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System Administrator at Premier press
Real User
Good support, stable, and it can restore VMs directly into a test environment

What is our primary use case?

We use Veeam for the backup and recovery of our production environment.

What is most valuable?

The most valuable feature is the ability to restore the VMs into a test environment.

What needs improvement?

Some of the best practice documentation could be improved.

What do I think about the stability of the solution?

The stability is perfect and we have not had any problems with it.

What do I think about the scalability of the solution?

With respect to how much we use this solution, we don't expect to increase it. Rather, we're just going to keep our usage the same that we have.

How are customer service and technical support?

Their support is pretty good and I haven't had any issues with it.

How was the initial setup?

The initial setup…

What is our primary use case?

We use Veeam for the backup and recovery of our production environment.

What is most valuable?

The most valuable feature is the ability to restore the VMs into a test environment.

What needs improvement?

Some of the best practice documentation could be improved.

What do I think about the stability of the solution?

The stability is perfect and we have not had any problems with it.

What do I think about the scalability of the solution?

With respect to how much we use this solution, we don't expect to increase it. Rather, we're just going to keep our usage the same that we have.

How are customer service and technical support?

Their support is pretty good and I haven't had any issues with it.

How was the initial setup?

The initial setup is pretty straightforward.

What about the implementation team?

We had an integrator do most of the implementation.

I am the only one in the organization who uses the software.

What other advice do I have?

Overall, we are happy with this software and have not found any limitations to it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Michael Allwin
Service Engineer at a performing arts with 201-500 employees
Real User
Top 20
Once you get it set up, everything is smooth and the recovery is very good

What needs improvement?

Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that.

For how long have I used the solution?

I've only been using Veeam for a couple of months. 

What do I think about the scalability of the solution?

I'm a new client, we only use Veeam on three servers, so I'm not sure how scalable it is, but Veeam claims it's scalable. It's usually deployed in medium-sized enterprises. 

How was the initial setup?

Veeam's installation was hectic. It was tough in the beginning, and the installation process took us a lot longer than we expected. It requires several other…

What needs improvement?

Veeam doesn't have the reporting part quite right. Its data visualization isn't as slick as other solutions like Veritas. For example, in Veritas, you can see a calendar that shows you which days are backed up. Veeam lacks features like that.

For how long have I used the solution?

I've only been using Veeam for a couple of months. 

What do I think about the scalability of the solution?

I'm a new client, we only use Veeam on three servers, so I'm not sure how scalable it is, but Veeam claims it's scalable. It's usually deployed in medium-sized enterprises. 

How was the initial setup?

Veeam's installation was hectic. It was tough in the beginning, and the installation process took us a lot longer than we expected. It requires several other applications and has lots of dependencies.

What's my experience with pricing, setup cost, and licensing?

Veeam is in the same price range as Veritas and similar solutions in that segment. 

What other advice do I have?

I rate Veeam eight out of 10. Once you get it set up, everything is smooth, and the recovery is excellent. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AbsarKhan
Backup Administrator at a financial services firm with 10,001+ employees
Real User
Top 20
Good support, stable, and easy to set up

What is our primary use case?

In my previous company, this was being used as the backup and replication solution.

What is most valuable?

The backup and replication capabilities are quite good.

What needs improvement?

The integration with other solutions should be improved.

For how long have I used the solution?

I have worked with Veeam Backup & Replication for two years. I stopped using it a few months ago when I changed companies.

What do I think about the stability of the solution?

For the entire time that I used it, this product was stable.

What do I think about the scalability of the solution?

This a scalable solution.

How are customer service and technical support?

The technical support for Veeam is good.

Which solution did I use previously and why did I

What is our primary use case?

In my previous company, this was being used as the backup and replication solution.

What is most valuable?

The backup and replication capabilities are quite good.

What needs improvement?

The integration with other solutions should be improved.

For how long have I used the solution?

I have worked with Veeam Backup & Replication for two years. I stopped using it a few months ago when I changed companies.

What do I think about the stability of the solution?

For the entire time that I used it, this product was stable.

What do I think about the scalability of the solution?

This a scalable solution.

How are customer service and technical support?

The technical support for Veeam is good.

Which solution did I use previously and why did I switch?

We currently use Dell EMC Avamar and we also have experience with IBM Spectrum Protect.

These are all specialty tools and are good, although, for the needs of our organization, we prefer Avamar.

How was the initial setup?

The initial setup is easy.

What other advice do I have?

Overall, this is quite a good product and I recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a retailer with 201-500 employees
Real User
Top 20
Easy to use and manage
Pros and Cons
  • "The solution's best features are its ease of use and replication."
  • "The price is an issue. If one has a large number of servers, say... 100-plus, and wishes to add more, an exhausted budget may hinder this ability."

What is our primary use case?

I use the solution for many environments involving various projects. 

What is most valuable?

The solution's best features are its ease of use and replication, which works fine. Its environments are good. It is easy to manage and allows one to easily migrate in different data center sites and firewalls. 

What needs improvement?

The price is an issue. If one has a large number of servers, say... 100-plus, and wishes to add more, an exhausted budget may hinder this ability. This is the only issue of note. 

For how long have I used the solution?

I have been using Veeam Backup & Replication for one year. 

What's my experience with pricing, setup cost, and licensing?

The solution should have a more cost-effective price. This can be an issue if one wishes to expand on a large number of servers, such as those exceeding 100, but does not have the budget to do so. 

What other advice do I have?

The solution's backup extension is easily manageable and its reporting tool is easy to manage by name and to read. 

My role is that of a customer.

I rate Veeam Backup & Replication as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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President at Megasetec
Real User
Easy to manage, good support, and quick installation

What is our primary use case?

I am using Veeam Backup Replication to backup virtual machines.

What is most valuable?

Veeam Backup Replication's most valuable features are it is easy to use and manage.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately three months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Veeam Backup Replication is scalable. We have two users that are using this solution in my organization.

How are customer service and support?

We have been satisfied with the technical support.

How was the initial setup?

The solution is easy to install and configure, it takes approximately 10 minutes.

What about the

What is our primary use case?

I am using Veeam Backup Replication to backup virtual machines.

What is most valuable?

Veeam Backup Replication's most valuable features are it is easy to use and manage.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately three months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Veeam Backup Replication is scalable.

We have two users that are using this solution in my organization.

How are customer service and support?

We have been satisfied with the technical support.

How was the initial setup?

The solution is easy to install and configure, it takes approximately 10 minutes.

What about the implementation team?

The implementation, which includes testing and showing a demonstration to the customer, takes two hours. We have a three-person team that supports the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup Replication could be reduced. The customers are looking at other products because the price is higher than some of the competition.

What other advice do I have?

I rate Veeam Backup Replication a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior System Engineer at a transportation company with 1,001-5,000 employees
Real User
Leaderboard
Reasonably priced, and is well-integrated
Pros and Cons
  • "It serves its intended purpose and it works well."
  • "We have had problems with some jobs. For example, when we have a VM with a large SQL Database, sometimes we cannot adjust the time for transaction logs to back up and overlap time."

What is our primary use case?

We are running the entire infrastructure on a Veeam host.

What is most valuable?

It serves its intended purpose and it works well. It's good enough for us.

It integrates very well.

I believe it is an excellent product for us. I'm not sure what could be improved.

What needs improvement?

We have had problems with some jobs. For example, when we have a VM with a large SQL Database, sometimes we cannot adjust the time for transaction logs to back up and overlap time.

For how long have I used the solution?

I have been using Veeam Backup & Replication for two years.

What do I think about the stability of the solution?

Veeam Backup Replication is a stable product.

Which solution did I use previously and why did I switch?

I have experience with Sematech, as well as HP.

What's my experience with pricing, setup cost, and licensing?

I don't have an issue with the price of Veeam Backup Replication.

What other advice do I have?

Veeam is a recommended product, but I have no evidence of other products. I have not researched other similar products.

I would rate Veeam Backup & Replication an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Product Sales Manager at a tech vendor with 201-500 employees
Real User
Valuable for its internal recovery and flexibility

What is our primary use case?

My primary use case is as a physical environment for cloud protection in different public clouds.

What is most valuable?

The most valuable feature is the internal recovery.

What needs improvement?

In the next release, I would like replication directly to the cloud to be included.

For how long have I used the solution?

I have been using this solution for about four years.

What do I think about the stability of the solution?

This product is very, very stable.

What do I think about the scalability of the solution?

This product is pretty scalable and flexible.

How are customer service and support?

The technical support is pretty good and is available in English and Spanish in Latin America.

How was the initial setup?

The…

What is our primary use case?

My primary use case is as a physical environment for cloud protection in different public clouds.

What is most valuable?

The most valuable feature is the internal recovery.

What needs improvement?

In the next release, I would like replication directly to the cloud to be included.

For how long have I used the solution?

I have been using this solution for about four years.

What do I think about the stability of the solution?

This product is very, very stable.

What do I think about the scalability of the solution?

This product is pretty scalable and flexible.

How are customer service and support?

The technical support is pretty good and is available in English and Spanish in Latin America.

How was the initial setup?

The initial setup was very simple and took about an hour.

What's my experience with pricing, setup cost, and licensing?

Licensing is available both annually and monthly, with no additional fees.

What other advice do I have?

I would rate this solution as ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Architecte Datacenter at a tech services company with 1,001-5,000 employees
Reseller
Offers many functionalities; very good data storing compression

What is our primary use case?

We are integrators and resellers so we install this product in our clients' environment. I'm a data center architect. 

What is most valuable?

A valuable feature is the compression when storing data. The product has a lot of functionalities even though they're not always used in my customers' environments. 

What needs improvement?

I think that the web interface could be more visual. Also, when I was initially evaluating the solution, I had trouble finding detailed information about it and I think that could be improved too. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and technical support?

As…

What is our primary use case?

We are integrators and resellers so we install this product in our clients' environment. I'm a data center architect. 

What is most valuable?

A valuable feature is the compression when storing data. The product has a lot of functionalities even though they're not always used in my customers' environments. 

What needs improvement?

I think that the web interface could be more visual. Also, when I was initially evaluating the solution, I had trouble finding detailed information about it and I think that could be improved too. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and technical support?

As integrators, we use our own support. The documentation is user friendly and that's enough for us.  

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The licensing is on an annual basis and I think it's a good price. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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