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Consultant at a computer software company with 10,001+ employees
MSP
Stable, great for controlling virtual switches and makes it easy to establish VLANs
Pros and Cons
  • "Overall, for me, it's a good solution and has been working well."
  • "Occasionally the licensing is not very clear. They should make it easier to understand."

How has it helped my organization?

The full integration has been great. Its infrastructure and its ability to be part of the whole application are very useful for organizations. 

What is most valuable?

The solution is great for controlling virtual switches and it is easy to establish VLANs and micro-segmentations. All those things are very useful.

The stability is pretty good. 

Overall, for me, it's a good solution and has been working well. 

What needs improvement?

I cannot recall coming across any missing features. At this time, there is nothing I would need in a future release. 

Occasionally the licensing is not very clear. They should make it easier to understand. 

For how long have I used the solution?

I have experience using the solution for around 25 years, on IT, however, for the last 10 years I've been working deeply on this and over the decade I have been more focused on software. In the last 4 or 5 years, I have had more and more focus. 

What do I think about the stability of the solution?

The stability is good. Our customers don't seem to have any issues with bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

I haven't really dealt with scaling the solution. I can't speak to how it is. 

How are customer service and support?

I've never been in contact with technical support in the past. I can't speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

I also have experience using Red Hat. However, sometimes I have had some problems with it. It can be a bit more difficult in terms of integration with other vendors. 

How was the initial setup?

I didn't actually handle the implementation. I'm working more on the design side, not on setup or configuration. Therefore, I can't speak to how easy or difficult the implementation process is for users. 

What's my experience with pricing, setup cost, and licensing?

The licensing is complex. Sometimes I have trouble understanding it.

What other advice do I have?

We are VMware integrators and partners. 

I'd advise new or potential users to be aware that you will have to integrate it with other solutions. You'll need to look at how it fits in with all of your infrastructure, including IT infrastructure, for example. 

I'd rate the solution at a nine out of ten. It's been very good overall. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Frederic LAPLAGNE
President at AKAWAN
Real User
Intuitive system, highly scalable, and reliable
Pros and Cons
  • "I have found the system to be very intuitive, functional, and they have great technology."
  • "In the future, the solution should be compliant with internet NIC."

What is our primary use case?

We use the solution mainly for micro-segmentation and to permit security on flat networks without a V-LAN.

What is most valuable?

I have found the system to be very intuitive, functional, and they have great technology.

What needs improvement?

One of the areas that we are struggling with is how do we perform the same security level as we had for an NSX solution for the legacy system. For example, if I have a switch, and I am connecting a legacy application on the legacy system that does not support the hyper vision or another feature, is possible to push the security topic to the switches to be compliant, or compliant with an NSX component, and to perform the same security level as we perform for hyper vision side. It would be beneficial for us if there was better integration with legacy systems.

In the future, the solution should be compliant with internet NIC. They could deploy this NIC into some switches, servers, or other product. It would be interesting to have this sort of NIC stamped by VMware, and we could push some security feature into it. It would be a very useful feature. I do understand VMware is virtual and not on a physical device path but this would be a good endeavour.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is completely stable.

What do I think about the scalability of the solution?

The solution is highly scalable. One of the biggest infrastructures we have deployed the solution in has approximately 70,000 people using the solution.

How was the initial setup?

The installation has been complex.

What about the implementation team?

This solution can be very complex to deploy. We have assembled complex deployments at a few huge network site. We work for several customers in the communication and industrial sectors that have complex environments.

What's my experience with pricing, setup cost, and licensing?

The price is based on the virtual desktop infrastructure(VDI) side and also is dependant on the size of the environment. The price is expensive and it could attract more purchasers in smaller organisations if it was reduced.

What other advice do I have?

I would definitely recommend this solution to others. I have deployed it in many different types of environments and it operates well.

I rate VMware NSX an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Learn what your peers think about VMware NSX. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
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Network Practice Lead at a tech services company with 11-50 employees
Real User
Top 20
Good integration with Active Directory and VMware products, but it lacks a network to connect to
Pros and Cons
  • "The most valuable features for us at this early stage are the interface and the integration with existing VMware solutions."
  • "Everybody needs a network to connect to, and VMware doesn't readily provide one."

What is our primary use case?

We are a professional services company and we have been evaluating VMware NSX for our clients.

What is most valuable?

The most valuable features for us at this early stage are the interface and the integration with existing VMware solutions.

The Active Directory network integration and load balancer are good features.

What needs improvement?

Everybody needs a network to connect to, and VMware doesn't readily provide one. It is reliant on an existing network to connect to, which means that for me, it requires two different teams to manage the SDN.

For how long have I used the solution?

We have been working with VMware NSX for a couple of months.

What do I think about the stability of the solution?

It seems like a stable product.

What do I think about the scalability of the solution?

I have not checked on the scalability, although from what I have read, it seems like there might be some concerns. I will know more once I get the opportunity to test it.

At this point, we have a team of just three people who are using it.

How are customer service and technical support?

We have not had any reason to call technical support at this stage.

Community support seems ok.

Which solution did I use previously and why did I switch?

We are mainly a Cisco house, but we are trying to use VMware NSX as the next stage of our software-defined networking (SDN) expansion.

How was the initial setup?

I'm not a VMware expert and as a network engineer, I find the setup to be quite complex.

Which other solutions did I evaluate?

I am currently in the process of comparing this solution to Cisco ACI.

What other advice do I have?

My advice for anybody who is considering this product is to definitely start with a proof of concept. Be sure to understand your business requirements, networking, and security requirements as well.

I am currently evaluating different scenarios on scalability, integration with other products, and the underlay of the solution. While it may be a good product, I think that VMware should buy a network provider that offers the entire end-to-end networking solution.

I would rate this solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
MD.SIHAB TALUKDAR
System Engineer at a non-profit with 10,001+ employees
Real User
Top 5Leaderboard
Stable, reasonable support, and it is priced well compared to some products
Pros and Cons
  • "The most valuable features are stability and low cost."
  • "There are always issues integrating with Cisco."

What is our primary use case?

This is a product for network security, and network management. 

We don't use it at the production level. I am conducting a PoC.

We are using this in our testing data center and not in our live data center. This infrastructure contains many security devices from other vendors such as Palo Alto.

We are also using vSAN and vCenter.

What is most valuable?

The most valuable features are stability and low cost.

What needs improvement?

There are always issues integrating with Cisco.

Switching is always a big problem for us because our switch is not supported.

If the integration was more open, then it would be good.

For how long have I used the solution?

I have been using VMware NSX for three years.

We are using the latest version, and we already want to upgrade it.

What do I think about the stability of the solution?

It's a stable solution. We plan to continue using it.

What do I think about the scalability of the solution?

There are three users in our organization who are using this solution.

How are customer service and technical support?

VMware technical support is good but we find that the Cisco support is better for us.

Which solution did I use previously and why did I switch?

This product is better for network security than Cisco ASA and Firepower.

How was the initial setup?

The initial setup is straightforward but still takes time.

It takes longer to deploy than Cisco products. It takes between three and seven days to deploy,

We had a team of five for deployment. Two are from our company and three were from the vendor.

What's my experience with pricing, setup cost, and licensing?

We have a license.

It is an expensive product, but cheaper than some competing solutions.

What other advice do I have?

It's a good product.

This is a solution that I recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Abbasi Poonawala
Vice President Derivatives Ops IT at a financial services firm with 10,001+ employees
Real User
Top 5Leaderboard
Scalable, easy installation, and has micro-segmentation
Pros and Cons
  • "The installation is straightforward, it took a couple of hours."
  • "There could be an improvement in regards to security."

What is our primary use case?

The solution is a software-defined firewall. You can set the policies and filter the incoming traffic from our site to our network. Any hostile request coming from an external network will get blocked. 

What is most valuable?

The most valuable and unique feature of the solution is Micro-segmentation achieving better security, through enabling security architects to divide data centre into different segments. One being the VMS withing the on-premises, the other one on the Cloud.

What needs improvement?

There could be an improvement in regards to security. This solution cannot migrate all assets smoothly and continuously, for example, the host

Sometimes the physical hosts are not able to be converted into virtual ones, which needs to be fixed. 

For how long have I used the solution?

I have been using the solution since 2012.

What do I think about the scalability of the solution?

We have many users in our organization. There are approximately 50 administration and more than 300 users using this solution.

Which solution did I use previously and why did I switch?

We also use NSX-T alongside this solution. NSX started with micro-segmentation and the other option is based on a different architecture with some differences.

How was the initial setup?

The installation is straightforward, it took a couple of hours.

What about the implementation team?

The deployment happened base on the deployment topology that is defined by the security architect. I did the deployment by myself. 

What's my experience with pricing, setup cost, and licensing?

This solution requires a licence. 

Which other solutions did I evaluate?

I have used other firewalls in the past. 

What other advice do I have?

I recommend this solution and I am going to continue using it in the future.

I rate VMware NSX a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
JimmyThomas
Architect Enterprise Business at Mindfire Technologies LLC
MSP
Top 20
Great for protecting virtual machines; stable and reliable
Pros and Cons
  • "Provides protection for virtual machines."
  • "Quite a complex solution."

What is our primary use case?

Many of our customers are moving to these kinds of options in order to reduce the number of physical devices and to increase security. I'm an architect of enterprise business and we are an enterprise partner with VMware.

What is most valuable?

The solution is valuable in that it makes it very easy to protect virtual machines

What needs improvement?

The product is quite complex and that could be an area where improvements could be made. 

For how long have I used the solution?

I've been using this solution for over a year. 

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. I've implemented it in an organization with 2.000 servers and it's fine. That is my experience. I don't have experience with larger environments. 

How are customer service and technical support?

We are directly linked to VMware so we haven't needed to contact the technical support. 

How was the initial setup?

We did face some challenges with the initial setup. 

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is a little high, particularly given that most people will not use all the features of the product. If a customer does use all the options, it is a very cheap solution but that is unlikely. For a regular user looking for normal switching, the price feels high. If it's implemented properly you can reduce the cost.

What other advice do I have?

This is a good product and I highly recommend it. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Mechanical Maintenance Manager at a consumer goods company with 10,001+ employees
Real User
An expensive solution that's great for building a virtualized environment
Pros and Cons
  • "Over the last two years, they've enhanced a lot, especially in regard to integration with OpenStack."
  • "They need to enhance their technical support."

What is our primary use case?

Our clients consist of enterprise companies. 

What is most valuable?

From my experience, VMware on a private cloud is a good choice. They offer some great webinars and workshops to learn how to use the product better.

Over the last two years, they've enhanced a lot, especially in regard to integration with OpenStack.

It's great for building a virtualized environment. It features great motion mobility, its own logical distributor, router switches, load balance, firewall, etc. 

For how long have I used the solution?

I have been using VMware NSX for four to five years. 

What do I think about the stability of the solution?

Personally, I find VMware NSX to be very stable. 

How are customer service and technical support?

They need to enhance their technical support. There is no comparison between VMware technical support and Cisco's technical support. It's one of the main criteria that everyone is looking for.

How was the initial setup?

The initial setup was straightforward. Deployment was very easy.

What's my experience with pricing, setup cost, and licensing?

VMware NSX is expensive and everything is licensed. We have to pay for each individual feature. 

What other advice do I have?

Be sure to read over the documentation on their website. They announce a lot of webinars and workshops for the product. It's good marketing and you should attend them. 

Overall, on a scale from one to ten, I would give this solution a rating of six. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Vladimir Mlynar
COO at Axians ICT Austria GmbH
MSP
Top 20
Good micro-segmentation capabilities, but the technical support needs improvement

What is our primary use case?

We use this product for software-defined networking. We are a solution provider and we build a platform for our clients that includes it.

What is most valuable?

The most valuable features are the micro-segmentation and integrated security options.

What needs improvement?

The technical support could use some improvement.

For how long have I used the solution?

I have been using VMware NSX for a year and a half.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

NSX-T is scalable, and we have approximately ten people who use it.

How are customer service and technical support?

The VMware technical support could be better. They're not always reachable and…

What is our primary use case?

We use this product for software-defined networking. We are a solution provider and we build a platform for our clients that includes it.

What is most valuable?

The most valuable features are the micro-segmentation and integrated security options.

What needs improvement?

The technical support could use some improvement.

For how long have I used the solution?

I have been using VMware NSX for a year and a half.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

NSX-T is scalable, and we have approximately ten people who use it.

How are customer service and technical support?

The VMware technical support could be better. They're not always reachable and expertise is not widespread. Especially in Austria, there are not a lot of people who are skilled.

Which solution did I use previously and why did I switch?

I have not worked with another software-defined networking product.

How was the initial setup?

We had some challenges during the installation and setup.

What about the implementation team?

We implemented this product in-house.

What's my experience with pricing, setup cost, and licensing?

The price of this product is too high.

What other advice do I have?

This is a good solution, but there is always room for improvement.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner