We just raised a $30M Series A: Read our story
Miquel Morell
CTO and CISO at omega-peripherals
Reseller
Top 5
Good price to performance ratio, stable, and simple to use

Pros and Cons

  • "What I like most about this solution are the simplicity and the price-performance ratio."
  • "It's a great product, but only if you have everything virtualized."

What is our primary use case?

We are resellers of Veeam with an official partnership and a contract for reselling the product.

What is most valuable?

What I like most about this solution are the simplicity and the price-performance ratio.

What needs improvement?

It's a great product, but only if you have everything virtualized. If you still have non-virtualized environments, then it's not treatable for customers who have some products we can not virtualize. For example, another service, or if you have Oracle or other databases, then it's not treatable for those environments.

For how long have I used the solution?

We have been using Veeam Backup Replication from the point that Veeam was available.

What do I think about the stability of the solution?

It's a stable solution. We have not had any complaints from our clients.

What do I think about the scalability of the solution?

It's scalable with no issues.

How are customer service and technical support?

If we have any issues, our technician teams contact the manufacture if they need help.

How was the initial setup?

The initial setup and deployment are handled by our technician. I have never done it myself, but from my understanding, it's easy.

We have a team in-house for maintenance.

What's my experience with pricing, setup cost, and licensing?

The price is quite fair.

People always want something cheaper but then it doesn't work as well.

What other advice do I have?

Most of the time, we recommend Veeam because it's good enough. But in some environments, we don't see any reason for it and we recommend other solutions.

Know your environment before choosing Veeam to ensure that it is suitable.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
NS
IT Infrastructure Excellence Lead at a non-profit with 10,001+ employees
Real User
Top 20
Works well for failover and disaster recovery, has good replication, and is relatively cheap

Pros and Cons

  • "Replication is most valuable."
  • "The cloud part of it can be improved. There should be an option for Veeam in your own cloud, as compared to the Veeam cloud offering that's currently there. The rest of it is easy."

What is our primary use case?

It is for backup and replication.

How has it helped my organization?

We use it for failover and disaster recovery. There have been times when our primary systems have failed, and we've been able to run virtually until our primary systems are available again. From a business continuity experience, it has worked fairly well.

What is most valuable?

Replication is most valuable.

What needs improvement?

The cloud part of it can be improved. There should be an option for Veeam in your own cloud, as compared to the Veeam cloud offering that's currently there. The rest of it is easy. 

For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

I am not trying to scale it up.

How are customer service and support?

I didn't have any issues with technical support.

Which solution did I use previously and why did I switch?

We use Zerto for the main part, and Veeam for a little part. We use them for different things. I prefer Zerto because I get a better RTU and RPO. It may be not as easy to set up, but once it is working, the RPO is in a region of 10 seconds. As compared to Veeam, its replication is currently two or three times.

How was the initial setup?

It is of medium complexity.

What's my experience with pricing, setup cost, and licensing?

It is relatively cheap.

What other advice do I have?

I would advise others to use it. It is a good system.

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Learn what your peers think about Veeam Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,305 professionals have used our research since 2012.
VB
IT Manager at a consultancy with 1,001-5,000 employees
Real User
Top 20
Easy to set up, supports file and image-level restore, and offers on-the-fly migration

Pros and Cons

  • "The initial setup was very easy."
  • "If a single file is corrupt then the restoration of the entire backup will fail."

What is our primary use case?

We use Veeam to back up our virtual machines, software, and data.

We also use it to replicate data that is on the cloud, outside of the company.

What is most valuable?

It is very easy to restore files and images.

It supports migration on the fly.

What needs improvement?

If a single file is corrupt then the restoration of the entire backup will fail. This type of dependency is a problem.

I would like to see some customized backup functions that allow the end-users to make copies of files.

For how long have I used the solution?

I have been working with Veeam Backup & Replication for six years.

What do I think about the stability of the solution?

Veeam is a stable solution and we haven't had any problems with it.

What do I think about the scalability of the solution?

We have not needed to scale yet, but if required, I think that it is scalable.

We have one group who is using it. Our end-users do not run backups themselves.

How are customer service and technical support?

This product is supported well.

How was the initial setup?

The initial setup was very easy.

What's my experience with pricing, setup cost, and licensing?

We are happy with the pricing and we pay for licensing on a subscription basis.

Which other solutions did I evaluate?

We evaluated Commvault as a backup solution but settled on Veeam.

What other advice do I have?

For users who are interested in folder backup, I recommend Veeam.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Simon O'Sullivan
Senior VP at Maxava
Real User
Top 20
Easy to use, stable, and good price, but its integration with third-party solutions can be better

What is our primary use case?

We develop our own replication solutions for the IBM i platform. Our product is called Maxava. We have 500 customers using that for disaster recovery, data replication. We use Veeam in-house for our Windows replication.

What is most valuable?

I am not a direct user of this product, but my technical guys tell me that they like the product, and it is easy to use. We don't have any issues with it.

What needs improvement?

It would be nice if it could be integrated with third-party solutions like ours. It has been supporting just Windows and virtual machines.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

It is stable. I am not aware of any issues. …

What is our primary use case?

We develop our own replication solutions for the IBM i platform. Our product is called Maxava. We have 500 customers using that for disaster recovery, data replication. We use Veeam in-house for our Windows replication.

What is most valuable?

I am not a direct user of this product, but my technical guys tell me that they like the product, and it is easy to use. We don't have any issues with it.

What needs improvement?

It would be nice if it could be integrated with third-party solutions like ours. It has been supporting just Windows and virtual machines.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

It is stable. I am not aware of any issues.

What do I think about the scalability of the solution?

It is scalable. We're just using it in-house. We have maybe 20 to 23 users that we support on it.

How are customer service and technical support?

Our guys have probably talked to support from time to time, but I haven't seen any issues raised about it or anything like that. So, I presume it's all pretty good.

How was the initial setup?

It was pretty easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

Its pricing is really good.

What other advice do I have?

I would recommend this solution. From my point of view, I haven't had any issues with it.

I would rate Veeam Backup & Replication a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
EV
Data Centre Manager - IT Coordinator PMP at a tech services company with 51-200 employees
Reseller
Top 20
Review about Veeam Backup & Replication

Pros and Cons

  • "The solution works well in two different environments, whether it is on-premises, cloud, or a combination."
  • "If you do not use the standard software and you go with a third-party solution such as this one, it might not work the same. There is an integration issue I understand between the database standards."

What is our primary use case?

We use the solution mainly for backup and redundancies. We keep historical VM images and replicate them to other data centers that we have.

What is most valuable?

The solution works well in two different environments, whether it is on-premises, cloud, or a combination.

What needs improvement?

If you do not use the standard software and you go with a third-party solution such as this one, it might not work the same. There is an integration issue I understand between the database standards.

Additionally, the solution can be difficult to manage if you do not have the training.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

The stability of the solution is good.

What do I think about the scalability of the solution?

We have deployed this solution mostly in medium to large size businesses.

How was the initial setup?

The installation is very straightforward.

What's my experience with pricing, setup cost, and licensing?

When it comes to pricing for a backup solution for data centers, you do not care about the price. We just care about the service and want it to be reliable. In terms of subscription, it really makes sense. When you want to use all the functionalities it is good that Veeam did the subscription-based model, this is what gives it the most strength on the price.

What other advice do I have?

I rate Veeam Backup Replication an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Flag as inappropriate
AR
System Administrator at a tech services company with 201-500 employees
Real User
Top 20
Good support, stable, and offers good features for the price

Pros and Cons

  • "I have been in contact with technical support and they are very good."
  • "I would like to see better features for exporting to cloud-based repositories."

What is our primary use case?

We use this product for backing up on-premises virtual servers. We have virtual servers at our two sites that we back up, and we also replicate them between each other.

What is most valuable?

Compared to other products, Veeam has a lot of features for the price.

What needs improvement?

I would like to see better features for exporting to cloud-based repositories.

Having reduced pricing for smaller businesses would be helpful.

For how long have I used the solution?

We have been using Veeam Backup & Replication for approximately 10 years.

What do I think about the stability of the solution?

This product is very stable.

What do I think about the scalability of the solution?

There are two of us, myself and my colleague, who use this solution in our company.

How are customer service and technical support?

I have been in contact with technical support and they are very good.

How was the initial setup?

I find the installation fairly easy, although I've been working with it for quite a while.

What's my experience with pricing, setup cost, and licensing?

This product is not cheap, but it's well worth the cost.

What other advice do I have?

I am looking forward to a new feature that is coming out in version 11 that allows you to lock your backups in a Linux backup repository. This will stop ransomware from destroying your backups.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ArturoPerez
CEO at East Harlem Council for Human Services, Inc.
Reseller
Top 20
Reliable backup that is easy to install and deploy, with good support

What is our primary use case?

We also provide services to our customers. We use this solution to backup virtual machines.

What is most valuable?

The most valuable feature of this solution is the recuperation of the weaker machines.

What needs improvement?

Pricing can be improved.

For how long have I used the solution?

I have been using Veeam Backup & Replication for between six and seven years. We are using version 11.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

We can deploy as many virtual machines as we have in our environment. We have approximately 25 users in our company.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

What is our primary use case?

We also provide services to our customers.

We use this solution to backup virtual machines.

What is most valuable?

The most valuable feature of this solution is the recuperation of the weaker machines.

What needs improvement?

Pricing can be improved.

For how long have I used the solution?

I have been using Veeam Backup & Replication for between six and seven years.

We are using version 11.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

We can deploy as many virtual machines as we have in our environment.

We have approximately 25 users in our company.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

Once you know the concept, it is very easy to install and setup.

The deployment time varies on how many machines you have.

In one week, you can have a very good installation.

What's my experience with pricing, setup cost, and licensing?

They could work at providing a better price.

What other advice do I have?

It is a very good product. It does what it takes to backup virtual machines. It is easy to set up and it is very quick.

So far, there isn't anything that I don't like and we are very happy with it.

I would rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Bhaskar Venkat Kota
Sr. System Architect at a tech services company with 201-500 employees
Real User
Top 5
A backup and replication solution with good documentation and technical support.

What is our primary use case?

We use Veeam Backup and Replication for the virtual server. 

What is most valuable?

The documentation is very good. It's also easy to install Veeam Backup and Replication. They have also introduced a Continous Data Protection (CDP) feature, which is very good.

What needs improvement?

I don't see much room for improvement except that the price could be better. 

For how long have I used the solution?

I have been in a partnership with Veeam for about four years.

What do I think about the stability of the solution?

Veeam Backup and Replication is a stable product.

What do I think about the scalability of the solution?

Veeam Backup and Replication is a scalable solution.

How are customer service and technical support?

Technical support is…

What is our primary use case?

We use Veeam Backup and Replication for the virtual server. 

What is most valuable?

The documentation is very good. It's also easy to install Veeam Backup and Replication. They have also introduced a Continous Data Protection (CDP) feature, which is very good.

What needs improvement?

I don't see much room for improvement except that the price could be better. 

For how long have I used the solution?

I have been in a partnership with Veeam for about four years.

What do I think about the stability of the solution?

Veeam Backup and Replication is a stable product.

What do I think about the scalability of the solution?

Veeam Backup and Replication is a scalable solution.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

We use Commvault for the standalone server and VMware for different sites.

How was the initial setup?

The initial setup and implementation are straightforward. 

What about the implementation team?

Two of us can deploy this solution depending on the use case. Usually, one person is enough to maintain Veeam.

What's my experience with pricing, setup cost, and licensing?

The license is a bit expensive.

What other advice do I have?

I would recommend this product to potential users.

On a scale from one to ten, I would give Veeam Backup and Replication an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Flag as inappropriate
Buyer's Guide
Download our free Veeam Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.