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Simon O'Sullivan
Senior VP at Maxava
Real User
Top 20
Easy to use, stable, and good price, but its integration with third-party solutions can be better

What is our primary use case?

We develop our own replication solutions for the IBM i platform. Our product is called Maxava. We have 500 customers using that for disaster recovery, data replication. We use Veeam in-house for our Windows replication.

What is most valuable?

I am not a direct user of this product, but my technical guys tell me that they like the product, and it is easy to use. We don't have any issues with it.

What needs improvement?

It would be nice if it could be integrated with third-party solutions like ours. It has been supporting just Windows and virtual machines.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

It is stable. I am not aware of any issues. …

What is our primary use case?

We develop our own replication solutions for the IBM i platform. Our product is called Maxava. We have 500 customers using that for disaster recovery, data replication. We use Veeam in-house for our Windows replication.

What is most valuable?

I am not a direct user of this product, but my technical guys tell me that they like the product, and it is easy to use. We don't have any issues with it.

What needs improvement?

It would be nice if it could be integrated with third-party solutions like ours. It has been supporting just Windows and virtual machines.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

It is stable. I am not aware of any issues.

What do I think about the scalability of the solution?

It is scalable. We're just using it in-house. We have maybe 20 to 23 users that we support on it.

How are customer service and technical support?

Our guys have probably talked to support from time to time, but I haven't seen any issues raised about it or anything like that. So, I presume it's all pretty good.

How was the initial setup?

It was pretty easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

Its pricing is really good.

What other advice do I have?

I would recommend this solution. From my point of view, I haven't had any issues with it.

I would rate Veeam Backup & Replication a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network & Communication Engineer with 11-50 employees
Real User
Simple setup, integrates well, but backup compression could improve
Pros and Cons
  • "The integration of Veeam Backup Replication is very good."
  • "The parallel backup process from the Veeam server to Veeam has some limitations. The number of parallel backups should be increased and the compressional is very low. Sometimes it is half or one-third, but other backup solutions' compression levels are very high."

What is our primary use case?

We are using Veeam Backup Replication for server and virtual backups.

What is most valuable?

The integration of Veeam Backup Replication is very good.

What needs improvement?

The parallel backup process from the Veeam server to Veeam has some limitations. The number of parallel backups should be increased and the compressional is very low. Sometimes it is half or one-third, but other backup solutions' compression levels are very high.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately two years.

What do I think about the stability of the solution?

I have found Veeam Backup Replication to be stable.

What do I think about the scalability of the solution?

The solution is scalable. However, with other systems, such as physical Linux servers, the integration with different applications is not very good and there can be some issues. Sometimes they are not fully integrated with the application.

How are customer service and support?

 In my case, there is no technical support needed.

How was the initial setup?

The Veeam Backup Replication initial setup was very easy.

What about the implementation team?

I did the deployment myself.

What's my experience with pricing, setup cost, and licensing?

We use the community edition of the Veeam Backup Replication and it is a software-based license. It can be a little expensive.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

I would recommend this solution.

I rate Veeam Backup Replication a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Data Centre Manager - IT Coordinator PMP at a tech services company with 51-200 employees
Reseller
Top 20
Review about Veeam Backup & Replication
Pros and Cons
  • "The solution works well in two different environments, whether it is on-premises, cloud, or a combination."
  • "If you do not use the standard software and you go with a third-party solution such as this one, it might not work the same. There is an integration issue I understand between the database standards."

What is our primary use case?

We use the solution mainly for backup and redundancies. We keep historical VM images and replicate them to other data centers that we have.

What is most valuable?

The solution works well in two different environments, whether it is on-premises, cloud, or a combination.

What needs improvement?

If you do not use the standard software and you go with a third-party solution such as this one, it might not work the same. There is an integration issue I understand between the database standards.

Additionally, the solution can be difficult to manage if you do not have the training.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

The stability of the solution is good.

What do I think about the scalability of the solution?

We have deployed this solution mostly in medium to large size businesses.

How was the initial setup?

The installation is very straightforward.

What's my experience with pricing, setup cost, and licensing?

When it comes to pricing for a backup solution for data centers, you do not care about the price. We just care about the service and want it to be reliable. In terms of subscription, it really makes sense. When you want to use all the functionalities it is good that Veeam did the subscription-based model, this is what gives it the most strength on the price.

What other advice do I have?

I rate Veeam Backup Replication an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Directeur service informatique at a comms service provider with 11-50 employees
Real User
Top 10
Easy to install and support
Pros and Cons
  • "The solution is easy to install and very stable."
  • "The tech support could be better."

What is our primary use case?

We use the solution for backing up software from the computer to the server to VMware.

What is most valuable?

I am not in the best position to discuss the solution's most valuable features, as I am not the one who is really using it. This is more a question for the high level-three technicians who are doing so. 

I know that the solution does not have any issues and that they love it. It is easy to install and very stable. We are really not inconvenienced by it. 

What needs improvement?

The tech support could be better. I rate it as a six out of ten. Though this is not frequent, when we have had need to resort to it, we found it to not be good. 

What do I think about the stability of the solution?

The solution is very stable. 

How are customer service and support?

The tech support could be better. I rate it as a six out of ten. Though this is not frequent, when we have had need to resort to it, we found it to not be good.

How was the initial setup?

The initial setup is straightforward. 

What about the implementation team?

The solution is easy to support once it has been set up. 

What's my experience with pricing, setup cost, and licensing?

I am not familiar with the licensing fees. 

What other advice do I have?

I do not have any particular advice to impart to others looking to implement the solution. 

I rate Veeam Backup & Replication as a nine-point-five out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Senior Presales Engineer at a comms service provider with 1,001-5,000 employees
Real User
Top 10
Inexpensive, handles small workloads well, but workload type limited

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately five years.

What do I think about the stability of the solution?

Veeam Backup Replication is stable for VMware, it works well. However, if you backup other workloads. For example, I had some issues with Oracle or SQL servers.

What do I think about the scalability of the solution?

Veeam is changing its licensing model and I think scaling will be more difficult. I didn't study in a deep way, but I remember last year's licensing model for scalability was easy because it's only a licensing processor socket on a host. When they change the licensing model I am not sure if scaling will be easy anymore.

How are customer service and support?

I have not contacted technical support. …

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately five years.

What do I think about the stability of the solution?

Veeam Backup Replication is stable for VMware, it works well. However, if you backup other workloads. For example, I had some issues with Oracle or SQL servers.

What do I think about the scalability of the solution?

Veeam is changing its licensing model and I think scaling will be more difficult. I didn't study in a deep way, but I remember last year's licensing model for scalability was easy because it's only a licensing processor socket on a host. When they change the licensing model I am not sure if scaling will be easy anymore.

How are customer service and support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

I have used NetBackup. For heavy workloads or if I need consistent backup and restore, I prefer NetBackup over Veeam Backup Replication.

How was the initial setup?

The setup was straightforward Veeam Backup Replication. NetBackup is a larger solution and takes more time to implement but Veeam Backup Replication takes approximately 40 days.

What's my experience with pricing, setup cost, and licensing?

Veeam Backup Replication is inexpensive for small workloads.

What other advice do I have?

I would not recommend Veeam Backup Replication for Oracle Database and I would recommend it only if you have a small budget.

I rate Veeam Backup Replication a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Tasos Skaltsas
IT Systems Engineer at Thenamaris Ships Management
Real User
Top 20
Straightforward installation, quick support, and effective replication

What is our primary use case?

We are using Veeam Backup Replication only to replicate things from one server to another. We are in the testing phase, not in production. We are only using a small part of the solution.

What is most valuable?

The replication is the most valuable feature for us.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately three years.

What do I think about the stability of the solution?

The stability of the solution is perfect.

How are customer service and support?

The technical support is very good. The one or two times that we needed something from technical support, they answered quickly and right to the point.

How was the initial setup?

The initial setup of Veeam Backup Replication is…

What is our primary use case?

We are using Veeam Backup Replication only to replicate things from one server to another. We are in the testing phase, not in production. We are only using a small part of the solution.

What is most valuable?

The replication is the most valuable feature for us.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately three years.

What do I think about the stability of the solution?

The stability of the solution is perfect.

How are customer service and support?

The technical support is very good. The one or two times that we needed something from technical support, they answered quickly and right to the point.

How was the initial setup?

The initial setup of Veeam Backup Replication is straightforward. The process took approximately two days. The setup could be streamlined to take less time.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The license cost is per socket, per processor. We can have one license with two processors and we can cover everything inside of the test environment that we have.

Which other solutions did I evaluate?

We wanted the best software in the market and the best software for what we needed is Veeam Backup Replication. We did not compare other solutions, we only selected the best-reviewed solution.

What other advice do I have?

This solution is perfect for replication.

I rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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System Administrator at a tech services company with 201-500 employees
Real User
Top 20
Good support, stable, and offers good features for the price
Pros and Cons
  • "I have been in contact with technical support and they are very good."
  • "I would like to see better features for exporting to cloud-based repositories."

What is our primary use case?

We use this product for backing up on-premises virtual servers. We have virtual servers at our two sites that we back up, and we also replicate them between each other.

What is most valuable?

Compared to other products, Veeam has a lot of features for the price.

What needs improvement?

I would like to see better features for exporting to cloud-based repositories.

Having reduced pricing for smaller businesses would be helpful.

For how long have I used the solution?

We have been using Veeam Backup & Replication for approximately 10 years.

What do I think about the stability of the solution?

This product is very stable.

What do I think about the scalability of the solution?

There are two of us, myself and my colleague, who use this solution in our company.

How are customer service and technical support?

I have been in contact with technical support and they are very good.

How was the initial setup?

I find the installation fairly easy, although I've been working with it for quite a while.

What's my experience with pricing, setup cost, and licensing?

This product is not cheap, but it's well worth the cost.

What other advice do I have?

I am looking forward to a new feature that is coming out in version 11 that allows you to lock your backups in a Linux backup repository. This will stop ransomware from destroying your backups.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ArturoPerez
CEO at East Harlem Council for Human Services, Inc.
Reseller
Top 20
Reliable backup that is easy to install and deploy, with good support

What is our primary use case?

We also provide services to our customers. We use this solution to backup virtual machines.

What is most valuable?

The most valuable feature of this solution is the recuperation of the weaker machines.

What needs improvement?

Pricing can be improved.

For how long have I used the solution?

I have been using Veeam Backup & Replication for between six and seven years. We are using version 11.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

We can deploy as many virtual machines as we have in our environment. We have approximately 25 users in our company.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

What is our primary use case?

We also provide services to our customers.

We use this solution to backup virtual machines.

What is most valuable?

The most valuable feature of this solution is the recuperation of the weaker machines.

What needs improvement?

Pricing can be improved.

For how long have I used the solution?

I have been using Veeam Backup & Replication for between six and seven years.

We are using version 11.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

We can deploy as many virtual machines as we have in our environment.

We have approximately 25 users in our company.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

Once you know the concept, it is very easy to install and setup.

The deployment time varies on how many machines you have.

In one week, you can have a very good installation.

What's my experience with pricing, setup cost, and licensing?

They could work at providing a better price.

What other advice do I have?

It is a very good product. It does what it takes to backup virtual machines. It is easy to set up and it is very quick.

So far, there isn't anything that I don't like and we are very happy with it.

I would rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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