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Vembu BDR Suite Room for Improvement

Owner at Ali Network Solutions

The encryption feature seems okay. When you change versions, then I have found it to have problems. An example: I was on version 3.9, and I had an encrypted VM. It was restored from version 4 onto a newer Hyper-V server. So, I went from maybe a 2008 to 2012, and it was restored and then it didn't restore, and because of those changes, it didn't like the encryption. But, generally if the version and the hypervisor version are the same, then you shouldn't have any problems with it.

There was one issue though with the hardware IDs. When I went to a different version of Hyper-V, the hardware IDs weren't restored and the machine got two new IDs. The preliminary unique IDs weren't restored, so I had to reactivate programs. That was the only downside.

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Project Manager at TMI DUBAI

It would be a great improvement if they can give a console to control the systems. All other vendors let you simply log in to the cloud console and control everything from there, but for Vembu, whether you choose Vembu Cloud Backup or Vembu Disaster Recovery, you still need to install the Vembu software on your on-premise system and configure it from there. It would be great if I can get a cloud console to manage the systems. 

They can also give an option where if you don't want to install an agent, you can use your own server and manage it, but if you want to manage it from the cloud console, you install the agent. It should be my choice. I should have control when I am sitting at home. I should also have control over the cloud so that I can monitor everything and do whatever I like. If my organization policy does not allow me to do that, then obviously I don't do it, but Vembu should provide such an option.

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IT Consultant at a retailer with 11-50 employees

What I would love to see on the dashboard are graphs, per backup  job. I want to see the month and the days in it. It doesn't matter what type of graph, but it must just give you more information. Currently it's in text format and you have to click on it and investigate. It would be nice if I could see information in a small chart as well. If a job has failed, when did it actually fail and what percentage of it failed? Did it fail completely, 75 percent or 100 percent or did it only fail partially?

Then we would know we have to look at settings, or maybe there's a permission issue, or maybe the unit was offline. Currently it's just showing a red "X" and you have to go in to have a look. If it gave you some information such as "100 percent complete, successful," and not just a checkmark, and if it failed it would tell you, "75 percent successful," then you would know more.

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Learn what your peers think about Vembu BDR Suite. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,676 professionals have used our research since 2012.
Network Manager at a tech services company with 1-10 employees

We do a lot of internal automation, so the Vembu API definitely has some gaps. The Vembu API could definitely use some improvement. We do rely a lot on automation outside of just the regular interface. We've noticed that the Vembu GUI is good, but we do leverage the APIs for a lot of stuff, and there's definitely some room for improvement there.

When it comes to the GUI, it could use some UI modifications to make it a little bit easier to navigate, filter, and sort information.

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Team Lead IT Infrastructure & Support at Africa Prudential Plc

They keep on improving and I can't see anything that they need to add for now.

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Co-Founder, IT Infrastrucure Solutions BU Head at Go Live

Maybe they can add some features regarding working with the vCenter cluster to be able to have more power over the cluster overall, not just over a single or specific host. Also, I would like some enhancements in technology for the web interface, e.g., some interactive technologies to advance the interface of Vembu. Although the current interface is very good, maybe they can use more advanced technologies for its web development.

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Owner at a consultancy with 1-10 employees

The only thing with room for improvement, as everybody says, since I'm in a home lab, would be the price for the CPU; the cost. If I were to add another CPU, I would start to get into an expense where I would question, "Do I really want to continue backing this stuff up?" But from what I could tell, this was definitely the least expensive option to go with.

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President at DirectNetworks, Inc.

With any backup that uses VMware snapshots, there is a disk ballooning issue where VMware reports that the server is using 100% of the assigned storage, even when the disk is thin provisioned, when the Windows "Optimizer" runs while the snapshot is in place. Basically, this is the case when the backup is running. This issue is not specific to the Vembu BDR solution; however, it would be nice if Vembu was able to implement some function that would disable/disallow the Windows Optimizer from running during a backup.

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Manager Infrastructure and Applications at a tech services company with 10,001+ employees

What would have been most valuable for me, would have been the convenience and ease of doing the VMware backups along with the ability to provide a low-level, file level, restore all capability without having to structure the detailed Windows Backups association. So, an ease of setup with a granularity of a restore all capability without having to use a standard Windows Backup. I would need to upgrade my VM environment for this to work currently.

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IT Consultant at a tech services company with 501-1,000 employees

With the configuration of backups, there are a few things I would change with the UI. 

One thing that I reported with the backups: When there are accentuated characters in a path, then we can't restore documents into a folder. There is a bug with the restoration and restoring files with accentuated characters in the path. Hopefully, they have repaired this because otherwise we will restore files and find out that they are not there.

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Senior Full Stack JavaScript Developer at a hospitality company with 1,001-5,000 employees

The compression is unusable in every scenario because the data that we backup is too different, according to each type. Therefore, the compression is not applicable everywhere. So, we don't use the compression at all.

They can work on their cloud solution. In these days, the data becomes too much and you have to back up a lot of data to the site. They could offer cheaper storage to their clients with the cloud, making this a single source of truth solution. In our project, we are using two service providers: One who offers our storage and another who offers the software. If they work on their cloud solution and can offer their clients lower prices for this type of storage, this would be a really good improvement.

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IT Director at a financial services firm with 51-200 employees

I saw that it's not possible to have the last full backup duplicated on our site. Therefore, if I have a lot of information on the main site, I would not want to copy any information to those site servers. It would be nice to be able to make a copy of the last full backup. 

I have sent a lot of missed scheduled emails, but maybe I'm doing something wrong. I will try contacting support to see what I can do better. 

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Lead Computer Technician

The user interface isn't that good. I don't think that the product is user-friendly. Comparing it side by side to Acronis, I would say to Vembu, "Hey, you could make your user interface a little easier."

Vembu will tell you the next scheduled backup, but it doesn't show you the last successful backup. I would have them include a column under "List of Backup Jobs" and have two other columns which say, "Last Successful Backup" and "Next Scheduled Backup", because you don't know now if it's backed up successfully. It just says, "The next scheduled time is this." You don't know from looking at that pane of glass when the last time it actually happened without digging further into reports.

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Systems Business Manager at a construction company with 11-50 employees

The problem that I had getting this up and running was that when I put in a backup plan, and wanted to run that backup plan, that plan had to go onto the server that it's going to do the backup on, and it had to pass on credentials. It would be nice, when you create the credentials for logging on to the server, if it would immediately verify that those credentials work. What ended up happening is I'd have to wait until nighttime to really figure out whether those credentials were valid or not. That prompted me to call support.

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InfoSec Manager at a tech services company with 51-200 employees

They said they can support Red Hat Virtualization and we assumed that they support any compatible system but we found we need to do a network backup or a network image, which is not what it said on their website. I have had many discussions with them about where this component is. Initially, I was searching for a component which would back up Red Hat Virtualization. They said they support this in the same way they support Hyper-V and VMware. I haven't found the feature in their portal or in any of their software. They haven't made a special agent for it, in the way they did for Hyper-V.

When we were in negotiations and discussing this with their pre-sales, we said we haven't found any documents from them talking about how they support Red Hat Virtualization. At the end of the day they said, "No, we deal with Red Hat Virtualization in the same way that we take an image of a file through the network." It's not native in the solution itself. For VMware they have a special agent. But for Red Hat, it's just a network backup, the same as files. When I asked about a license to support Red Hat, they said you just take the network backup and it will do the same job.

For the moment, that is fine for us. We will take the image. But it is not what we expected from the product.

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Project Manager at a manufacturing company with 10,001+ employees

We haven't yet checked its compatibility with the new technologies in the market, such as Nutanix. It would be good if any new technology can also accommodate Vembu.

They need to improve their marketing because not many people are aware of it. People ask me what is Vembu, and I have to explain to them it is a good tool for backup and other things. 

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IT Manager at Kuwait Medical International

There are bugs. For one month, I encountered a big issue where my storage pool could not be identified. My backups were stopped because they were not able to locate the storage pool. So, I removed the settings and started the backups again. The application is not stable. It needs some debugging and testing on the build side of production.

We use Vembu with Microsoft Hyper-V. While the installation is not a problem, there is a problem with the operation side of things. It should be automated. There is something wrong with the structure affecting the product because the backup should not be disturbed. We found without any changes to the network structure then the backups would be affected and I could not fix it by myself. I did not contact support for this, as it was probably due to the new update, but I am unsure. Now, I am monitoring this issue.

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System Engineer at ISB

There are some limitation in Vembu that can be improved. When you take the backup from any server, the full incremental backup is limited. For example, if you run a weekly full backup and monthly backup, they cannot be run at the same time. I should not have to create a new job, but in this scenario, I am creating two jobs. The limitation is created because if I select monthly backup, then I cannot select weekly backup.

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IT Infrastructure Team Lead at a government with 201-500 employees

The reports are at a basic level and there is room for improvement there. It only has historical reports and VM backup job-level reports.

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Information Technology Analyst 3 at a retailer with 51-200 employees

The system died twice and it was apparently the result of corrupted disk sectors. I tried to work with tech support to fix it, but they essentially gave up. So twice, I had to rebuild our server. I don't know why that happened and tech support didn't seem particularly concerned about figuring it out. That's my only complaint.

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Sr. Specialist, IT at WWF-Canada

The product's stability needs some improvements. 

The support is a bit slow in resolving an issue. It takes a long time to recover.

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Learn what your peers think about Vembu BDR Suite. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,676 professionals have used our research since 2012.