We are in technology and services but we also do enterprise architecture and strategic planning. We always work on the customer side, but we work very closely together with key partners and key vendors in the industry. This includes VMware, but other vendors as well. We realize solutions on the customer's behalf and we are also always solution-oriented and committed to delivering what the client needs. That is why we work intensively and closely with vendors like VMware.
With VMware SRM, we had a technical account manager before coming on with them and level three support all on standby just in case we were to encounter issues. We just happened to encounter a lot of issues.
We integrated the product at the same time partly because of discovery and partly because we want to stay vendor agnostic. We work with whatever the client has if it is a viable product. One might be using Hyper-V and another one might be using KVM (Kernel-based Virtual Machine) or Xen Project or AHV (Acropolis HyperVisor). We treat them equally to do what they need and also work with other parties, like Red Hat or Nutanix or whatever other solutions are necessary. Of course, we take our experiences from every client and every project with us on to the next opportunity.