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Programma / Project Manager at a transportation company with 1,001-5,000 employees
Real User
Top 20
Open-source, scalable, and easy to install
Pros and Cons
  • "The solution is stable."
  • "The learning curve is quite high for non-technical users. Therefore, it's not a suitable solution for a general office environment."

What is our primary use case?

We primarily use the solution for data storage. 

What is most valuable?

The data storage capabilities are great.

We love the fact that this solution is open-source. It's free to use.

The product can scale.

The solution is stable. 

The solution is easy to install.

What needs improvement?

I can't really speak to any missing features.

There are some costs on offer that could be lower.

The learning curve is quite high for non-technical users. Therefore, it's not a suitable solution for a general office environment.

For how long have I used the solution?

I've been using the solution for five years. It's been a while, although I don't use it too much.

What do I think about the stability of the solution?

The stability is very good. We have found that there aren't any bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The solution is quite scalable. If you need to expand it, you can do so as a company. 

It's the base of our data platform. 70,000 people are using it. The IT team alone is 5,000 to 6,000 people. 

How are customer service and technical support?

I've never dealt with technical support directly. I can't speak to how helpful or responsive they are, as I have never called them for assistance.

Which solution did I use previously and why did I switch?

We have two major operating systems: Microsoft and Linux. 

How was the initial setup?

The solution is quite straightforward and easy to install. It's not too complex or difficult. However, I cannot speak to how long it takes to deploy.

What's my experience with pricing, setup cost, and licensing?

The solution is open-source. I'm not sure if we pay for any licensing or services and if we do, I am not sure of the exact costs. It's not a part of my responsibilities.  

What other advice do I have?

We use both cloud and on-premises deployment methods. 

I'm not sure which specific versions we are using and if they are the latest or not. 

I'd rate the solution at a nine out of ten. We've been quite satisfied with the product so far. It's been great.

I'd recommend the solution to other users and companies. I wouldn't recommend it if you were deploying it as an office environment, however, for the data platform, it's perfect.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Lead Desktop Support Technician at a educational organization with 10,001+ employees
Real User
Stable and doesn't use a lot of resources
Pros and Cons
  • "Ubuntu doesn't use a lot of resources. So I think that's pretty cool. It's totally like Microsoft."
  • "Ubuntu might work for a bigger company, but I don't think so. Again, you would have to get the right people to do it. You need somebody technical. If you have a bunch of people who aren't technical, then it is just going to be a headache trying to get a feel for it or teach them."

What is our primary use case?

I'm not doing coding with Ubuntu or the whole shorthand thing. I use the browser and stuff like that. I use it the way it's intended. If I download an ISO or particular distro, I use it, and if I don't like it, I find another one.

What is most valuable?

Ubuntu doesn't use a lot of resources. So I think that's pretty cool. It's totally like Microsoft.

For how long have I used the solution?

I started using Ubuntu this year, so not very long.

What do I think about the stability of the solution?

Ubuntu Linux is stable. It's now on the 16th edition I think, which just recently came out. I have a paid education license. 

What do I think about the scalability of the solution?

Ubuntu might work for a bigger company, but I don't think so. Again, you would have to get the right people to do it. You need somebody technical. If you have a bunch of people who aren't technical, then it is just going to be a headache trying to get a feel for it or teach them. Microsoft is easier. You can do this, do that, implement, push it out, or whatever. 

How are customer service and support?

I never had to reach out to tech support for anything. Usually, I can find what I need by Googling it and getting an answer from the online community.

Which solution did I use previously and why did I switch?

I've used a few different Linux distributions, but I didn't like the look and feel. So I don't like the other version. I forget what the other version is. There are two other versions. X Force is the blank version. I don't like that version. And I don't really like Gnome, either. 

How was the initial setup?

The initial setup is straightforward. You mount the ISO, download the ICE route, and run it on whatever you want to run it. If you want to try it out, you try it out. If you want to install it, you install it. Blow away your geo part chips, and that's it.

What other advice do I have?

I rate Ubuntu Linux nine out of 10. I can't really say much about using it for server purposes, and I don't know anybody who would deploy Ubuntu in a user environment. Most people are not technical, so that's not something they want to deal with. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,599 professionals have used our research since 2012.
Technical Content Writer at a computer software company with 51-200 employees
Real User
Top 5Leaderboard
Safe and fast but needs a better user interface
Pros and Cons
  • "It's offered as open-source, and therefore does not cost anything to use."
  • "Linux does not provide a user-friendly interface."

What is our primary use case?

We primarily use the solution for running some applications and for various apps or software. It provides integration with operating systems.

What is most valuable?

The solution is stable.

The scalability is good.

In terms of deployment, it's a pretty quick process. 

Ubuntu's safe and fast. People have migrated from Windows to Linux due to this.

It's offered as open-source, and therefore does not cost anything to use. 

There is a strong community around it that can help with troubleshooting.

What needs improvement?

I don't have many technical insights about the product. I can't speak to what features are missing. 

For user interfaces, there are other operating systems such as Windows and Mac that are more user-friendly. Linux does not provide a user-friendly interface.

For how long have I used the solution?

We've been using the solution for quite a while. It's been five years or so. 

What do I think about the stability of the solution?

The stability is good overall. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance is good.

What do I think about the scalability of the solution?

The solution does not need to be scaled. 

We have 30 to 35 users on the solution currently.

We might increase usage in the future. However, it's hard to say, as we have many Mac users as well. They would not migrate to Linux Ubuntu.

How are customer service and support?

We've never contacted technical support. It's open-source. There is a growing community around it. The tech support is only available through that community.

How was the initial setup?

The initial setup is pretty straightforward. It's not too difficult or complex. 

The deployment takes about 30 or 40 minutes. It's fairly quick. 

What about the implementation team?

I can handle the implementation myself. I don't need the help of integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

The solution is open-source. It's free to use. We don't have to pay for it.

What other advice do I have?

We're using the latest version of the solution.

I'd rate the solution at a seven out of ten.

This solution is ideal for people who want to build safer applications or if their goal is to quickly do their development. Those types of users should definitely try this system.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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DEEPEN DHULLA
Director & CTO at TechnoInfotech
Real User
Top 5
Great auto upgrade operating system with very good hardware performance
Pros and Cons
  • "The auto upgrade operating system feature."
  • "Lack of integration with other operating systems."

What is our primary use case?

The solution provides digital use for end users. I'm the director of the company and we are customers of Ubuntu. 

What is most valuable?

Ubuntu has better security and better production in comparison to Microsoft Windows and the hardware performance is better than Microsoft. The best feature of the solution is the auto upgrade operating system we get as a support from Ubuntu. The solution is good on the support level in several aspects; the web server, database management, security management, and viral management. Ubuntu is great on all of these.

What needs improvement?

The product currently lacks interoperability with other operating systems like Windows. This means that it's not possible to integrate with some of the popular Windows applications  such as accounting, tax, financial accounting and bracket improvement. I'd also like to see a lighter version of this solution. 

For how long have I used the solution?

I've been using this solution for 15 years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. We are a 15-person team using the product but we have deployed for organizations which have 100+ users. We use a three or four person engineering team for deployment. We plan to increase usage of this product. 

How are customer service and technical support?

We have hardly needed to contact technical support. The solution has good documentation and a community forum for support.

Which solution did I use previously and why did I switch?

I've been using Red Hat and CentOS but I'm not comfortable with the operating system. With Ubuntu it was a lot quicker to get better security features or updated versions. 

How was the initial setup?

Initial setup is very straightforward. It takes maybe 10-15 minutes. I carried out the deployment myself. 

What's my experience with pricing, setup cost, and licensing?

We haven't gone for a support subscription. Ubuntu is very reasonably priced for anyone looking to use it. 

What other advice do I have?

I would recommend Ubuntu in preference to Red Hat which has shifted to a very advanced engineering team. Ubuntu is for anyone who wants to start out. It's best to use it on the desktop and server. It's one of the reasons providers like Google and Amazon are giving reviews based on Ubuntu.

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Florent ADODO
IT Assistant at Hotel 2 Fevrier
Real User
Top 5Leaderboard
Highly reliable, scalable, and easy to install
Pros and Cons
  • "The solution is stable and performing very well."
  • "There should be more integration with other operating systems applications."

What is our primary use case?

We used this solution to do an integration between one of our PMS, property management systems. We integrated Opera and a cloud-based system. We use it as an interface between the Opera system, which is on a Windows server, and cloud bases system.

What needs improvement?

There should be more integration with other operating systems applications. It would be beneficial if there was a way to install Mac OS software on Linux. They could create a software patch to be able to have most of the unique Mac OS applications run on it, not Windows applications. They need to create something more user-friendly. 

Additionally, there is a lack of functionality compared to other operating systems.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The solution is stable and performing very well. When we an issue once and there was no need to restart it completely, you just needed to log in, see the log file, and fix the issue, it is very simple. It is more scalable than Windows systems. With Windows systems, most of the time you need to restart the whole computer, or the whole server, to fix the issue. With this solution, you do not.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and technical support?

The technical support has been very responsive. Additionally, they have forums and chats as alternatives.

Which solution did I use previously and why did I switch?

I used Windows and Mac OS.

How was the initial setup?

The installation was very fast.

What about the implementation team?

I did the implementation of the solution myself.

What's my experience with pricing, setup cost, and licensing?

There is not a license needed for the solution. You only have to pay for technical support.

What other advice do I have?

I plan to keep using this solution in the future as long as it is still compatible with my PMS interface. 

I would not recommend this solution to others because there is not enough support available. Most of my colleagues in my company are using software that does not support this solution. The majority of professional software packages are not supported on Linux. They need to find a solution to this problem. 

I rate Ubuntu Linux a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Valon Balidemaj
Information Technology System Administrator at a outsourcing company with 201-500 employees
Real User
Top 20
Easy to manage and has easier installation than Windows
Pros and Cons
  • "I feel the graphical interface to be very user friendly, as is first time installation."
  • "Debian have a more stable operating system than Ubuntu Linux."

What is our primary use case?

We use the solution as a desktop appliance.

What is most valuable?

I like that the solution is stable and easy to manage.

What needs improvement?

As I use Debian with KDE and love it more than Ubuntu, I choose to rate Ubuntu Linux as a nine out of ten, whereas I rank Debian as a ten. This is because I feel Debian have a more stable operating system than Ubuntu Linux. This is my sole reason for this rating. 

For how long have I used the solution?

I have been using Ubuntu Linux for five years. 

What do I think about the stability of the solution?

The solution is stable, although I feel Debian, which I use with KDE, to have a more stable operating system than Ubuntu Linux. 

What do I think about the scalability of the solution?

While the scalability can vary, I do feel the solution to be scalable. 

How are customer service and support?

Canonical does not provide us with technical support for the solution. 

Which solution did I use previously and why did I switch?

I make use of Debian with KDE and feel Debian's operating system to offer more stability than Ubuntu Linux. 

How was the initial setup?

First time installation is very user friendly. It is very easy, even more so than Windows. 

What other advice do I have?

We make use of the solution for our in-house use.

I feel the graphical interface to be very user friendly, as is first time installation. 

I also work in the private sector and have my own company for implementing surveys for reviews and clients. My first suggestion would be to go with open source. We use Proxima and also use uni version in the domain control of it. We use Ubuntu Linux on the client side. So, I strongly recommend using open source and not spending too much money on the licensing with Microsoft.

As all of the applications are usually now on the database, what else does one need? A single operating system consisting of scalability and speed means the person will not have to deal with all the dump stuff that happens behind. Of primary importance is to have a good internet connection and Chrome. For these small jobs, I see no need for use of Windows or Mac. Apple or Microsoft should be used for designing other things. I am referring to Ubuntu and Linux use. 

I rate Ubuntu Linux as a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Noor Parkar
Sr. System and Storage Administrator at a government with 51-200 employees
Real User
Top 5Leaderboard
Reliable with a quick setup, but could be more secure
Pros and Cons
  • "The solution has proven to be scalable. It can scale quite well."
  • "It could always be a bit more secure."

What is our primary use case?

We primarily use the solution for web applications.

What is most valuable?

The solution is very flexible.

We've found the solution to be stable and the performance is reliable.

The solution has proven to be scalable. It can scale quite well.

The initial setup is pretty straightforward.

What needs improvement?

I have less experience with this solution than others, however, I can't recall specific improvements or features I would like to see.

It could always be a bit more secure. If they could continue to work on making it more and more secure in upcoming releases, that would be ideal.

For how long have I used the solution?

I've been using the solution for about two years or so at this point. It's been a while.

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. Its performance is good. It's reliable. 

What do I think about the scalability of the solution?

The scalability potential of the solution is good. If a company would like to expand the solution, it can do so with relative ease. It's not hard. 

We have about 50 people in total who are currently using the solution.

Whether we continue to use the solution or increase usage will depend largely on end-user requirements. It's not really up to us for the most part.

How was the initial setup?

The solution has been very easy to install. It's not overly complicated or difficult. it's pretty easy in general.

Normally, the deployment is pretty fast.

We have a technical team of two administrators that can handle any maintenance requirements.

What about the implementation team?

I can handle the implementation myself. I do not need to call on consultants or integrators. It can be managed in-house.

What's my experience with pricing, setup cost, and licensing?

We are not buying any licenses at the moment.

What other advice do I have?

We are simply customers and end-users. We don't have a business relationship with Unbuntu Linux.

We are using the latest version of the solution. I cannot recall the version number off-hand.

I would rate the solution at a seven out of ten overall.

I would recommend the solution to other organizations and other users. We've had a good experience overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mohamed Anees
Lead DevOps Engineer at Etisalat
Real User
Top 5
Very stable and easy to manage
Pros and Cons
  • "One of the most valuable features of Ubuntu Linux is how easy it is to manage. We have some monitoring solutions, so those applications are running on top of Ubuntu. So far, the applications are running in a way that's very stable, compared to other Linux versions and flavors. In terms of redundancy and the command line, it's very easy to manage."
  • "Ubuntu could be improved with more container integration and orchestration of those containers. We are looking to have more cloud-based solutions, like Docker, and container-based solutions, or Kubernetes-based solutions integrated with Ubuntu. Instead of going for VMs, we would like to have more container-based solutions on top of Ubuntu."

What is our primary use case?

We primarily use Ubuntu to run and manage our monitoring solutions and applications. 

This solution is deployed on-premises. 

What is most valuable?

One of the most valuable features of Ubuntu Linux is how easy it is to manage. We have some monitoring solutions, so those applications are running on top of Ubuntu. So far, the applications are running in a way that's very stable, compared to other Linux versions and flavors. In terms of redundancy and the command line, it's very easy to manage. 

What needs improvement?

Ubuntu could be improved with more container integration and orchestration of those containers. We are looking to have more cloud-based solutions, like Docker, and container-based solutions, or Kubernetes-based solutions integrated with Ubuntu. Instead of going for VMs, we would like to have more container-based solutions on top of Ubuntu. 

For how long have I used the solution?

We have been using Ubuntu for maybe four to five years. 

What do I think about the stability of the solution?

Ubuntu Linux is very stable, compared to other Linux versions. We are satisfied with the performance. 

We have five support engineers to maintain this solution. 

What do I think about the scalability of the solution?

This solution is scalable. 

There are less than 20 end users of Ubuntu Linux in our organization. We don't have plans for expansion right now because we already have our requirements met, in terms of capacity. 

How are customer service and support?

We haven't contacted technical support recently, but I think we did in the beginning. It was good. 

Which solution did I use previously and why did I switch?

We switched to using Ubuntu Linux because it comes with a lot of new features. They are coming out with new releases and a lot of integrations. We have seen most of the applications work very well on top of Ubuntu, so we thought it was a good solution to go ahead with. 

How was the initial setup?

The installation was very easy, not complex at all. We could manage it alone and we didn't have any issues. It took less than 30 minutes. 

What about the implementation team?

We implemented this solution through an in-house team. 

What other advice do I have?

I rate Ubuntu Linux a nine out of ten, and I would recommend it to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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