Most of the things are good in this solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
SureshSrinivasan
Assistant Vice President at a tech services company with 10,001+ employees
Consultant
Top 5
Good visualization, but the price should be reduced and the extraction of data should be faster
Pros and Cons
  • "Tableau is very good in the front-end visualization compared to Power BI."
  • "When it comes to large datasets, the data should be extracted faster."

What is most valuable?

Tableau is very good in the front-end visualization compared to Power BI.

The look and feel of Tableau are the best when compared with Power BI.

Power BI meets with my expectations but the wow factor is in Tableau.

What needs improvement?

An issue that is common to both Tableau and Power BI is with large data sets. When it comes to large datasets, the data should be extracted faster.

Tableau should offer the end-user a desktop version that is free where they can go in and practice. There are other solutions that offer it for free such as Huawei, and the desktop version of Power BI is also free.

People tend to know if they want to learn visualization. They don't have a proper tool in place, they don't know how to or where to go to learn. If you give them the tool to learn and let them explore when they want to go into production, people are able to purchase the license. A 14-day trial version would not be enough time.

What's my experience with pricing, setup cost, and licensing?

If they want to be competitive in the market, the price must be improved.

They should allow more than a 14-day trial version. It should be a longer duration otherwise no one will want to learn it.

Tableau is $35, whereas Power BI is only $9.90. Tableau is not competitive and should reduce its price.

What other advice do I have?

SQL is the most important. Writing SQL queries is very important and that's the first foundation I would recommend for any juniors to start.

If they're not very strong in SQL then they will not be able to write the functions for both Power BI and Tableau. SQL is the foundation for anything.

I would rate Tableau a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Technical Architect - Sr. Manager at a consultancy with 1,001-5,000 employees
Real User
Top 20
Robust visualization, a functional UI, and it integrates well
Pros and Cons
  • "The most valuable feature is the richness of its visualization and from a self-service standpoint, the ease of use."
  • "The data processing in Tableau is pathetic compared to Qlik."

What is our primary use case?

There are many and various use cases. Some use it internally for inter-department analytics, sales analytics, campaign management, and sentiment analysis.

What is most valuable?

The most valuable feature is the richness of its visualization and from a self-service standpoint, the ease of use.

The interface is fine. The functionality in the UI front is good as well.

It integrates easily.

From a UI visualization standpoint, I think it's pretty robust.

What needs improvement?

The data processing in Tableau is pathetic compared to Qlik.

In Qlik, I can replace my ELD layer for an application. This can't be done in Tableau.

The initial processing of data in Tableau takes a lot of effort.

If there could be a feature that a particular visual can be exported or just the data behind the particular visual can be exported in one single click, just one button on a visual and it exports the relevant data out to Excel or a CSV output, that would be good.

For how long have I used the solution?

I have been using Tableau since 2014, maybe even before that.

What do I think about the stability of the solution?

It's pretty stable.

What do I think about the scalability of the solution?

It's decently scalable. I have been able to scale it pretty easily.

How are customer service and technical support?

Technical support is good. On a scale of five, I would say four.

How was the initial setup?

The initial setup is neither straightforward nor complex.

What's my experience with pricing, setup cost, and licensing?

Pricing is not bad. It's competitive.

What other advice do I have?

I'm a BI Architect.

My recommendation for this solution would depend on the use cases.

I would rate Tableau and eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sai-Krishna
Manager, BI & Analytics at Perceptive Analytics
Real User
Top 5Leaderboard
Capable of handling a large amount of data, easy to use, and easy to deploy

What is our primary use case?

It is usually used to visualize how the data looks. It is used for drawing charts and different types of visualizations. You can visualize sales, profits, and metrics by geography, product categories, and so on. I'm using the 2020 version. The latest version came out in 2021. I've not downloaded that one yet. I'm using the last year's version.

What is most valuable?

It is easy to use, and it can handle a large amount of data.

What needs improvement?

An advanced type of visualization is a bit tricky to create. It has something called a Calculated field, and that sometimes gets a bit difficult to use when you want to create an advanced type of visualization.

For how long have I used the solution?

I've been using this solution for five to six…

What is our primary use case?

It is usually used to visualize how the data looks. It is used for drawing charts and different types of visualizations. You can visualize sales, profits, and metrics by geography, product categories, and so on.

I'm using the 2020 version. The latest version came out in 2021. I've not downloaded that one yet. I'm using the last year's version.

What is most valuable?

It is easy to use, and it can handle a large amount of data.

What needs improvement?

An advanced type of visualization is a bit tricky to create. It has something called a Calculated field, and that sometimes gets a bit difficult to use when you want to create an advanced type of visualization.

For how long have I used the solution?

I've been using this solution for five to six years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have around 10 users.

How are customer service and technical support?

I have not contacted their technical support.

How was the initial setup?

It is just a matter of downloading the file from the internet and installing it. That's it.

What about the implementation team?

It is pretty simple to use. We don't require anyone for its deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

I believe it has a lifelong license, and once you purchase it, you don't have to renew it, but I'm not sure.

What other advice do I have?

I would recommend this solution to others. I would rate Tableau an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Manager Analytic & Insights at a hospitality company with 10,001+ employees
Real User
Top 5
A powerful, secure, and flexible end-to-end analytics platform
Pros and Cons
  • "Tableau is easy to use and it has great predictive features."
  • "It would be nice if we could export more raw data. Currently, there is a limit as to how much data you can export."

What is our primary use case?

We use this solution to process and create reports for management. 

Within our organization, 10 people in marketing use this solution.

How has it helped my organization?

With Tableau, we can create our own reports which in turn, saves us tons of time as we don't have to wait for IT to do it.

What is most valuable?

Tableau is easy to use and it has great predictive features. 

What needs improvement?

It would be nice if we could export more raw data. Currently, there is a limit as to how much data you can export.

For how long have I used the solution?

I have been using Tableau for roughly three years.

What do I think about the stability of the solution?

Tableau is very stable.

How are customer service and technical support?

The technical support is pretty good.

How was the initial setup?

The initial setup is quite straightforward. It's not too complex.

What about the implementation team?

We deployed this solution on our own.

What's my experience with pricing, setup cost, and licensing?

The price of this solution could definitely be lower. It's quite expensive. We're on a monthly subscription — I am not sure exactly how much we pay.

What other advice do I have?

Tableau allows us to go deep inside the data — other solutions, like Excel, don't allow you to do that.

As a BI tool, I would give Tableau a rating of eight out of ten — it's one of the easiest BI tools available; however, it's not that easy to manage orders. It's really user-friendly for individual users, but it may not be suitable for large organizations.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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