We changed our name from IT Central Station: Here's why

Veritas Enterprise Vault OverviewUNIXBusinessApplication

Veritas Enterprise Vault is #2 ranked solution in top Email Archiving tools and #3 ranked solution in top File Archiving tools. PeerSpot users give Veritas Enterprise Vault an average rating of 8 out of 10. Veritas Enterprise Vault is most commonly compared to Commvault: Veritas Enterprise Vault vs Commvault. The top industry researching this solution are professionals from a computer software company, accounting for 34% of all views.
What is Veritas Enterprise Vault?
Enterprise Vault and Enterprise Vault.cloud have the ability to quickly ingest and index terabytes of legacy data into a centralized archive. Each can also scale to support large data volumes (both solutions are successfully deployed at organizations with over 100,000 seats) to help you better manage the rapid growth of information.

Veritas Enterprise Vault was previously known as Enterprise Vault, Symantec Enterprise Vault.

Veritas Enterprise Vault Buyer's Guide

Download the Veritas Enterprise Vault Buyer's Guide including reviews and more. Updated: January 2022

Veritas Enterprise Vault Customers
Aboca Spa, G&F Financial Group, Antelope Valley Hospital, Carrington Holding Company, CSR Israel
Veritas Enterprise Vault Video

Veritas Enterprise Vault Pricing Advice

What users are saying about Veritas Enterprise Vault pricing:
"There is a license required for this solution and it is typically is paid annually."

Veritas Enterprise Vault Reviews

Filter by:
Filter Reviews
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Technical Consultant at Hewlett Packard Enterprise Company
Real User
Top 10
Good query vault, scalable, stable, with quick responding support
Pros and Cons
  • "The archive allows the customers to search any items as far back as five or ten years ago."
  • "I cannot perform application backup, and I am not able to repair the license."

What is our primary use case?

I am not an end-user with this product. I'm a technical consultant.

I am responsible for the migration, as well as the upgrades of this product for my customers.

We use this solution in large enterprise companies, with several mailboxes, and are not able to go through the cloud, due to regulation or other similar reasons.

These companies need a reliable archive solution, and I always recommend Enterprise Vault.

How has it helped my organization?

This solution performs searches for items very quickly. 

Also, the mailboxes are very small in the on-premises locations. This reduces the time for the IT department for maintenance and improves performance on the Exchange server.

What is most valuable?

The most used feature of this solution is the search vault.

We have some customers who have many items in their mailbox. We want to provide them with a cache for two, three, or six months back.

The archive allows the customers to search any items as far back as five or ten years ago.

The search vault doesn't have the cache on Outlook and doesn't make it slower.

What needs improvement?

The backup area needs improvement. I cannot perform application backup, and I am not able to repair the license. 

If someone deletes an item from the vault server, I am not able to restore a single license. I would have to restore the complete mailbox and all of the partitions, which is a lot of work.

It is not a very good solution for the backup and restore capabilities.

For how long have I used the solution?

I have been working with this product for almost four years.

I try to keep the customers up-to-date. Almost all of my customers have the 12.4 or 12.5 version.

I do, however, have a customer who has an older version. But most are up-to-date.

What do I think about the stability of the solution?

The stability is great. This product is great.

We always have the systems on. I barely see any problems with this product. The issues are normally coming from the SQL server. Or, if the customer is not doing the maintenance.

The problems are from the SQL server, and not from the Enterprise Vault.

At times when there is an upgrade, we can experience a small issue.

What do I think about the scalability of the solution?

Scalability is huge. I archive billions of items with no issues at all. The search is great, especially with this newest version.

I don't have any issues with the scalability of this solution.

The size of the environments that we have deployed this solution to varies. We have customers with 15,000 users, some with 10,000 users and there are some with 100, and 500. The largest deployment is 15,000.

How are customer service and technical support?

Technical support is very fast. It's great. I always get my answer and I am always able to get an engineer to solve the issues.

One time, I had a case that took three months to fix tables in SQL and they did it. It was on the dark side, but they got the job done.

It took some time but it was resolved.

Which solution did I use previously and why did I switch?

I haven't had any clients who used another archive solution. They have exchanged on-premises but not to another archive.

How was the initial setup?

I was involved with the design. I installed the product. I upgrade the product and I migrate it to SQL. I do everything.

I start with the step-by-step rule task guide, follow the rule task requirements and the requirements for the SQL server. I install the product, create the policy for the clients, archive a couple of mailboxes to show the clients how is done. Once that is complete the customer takes the lead.

It can take a couple of days to deploy.

After the installation, the maintenance is a couple of hours a week, depending on the company, and how large they are. This does not require full-time work. A couple of times per week is sufficient.

What's my experience with pricing, setup cost, and licensing?

This is an area that is not relevant for me. I am not an end user or a buyer. I don't have this information.

Which other solutions did I evaluate?

Microsoft Exchange Archive is the largest, but I haven't used it. I always recommend Enterprise Vault because this is the main solution.

Microsoft has many solutions, but they don't work perfectly. It's not the best option.

What other advice do I have?

I recommend to my customers to open a new partition for every year or every six months.

It depends on the company and how many items they archive, how many mailboxes are archived, to keep the backup very fast. When I close the partition, I won't need to backup anymore. When it's closed, it is not changing.

There are many items, billions of them. To maintain, you can create a new partition every six months and back up a little bit more. The backup window is very convenient for the customer.

If you are on-premise and cannot go to the cloud, this is the best solution for easy maintenance of your Exchange server. You can go through many mailboxes with several items without a problem.

This product has done its job very well. I would rate Veritas Enterprise Vault a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Solutions Architect at a computer software company with 10,001+ employees
Real User
Top 5Leaderboard
Good SMTP archiving, great at integrating with other solutions, and compatible with other storage types
Pros and Cons
  • "The integration capabilities are second to none."
  • "The file-level archiving is very important in Enterprise Vault 12 and this doesn't really exist in early versions."

What is our primary use case?

We have deployed Enterprise Vault's latest version on our on-premises servers. We use it to migrate the existing data from another version to the newest version.

What is most valuable?

The features that we really like are SMTP archiving, and classification. The solution performs indexing very well.

In version 12, we can search for a text on the image. This is one of the new features on Enterprise Vault 12. It's great that we can search for text, for the purposes of image archiving.

The integration capabilities are second to none.

The solution has great compatibility with many different types of storage.

What needs improvement?

In version 11, there aren't many features about SMTP archiving or giving it support. 

There was one earlier version, Enterprise Vault 10, that was 32-bit indexing. Enterprise Vault from 11 onwards is 64-bit indexing.

The file-level archiving is very important in Enterprise Vault 12 and this doesn't really exist in early versions.

In the future, it would be ideal if it could be integrated with the cloud at high availability. Enterprise Vault is an Active/Passive node. It doesn't provide high availability with Active/Active. In future versions, if Active/Active could be achieved, we could consider it capable of high availability and load balancing as well.

For how long have I used the solution?

I have been using this for more than 10 years, for different clients within my company.

What do I think about the stability of the solution?

The stability is great. In terms of server hardware, performance, and the load, it's quite reliable.

What do I think about the scalability of the solution?

The scalability depends on a few different factors, such as the data, and it's requirements. We need to figure out if the customer wants the data to be stored for five years or ten years and we need to figure out how much storage will be needed now and into the future. It's possible to scale, however.

We have about 5,000-10,000 users within our organization. They would all need to have their mailboxes archived, for example.

How are customer service and technical support?

Our organization provides technical support for Enterprise Vault. We have the ability to work on any Enterprise Vault issues from level One to Four. In a worst-case scenario, we may need to go into SQL scripts to gather more information.

How was the initial setup?

We have complex environments, where the clients have the data of more than 100 terabytes. We deployed successfully, and we migrated data successfully. That said, due to the fact that our environment is complex, the initial implementation wasn't necessarily straightforward.

The maintenance requirements depend upon the features of Enterprise Vault. If it is using for end-user mailbox archiving, yes, we may have some issues from the end-users, and if it is only for a general archiving data, the maintenance is less.

What about the implementation team?

I handled the implementation myself, from scratch. I did the designing, development, deployment to the servers, configuration, and migration. 

What's my experience with pricing, setup cost, and licensing?

The main cost for the Enterprise Vault is a mailbox cost. For example, we need to know how many mailboxes we need to get archived as there is a charge per mailbox.

Which other solutions did I evaluate?

We have so many products, including Commvault and other products. That said, we identified Enterprise Vault as the best option for integrating with different products and different features. For example, it's integrated with the other email servers like Microsoft Office 365 and Microsoft Exchange. It's integrated with other backup servers such as NetBackup and MCT Backup. It's integrated with SQL. So we can't find any other product that has this level of integration capabilities and features.

What other advice do I have?

We're Veritas customers. We don't have a special relationship with the company.

The solution has been deployed on on-premise and virtual servers as well, both on physical as well as virtual servers. I've been working with a variety of different deployment models. I've worked with the solution from version 9 all the way through to 12.

I'd advise those considering using the solution to look at their requirements in terms of scaling, data compatibility, and data integration. These all need to be considered before choosing a product.

Overall, I'd rate the solution eight out of ten. If it offered high availability, I would rank it higher.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about Commvault vs. Veritas Enterprise Vault and other solutions. Updated: January 2022.
563,780 professionals have used our research since 2012.
Presales Engineer at a tech services company with 51-200 employees
Reseller
Top 5Leaderboard
Easy to use, scales well, and has good performance

What is our primary use case?

We are using the solution for email and file archiving, and compliance.

What is most valuable?

The most valuable features are ease of use and performance. However, the performance can depend on the workload being used.

What needs improvement?

The integration needs to improve.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the scalability of the solution?

In my experience, the solution has been scalable.

How was the initial setup?

We have engineers that deal with the technical side of this solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and it is typically is paid annually.

What other advice

What is our primary use case?

We are using the solution for email and file archiving, and compliance.

What is most valuable?

The most valuable features are ease of use and performance. However, the performance can depend on the workload being used.

What needs improvement?

The integration needs to improve.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the scalability of the solution?

In my experience, the solution has been scalable.

How was the initial setup?

We have engineers that deal with the technical side of this solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and it is typically is paid annually.

What other advice do I have?

I rate Veritas Enterprise Vault a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Flag as inappropriate