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Director at a tech services company with 201-500 employees
Real User
Top 10
Scalable, stable, and provides secure backups for Microsoft

What is our primary use case?

We primarily use the solution for backup. We leverage it for security reasons so that we feel safe about the security of our data. Microsoft doesn't guarantee anything. If they lose your data, then they lose your data, and that's it. This gives us a sense that we won't lose anything if something happens. 

What is most valuable?

The solution provides good backup services for Microsoft 365. The product has been stable so far.  I'm confident that the solution can scale as needed. 

What needs improvement?

The installation could always be a little bit easier. You do need to be a bit technical.

For how long have I used the solution?

I've been using the solution for two years at this point. 

What do I think about the stability of the solution?

What is our primary use case?

We primarily use the solution for backup. We leverage it for security reasons so that we feel safe about the security of our data. Microsoft doesn't guarantee anything. If they lose your data, then they lose your data, and that's it. This gives us a sense that we won't lose anything if something happens. 

What is most valuable?

The solution provides good backup services for Microsoft 365.

The product has been stable so far. 

I'm confident that the solution can scale as needed. 

What needs improvement?

The installation could always be a little bit easier. You do need to be a bit technical.

For how long have I used the solution?

I've been using the solution for two years at this point. 

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

While I haven't had the need to scale, I'm confident that if I needed to scale the solution to thousands of users, it wouldn't be a problem.

At the moment, I only have two customers on the solution. 

I'd rate the solution at an eight out of ten.

How was the initial setup?

It's my understanding that the initial setup wasn't too difficult. That said, I wasn't directly involved in the process. It's likely pretty straightforward. 

You only need one person to handle the deployment and maintenance tasks. It doesn't require a big team. They need to be a bit technical, however, it's not too complex. 

What about the implementation team?

A colleague of mine set it up.

What's my experience with pricing, setup cost, and licensing?

You do need a license in place to use the solution. In our case, we pay a yearly licensing fee. 

What other advice do I have?

I'd recommend the solution to other users and organizations. 

I would rate the product at an eight out of ten. I've been pleased with its capabilities so far. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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BartHeungens
Hybrid Infrastructure Solution Architect at Bitcon
Real User
Top 5
Clear procedures, easy to install, good support, scalable, and well-integrated
Pros and Cons
  • "I want an additional copy of my data in the Office cloud and it works."
  • "When you are working in the Cloud security is very important."

What is our primary use case?

We use this solution to protect our mailboxes, our data, and Office 365.

We use it in our office as well as for our customers who have Office 365.

I use it in a multi-tenant way.

What is most valuable?

It does what it does. I want an additional copy of my data in the Office cloud and it works. I can restore the data.

The interface is quite okay and the procedures are clear.

There are many applications in Office 365 and new applications are being added. They keep up with all of the data.

What needs improvement?

Security is the most important feature. When you are working in the Cloud security is very important.

They may have made changes recently, and may already have the two-factor integration, and following the security upgrades from Office themselves.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for approximately two years.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution. We have not had any issues with stability.

What do I think about the scalability of the solution?

It is very scalable.

While I still have customers who are using Office 365, I will continue to use this solution to protect their data.

How are customer service and technical support?

I am very happy with Veeam's support. They are good and very responsive.

How was the initial setup?

The initial setup is straightforward. It's is very easy to install.

It can be deployed in less than an hour.

What about the implementation team?

I completed the installation and deployment myself.

What's my experience with pricing, setup cost, and licensing?

I have a per-user license for the number of users and the mailboxes that I have.

What other advice do I have?

Definitely, I recommend using Veeam Backup for Office 365.

They are adding SharePoint and OneDrive as well as other integrations.

I would rate Veeam Backup for Office 365 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Veeam Backup for Office 365. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
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Senior Technical Consultant at a tech services company with 11-50 employees
Consultant
Top 10
It has got all the features and is very stable and scalable
Pros and Cons
  • "It has got all the features. You can restore a mailbox based on an email or a calendar or based on all the emails. A user can also get access to restore the mailbox."
  • "They can provide a dashboard for sizing. This feature might get included in the next release."

What is our primary use case?

We are using this solution to back up our users' mailboxes, that is, Office 365 mailboxes.

What is most valuable?

It has got all the features. You can restore a mailbox based on an email or a calendar or based on all the emails. A user can also get access to restore the mailbox.

What needs improvement?

They can provide a dashboard for sizing. This feature might get included in the next release.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for the last two to three years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is easily scalable. We just need to add the licenses. We have around 50 users who use it on a daily basis.

How are customer service and technical support?

We get support from the vendor. We didn't face many issues to evaluate them. Whenever we contacted them, the issue was fixed immediately.

How was the initial setup?

The initial setup is pretty simple and very straightforward. We finished the deployment within one or two days.

What about the implementation team?

We did the implementation. We had received the training for this solution. Its maintenance is also done by us. We also get support from the vendor.

What's my experience with pricing, setup cost, and licensing?

We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything.

What other advice do I have?

I would definitely recommend this solution. It is working fine, and there are no issues. We are happy with its features.

I would rate Veeam Backup for Office 365 a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Darshil Sanghvi
Consultant at a tech services company with 501-1,000 employees
Reseller
Top 5Leaderboard
Useful email restore feature, stable, but integration with other email provider needed
Pros and Cons
  • "One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it."
  • "We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup."

What is our primary use case?

We use this solution to backup our database of Office 365 users' information.

What is most valuable?

One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it.

What needs improvement?

We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup.

In an upcoming release, there should be backup support for other email providers, such as Gmail.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

The solution is stable, we have had no problems.

What do I think about the scalability of the solution?

We have approximately 50 users using this solution.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required and a per-user fee for this solution.

What other advice do I have?

We will be evaluating whether we will continue using this solution in the future because it is not practical to keep it when it does not do the backups of all our users' information requiring us to have two solutions.

I rate Veeam Backup for Office 365 a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Vijay-Pandey
Delivery manager at a computer software company with 201-500 employees
MSP
Top 5
A stable solution which is easy to use, but should have better integrative capabilities
Pros and Cons
  • "The solution is easy to use and stable and can be made to fit one's needs."
  • "The solution should have backup integration features, not just concerning mail but also when it comes to such solutions as SharePoint."

What is our primary use case?

As the solution is cloud-based, we are always using the latest version.

The solution allows a person to keep his data third party when it comes to compliance requirements, thus necessitating that it only be backed up at a certain place. The solution is used wholly for compliance requirements. 

What needs improvement?

The solution should have backup integration features, not just concerning mail but also when it comes to such solutions as SharePoint. 

For how long have I used the solution?

We have been using Veeam Backup for Office 365 for the last couple of years.

What do I think about the stability of the solution?

The solution is stable and can be tailored to one's needs. 

How are customer service and support?

There is no technical support needed. 

How was the initial setup?

As the solution is on the cloud, there is no installation required. 

What's my experience with pricing, setup cost, and licensing?

We are talking about a third party solution, so there is a licensing fee. 

What other advice do I have?

The solution is easy to use and stable and can be made to fit one's needs.

I would recommend the solution to others who need it to meet their compliance requirements. However, if this is not required by one's organization and there are policies in place for third party back up other than that provided by the public cloud provider, then I would advise going with an alternate solution. 

An example would involve a law firm or VSSR sector which has certain user data that cannot be maintained solely on the cloud and necessitates a copy being kept in one's vault. 

I rate Veeam Backup for Office 365 as a six-plus out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Hairulnizam .
Solutions Consultant at a tech services company with 51-200 employees
Consultant
Top 5
Reliable, it is easy to use, and has a good email capacity

What is our primary use case?

The primary use case is to keep emails for longer retention time.

What is most valuable?

The feature that I like the most is the system backup recovery from OneDrive.

What needs improvement?

The license pricing can be reduced.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for three months.

What do I think about the stability of the solution?

It's a stable product and we have not had any issues.

What do I think about the scalability of the solution?

Veeam Backup for Office 365 is scalable. We have 50 users in our company and we have plans to continue using it.

How are customer service and technical support?

Technical support is okay. They are the same as other technical support systems all over…

What is our primary use case?

The primary use case is to keep emails for longer retention time.

What is most valuable?

The feature that I like the most is the system backup recovery from OneDrive.

What needs improvement?

The license pricing can be reduced.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for three months.

What do I think about the stability of the solution?

It's a stable product and we have not had any issues.

What do I think about the scalability of the solution?

Veeam Backup for Office 365 is scalable. We have 50 users in our company and we have plans to continue using it.

How are customer service and technical support?

Technical support is okay. They are the same as other technical support systems all over the world where you go to level one to speak with technical support.

Which solution did I use previously and why did I switch?

Previously, I did not use another product.

How was the initial setup?

The initial setup and installation were straightforward.

It only took 10 to 15 minutes to deploy.

What about the implementation team?

We did not use a vendor, retailer, or consultant. The implementation was done by myself.

What's my experience with pricing, setup cost, and licensing?

The licensing price is quite high. It's expensive.

What other advice do I have?

I would recommend this solution to others who are interested in implementation.

It's a good solution with good email capacity, and it's easy to use.

I would rate Veeam Backup for Office 365 a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Modern Data Center and Cloud Engineer II at a tech services company with 51-200 employees
MSP
Top 5Leaderboard
Easy to use, responsive technical support, and reliable

What is our primary use case?

I use the solution for software production and virtual machine backups.

What is most valuable?

One of the main features of the solution is it is easy to use.

For how long have I used the solution?

I have been using the solution for approximately one year.

What do I think about the stability of the solution?

The solution is very stable. However, in our last deployment, we have had some conductivity issues that we have yet to be resolved. In my country, we have a decent download speed but the upload is not that fast which is causing some issues.

What do I think about the scalability of the solution?

We plan to increase usage in the future.

How are customer service and technical support?

I am satisfied with the technical support of the…

What is our primary use case?

I use the solution for software production and virtual machine backups.

What is most valuable?

One of the main features of the solution is it is easy to use.

For how long have I used the solution?

I have been using the solution for approximately one year.

What do I think about the stability of the solution?

The solution is very stable. However, in our last deployment, we have had some conductivity issues that we have yet to be resolved. In my country, we have a decent download speed but the upload is not that fast which is causing some issues.

What do I think about the scalability of the solution?

We plan to increase usage in the future.

How are customer service and technical support?

I am satisfied with the technical support of the solution.

How was the initial setup?

The documentation for the installation is good. However, if you are new to the environment the installation could be difficult. The first time we did it it took approximately four days.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and we pay annually.

What other advice do I have?

I would recommend this solution to others.

I rate Veeam Backup for Office 365 a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Technical Sales Engineer Individual Contributor at a tech services company with 11-50 employees
Real User
Unique backup solution which allows us to back up data from the cloud to our on-premise hardware
Pros and Cons
  • "Veeam Backup gives you the option to backup your data from the cloud to on-premises."
  • "This solution does provide the option to choose a different target of storage."

How has it helped my organization?

As a customer, you don't have the required protection of your data when you use 365. There are two possibilities; Veeam Backup and Veritas SaaS Backup. The difference between the two is that Veeam Backup gives you the option to backup your data from the cloud to on-premises.

What needs improvement?

This solution could provide the option to choose a different storage areas. When you backup data, you have different types of backup and you have the possibility to pay for different levels of target storage. For example, when you use storage in the cloud, you can have a different storage classes with degrees of performance. This solution does provide the option to choose a different target of storage. 

It would be good if we could provide our customers with a possibility, using this tool, to back up additional data using less expensive storage (like AWS Glacier does). 

This solution would be improved if our customers could simplify their graphic user interface and for it to be more user-friendly. 

For how long have I used the solution?

We have used this solution for two years. 

What other advice do I have?

I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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