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Veeam Agent for Linux OverviewUNIXBusinessApplication

Veeam Agent for Linux is #18 ranked solution in top Cloud Backup tools and #35 ranked solution in best Backup and Recovery Software. IT Central Station users give Veeam Agent for Linux an average rating of 10 out of 10. Veeam Agent for Linux is most commonly compared to Rubrik:Veeam Agent for Linux vs Rubrik. The top industry researching this solution are professionals from a computer software company, accounting for 28% of all views.
What is Veeam Agent for Linux?

Veeam Agent for Linux is a simple backup agent that’s designed to ensure the Availability of your Linux installations, both on‑premises and in the public cloud. Veeam Agent for Linux’s built‑in integration with Veeam Backup & Replication allows you to leverage your Veeam backup repositories and get your on‑premises backups off site.

https://www.veeam.com/linux-cloud-server-backup-agent.html

Buyer's Guide

Download the Backup and Recovery Software Buyer's Guide including reviews and more. Updated: November 2021

Veeam Agent for Linux Customers

ContinuitySA, Industrial Scientific

Veeam Agent for Linux Video

Archived Veeam Agent for Linux Reviews (more than two years old)

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BunyaminTasdemir
CTO at Pronet Security
Real User
Easy to install and manage but it needs to support physical machine backup

Pros and Cons

  • "The most valuable feature is the instant restore option."
  • "We are currently waiting for the continuous backup process."

What is most valuable?

The most valuable feature is the instant restore option.

What needs improvement?

We are currently waiting for the continuous backup process.

The continuous backup process is not applied to Veeam.

Veeam must have a good solution for physical backup. On the Linux side, it is using an NFS folder sharing for files, but there are some security difficulties when using NFS, so we have issues using Linux file restore.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution easy enough to scale.

System administrators only use Veeam with one backup administrator.

How are customer service and technical support?

We are satisfied with technical support.

How was the initial setup?

The initial setup was easy and straightforward.

The deployment model is on a private cloud.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair and comparable with other backup solutions.

What other advice do I have?

If the production site has physical computers they will not be able to use Veeam, but if they have virtual machines then it’s very good to manage, install, and the reporting is also very good.

We do not have a business relationship with Veeam, we are customers.

I am certified with Veeam.

At the moment, this solution is not good enough.

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
SA
Consultant at a tech services company with 201-500 employees
Consultant
Single file restore capability works well, but I would like to be able to install directly on Linux

Pros and Cons

  • "The user interface is good."
  • "I would like to be able to install Veeam directly to Linux instead of having to go through a Windows server."

What is our primary use case?

The primary use case of this solution is for backup and recovery.

What is most valuable?

The most valuable feature is that I can restore single files.

The user interface is good.

What needs improvement?

I would like to be able to install Veeam directly to Linux instead of having to go through a Windows server.

If I can make the VBR (Veeam Backup Replication) a proxy on Linux instead of Windows it would be an improvement in regards to security.

Also, I would like to see Veeam take a backup for shares. If they can take backups from storage then they should be able to backup up for just shares.

For how long have I used the solution?

I have been using this solution for four months.

What do I think about the stability of the solution?

This solution is stable.

I haven't been using it heavily in the four months that I have been using this solution, but so far I would say that it stable.

What do I think about the scalability of the solution?

I haven't tried to scale this solution yet, but I would say that it is easy.

How are customer service and technical support?

I have not contacted technical support yet.

I have only had one issue but I was able to solve it.

How was the initial setup?

The initial setup was straightforward, not difficult.

The documentation available is good.

What about the implementation team?

I did not implement this solution through a vendor, I implemented it myself for a medium-sized company.

What other advice do I have?

I haven't explored all of what this solution has to offer as I have only been using it for four months, but so far it's good and I would recommend it.

In the next release, I would like to see Veeam installed in Linux instead of Windows, that is the main concern for me. Some locations avoid using Veeam because of this, being installed on a Windows Server and not Linux. This would be a huge improvement.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about Veeam Software, Cohesity, Rubrik and others in Backup and Recovery Software. Updated: November 2021.
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AA
Senior Solutions Architect at a tech services company with 51-200 employees
Real User
Offers good monitoring, analytics, and data management

Pros and Cons

  • "What I find most valuable about this solution, is that the user experience is very simple."
  • "In the next version, I would like to see an increase in the locations online. I have found that other products have good pickup location."

What is most valuable?

What I find most valuable about this solution, is that the user experience is very simple. The support is great. There is a feature for this type of category and for replication and there is also good monitoring and analytics. I also like intelligent testing and intelligence recovery. The solution offers good data management.

What needs improvement?

I am really satisfied with this solution and I don't see anything that needs to improve.

For how long have I used the solution?

I've been using the solution for about two years now.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

We have about 500 users and it is very simple to scale. Veeam comes with all the software to scale, so it is just the license that is an issue. Now they have better hardware to go full scalability. 

How are customer service and technical support?

The technical support is good.

What's my experience with pricing, setup cost, and licensing?

The costing is very competitive.

What other advice do I have?

Everything works well and the solution is user-friendly, so I will rate it nine out of ten. In the next version, I would like to see an increase in the locations online. I have found that other products have good pickup location. I would recommend Veeam to others.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
ME
BSS Platform Team Leader at a comms service provider with 1,001-5,000 employees
Real User
Good backup features and useful integration

Pros and Cons

  • "The technical support is good."

    What is most valuable?

    I like the backup features of this solution and the integration is very useful. 

    What needs improvement?

    In the next version, I would like to see inclusion for functionality and an improved operating system. 

    For how long have I used the solution?

    I've been using the solution for three to four years now on premises.

    How are customer service and technical support?

    The technical support is good.

    How was the initial setup?

    The initial setup was easy and straightforward. The deployment was done by myself and it was not difficult at all.

    What's my experience with pricing, setup cost, and licensing?

    The solution is rather expensive and I think the price is too high. There are also additional costs that are not included in the standard licensing. 

    What other advice do I have?

    On a scale of one to ten, I will rate this solution an eight. Something that needs to improve is compatibility with all the operating systems so that they operate smoothly. That will improve the backup function. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    MA
    Technical Presales Consultant/ Engineer at a wholesaler/distributor with 10,001+ employees
    Real User
    Top 5Leaderboard
    Has good instant VM recovery features and helps migrate physical to virtual or physical to cloud

    Pros and Cons

    • "The really amazing feature about Veeam Agent is that when you're using the central deployment model, you can actually use the instant VM recovery feature, which is really a pain point that I find some days."
    • "It would be much better if more applications were supported on the Linux side. For example, their agent for Windows not only can back up the Windows machine, but it can also back up Active Directory for granular restore, SQL servers, Exchange, Oracle, SharePoint, etc. When it comes to Linux, only Oracle databases are supported. There are workarounds, though."

    What is our primary use case?

    I'm a pre-sales engineer, so I'm basically supporting our partner. We're an IT distributor. There are many inquiries these days looking for backup solutions for Linux, so we made it for Linux. This tool already uses Linux, instead of a backup administrator needing manual workloads to backup the Linux machine. You can deploy this agent remotely, from a backup server. You just have to enable flash and pull and check the compatibility of Linux with big machines and you can remotely deploy it and start backing up in no time. 

    Our backup is pretty plain and simple. We can back up the entire machine so that you can be able to restore from bare metal in case of loss of the entire machine. You have the option also to restore single files, including backup of the Oracle database. It supports a wide range of Linux distributions but because Linux is an entire world on its own, with many distributions and cable versions, there will always be some Linux distribution with kernel versions that are not supported. However, there is a big, diverse sets of Linux kernel versions that are supported.

    I used both deployment models, the stand-alone mode model and the one deployed from the backup server.

    How has it helped my organization?

    The product has drastically improved. Veeam never used to have any Agents, whether for Linux or Windows. They were strictly focusing on virtual environments. Even within virtual environments, they were strictly focused on Hyper-V VMware. Now, however, with the addition of agents, it helps a lot. Many environments, due to constraints with the received design or performance, prefer to go with certain workloads to be physical. Now the trend in Saudi Arabia is to migrate workloads to Linux since they somehow think it's more secure, although that's a debatable argument. There are also a lot of Oracle databases being deployed on Linux nowadays, so it does come of value there.

    What is most valuable?

    The really amazing feature about Veeam Agent is that when you're using the central deployment model, you can actually use the instant VM recovery feature, which is really a pain point that I find some days. Here in Saudi Arabia, the market mentality is a bit different. Many customers are still running physical environments. They do not have virtual environments and they're not really keen towards going towards the virtual environment.

    They always want to back up their systems every day. In the event of a disaster, they want to be able to restore in less than an hour, which is impossible on a physical environment, due to a lot of constraints, such as networking and other issues. However, Windows gives a feature that if you have a Hyper-V environment, for example, added to the Veeam backup infrastructure, you can choose to restore a backup of a physical server instantly into Hyper-V. The way that works is that they mount the backup to the Hyper-V as storage and just boot it up directly from the backup. That is an amazing feature, and it actually was useful for one customer, whose IT manager was pretty old. He didn't want to migrate his infrastructure to VMware or any virtualized platforms. He was looking for a way to backup these physical servers and at the event, he has a disaster, he'll be able to restore in time.

    So that feature doesn't just help with restoring that server in no time inside a Hyper-V server or cluster. It also helps migration for customers who are trying to migrate from physical to virtual or from physical to cloud. The good part is that you can actually restore any backup to Microsoft Azure as well, or to Amazon AWS, almost instantaneously. As long as your bandwidth is sufficient enough, you can restore your workloads to the cloud or to a virtual environment.

    That is not to mention the flexibility provided, as it gives you the ability to perform the three to one rule, which is the really necessary part of any backup solution. Being able to have a solution that will help you achieve the three to one rule. The rule basically means having three different backup copies of your data, inside two different mediums. For example, one disc-based storage and one tape or cloud, keeping one copy offsite. I prefer offline because offline backups are the latest backups in terms of a cyber attack, ransomware, or advanced malware attack.

    What needs improvement?

    It would be much better if more applications were supported on the Linux side. For example, their agent for Windows not only can back up the Windows machine, but it can also back up Active Directory for granular restore, SQL servers, Exchange, Oracle, SharePoint, etc. When it comes to Linux, only Oracle databases are supported. There are workarounds, though. There are other ways to perform application consistency or transaction consistent backups. For example, you can configure having a backup job to run a script to save the laws of the database and store them on specific storage. So more applications support would definitely be of great value because not everyone is using Oracle. Some people are using MySQL or MongoDB and they would like to see a plug and play native integration built into the tool as well.  There are plenty of applications in the market these days that are becoming mainstream. People are not only using vendor projects, but they may also use open source projects, which are gaining a lot of popularity.

    What do I think about the scalability of the solution?

    It's really important to note that Veeam Agents for Linux is the software that is installed inside the Linux machines, but Veeam Agent integrates with Veeam Backup Server. Backup Server is pretty scalable, but as for the Agents part, I can only tell you about the components that are related to the agent. The main components of Veeam are: Veeam Backup Server, Veeam Repository, Veeam Distribution Server, and Veeam Agents. Agents are going to be deployed on the clients. The Distribution Server is responsible for deploying Agents and monitoring them. The Repository is where you store your backups. Finally, the Backup Server is basically the big brain, so you can distribute and deploy as much of these components as you want across an environment. The distribution architecture is pretty scalable.

    We'd like to see native support for clusters in Veeam, as well as other agents for Linux. For example, Microsoft has support for its clusters, which is amazing. There are many people that like Microsoft and really like their clusters, so they want to be able to have their backup solution to be clustered aware. Veeam Agent for Linux has no specific cluster support, however, it still can be used to backup Linux clusters. There is no native support as there is with Veeam Agents for Windows and Microsoft failover cluster support.

    How are customer service and technical support?

    It's as simple as just opening a support ticket online and calling the toll free number. An engineer engaged remotely within five to ten minutes. They're really responsive and very supportive when it comes to support. Somehow, they love to achieve a higher customer satisfaction rate. Support is a big deal for them.

    Which solution did I use previously and why did I switch?

    I'll try not to be as biased as possible regarding Unitrends and Arcserve.

    These are backup vendors that have been in the physical backup industry for quite some time. Unitrends has wide Linux distribution and cabinet supports like Veeam, but it goes way too far with Unitrends. It goes even to legacy systems, which Veeam is currently releasing software that supports. With Unitrends, you can back up a Windows NT or a really old Linux machine, but Veeam it's only the most mainstream Linux distributions that are supported. For that and for the physical part, I can say that they are improving drastically. They're on the way, but when it comes to all the legacy systems and cross-platform support, they're a bit backward, compared to other vendors. Veeam started in 2006 as a company, I believe, and the agents were first released in 2015. Still, the pace that they're growing at is pretty fast. It's faster than the other vendors were, but when it comes to physical support, all of these other vendors were much younger, so they've had this experience way before.

    How was the initial setup?

    The initial setup was really straightforward and easy. Veeam solutions, in general, are really easy to configure and deploy and they have amazing after-sales support. Veeam can be a nightmare, however, when people are trying to size and design a solution. It's not exactly a nightmare, but it's the phase that is really important and everybody puts an emphasis on. So long as that phase is done correctly, everything should be good to go. Basically, make sure to check compatibility and be sure that the solution is going to fit the customer's required needs. So long as that has been clear from the start, there's no cost to the solution whatsoever.

    The time I dealt with Veeam Agent, I tried it in a home lab. At that time, it was pretty new to me. However, when I looked at the installation guide online, which is elaborated thoroughly, I basically installed the Windows machine in which I installed the Veeam Backup Server. I already had a Linux machine, for which I enabled the SSH. I went back to the Backup Server and simply added the IP address and the root account of the machine. Then all of a sudden the agent was already deployed without even a reboot and I managed to do the backup. All of that happened in less than an hour and a half from installing the Backup Server to deploying the Agent to performing the actual backup.

    You should try it out to see it for yourself. It's really easy and straightforward.

    The maintenance needed for Agent for Linux at our company would be hard to quantify, but it's a huge number because we deal with resellers and systems integrators that deal with end-users. We're not talking about less than 1,000 agents.

    What's my experience with pricing, setup cost, and licensing?

    It's a subscription-based license, which is started on a yearly basis.

    Currently, the licensing is split between three editions: standard, enterprise, and enterprise plus. As long as you check the comparison between the additions and make sure that you have what you need, there are no extra costs with Veeam. You can have Veeam Agent for Linux installed and start doing backups locally, to the cloud, or to tape. There are plenty of options available.

    Which other solutions did I evaluate?

    Veeam provides the software solution, as does Arcserve and Unitrends. However, for the most part, they pitch their backup appliances. Some people may prefer to go with a backup appliance. Others may prefer a software solution. The main reason why people go with Veeam is because of its ease of use and configuration. It just works. Veeam is much easier to use and configure than a software solution that can run on your existing infrastructure. This is better than having to buy all the backup appliances and be tied to that appliance. When it fills up, you need to go buy another appliance, which is not exactly a scalable solution.

    What other advice do I have?

    Check the compatibility, in detail. Generally speaking, there are many distributions and kernel versions supported, but it's important to be very picky about the kernel and distribution version that they are running. First, to check the agent that's compatible with them or not. For example, the most known Linux distribution is Red Hat. There have been many releases of Red Hat, many of which are being used in production. Right now, there is a version from Red Hat 5 through Red Hat 8, which I think is the latest. At the moment, I think Veeam supports 6 to 7.5 and it had 8 which is a new release, but still not supported. I imagine it will be supported very soon. However, many people are using Red Hat 5 and that's not supported yet.

    In addition, make sure you plan your backups in general. This is not just tied to Veeam Agent for Linux, but tied to any backup solution. You need to know what kind of expectations you are looking for. Some people already have their backup strategy planned and want to backup their server every day and keep a retention policy of one month, for example. Because Veeam is a software solution and works with almost any storage, they come into the situation where they don't know how much storage they need. So they just make some assumptions instead of properly sizing it and they get the backup storage. Either it exceeds what they need, which is okay, or it's lower than what they need and they run into an issue at the end of the month, where the backups are failing because the storage is too full. This is the situation with any backup solution.

    It's also really important to set up the antivirus and anti-malware exceptions and firewall ports. If you know about them before deployment, set up the exceptions for the firewall port and anti-malware, then you won't have any issues to worry about during deployment.

    I'll give this a nine out of ten because it's really easy and straightforward. I haven't faced any issues with it yet to this day and I've done many proof of concepts and demos for clients. Veeam Agent for Linux works like a charm and after-sales support is amazing, so I can only say that the product is very new. If there is room for improvement, that would be specifically with application support, instead of just supporting Oracle databases. They should be more open to supporting other open-source AWS backups as well, however that can be done. In the backup job, you have the option either to specify your application work processing to backup Oracle databases or to use a script. This basically means whoever is administering the database can provide a script that Veeam will execute before running the backup, after running the backup, or freezing the database so that when the backup is taken the database is in a consistent state.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
    Adriano-Simao
    IT System Integrator at a financial services firm with 201-500 employees
    Real User
    Top 5Leaderboard
    An easy-to-manage solution that offers fast recovery and good stability

    Pros and Cons

    • "The solution is very user-friendly and has an easy to use interface. We can manage it easily. It allows for a simple backup."
    • "In terms of the physical environment, I'd like them to integrate it with other kinds of solutions. We don't just work with Microsoft or Linux, but other kinds of infrastructure data as well."

    What is our primary use case?

    We primarily use the solution for disaster recovery purposes. We replicate from one site to another from our environment.

    What is most valuable?

    The solution is very user-friendly and has an easy to use interface. We can manage it easily. It allows for a simple backup. 

    The speed that you get backing up huge amounts of data from virtual machines is impressive. 

    What needs improvement?

    I would like to be able to take care of more than just the virtual environment with this solution. 

    In terms of the physical environment, I'd like them to integrate it with other kinds of solutions. We don't just work with Microsoft or Linux, but other kinds of infrastructure data as well.

    For how long have I used the solution?

    I've been using the solution for at least two years.

    What do I think about the stability of the solution?

    The stability of the solution is good. I've been satisfied with it so far.

    What do I think about the scalability of the solution?

    If you are in a hybrid environment and have only one solution, which is Veeam, then you may have a problem with the integration of other kinds of preparatory solutions. 

    The scalability in a virtualization environment is very easy and it's quick to implement. However, when you have a lot of other solutions, then you have to redesign this solution to integrate with them. The scalability, if you talk about virtualization environments, is very nice. 

    At the end of the day, it's pretty scalable. In our environment, we provide a host environment for a lot of companies that belong to the government. 

    How are customer service and technical support?

    Technical support is very good. They're very interactive and you can tell they care. When we need them, it's very easy to communicate with them and they make sure to solve the problem.

    Which solution did I use previously and why did I switch?

    Previously, we were using Oracle Security Backup. We switched because Oracle Security Backup does not allow you to make a backup of a virtual machine at all. 

    How was the initial setup?

    The initial setup was not so complex, but not so straight forward either. We had to design specifically for it because our infrastructure is quite complex. To be able to integrate Veeam with our infrastructure was pretty straightforward. We are also providing some services for hosting and co-location.

    At the end of the day, Veeam was mostly straightforward and easy to implement. 

    Deployment took about 21 days. After deployment, you need about two to three people to take care of the environment.

    What about the implementation team?

    70% of the implementation we did by ourselves. The rest we had the help of a partner service provider.

    What was our ROI?

    I don't have exact numbers, but you get an ROI very quickly with this solution due to your ability to get to market very fast. 

    Which other solutions did I evaluate?

    We tried NetBackup, among other solutions prior to implementing this current product.

    What other advice do I have?

    We are using the on-premises deployment model.

    I would advise others to go ahead and implement it. This is a good solution for disaster recovery. It's easy to implement and easy to operate. Veeam is a good solution for the second phase of a disaster which is basically recovering all of the environment. It's also very fast.

    I would rate the solution nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Fredrick-Massawe
    System Administrator at Bakhresa Group of companies
    Real User
    A scalable backup solution with a straightforward setup and easy to manage and restore backup

    Pros and Cons

    • "The initial setup was straightforward. It's not complicated. It takes around half an hour to implement, but it depends on the performance of the server that you are installing the backup software on."
    • "It's scalable, but it's not scalable on every platform."

    What is our primary use case?

    Agent is installed to our VMs virtualized with Oracle VM virtual machines and backup them to our NAS storage over the LAN.

    This is managed by VBR which was installed for our VMware VMs

    How has it helped my organization?

    Now we are able to include other virtual servers which are virtualized with Oracle VM to our backup plan, and other standalone servers

    What is most valuable?

    Disk, File or entire server restore is the best as you can choose from these restore options depending on your recovery requirement

    What needs improvement?

    I would appreciate if Veeam Agent for particular platforms, like Linux, Windows or iOS, is integrated on the same Veeam B&R console. 

    For example, if someone wants to use the agent to backup the physical server or standalone server, the option should be there on the Veeam B&R installation software and available on the Veeam Availability Console as well, for simple and easy Agent installation

    Also during the Agent Backup, the progress status not displayed on VBR console until job is finished, we should be able to monitor the progress on the console rather than on standalone server only

    For how long have I used the solution?

    I've been using the solution for four months.

    What do I think about the stability of the solution?

    The solution is very stable.

    What do I think about the scalability of the solution?

    It's scalable, but it's not scalable on every platform.

    How are customer service and technical support?

    I would rate technical support 9 out of 10.

    Which solution did I use previously and why did I switch?

    Veritas Backup Exec, we changed to VBR because of compression capability and simple backup and restore procedures

    How was the initial setup?

    The initial setup was straightforward. It's not complicated. It takes around half an hour to implement, but it depends on the performance of the server that you are installing the backup software on.

    What about the implementation team?

    We have implemented on our own in house

    What was our ROI?

    We have not calculated yet as we just added to our existing licenses for Veeam B&R

    What's my experience with pricing, setup cost, and licensing?

    The pricing model makes it so that it's not too expensive. You only need to license the machines that use it. You don't need to license the calls, the processor, or the physical server. 

    Which other solutions did I evaluate?

    What other advice do I have?

    We are using the on-premises deployment model.

    I would recommend that anyone who needs to run a backup platform should use this solution.

    I would rate the solution nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Alaa-Al-Qasem
    IT Manager at The National Company for Electronic Payments
    Real User
    An excellent solution that's quick to install, easy to manage, and able to restore even single files

    Pros and Cons

    • "It's most compatible with VMware. It can restore single files instead of having to restore the whole machine, once again leading to savings for the company."
    • "Scalability, if you are talking about Linux, is good. However, if you need to backup more types of solutions or Unix systems, like HP/UX, AIX, etc., it's not compatible."

    What is our primary use case?

    The solution is primarily used to backup data.

    How has it helped my organization?

    If you compare the Veeam Backup Solution with EMC NetWorker, EMC NetWorker is very complex to manage and deploy. With Veeam you can deploy it in one hour or as little as thirty minutes. For EMC NetWorker, you need days or even weeks. In 2012 I led a project for an EMC Networker deployment. It took around two months at my previous company. In comparison, in January we deployed Veeam and it took around one hour, and it was quick and easy. The solution saved time and money.

    Also, management is very simple. It's most compatible with VMware. It can restore single files instead of having to restore the whole machine, once again leading to savings for the company.

    What is most valuable?

    Generally, Veeam is very robust. It's completely compatible with Linux. The most valuable feature in Veeam is its compatibility with VMware. The solution provides a lot of features, including backing up of images. You can restore VM itself. You can also restore a single file. There's a feature called instant recovery. You can run VMware in the background without restoring it. It's a very valuable backup solution.

    What needs improvement?

    In the future, the solution should make sure it's compatible with Unix versions like HP/UX and AIX.

    For how long have I used the solution?

    I've been using the solution for seven months.

    What do I think about the stability of the solution?

    The solution is very stable.

    What do I think about the scalability of the solution?

    The solution is very scalable. I do intend to expand usage in the future.

    How are customer service and technical support?

    I've never needed to contact technical support.

    How was the initial setup?

    The initial setup was very straightforward. It takes under an hour.

    What's my experience with pricing, setup cost, and licensing?

    Veeam is very inexpensive. We have a bi-monthly licensing plan.

    What other advice do I have?

    I'm using the hybrid deployment model.

    The backup for Veeam is very fast, especially in comparison to EMC Network.

    Scalability, if you are talking about scaling on Linux, is good. However, if you need to backup more types of solutions or Unix systems, like HP/UX, AIX, etc., it's not compatible. In this case, EMC NetWorker is more compatible with different types of Unix operating systems. That's something a new user should keep in mind if they are considering implementing Veeam.

    I would rate the solution nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    KS
    Lead Senior Project Manager with 51-200 employees
    Real User
    A simple solution with a quick and straightforward deployment

    What is our primary use case?

    The primary use for the solution is to protect production servers, as well as endpoint and desktop protection.

    What is most valuable?

    The solution is very simple. Management of the platform is so simple that we don't need to have any training to deploy this solution.

    What needs improvement?

    Right now, the solution has responded to our needs, and there are also lots of new functionalities that we are not even yet, so I can't speak to features that may be missing. For us, it works very well.

    For how long have I used the solution?

    I've been using the solution for two to three years.

    What do I think about the stability of the solution?

    The solution is extremely stable.

    How are customer service and technical support?

    The platform is so stable,…

    What is our primary use case?

    The primary use for the solution is to protect production servers, as well as endpoint and desktop protection.

    What is most valuable?

    The solution is very simple. Management of the platform is so simple that we don't need to have any training to deploy this solution.

    What needs improvement?

    Right now, the solution has responded to our needs, and there are also lots of new functionalities that we are not even yet, so I can't speak to features that may be missing. For us, it works very well.

    For how long have I used the solution?

    I've been using the solution for two to three years.

    What do I think about the stability of the solution?

    The solution is extremely stable.

    How are customer service and technical support?

    The platform is so stable, we haven't had any reason to reach out to technical support. In general, our own IT has been able to troubleshoot the solution without needing the help of support.

    How was the initial setup?

    The initial setup was very straightforward. Deployment took about 30 minutes.

    What about the implementation team?

    My colleague deployed the solution.

    What other advice do I have?

    We use the on-premises version of the solution.

    I would rate the solution at 8.5 out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PL
    ABP Food Group Infrastructure team lead at a manufacturing company with 1,001-5,000 employees
    Real User
    If someone deletes or corrupts a whole server, we can restore that serve through multiple sources

    Pros and Cons

    • "The ease of use for the graphical interface and the ease of installation are the most valuable features of this solution."
    • "It could use deduplication features."

    What is our primary use case?

    We use the latest version of this solution that's on-prem. Our primary use case of this solution is to back up our system. It's our main backup.

    How has it helped my organization?

    This solution has improved my organization because if someone accidentally deletes or corrupts something, we have multiple sources to restore them. If we lose a whole server, we can restore that server. It's quick and easy. If a site blows up, I get to rebuild that site. 

    They update quickly. 

    What is most valuable?

    The ease of use for the graphical interface and the ease of installation are the most valuable features of this solution. 

    What needs improvement?

    It could use deduplication features.

    For how long have I used the solution?

    I've been using this solution for around seven years.

    What do I think about the stability of the solution?

    It's incredibly stable. I've never had any issues or a corruption of the software itself. 

    What do I think about the scalability of the solution?

    It's absolutely scalable. From one local site to multiple hundreds of sites around the world. Mostly local IT interact with this solution. The infrastructure staff also looks after it. Anywhere between ten to thirty people use it. 

    We use it as our primary backup resource and we use basic copy backups. It's fully utilized across our whole system. 

    How are customer service and technical support?

    Their technical support could be better. I will often find a solution to a problem before they get back to me. If it's marked as an emergency it won't take as long. It really depends on who you get. If it's an experienced technician or someone who's on their fourth day and doesn't have his act together. 

    Which solution did I use previously and why did I switch?

    We used Symantec as a backup application and we used a Windows backup. From a commercial and scalability point of view, the system just needs it. The fact that we have backups there that are actually off the main system even if there is a corruption or hack it won't affect the backup.

    How was the initial setup?

    The initial setup is very simple. It's a standard part of our process. We build a site, we install backup servers, and we install drives in remote backup locations. Then we continue clicking the "next" button until we're finished. It's easy. 

    The deployment is instantaneous but you have to run your own job input into the servers and decide what time you want them to run. It's easy to do an entire site. It takes a couple of hours. 

    What about the implementation team?

    I did the integration myself. 

    What's my experience with pricing, setup cost, and licensing?

    The licensing model depends on the usage, size, and features that you use. We are at an enterprise level but there are higher levels that you can get to. The standard level and essentials can give you what you need. 

    Which other solutions did I evaluate?

    We looked at quite a few different options. At the end with all of the usability, scalability, and information, I used to get most of that from Symantec. It's going to integrate seamlessly into the system. 

    What other advice do I have?

    If you have the money to buy this solution, you should because it makes life a lot easier. 

    I would rate it an eight out of ten. Not a ten because sometimes the reporting is lacking. Sometimes you can get an error. Something will go wrong but you can't clearly see what. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Joy Opiniano
    IT Data Center Infrastructure Technical Team Lead at Dr. Sulaiman Al-Habib Medical Group
    Real User
    Straightforward initial setup, with valuable ASM backup capability

    Pros and Cons

    • "The Veeam Backup and Replication Suite is very user-friendly."
    • "In new releases, I hope they can support Oracle cloud."

    What is our primary use case?

    We use this solution for our Linux backup.

    How has it helped my organization?

    This solution provides us with an RPO within fifteen minutes, which is unlike any other product. I would estimate this as a fifty percent improvement.

    What is most valuable?

    The ASM backup features are the most valuable. Some other backup solutions take ASM, and when you restore it, sometimes there are some missing files.

    What needs improvement?

    The solution has to line up with Red Hat so that they can improve their agents as well. If they are not tied up with the RHCE, Red Hat Enterprise Linux, they will not be able to identify what the new features of Red Hat are.

    In new releases, I hope they can support Oracle cloud. Right now they support Azure and Amazon Web Services.

    For how long have I used the solution?

    I've been using the solution for three years.

    What do I think about the stability of the solution?

    This solution is pretty stable.

    What do I think about the scalability of the solution?

    The scalability is great, it's perfect.

    Currently, it's maximized one hundred percent. So, we are planning to grow.

    How are customer service and technical support?

    We haven't opened a case with Veeam. We are trained, all of us. So, we don't open cases, but if we're going to upgrade, we will open a case. But there is no instance that we have opened a case based on the usage so far.

    I have a team of five that are trained. So, that's more than enough for me. I haven't called technical support for the past, probably two years.

    Which solution did I use previously and why did I switch?

    We have used EMC NetWorker before, but there were a lot of complexities. We had to be trained on EMC NetWorker and Avamar.

    Then the Veeam Agent for Linux came. I had the Veeam Availability Suite, so I added it to my solution. We added several of our Red Hat mail servers, and it worked. In one balanced solution, one single management pane, I can take care of everything, even my cloud infrastructure.

    How was the initial setup?

    The initial setup was very straightforward. The Veeam Backup and Replication Suite is very user-friendly. It's not like EMC NetWorker, where you have to go to the console and then do a lot of things. For Veeam, I have one single thing. There's a single management console and I can do everything from there. 

    I handle the maintenance of this solution myself. With the Veeam one-monitoring solution, if my load balancer fails, my repositories have problems, the storage space is getting low, or there is a warning on the backup, then the Veeam monitor will send me an email. These types of issues can be resolved by a single system administrator.

    What about the implementation team?

    We implemented the solution ourselves, with the help of Veeam in Cameroon.

    What's my experience with pricing, setup cost, and licensing?

    The solution isn't expensive, not really. It's manageable.

    There are some roadblocks with the licensing. Right now we are dealing with an issue because we cannot merge licenses. We can no longer install the license file. We have to merge all the license files in one file, and then install it in the license management server. This is the only issue that we having a problem with right now.

    Veeam is trying to resolve it by upgrading some of our licenses. Previously, we had an agent called physical Linux. We had a Windows agent for physical workloads. You can apply the licenses for VMware, for the Linux agent, the Windows agent, etc., but no longer. All of the physical workloads have to be converted to VAS. 

    Licensing costs are $300,000 USD yearly, and we pay for three years at a time. I think if you want to extend your support, you have to pay twenty-five percent of the license cost per year. We have to pay this because if there is an upgrade of the software, we cannot take advantage of that. So, you have to pay for that too.

    Which other solutions did I evaluate?

    We did not evaluate any other options.

    What other advice do I have?

    In HMG Hospitals, for example, we have seven data centers here. We have a main and a DR. In our backup strategy, we start by backing up our main site, and then the DR, and then the other branches. We have Veeam backup and replication on all sites, but we are managing all of them from one single place. That is our backup strategy, and everything has been taken care of. We have a primary, we have a base of the domain, our secondary back up, and then our third copy backup will be on tape.

    You can implement the Veeam agent for Linux if you have the Veeam Availability Suite. Otherwise, you are just wasting money. You have to understand the concept of the solution, not only the agent. There are multiple explorers which are free on the backup licenses. You have Oracle explorer, you have Exchange, you have Active Directory Explorer, you have SharePoint, etc. Not all is done by the agent. The agent doesn't matter so much. Veeam will work across the cloud environment.

    Currently, ninety-five percent of my data has been backed up using this solution.

    I would rate this solution a nine and a half out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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