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VMware Carbon Black App Control OverviewUNIXBusinessApplication

VMware Carbon Black App Control is #2 ranked solution in top Application Control tools. PeerSpot users give VMware Carbon Black App Control an average rating of 10 out of 10. VMware Carbon Black App Control is most commonly compared to McAfee Application Control: VMware Carbon Black App Control vs McAfee Application Control. The top industry researching this solution are professionals from a computer software company, accounting for 28% of all views.
What is VMware Carbon Black App Control?

Carbon Black is a leading provider of next-generation endpoint security. Carbon Black serves more than 3,700 customers globally, including 33 of the Fortune 100. As a cybersecurity innovator, Carbon Black has a strong heritage of innovative technology leadership in multiple endpoint security categories, including application control, endpoint detection and response (EDR), and next-generation antivirus (NGAV). Leveraging its big data and analytics cloud platform - the Cb Predictive Security Cloud - Carbon Black solutions enable customers to defend against the most advanced cyber threats, including malware, ransomware, and non-malware attacks. Deployed via the cloud, on premise, or as a managed service, customers use Carbon Black solutions to lock down critical systems, hunt threats, and replace legacy antivirus.

VMware Carbon Black App Control was previously known as CB Protection, Carbon Black CB Protection.

Buyer's Guide

Download the Application Control Buyer's Guide including reviews and more. Updated: January 2022

VMware Carbon Black App Control Customers
Kaas Tailored, Core-Mark, Indeed, Hologic, Landmark Credit Union, Project Worldwide
VMware Carbon Black App Control Video

VMware Carbon Black App Control Pricing Advice

What users are saying about VMware Carbon Black App Control pricing:
  • "We pay a fee for support, which is renewed annually."
  • "Its price is reasonable and what is expected for these types of products."
  • "The pricing for this product is competitive and our customers who told us that often, Carbon Back is the cheaper solution."
  • VMware Carbon Black App Control Reviews

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    Cyber Security Analyst at a financial services firm with 10,001+ employees
    Real User
    Top 20
    Good application whitelisting capability and offers visibility into attacks as they happen
    Pros and Cons
    • "The effectiveness of application whitelisting is very good."
    • "The reporting is not good and needs to be improved."

    What is our primary use case?

    We use this product for server architecture protection. We have both virtual and physical servers.

    How has it helped my organization?

    Carbon Black offers a total lockdown solution. It shows us the attacks that are being attempted against our infrastructure, and how it is that we are being protected.

    What is most valuable?

    The effectiveness of application whitelisting is very good.

    The details it provides have a high degree of granularity. I can perform an in-depth asset event analysis and do an effective application whitelisting.

    What needs improvement?

    The reporting is not good and needs to be improved. It is plain and unattractive, and you need to do a lot of sorting to get it done. Having some form of executive management reporting, in case we need to present it to the board, would be helpful. The current reports are simply too plain for that.

    For how long have I used the solution?

    I have been using Carbon Black App Control for two years.

    What do I think about the stability of the solution?

    Stability-wise, this is a great solution.

    What do I think about the scalability of the solution?

    This product is very scalable. One time, we had to increase the memory in the server. Otherwise, it is very scalable and works well.

    We are planning to increase usage to cover our entire ATM infrastructure in the long-term.

    How are customer service and technical support?

    The support from the vendor is not so good, so most of the time, we engage the OEM. The support provided by the manufacturer is very good.

    How was the initial setup?

    The initial setup was straightforward because we had the assistance of the OEM while deploying it. The process was not complex at all.

    Our deployment took more than four months because we have to do an event analysis on a daily basis. We also have a large number of assets.

    What about the implementation team?

    The OEM assisted us during our deployment, and there were five people involved including our side. Our side included the server owners, somebody from infrastructure, and the compliance team.

    We have a team of three people who take care of the maintenance. Only my team, handling security, regularly uses the product. We did give view-only access to the compliance team, as well.

    What was our ROI?

    This is a good system that delivers on its proposed value.

    What's my experience with pricing, setup cost, and licensing?

    We pay a fee for support, which is renewed annually.

    What other advice do I have?

    My advice to anybody who is considering Carbon Black App Control is that it is a good solution, and probably one of the best application whitelisting solutions in the industry. However, you need to have a very scalable infrastructure for it. I would suggest using a virtual environment rather than an on-premies one, where you can scale as much as you need to. 

    Overall, it delivers well on the proposed value and my only complaint is about the reporting.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Chief Information Officer at a manufacturing company with 1-10 employees
    Real User
    Top 20
    Very stable, reasonable price, works well, and provides good visibility and reporting
    Pros and Cons
    • "The visibility, reporting, and the ability to stop or prevent malicious or undesired applications from being installed are the most valuable features."
    • "Its setup is very complex, and it requires guidance from the support team, but it is well worth the effort."

    What is our primary use case?

    It is like a host-based intrusion detection system. It disallows or stops you from installing undesired applications. Irrespective of whether they are malicious or not, it stops these applications from being installed by the end-users and other applications or processes that might try to install them.

    How has it helped my organization?

    It allows us to have visibility into what's going on with the machines. You can actually look and see what has been installed, when it was installed, and which process installed it. It is really handy when it comes to that.

    What is most valuable?

    The visibility, reporting, and the ability to stop or prevent malicious or undesired applications from being installed are the most valuable features.

    What needs improvement?

    Its setup is very complex, and it requires guidance from the support team, but it is well worth the effort.

    For how long have I used the solution?

    I have been using this solution since 2005.

    What do I think about the stability of the solution?

    It is very stable.

    What do I think about the scalability of the solution?

    We are small potatoes. We only have around 200 machines. We are actually in the middle of a review with it, which we are doing for the first time since we installed it. We're having the original guy who helped us through the implementation, which is rare these days because people usually don't stick around or you wouldn't get them back. He is an excellent security guy who works for VMware, and he told me of a 30,000 plus installation that he has done with 30,000 devices, machines, and servers, which is pretty big.

    How are customer service and technical support?

    They are good. I would put them at about a nine out of ten. Their response time could be better, which seems to be a problem with everybody right now, and a lot of it is probably due to COVID.

    Which solution did I use previously and why did I switch?

    We didn't use any solution in this space.

    How was the initial setup?

    Its initial setup is very complex. We got help from their implementation team because if it is not set up properly, you can really hinder the operation of your environment and things won't execute or run. You really have to watch setting it up.

    What about the implementation team?

    Their implementation team was fantastic in helping with it.

    What's my experience with pricing, setup cost, and licensing?

    Its price is reasonable and what is expected for these types of products.

    What other advice do I have?

    It is well worth the effort. It does take some time and effort to set it up with guidance from their support team. They help you, which is very nice.

    I would rate VMware Carbon Black App Control a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Find out what your peers are saying about VMware, McAfee, Ivanti and others in Application Control. Updated: January 2022.
    563,327 professionals have used our research since 2012.
    Gian Michele Roletto
    SOC Manager at Nais Srl
    Real User
    Top 5Leaderboard
    A competitively-priced solution with a console that is easy to use

    What is our primary use case?

    We use Carbon Black to protect our customers against security threats and attacks. We examine all of the issues in the customers' environment and determine whether they are real threats or false positives.

    What is most valuable?

    I use the console to check for threats and I find it to be very user-friendly.

    What needs improvement?

    I would like to see the addition of some more features that are in other, similar solutions.

    For how long have I used the solution?

    We have been using CB Protection for between one and two years.

    What do I think about the stability of the solution?

    This is a stable solution and it is used on a daily basis.

    What do I think about the scalability of the solution?

    I find Carbon Black easy to scale. Our customers are…

    What is our primary use case?

    We use Carbon Black to protect our customers against security threats and attacks. We examine all of the issues in the customers' environment and determine whether they are real threats or false positives.

    What is most valuable?

    I use the console to check for threats and I find it to be very user-friendly.

    What needs improvement?

    I would like to see the addition of some more features that are in other, similar solutions.

    For how long have I used the solution?

    We have been using CB Protection for between one and two years.

    What do I think about the stability of the solution?

    This is a stable solution and it is used on a daily basis.

    What do I think about the scalability of the solution?

    I find Carbon Black easy to scale. Our customers are medium and large companies and we have approximately ten people who work with it.

    How are customer service and technical support?

    The technical support is good. We sometimes have to open tickets for our customers and the response is very fast. Normally, they help us to solve problems quickly.

    When I search online for solutions to problems that I encounter, I have always found good documentation.

    What about the implementation team?

    My colleague performed the setup.

    What's my experience with pricing, setup cost, and licensing?

    The pricing for this product is competitive and our customers who told us that often, Carbon Back is the cheaper solution.

    What other advice do I have?

    Overall, this is a good product and one that I recommend.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Kostia Tkachov
    IT Security Solutions Engineer at Softprom
    Real User
    Top 5
    Good API integration and technical support

    What is our primary use case?

    We are using this solution to put our servers in lockdown.

    What is most valuable?

    Carbon Black AppControl can protect any endpoint, and also on an EOL system. The solution allows only approved applications to be executed on the system. The Open API allows us to freely combine different security systems into a single group and save time when responding to security incidents.

    What needs improvement?

    The initial setup is somewhat complex.

    For how long have I used the solution?

    We have been dealing with VMware Carbon Black App Control for one year. During this time we have already made sure that this is the best solution to protect our user machines and servers.

    How are customer service and technical support?

    Technical support is good. I would…

    What is our primary use case?

    We are using this solution to put our servers in lockdown.

    What is most valuable?

    Carbon Black AppControl can protect any endpoint, and also on an EOL system. The solution allows only approved applications to be executed on the system.

    The Open API allows us to freely combine different security systems into a single group and save time when responding to security incidents.

    What needs improvement?

    The initial setup is somewhat complex.

    For how long have I used the solution?

    We have been dealing with VMware Carbon Black App Control for one year. During this time we have already made sure that this is the best solution to protect our user machines and servers.

    How are customer service and technical support?

    Technical support is good.

    I would rate them a ten out of ten.

    How was the initial setup?

    The initial setup seemed a bit complicated to me.

    It was a while back, and I may have taken a day or two to deploy it.

    We need one engineer to maintain this product.

    What other advice do I have?

    Carbon Black is a good product and one that I can recommend.

    I would rate this solution a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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