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Bhaskar Venkat Kota
Sr. System Architect at a tech services company with 201-500 employees
Real User
Top 5
A backup and replication solution with good documentation and technical support.

What is our primary use case?

We use Veeam Backup and Replication for the virtual server. 

What is most valuable?

The documentation is very good. It's also easy to install Veeam Backup and Replication. They have also introduced a Continous Data Protection (CDP) feature, which is very good.

What needs improvement?

I don't see much room for improvement except that the price could be better. 

For how long have I used the solution?

I have been in a partnership with Veeam for about four years.

What do I think about the stability of the solution?

Veeam Backup and Replication is a stable product.

What do I think about the scalability of the solution?

Veeam Backup and Replication is a scalable solution.

How are customer service and technical support?

Technical support is…

What is our primary use case?

We use Veeam Backup and Replication for the virtual server. 

What is most valuable?

The documentation is very good. It's also easy to install Veeam Backup and Replication. They have also introduced a Continous Data Protection (CDP) feature, which is very good.

What needs improvement?

I don't see much room for improvement except that the price could be better. 

For how long have I used the solution?

I have been in a partnership with Veeam for about four years.

What do I think about the stability of the solution?

Veeam Backup and Replication is a stable product.

What do I think about the scalability of the solution?

Veeam Backup and Replication is a scalable solution.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

We use Commvault for the standalone server and VMware for different sites.

How was the initial setup?

The initial setup and implementation are straightforward. 

What about the implementation team?

Two of us can deploy this solution depending on the use case. Usually, one person is enough to maintain Veeam.

What's my experience with pricing, setup cost, and licensing?

The license is a bit expensive.

What other advice do I have?

I would recommend this product to potential users.

On a scale from one to ten, I would give Veeam Backup and Replication an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Data Center Consultant at a tech services company with 1,001-5,000 employees
MSP
Top 5
Review about Veeam Backup & Replication
Pros and Cons
  • "Veeam's file monitoring capabilities are strong and consistent."
  • "The Veeam portal should be better integrated with all the parts of the new release. But there's always a workaround to replicate the new solution. I'd like to have better integration with other solutions like SAP."

What is our primary use case?

We use Veeam to protect and replicate the data. We need another tool for protecting the information.

What is most valuable?

Veeam's file monitoring capabilities are strong and consistent. 

What needs improvement?

The Veeam portal should be better integrated with all the parts of the new release. But there's always a workaround to replicate the new solution. I'd like to have better integration with other solutions like SAP.

For how long have I used the solution?

I've been working with Veeam Backup for three years. 

What do I think about the scalability of the solution?

Veeam is highly scalable.

How are customer service and support?

Veeam support is integrated across phone, chat, and email, and they have excellent discipline.

How was the initial setup?

Veeam is relatively easy to deploy and you have two options. It only takes one engineer to deploy and maintain.

What other advice do I have?

I rate Veeam nine out of 10. Cloud integration is a good option. They have many ways to provide integration. Some on-premise elements are part of the integration with Google. You can add part of the center to the backup to create a hybrid setup. It's not enough to have all the backup with RAMM or ERMA. The portfolio that comes with Veeam is easy, and that's also good to have — to cover all the enterprise and part of the availability suite. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Learn what your peers think about Veeam Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,143 professionals have used our research since 2012.
JoseDa Silva
Technical Pre-Sales Consultant at a tech services company with 1,001-5,000 employees
Consultant
Top 5
Support provides solutions immediately
Pros and Cons
  • "I think that the scalability is very good. We can't compare it."
  • "I like the Acronis backup solutions on the block-based part of backups. That is a functionality that Veeam does not provide."

What needs improvement?

I like the Acronis backup solutions on the block-based part of backups. That is a functionality that Veeam does not provide. 

Otherwise, I don't see any additional improvements in Veeam because they are very good. It integrates very well with Microsoft applications. Veeam is very user friendly and you don't need to have certifications to work on it.

For how long have I used the solution?

I have been working with Veeam Backup and Replication for the past four years.

What do I think about the scalability of the solution?

I think that the scalability is very good. We can't compare it. The only problem that users may face with Veeam, is if people do not size it correctly, which can cause performance issues.

Cloud backup on AWS Azure is also fantastic. It backs up applications, such as Oracle SAP, as well.

How are customer service and technical support?

The technical support is very good. They provide solutions immediately and they tell the customer exactly what is wrong.

What's my experience with pricing, setup cost, and licensing?

If you tell Veeam that you're competing with, for example, NetBackup or Backup Exec, or Dell or Micro Focus then they may lower the price. They are very competitive.

The price of Micro Focus will beat Veeam, but then you're missing one or two functionalities which is good to have for disaster recovery.

What other advice do I have?

I would rate Veeam Backup a 10 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Architecture Expert at a tech services company with 51-200 employees
Real User
Top 20
Quick to set up and deploy, stable, and supports continuous backup

What is our primary use case?

Our primary use case is for the backup of our virtual machines.

What is most valuable?

The most valuable feature is the continuous backup.

What needs improvement?

At this point, my only complaint is about the licensing costs. We have not experienced any technical problems. In the future, I would like to see better support for direct backup to tape.

For how long have I used the solution?

We have been using Veeam Backup & Replication for two weeks.

What do I think about the stability of the solution?

This is a stable product and we haven't had any problems.

What do I think about the scalability of the solution?

Our installation is not very large, so scaling is no issue. We have seven users who are operators.

How are customer service and

What is our primary use case?

Our primary use case is for the backup of our virtual machines.

What is most valuable?

The most valuable feature is the continuous backup.

What needs improvement?

At this point, my only complaint is about the licensing costs. We have not experienced any technical problems.

In the future, I would like to see better support for direct backup to tape.

For how long have I used the solution?

We have been using Veeam Backup & Replication for two weeks.

What do I think about the stability of the solution?

This is a stable product and we haven't had any problems.

What do I think about the scalability of the solution?

Our installation is not very large, so scaling is no issue.

We have seven users who are operators.

How are customer service and technical support?

We have not needed to contact support.

How was the initial setup?

The initial setup was straightforward and the deployment was quite quick.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are paid yearly and the cost is about $12,000 Swiss Francs ($17,400 USD).

Which other solutions did I evaluate?

We did evaluate other options before adopting Veeam.

What other advice do I have?

This is absolutely a product that I recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Consultant at a tech vendor with 11-50 employees
Consultant
Top 5Leaderboard
Easy to use, good performance, but inadequate technical support

What is our primary use case?

The solution can be used to backup databases. For example, from Windows, Linux, and Oracle. It is sometimes used by government organizations for email backup. 

What is most valuable?

The solution is easy to use and have good performance.

What needs improvement?

The data duplication should be improved.

For how long have I used the solution?

I have been using the solution for a long time.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

The technical support has not been good in my experience. They need to have faster and more reliable support for this solution. …

What is our primary use case?

The solution can be used to backup databases. For example, from Windows, Linux, and Oracle. It is sometimes used by government organizations for email backup. 

What is most valuable?

The solution is easy to use and have good performance.

What needs improvement?

The data duplication should be improved.

For how long have I used the solution?

I have been using the solution for a long time.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

The technical support has not been good in my experience. They need to have faster and more reliable support for this solution.

How was the initial setup?

The installation was straightforward for me since I have done it before. It might not be for first time users. The time for the installation all depends on the environment.

What about the implementation team?

We have one technician for the maintenance and deployment.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and the price is a bit expensive but it depends on the environment that you have on how much it will cost.

What other advice do I have?

I rate Veeam Backup Replication a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Director of IT Operations and Infrastructure at a insurance company with 5,001-10,000 employees
Real User
Fast backup speeds, helpful support, and scalable
Pros and Cons
  • "Veeam Backup Replication is easy to use and has high performance. The backups are very fast. It's a complete solution that fulfills our current needs."
  • "The replication functionality only works for VMware environments. Veeam has a backup agent for AIX operating systems, and we will like to see the replication functionality available for the AIX operating system. Additionally, if the backup functionality for AIX to be included in the Veeam console would be an advantage."

What is our primary use case?

We use Veeam Backup Replication for our backups, for Windows, Linux backups, AIX backups. We also use it for backups for Office 365 mailboxes and files.

What is most valuable?

Veeam Backup Replication is easy to use and has high performance. The backups are very fast. It's a complete solution that fulfills our current needs.

What needs improvement?

The replication functionality only works for VMware environments. Veeam has a backup agent for AIX operating systems, and we will like to see the replication functionality available for the AIX operating system. Additionally, if the backup functionality for AIX to be included in the Veeam console would be an advantage.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately three years.

What do I think about the stability of the solution?

Veeam Backup Replication has been stable.

What do I think about the scalability of the solution?

The scalability of Veeam Backup Replication is good.

How are customer service and support?

We have contacted the support and they are very good.

How was the initial setup?

The implementation of Veeam Backup Replication was at a medium level of difficulty. It was not completely easy, or complex.

The full deployment took approximately four months.

What other advice do I have?

I would recommend others to use this solution.

I rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Assistant Manager at a comms service provider with 1,001-5,000 employees
Real User
Effective backup tools, simple installation, and good technical support
Pros and Cons
  • "I have found the backup call feature very good."
  • "I have found that the reporting could improve in its structure."

What is most valuable?

I have found the backup call feature very good.

What needs improvement?

I have found that the reporting could improve in its structure.

In an upcoming release, the remote site application, physical workload, and other application integration could improve.

For how long have I used the solution?

I have been using the solution for approximately four years.

What do I think about the stability of the solution?

We have experienced some bugs that we reported to the Veeam team and most of the issues have been resolved. For example, we had an issue recovering a file that was 256 characters long which we were testing out. We resolved it by restoring the whole volume.

How are customer service and technical support?

We are satisfied with the technical support.

Which solution did I use previously and why did I switch?

We have also worked with Acronis, Commvault, and Veritas.

How was the initial setup?

The initial setup is very simple.

What's my experience with pricing, setup cost, and licensing?

The price of the solution could improve when comparing it to competitors. The market is very competitive and they should have some discounts or special offers.

Which other solutions did I evaluate?

We have evaluated Commvault and they have a very fantastic rating compared to Veeam Replication. 

What other advice do I have?

I rate Veeam Backup Replication an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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manager technique at a consumer goods company with 10,001+ employees
Real User
Top 5
Easy to use, scalable, and reasonably priced
Pros and Cons
  • "The most valuable feature is the ease of use."
  • "Veeam Backup Replication could improve by having better integration with the cloud. Additionally, they do not have direct integration to S3 or Azure storage for the backups of the VMs. This feature would be beneficial because we have to go through the scalable repository which I do not like."

What is our primary use case?

We are using Veeam Backup Replication for our virtual environments.

How has it helped my organization?

The solution protects our system environment which has helped the company.

What is most valuable?

The most valuable feature is the ease of use.

What needs improvement?

Veeam Backup Replication could improve by having better integration with the cloud. Additionally, they do not have direct integration to S3 or Azure storage for the backups of the VMs. This feature would be beneficial because we have to go through the scalable repository which I do not like. 

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately seven years.

What do I think about the stability of the solution?

Veeam Backup & Replication is stable.

What do I think about the scalability of the solution?

I have found Veeam Backup & Replication scalable. However, you might need to expand your infrastructure. 

How are customer service and support?

The technical support is good.

How was the initial setup?

The installation is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup & Replication is reasonable compared to IBM.

What other advice do I have?

If you have virtual environments or databases, Veeam Backup Replication is a good solution. I would recommend it to others.

I rate Veeam Backup & Replication a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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