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Veeam Agent for Microsoft Windows OverviewUNIXBusinessApplication

Veeam Agent for Microsoft Windows is the #8 ranked solution in our list of top Cloud Backup tools. It is most often compared to Veeam Backup & Replication: Veeam Agent for Microsoft Windows vs Veeam Backup & Replication

What is Veeam Agent for Microsoft Windows?

Veeam Agent for Microsoft Windows is a simple backup agent that’s designed to ensure the Availability of your Windows‑based servers and workstations, both on‑premises and in the public cloud. The built‑in integration of Veeam Agent for Microsoft Windows with Veeam Backup & Replication allows you to leverage your on‑premises Veeam backup repositories or your Cloud Connect provider to get your on‑premises backups off‑site.

https://www.veeam.com/windows-cloud-server-backup-agent.html

Veeam Agent for Microsoft Windows Buyer's Guide

Download the Veeam Agent for Microsoft Windows Buyer's Guide including reviews and more. Updated: September 2021

Veeam Agent for Microsoft Windows Customers

ContinuitySA, Landmark Information Group

Veeam Agent for Microsoft Windows Video

Pricing Advice

What users are saying about Veeam Agent for Microsoft Windows pricing:
  • "The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup."
  • "The pricing model is based on CPU and must be declared as Microsoft or VMware licensing."
  • "The pricing is good."
  • "We have a cloud provider agreement with Veeam. We are also paying for the agent."

Veeam Agent for Microsoft Windows Reviews

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MA
Technical Presales Consultant/ Engineer at a wholesaler/distributor with 10,001+ employees
Real User
Top 5Leaderboard
Flexible and stable with good technical support

Pros and Cons

  • "If you have windows machine at home and you'd like a backup, you can always download their free edition and plug in an external hard disk, and do a full backup of your laptop."
  • "Some customers have Oracle databases and Veeam does support back up of Oracle databases."

What is our primary use case?

The solution is an agent. It can be used to back up almost from Windows Servers 2008 up to Service Pack 1, up until 2019. It integrates with Veeam Backup & Replication, which can enable you to restore to the cloud or back up a cloud workload as well.

It clearly used to do image-based backups. The main reason Veeam came up with the Agent was that they were mainly focusing on virtual environments before and that was a major challenge for their existing customers. Not everyone is going with a fully virtual environment. Virtualization has many advantages, however, the virtual architecture design will remain physical if an organization's architecture is probably architected.

We had the challenge that Veeam has many VMware customers who have a Microsoft kind of infrastructure set up on VMware. They were basically using shared virtual disks and part of the limitation was that VMware was conducting snapshot full backups.

They created the Agent for these two use cases, to back up VMs that VMware cannot conduct a snapshot for, Windows VMs, and to back up physical servers that any customer would like to do so. At the end of the day, the main is that Veeam is paired with VMware.

We get more customers that want to back up and change it themselves. Veeam created this agent as a VMware-based backup of Windows operating systems.

What is most valuable?

The solution is very stable.

They have already invested a lot of R&D and mainly they're supported on most of the Windows scenarios, even the custom-tailored parts. 

The solution allows for full integration. I can deploy the Agent from the backup server and manage the backups all from the backup server. Or I can use the Agent as a stand-alone and discard the backup server. In terms of restoration, I can restore the entire machine, specific file systems, application actors, et cetera.

Restoring to the cloud is pretty flexible.

Technical support is quite good.

The initial setup has improved quite a bit from version 4 to 5. You don't need to worry about downtime.

If you have windows machine at home and you'd like a backup, you can always download their free edition and plug in an external hard disk, and do a full backup of your laptop.

They just released Version 5 for Version 11 and they released some amazing features with it, such as the backup and restore snapshots features. Before the agent was only able to back up through the network. Now it's even able to back up through the SAN fabric, depending on the customer environment.

What needs improvement?

I can't think of an area where the solution is lacking in features. Overall, it's quite good, and more money is going into R&D already.

That said, there are many things they can develop for the Linux agent. The Windows agent is quite complete.

Some customers have Oracle databases and Veeam does support back up of Oracle databases. There is a specific setup in Oracle when you have the Oracle databases configured with the ASM - something related to Oracle storage back up. Veeam cannot back up or restore ASM disks as of right now. It could be something they could offer in the future.

Some customers that are in the industrial sector are using legacy systems, systems that are very old and running on Windows 2000 or Windows NT, Windows 2003, and they're physical, they're not even virtual. Veeam here is pretty weak, as Veeam supports 2008 or Service Pack 1 and above. Anything before that, the Veeam Agent for Windows will not be able to back up anything.

I don't expect Veeam to be releasing agents for older editions of operating systems. Veeam itself is a new company. On the other hand, if you go to the competition, like Veritas, you'll see that Veritas is a well-established company in the market since way back and therefore they have these agents that can back up the older versions of Windows.

For how long have I used the solution?

I've used the solution ever since its first release, since Version 1. That has been since around 2015 or 2016 or so. It's been a few years at this point. 

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

I'm not sure about the scalability. With the agent, it should be pretty simple. You install it on each and every single server and then you back up. You can deploy it also with servers, however, the Agent will be in use on each and every single operating system which you want to back up. It can be also used for the PC environment, laptops, Windows 7, Windows 8, and Windows 10.

It's hard to count the number of users our clients have. There are many.

How are customer service and technical support?

Technical support is amazing. They're quick to respond and accurate in terms of the support that's provided. You really don't worry about getting stuck in limbo. Regarding the Veeam Agent for Windows team, they're amazing. They are responsive. You don't have to wait a long time for a reply. They are very good.

How was the initial setup?

The difficulty of each deployment depends on which version. They have improved the latest version, however, before, on Version 4, while the installation was straightforward, the problem was that it had a prerequisite requirement, which is the development framework on 4.7.2. This framework is not usually installed on all Windows operating systems. The problem is that it is free, and you can download it at any time and install it, however, it will require the service to be restarted and that means planned downtime.

Fortunately, they fixed that with Version 5. They changed the framework dependency to 4.5.2. so that there is no more forced downtime. 

The time it takes to deploy relies on various factors, however, assuming the prerequisites are all ready, it takes about 15 minutes.

What about the implementation team?

I can handle the installation myself with support from a field-certified architect so there is no downtime.

What's my experience with pricing, setup cost, and licensing?

Veeam did a major revamp in their licensing schema over the past three years. A lot of changes have happened within a very short timeframe. They almost then seemed irrational at first. However, now, somehow they figured how to have a great licensing model. It's called the Veeam Universal License.

This Veeam Universal License is meant to be a portable license. Before what used to be the problem is some customers would buy Veeam for VMware in five minutes, but now they've moved to a Nutanix and their license will no longer be valid. Veeam created this license so that you can use this license for the Agent for Windows, or, if you would like for the Agent to be for Linux, or if you would like it for VMware, or the Hyper-V or Nutanix, you can use it there.

Whatever Veeam features in Veeam Availability Suite, which encompasses Veeam Backup & Replication and Veeam Agents for Windows, Linux, and even Unix and Solaris, if you need to buy plug-ins or you're going to need an environment for SAP HANA, they have the support for SAP on Oracle and their backups. All of that's under the Veeam Universal License. They have unified it on a licensing model which works everywhere. So that makes it a lot simpler.

The only problem is that the license comes in bundles. It's not sold individually; it comes in bundles of 10 instances. Each instance is enough for a physical server.

The pricing is moderate. The solution falls in the middle of a few different options. It's not the cheapest, however, it's not the most expensive either. Comparing it with Veritas or Commvault or Rubik or Cohesity, for example, Veeam will definitely be a lot cheaper, as it's a software that has a very straightforward licensing model. However, solutions like Acronis will always be cheaper.

Which other solutions did I evaluate?

I've compared the solution with various products in terms of pricing. From my experience, to compare Veeam for example, to a Commvault or Veritas, Veeam is much cheaper. However, if you compare Veeam with Acronis or these small-time vendors, Veeam is very expensive.

What other advice do I have?

We are a distributor, not a reseller.

I'd rate the solution at an eight out of ten. It's a great product. The only drawback is the support for the ASM disks and the support for legacy Windows operating systems.

I'd recommend the solution to other companies. It's a straightforward solution. I am mostly a Linux guy, therefore, we're not as focused on Windows. In general, it's worked like a charm. It's helped me do backups and restores and it has never failed me in that perspective, except for the ASM disk issues.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
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RM
Senior Systems Support Analyst at a financial services firm with 11-50 employees
Real User
Top 5Leaderboard
Easy to use, helpful notifications, and you have control over retry attempts when jobs fail

Pros and Cons

  • "The most valuable feature is the ease of use."
  • "If you are doing an AIX backup then you have to use the CLI because it doesn't appear on the console, the way that Windows and Linux jobs do."

What is our primary use case?

We use Veeam for backing up our entire infrastructure, which is running on a hyper-converged solution. We back up our Windows servers to disk and to tape.

How has it helped my organization?

Originally, we were just using Veeam for replication. Now, we are using it for backup, as well.

What is most valuable?

The most valuable feature is the ease of use. At one glance of the console, you can see how your backup and replication jobs are being carried out.

Notifications are available for when the backup job is completed or if there are errors.

You can set the number of retry attempts, which is helpful. It gives us comfort because even if the tape drive is being used by something else then you can always retry the job afterward. This is an advantage over some of the other products that I have tried. Rather than retry the job if it fails, you have to wait for the next scheduler to launch.

What needs improvement?

If you are doing an AIX backup then you have to use the CLI because it doesn't appear on the console, the way that Windows and Linux jobs do. It is something that I was looking for and was told that Veeam supported, but when I tried it, I found that it was not implemented well. This is actually why we are using different backup solutions. One is for the AIX part, whereas the others are for the virtualized environment that includes Windows and Linux servers.

One of the biggest issues that we ran into during our implementation was that you cannot use two solutions for the same tape library.

One handy feature that Infrascale has is that if the server fails then you can boot it up directly from the appliance, rather than having to restore it to a machine, first. That is very helpful.

For how long have I used the solution?

We have been using the Veeam Agent for Microsoft Windows for the past two years.

What do I think about the scalability of the solution?

Scalability-wise, I think that this product will meet our needs for the coming years. I expect that it will last until I either need to change the version or the products that I need to back up and replicate.

Everything on our infrastructure is being backed up, either as a full backup or incrementally. There are approximately 80 virtual machines. We do plan on increasing usage in the future.

How are customer service and technical support?

On a scale of one to five, I would rate the technical support a four.

Which solution did I use previously and why did I switch?

We are using several backup solutions that include Veeam, NetBackup, and Infrascale. We use NetBackup with AIX because it has a nice GUI where you can see the jobs that have been launched, whether they succeeded or failed, and so on. With other products, you have to log in to each of the AIX servers, go through the logs, and figure out why the jobs didn't complete.

How was the initial setup?

The initial setup is straightforward. Our deployment was completed in about two hours, during which we even tested out different policies to ensure that it was working properly.

Because only one solution can use our tape library, we had to break it up into zones where NetBackup uses one half and Veeam uses the other. Aside from this, our setup was straightforward.

What about the implementation team?

We had a consultant on-site to assist us with the deployment. They were from a company named Store System, which is one of the companies that we often work with.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup.

What other advice do I have?

There are many advantages to using this product. That said, there is still a problem with AIX integration. The native AIX backup client is a really poorly designed system and is unusable. 

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Veeam Agent for Microsoft Windows. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
540,984 professionals have used our research since 2012.
Steve Lowrey
Information Technology Director at Fairview Schools
Real User
Top 5
Affordable, extremely stable, and very good for recovery tasks

Pros and Cons

  • "The solution is very affordable for small businesses."
  • "I can't think of anything that may be missing."

What is our primary use case?

We primarily use the solution for business continuity and backup and recovery.

How has it helped my organization?

Mostly, the solution offers very good peace of mind. We feel safe and secure and know that we are able to recover anything we need to.

What is most valuable?

I haven't had any disasters, so I haven't had to actually do a full restore.

The solution is extremely stable.

The ability to go into the virtual machine and do a file extraction has been quite useful as I have staff members and teachers that will either misplace or accidentally delete a file. They then rely on me to go get it for them. It's quite useful.

I basically just set it and forget it and use it to check my reports. If my reports look good, I don't even mess with it, I just let it do its thing. It's very hands-off.

The solution is very affordable for small businesses.

What needs improvement?

I can't think of anything that may be missing. I have basic replication and backup in place and it's doing what I want.

For how long have I used the solution?

I've been using the solution for 2014. It's been a few years at this point. It's been about six years. I have nine virtual servers and two physical hosts that I am backing up with this.

What do I think about the stability of the solution?

The solution is very, very stable. It's extremely reliable. There aren't issues with bugs or glitches. It doesn't crash and freeze. We've had it since 2015. I've updated it once, and so far, it's been working great.

What do I think about the scalability of the solution?

I'm unsure of the scalability aspect of the solution. It fits my environment and works great. The solution is very good for smaller entities such as businesses and schools. I haven't however, tried to scale anything.

I would at a K-12 school and all students and teachers benefit from the technology.

How are customer service and technical support?

I've had to reach out to technical support in the past. They've been great. I'd rate them ten out o ten. The couple of times I've called in, they were wonderful. They were very fast response and resolved my problem quickly.

Which solution did I use previously and why did I switch?

I didn't previously use a different solution, and I also don't plan to change from this one. I have a quote with me right now that I will fire off in order to start the renewal process.

How was the initial setup?

The initials setup was not complex. It was very straightforward. We didn't face any issues during the setup process.

What's my experience with pricing, setup cost, and licensing?

We've found the solution to be very reasonably priced.

What other advice do I have?

I'm just a Veeam customer and end-user. I don't have a business relationship with the company.

I've got a Veeam agent for Linux and I've got a Veeam agent for Microsoft Windows. I've also got Veeam Cloud Connect and backup for Office 365.

I'm using Veeam Backup Essentials for Enterprise. The two-socket edition is currently what I'm running on this site.

I tend to do an on-prem backup and then I replicate to the cloud.

I would advise other organizations to talk to your local rep to get full details on what the product can do for you. That way you can use it to its fullest capability.

I'd rate the solution at a nine out of ten. It's functioned well, saved my butt for firewall retrieval and pulling some data that was corrupted and customer service has been great.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Rudolf Kozdon
IT specialist - Monitoring and security at Operator ICT
Real User
Top 5
A very user-friendly and intuitive solution that helps maintain stability

Pros and Cons

  • "Veeam helps to create a stable environment with virtual servers."
  • "The initial setup is very straightforward."
  • "Veeam is very user-friendly and intuitive software."
  • "The solution could use some updates to minor details omitted from current reporting."

What is our primary use case?

We bought the Veeam Enterprise license for Linux and Microsoft backup for the virtual machines running on those operating systems. The reason we bought this software is that I have a lot of experience with Veeam software. When I compare Veeam with the storage manager from IBM or data protocol from HP or Exeter or some backups from Dell, Veeam is superior. I could buy these other products but Veeam is best because it is very user-friendly as well as being a very great solution.  

In addition to my personal experience and opinion, when we bought this software, our virtualization software only had a standard license and it did not have a replication function. Veeam Enterprise has the replication of function. We chose this backup software because Veeam has a backup and replication center which is additional functionality that we needed.  

What is most valuable?

The most valuable feature in Veeam is that it is a very user-friendly and intuitive software.  

What needs improvement?

The only things that I can think of where Veeam can improve are in very small details. For example, there are some things that I would prefer included in reporting on backups that are currently missing. This is not a problem with the product that needs to be repaired, it is my personal use case that I hope can be addressed.  

For how long have I used the solution?

We have been using Veeam Agent for Microsoft Windows for about one year.  

What do I think about the stability of the solution?

I think that Veeam helps to create a stable environment with virtual servers. I only restart the windows server after installing Microsoft updates, not because something has become unstable. Veeam is very useful in the installation process and it is useful software. I do not have any problem with this product.  

What do I think about the scalability of the solution?

Veeam's scalability is perfect. I don't have any problems scaling if needed.  

How was the initial setup?

The initial setup is not complex and I find that it is very straightforward. It is also very quick. It only takes maybe three hours.  

What's my experience with pricing, setup cost, and licensing?

Pricing is primarily a concern for my managers and our management team.  

The pricing model for Veeam has changed. I bought an older license and I thought that when I bought one CPU license for a virtual machine that I could use that license for Microsoft or VMware. Now, with the change in the licensing model, I have to choose if this license is for VMware or Microsoft before I buy a new license. It just means that users need to be somewhat more careful when choosing which license they need.  

What other advice do I have?

On a scale from one to ten (where one is the worst and ten is the best), I would rate Veeam on Microsoft Windows as a nine-out-of-ten.  

What I would expect in order to make this product a ten-of-ten is that they will add some details in reporting about the backup jobs. They need to just fill this little hole in the software by adding details in the reports that are not currently included and it is really giving me everything I need as a user.  

I would recommend Veeam to others who are looking into implementing it.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
EC
IT Manager - Infrastructure at a tech services company with 51-200 employees
Real User
Top 5
Easy to use, lightweight, and the pricing is good, but replication orchestration needs to be improved

Pros and Cons

  • "The Veeam Agent for Microsoft Windows is easy to use and performing a recovery is easy to do."
  • "I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers."

What is our primary use case?

We use Veeam for backing up our ESX servers. We back up all of our VMs on a daily basis and we replicate them off-site.

What is most valuable?

The Veeam Agent for Microsoft Windows is easy to use and performing a recovery is easy to do.

It is a lightweight application that does not consume a lot of resources.

What needs improvement?

We started with Zerto and moved to Veeam to save costs. It did the job but I wasn’t as impressed with the orchestration as it didn’t do the re-IP and spin up automatically. It caused some delays during the snapshot and replication process. We went from a 30 second RTO to a 2-3 hour RTO. Since that was still within our requirements and cost reduction was the goal, we stuck with Veeam.

This experience was at my last company so it’s 2 years ago. Had we started with Veeam, it’s likely we would have been fine with it but I was a bit spoiled starting with Zerto’s polished replication. We will likely go down the Veeam route again as we are about to initiate a DR project at Ariens and believe Veeam will be “good enough.”

I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers.

For how long have I used the solution?

I have been using it personally for about five years, and for about one year at my current company.

What do I think about the stability of the solution?

The Veeam Agent is very stable. For the most part, this solution works successfully and we don't have a whole lot of failures.

What do I think about the scalability of the solution?

I don't think that we've ever had any trouble scaling it out. We've never had a performance issue due to scalability and the backup has always run great.

How was the initial setup?

The initial setup is probably more complex than we would like it to be, although, at the same time, I think that it is very reasonable. It took several weeks for us to get it set up.

What about the implementation team?

We had to go through a partner to get their end set up, and getting permissions configured on the remote end was a little bit tricky. We had to have the right level of permissions, but once we got through those hurdles, I think that it was pretty seamless.

The next challenge was just getting Snapshots to replication quickly enough.

What's my experience with pricing, setup cost, and licensing?

The pricing is good.

Which other solutions did I evaluate?

We are currently investigating Zerto. Our intention is to keep using Veeam, although we may be supplementing it with another solution. The goal is to get better RTOs on some of our critical servers.

What other advice do I have?

My advice for anybody who is considering Veeam is to do a proof of concept first, to make sure that it works in your environment.

Overall, we are pretty happy with this product. Compared to what else is out there, it works well and it seems to have a lot of options.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Wira Chinwong
Service Director at scsi co.,ltd
Real User
Top 5
Free to use, stable, and user-friendly

Pros and Cons

  • "The product is free to use. We don't have to pay for a license."
  • "If they could let you can do replication to physical servers - a backup from physical servers and a replication to physical servers - that will be better."

What is our primary use case?

We primarily use the solution for backup purposes. 

What is most valuable?

The solution is very easy to use. It's simple to navigate and it isn't over technical. It also has a very nice user interface with is very simple, especially if you compare it to other products.

The solution is extremely stable so far. 

The product is free to use. We don't have to pay for a license. 

Technical support has been very helpful and quick to respond.

The initial setup is pretty straightforward.

What needs improvement?

It would be ideal with we could move the data to a physical server. Right now, we can only make it move to the standby server, however, it must be the virtualization, must be the Veeam servers. I'm speaking of replication. If they could let you can do replication to physical servers - a backup from physical servers and a replication to physical servers - that will be better.

Other than that, the solution really isn't missing any functionality or features. We're quite happy with it.

For how long have I used the solution?

We've used the solution for the past five years or so. It's been a while. I have a lot of experience with it.

What do I think about the stability of the solution?

The solution has proven itself to be very stable. Its performance is good and it's reliable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand it, it can do so rather easily.

We have about 20 customers that are using the solution currently.

How are customer service and technical support?

We've been in touch with technical support in the past and they have been very quick to respond to us. They are knowledgeable and helpful. We're quite happy with their level of support.

How was the initial setup?

The solution is very easy to implement. It's not overly complex or difficult. 

The deployment times vary. It depends on how many servers you have to deploy. For reference, one server typically takes between ten to 20 minutes to set up.

What about the implementation team?

We are capable of implementing the solution to our clients if they need us to.

What's my experience with pricing, setup cost, and licensing?

The solution is free. It doesn't cost us anything to use it. We don't pay any licensing fees. 

What other advice do I have?

We are both using the solution and implementing it for our customers.

We are using the latest version of the solution at this time.

I'd rate the solution at a ten out of ten. We've been very happy with it so far.

I would definitely recommend the product to other users, companies, and organizations.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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MH
System Engineer at a computer software company with 201-500 employees
Real User
Top 5
A critical system either performs impeccably or it is a failure. This impeccable product is a success.

Pros and Cons

  • "This is a reliable system that supports Veeam backup and recovery for Windows."
  • "There really are no cons. The product simply has to maintain development to keep up with changes in the operating system."

What is our primary use case?

We are resellers for Veeam Agent and more people are buying it for Microsoft Windows. They are buying Veeam Agent for Windows as a solution for allowing and maximizing the performance of Veeam for Windows and they are also buying Veeam as a product. These agents are very popular. We sell Veeam Agent to 50% of the Windows customers looking for a backup and recovery system and we sell other products to the other 50%.  

What is most valuable?

The most valuable part of Veeam from my perspective is the product's ease-of-use.  

What needs improvement?

I do not think that I can be specific about certain things that Veeam needs to do to improve. They just need to continue the development to follow trends in the industry, the development of the Microsoft operating system, and incorporate new functionalities into the Veeam Agent to keep the product competitive in the market.  

The situation with the Veeam Agent for Windows is pretty much the same as for the Veeam Agent for Linux. Agents use the functionality of the operating systems to keep a record of the platform in a stable state. They make a snapshot of the operating system and then can release or replace the state of the operating system to a stable state from the snapshot if it becomes unstable.  

The difference in the products is just the need to follow the requirements of the OS version where it is deployed.  

For how long have I used the solution?

We have been selling Veeam for a long time so I do not know exactly, but it is about seven or eight years.  

What do I think about the stability of the solution?

The product has to be stable to be functional and useful. It is functional and useful so it is stable.  

How was the initial setup?

The initial setup of Veeam Agent for Windows is as straightforward as with Veeam Agent for Linux. Both are fairly easy to set up and it does not take a long time. The deployment engine is essentially the same with both Linux and Windows.  

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate the Veeam Agent for Microsoft Windows as either a zero or a ten. The product is either working or it is not working. When it is not working, it is not doing its job and it is a zero. All the other times when it is working, it is a ten.  

It is black or white. It is very simple to rate. It is a ten virtually all of the time because it is working.  

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
FD
Senior Solution Architect at a comms service provider with 11-50 employees
Real User
Top 5
A stable and scalable solution that makes it easy to back up physical servers and works fine

What is our primary use case?

We are using it to back up the physical servers of our customers who are working on-prem. It is deployed in the environment of our customers. We are using its latest version.

What is most valuable?

It is good and easy to use for backing up physical servers. It is working fine, and it is stable and scalable.

What needs improvement?

It fulfills our needs in terms of features. In terms of improvements, they can maybe improve its documentation.

For how long have I used the solution?

I have been using this solution for six years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We can install it on all servers or whichever server we want.  We have 20…

What is our primary use case?

We are using it to back up the physical servers of our customers who are working on-prem. It is deployed in the environment of our customers. We are using its latest version.

What is most valuable?

It is good and easy to use for backing up physical servers. It is working fine, and it is stable and scalable.

What needs improvement?

It fulfills our needs in terms of features. In terms of improvements, they can maybe improve its documentation.

For how long have I used the solution?

I have been using this solution for six years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We can install it on all servers or whichever server we want. 

We have 20 users in our organization. We are using this product, but I don't think that we will increase its usage because there are not many physical servers. There are more virtual servers, and we use this product mostly for the physical servers. 

How are customer service and technical support?

I never had to create a support ticket for this solution.

Which solution did I use previously and why did I switch?

I used IBM Tivoli when I was working with IBM.

How was the initial setup?

It is a cloud solution. There is no installation.

What's my experience with pricing, setup cost, and licensing?

We have a cloud provider agreement with Veeam. We are also paying for the agent.

What other advice do I have?

I would recommend this solution. I would rate Veeam Agent for Microsoft Windows a nine out of ten. It is a good solution.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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