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Untangle NG Firewall Competitors and Alternatives

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Read reviews of Untangle NG Firewall competitors and alternatives

Balakrishna Medikonda
Director at eSupport Solutions
Real User
Top 20
Power IPS and other features, simple to set up and maintain

Pros and Cons

  • "The most valuable features are IPS, MAPI, NAT, and VPN."
  • "The pricing should be reduced because it is expensive."

What is our primary use case?

We are using this product internally, for intrusion prevention.

What is most valuable?

The most valuable features are IPS, MAPI, NAT, and VPN. These features are simply awesome.

This product has some unique features that are very good.

What needs improvement?

The pricing should be reduced because it is expensive.

For how long have I used the solution?

I have been using Untangle for about one year.

What do I think about the stability of the solution?

Untangle is quite a stable product.

What do I think about the scalability of the solution?

We use the software-based version, which is scalable. I am not sure about the hardware-based version so I cannot comment on it.

We have about 100 users.

How are customer service and technical support?

We have not had a problem for the past couple of years so we have not been in contact with technical support.

Which solution did I use previously and why did I switch?

We are also using FortiGate and Check Point.

How was the initial setup?

The initial setup is very simple. Any layperson can set it up within an hour.

You can configure it and forget it.

What about the implementation team?

One person part-time is more than enough for maintenance.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product.

What other advice do I have?

This is a product that I can recommend and if anybody implements it and wants support, we would be open to providing technical support for it. This is something that we would be happy to do.

In summary, this is a good product and my only real complaint is about the pricing.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
FedericoVillanueva
Founding Partner - Technology Director at VSN LATAM
Real User
Top 20
A reliable and user-friendly solution with good detection, antivirus, filtering, and VPN features

Pros and Cons

  • "Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure."
  • "The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises."

What is our primary use case?

We are an implementor. Most of the use cases are for the detection and filter facility that Untangle provides. Most of the clients use VPN connection site-to-site, and in the last year, all the access has been through VPN. With the home offices becoming a new way of working, we are implementing this kind of solutions.

What is most valuable?

Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. 

It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure.

What needs improvement?

The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises.

For how long have I used the solution?

I have been using this solution for more than two years.

What do I think about the stability of the solution?

It is very stable. I love this solution.

What do I think about the scalability of the solution?

Its scalability is great. It is simple to scale. You just create the backup, and you can increase it as you need it. We love this facility. It is not like Fortinet where you need to change the hardware, license, and features.

In terms of the number of users, the average number of users our clients have is between 100 and 150. We have some clients with less than 50 users. We also have three clients with more than 3,000 users.

How are customer service and technical support?

We contacted them for technical support only once, and the issue was resolved in less than two hours. Their support was very good.

How was the initial setup?

It is straightforward. Our target market is the small and medium companies that don't have IT departments and a firewall specialist. We provide the Untangle solution and the management of the solution for a quote. 

Most of the implementations are simple. However, we have implemented Untangle solution to replace Fortinet in a financial group in Mexico. This was the most complex configuration that we have handled. There were 65 locations with voiceover IP and some other features. We had to create balance and recovery from the cluster. 

Our last implementation took less than a week. You need just two people for its deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

It is not expensive. It is cheaper than Fortinet.

Which other solutions did I evaluate?

Our clients evaluate Fortinet and pfSense. The flexibility to grow, the user-friendliness of the interface, and the common center facility are the advantages of Untangle NG Firewall. We can do everything in one console. 

Fortinet is very expensive. pfSense is free, but it is not as strong as Untangle. We have also experienced problems with the configuration of the HTTPS filter.  

What other advice do I have?

I would recommend this solution to others. It is a user-friendly, cheap, and strong solution. I would advise others to try this solution and not make a decision based on the information given on the paper. All vendors are going to tell you the features and the problems that their solution can solve, but the best way is by testing. Ask them to provide demos and test the solution yourself.

I would rate Untangle NG Firewall a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Get our free report covering OPNsense, Netgate, Sophos, and other competitors of Untangle NG Firewall. Updated: November 2021.
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