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Mohamed Anees
Lead DevOps Engineer at Etisalat
Real User
Top 5
Very stable and easy to manage
Pros and Cons
  • "One of the most valuable features of Ubuntu Linux is how easy it is to manage. We have some monitoring solutions, so those applications are running on top of Ubuntu. So far, the applications are running in a way that's very stable, compared to other Linux versions and flavors. In terms of redundancy and the command line, it's very easy to manage."
  • "Ubuntu could be improved with more container integration and orchestration of those containers. We are looking to have more cloud-based solutions, like Docker, and container-based solutions, or Kubernetes-based solutions integrated with Ubuntu. Instead of going for VMs, we would like to have more container-based solutions on top of Ubuntu."

What is our primary use case?

We primarily use Ubuntu to run and manage our monitoring solutions and applications. 

This solution is deployed on-premises. 

What is most valuable?

One of the most valuable features of Ubuntu Linux is how easy it is to manage. We have some monitoring solutions, so those applications are running on top of Ubuntu. So far, the applications are running in a way that's very stable, compared to other Linux versions and flavors. In terms of redundancy and the command line, it's very easy to manage. 

What needs improvement?

Ubuntu could be improved with more container integration and orchestration of those containers. We are looking to have more cloud-based solutions, like Docker, and container-based solutions, or Kubernetes-based solutions integrated with Ubuntu. Instead of going for VMs, we would like to have more container-based solutions on top of Ubuntu. 

For how long have I used the solution?

We have been using Ubuntu for maybe four to five years. 

What do I think about the stability of the solution?

Ubuntu Linux is very stable, compared to other Linux versions. We are satisfied with the performance. 

We have five support engineers to maintain this solution. 

What do I think about the scalability of the solution?

This solution is scalable. 

There are less than 20 end users of Ubuntu Linux in our organization. We don't have plans for expansion right now because we already have our requirements met, in terms of capacity. 

How are customer service and support?

We haven't contacted technical support recently, but I think we did in the beginning. It was good. 

Which solution did I use previously and why did I switch?

We switched to using Ubuntu Linux because it comes with a lot of new features. They are coming out with new releases and a lot of integrations. We have seen most of the applications work very well on top of Ubuntu, so we thought it was a good solution to go ahead with. 

How was the initial setup?

The installation was very easy, not complex at all. We could manage it alone and we didn't have any issues. It took less than 30 minutes. 

What about the implementation team?

We implemented this solution through an in-house team. 

What other advice do I have?

I rate Ubuntu Linux a nine out of ten, and I would recommend it to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Lead Linux Administrator at a financial services firm with 10,001+ employees
Real User
Top 10
This is complete; it's stable, fast and free
Pros and Cons
  • "The solution is stable, fast and free."
  • "Limited application support compared with Windows and MacOS."

What is our primary use case?

I support a group that works with artificial intelligence. I install the machines for them and they do the customization. Some use Python, some use Java, some use other languages. They install their own IDs, their own products, their own systems and I deal with the operating system and support it. I'm a lead Linux administrator.

What is most valuable?

This is an excellent solution, it's stable, fast and free. From an admin perspective, we don't have issues. The solution is complete. 

What needs improvement?

For the beginner who might not be very comfortable with the tool, it can be frustrating. Like with any new solution, it's complex in the beginning. The solution has limited application support compared with Windows and MacOS. It's not an issue with the system itself, it's the choice of the company that makes the software. It's a marketing decision made by the manufacturer. Most games I run are designed to be run for Microsoft Windows. It doesn't run many softwares that we have online. You don't have many games on Linux, but Linux is not the problem, it's a choice the developer has made. 

For how long have I used the solution?

I've been using this solution for 16 years. 

What do I think about the stability of the solution?

The solution is stable, no bugs or glitches. 

What do I think about the scalability of the solution?

The scalability is pretty good. I have around 50 users for the team that I help and have no complaints.

How are customer service and technical support?

Ubuntu has a lot of resources, either online or books, and there's a huge community that helps users to get through most of the problems they're going to come across. It's hard to find anything negative about this product.

How was the initial setup?

The initial setup is quite straightforward. You download the software, copy to a USB flash drive, install, finish and that's it.

What other advice do I have?

If it's something that people are thinking about using, it's pretty straightforward. You don't have to worry about anything. If you're transitioning from something, run a lab, have a proof of concept.

 I would rate this solution a 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
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Owner and business consultant at networks srl
Real User
Top 5
Fast, free, and supports containers and all kinds of libraries
Pros and Cons
  • "It is fast and easy to install. It also supports containers and all kinds of libraries. I can do almost everything with it."
  • "It can be improved in terms of user-friendliness for inexperienced users. It also has a lot of scope for improvement in terms of deployment. It is kind of hard for inexperienced users, and the learning curve is very steep. There is not really good documentation for new professionals. Even we are using network servers to install it."

What is our primary use case?

I am using it for quite a lot of things. I teach at a university where we use it for radiation protection computations. On the networking side, I use it for both workstations and firewalls. I always use its latest version.

What is most valuable?

It is fast and easy to install. It also supports containers and all kinds of libraries. I can do almost everything with it. 

What needs improvement?

It can be improved in terms of user-friendliness for inexperienced users. It also has a lot of scope for improvement in terms of deployment. It is kind of hard for inexperienced users, and the learning curve is very steep. There is not really good documentation for new professionals. Even we are using network servers to install it.

For how long have I used the solution?

I have been using this solution for 12 years. 

What do I think about the stability of the solution?

If it is administered properly, it is stable. If there are administration issues, they are kind of hard to resolve for inexperienced users.

What do I think about the scalability of the solution?

It is scalable in terms of server cluster infrastructure, but the main issue with scalability is the hardware.

We have five to ten users in the enterprise. We also use it for every student. In terms of our plans to increase its usage, I don't know what the future brings because I see that Microsoft has also started to use Linux infrastructure.

How are customer service and technical support?

I am not using the Enterprise support for Ubuntu. I am kind of used to it, and I know how to compile kernels and modules. It is no issue at all.

How was the initial setup?

I started with BSD. It takes 10 to 15 minutes to install Ubuntu Linux.

What about the implementation team?

I installed it myself.

What's my experience with pricing, setup cost, and licensing?

I don't need to pay for the license.

What other advice do I have?

I would recommend this solution based on the application. For a firewall, I would go for a dedicated device. For a desktop, it is okay to use.

I would rate Ubuntu Linux a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Bernard Bassil
System Manager at a educational organization with 1,001-5,000 employees
Real User
Top 10
The updates are very helpful and the way they update their OS is very helpful
Pros and Cons
  • "The most valuable features are stability and updates. We are not using the interface, the interface of the OS, we are using it as the server. We actually sync it through SSH and we deploy our application, so we don't have access to do it. The updates are very helpful and the way they update their OS is very helpful."
  • "The ZFS needs improvement. They do an implementation of the ZFS storage that needs improvement."

What is our primary use case?

Our primary use case is to have as an operating system, to install some applications.

What is most valuable?

The most valuable features are stability and updates. We are not using the interface, the interface of the OS, we are using it as the server. We actually sync it through SSH and we deploy our application, so we don't have access to do it. The updates are very helpful and the way they update their OS is very helpful.

I think the operating system is very stable and this is a major advantage.

What needs improvement?

We don't have any kind of support. We have our own skills here at the university and it's enough.

The ZFS needs improvement. They do an implementation of the ZFS storage that needs improvement. 

For how long have I used the solution?

I have a few years of experience with Ubuntu Linux.

What do I think about the scalability of the solution?

It depends more on the hardware layer, not on the operating system. If it can grow on the hardware, CPU memories, then we can put more stress on it. But usually, when we configure it, we configure it on the VM machine and then I start the OS and the application. When we want to expand, we create a new VM, and we start a new Ubuntu OS and we deploy another application. This is how we expand.

We have around 500 to 600 users. We are a university and we have a lot of staff here. 

How are customer service and technical support?

We don't use any external support. 

The documentation is very useful with any kind of issues and we easily find a solution on the net variety suite. That is why also we choose Ubuntu. Because any kind of problem or any kind of implementation issue, we have a solution, we are able to find a solution on the net.

How was the initial setup?

We usually acquire a solution application and then we deploy it. It is a matter of one hour or two.

What other advice do I have?

I would recommend Ubuntu Linux. 

I would rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager at a comms service provider with 201-500 employees
Real User
Top 10
Flexible, stable, and easy to install
Pros and Cons
  • "I like the flexibility."
  • "The config file can be changed in many ways, but with other solutions, there is only one way to configure the system."

What is our primary use case?

There are no specific uses beyond it being an operating system.

What is most valuable?

I like the flexibility.

I work on the command line.

What needs improvement?

If you update certain models, it's not as easy at times.

My main issue with Ubuntu Linux is that there are too many ways to administrate Linux.

The config file can be changed in many ways, but with other solutions, there is only one way to configure the system.

In Linux, there are too many ways to configure it. My colleague configures in one way and I configure in another way, which makes it confusing.

They should unify the way to configure the Linux systems. 

You can change the ATC conflict file. You can change some distributions in another way. 

You have to look on many sites if you like to know why and why the configuration is set for in that way.

For how long have I used the solution?

I have been using Ubuntu Linux for two years.

We have used version 16 for a long time, version 18, and version 20 for quite some time.

What do I think about the stability of the solution?

I have no issues with the stability of this solution.

What do I think about the scalability of the solution?

Ubuntu Linux is scalable.

We have approximately 100 users in our organization.

Ubuntu Linux is the popular choice in our company. It is approved to continue usage.

How are customer service and technical support?

I have never used technical support.

I only use research on the internet.

Which solution did I use previously and why did I switch?

I am also using IX, HP Unix, Ubuntu, and some Linux.

How was the initial setup?

It is very easy to install.

What about the implementation team?

I completed the installation myself. I did not use an integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

I am a project manager. I am not a system administrator, I don't know about the cost.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Ubuntu Linux an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Project Manager at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Good performance, easy to install, and works well in a software development environment
Pros and Cons
  • "Ubuntu Linux has the advantage of performance. It runs very quickly."
  • "More drivers for hardware such as different network adapters should be developed."

What is our primary use case?

We are a solution provider and we recommend this product to our customers. We also use it internally.

Ubuntu provides us with a computer server, allowing us to combine our software code and different projects to produce graphics.

This operating system is suitable for cloud computing.

What is most valuable?

Ubuntu Linux has the advantage of performance. It runs very quickly.

This is a product that is being developed very quickly and it changes approximately every six months.

What needs improvement?

This product is not suitable for data transportation, data backups, or other data applications.

More drivers for hardware such as different network adapters should be developed.

For how long have I used the solution?

I have been using Ubuntu Linux for approximately five years.

What do I think about the scalability of the solution?

This product is used by our engineering team, which has approximately 20 engineers. We plan to continue using it in the future.

How are customer service and technical support?

I don't know of any free technical support that is available. We get support from the knowledge base or from the website, in the section titled Download Support Center.

Which solution did I use previously and why did I switch?

I have also used Oracle Linux. It is very stable and good at tasks that include data transportation, data backup, data products, and other data-related functions.

These two products are different in their design. The choice of these products depends on the needs because they are designed for different goals.

How was the initial setup?

The installation of Ubuntu is easy. It takes approximately 20 minutes to deploy.

What's my experience with pricing, setup cost, and licensing?

Ubuntu is an open-source Linux operating system that can be used free of charge.

Buyers can pay for services and support, but they do not have to pay for a license.

What other advice do I have?

This is a product that I recommend to customers who are software developers and make use of compilers. It is very useful for this use case.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
HimanshuTejwani
System Administrator and DevOps Engineer at a tech services company with 10,001+ employees
Real User
Top 5Leaderboard
Open source, easy to set up, and easy to manage
Pros and Cons
  • "The feature that I have found the most valuable is that it is open source. It is also very easy to manage. We can manage it ourselves."
  • "It is an open-source tool, and it doesn't have any support. If there is an issue with the implementation of a feature, such as clustering, I am not sure how to resolve it and get support for it. The stability of the vendor packages also impacts the stability of this solution. When vendor packages are unstable, or any packages are broken, they also impact Ubuntu Linux. It is very hard to resolve an issue related to unstable vendor packages."

What is our primary use case?

We run our personal applications or non-mission-critical applications on Ubuntu Linux to cut the cost. 

What is most valuable?

The feature that I have found the most valuable is that it is open source. It is also very easy to manage. We can manage it ourselves.

What needs improvement?

It is an open-source tool, and it doesn't have any support. If there is an issue with the implementation of a feature, such as clustering, I am not sure how to resolve it and get support for it.

The stability of the vendor packages also impacts the stability of this solution. When vendor packages are unstable, or any packages are broken, they also impact Ubuntu Linux. It is very hard to resolve an issue related to unstable vendor packages.

For how long have I used the solution?

I have been using Ubuntu Linux for three years.

What do I think about the stability of the solution?

It is stable. I didn't face any issues.

What do I think about the scalability of the solution?

It is scalable. We have big servers on it. 

We have four to five people directly working on Ubuntu Linux. They are a part of the System Admin team.

Which solution did I use previously and why did I switch?

I have used Kali Linux as well. If you want to go for an open-source solution, Ubuntu Linux is better. It is a bit better to use.

How was the initial setup?

The initial setup was pretty straightforward. It took about 20 minutes. 

What about the implementation team?

I implemented it myself. The deployment duration depends on the scenario. For small deployments, only one person is required.

What other advice do I have?

We have on-cloud and on-premises deployments. I am working on the core features, and I haven't faced any critical issues with it. We use it for our non-critical applications. We don't use it for any critical applications, such as financial applications, because we do not get any official support for it. For critical applications, Red Hat is a better option.

I would rate Ubuntu Linux a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Researcher (telecommunication networks, smart cities and IoT) at a university with 1,001-5,000 employees
Real User
Top 10
Open source, stable, easy to use, and it has good community support
Pros and Cons
  • "The most valuable features are that it's free and that it is simple to use."
  • "It could be easier for beginners and the user interface could be more user-friendly."

What is our primary use case?

We are at a University and use this solution for teaching and research.

What is most valuable?

The most valuable features are that it's free and that it is simple to use.

What needs improvement?

It could be easier for beginners and the user interface could be more user-friendly.

For how long have I used the solution?

I have been using Ubuntu Linux since it's existence, which has been approximately 20 years.

What do I think about the stability of the solution?

This solution is stable. We use it on our laptops and we deploy it in our virtual machines. We are pleased with it.

We plan to keep using this product.

What do I think about the scalability of the solution?

This is a scalable operating system.

We have approximately 2,000 students and teachers using it.

How are customer service and technical support?

The technical support is quite good. It's a large community with many tutorials and books available.

Which solution did I use previously and why did I switch?

Previously, we had used many other operating systems such as CentOS, SUSE Linux, and a few other operating systems based on Linux.

How was the initial setup?

The initial setup is straightforward.

It only took a few minutes to install.

What about the implementation team?

We did not use an integrator or vendor team. We have a team of 10 technicians who can help if someone doesn't know how to install it. Most users can install it themselves.

What's my experience with pricing, setup cost, and licensing?

It's an open-source solution that can be used free of charge.

What other advice do I have?

Ubuntu and Linux, in general, are very common operating systems. Many people have knowledge of it. There is a large community of people who can tell you what is needed and tell you about the bugs it may have. They can contribute because it is open source.

It is a good product and one that I recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.