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EUC Consultant
Real User
Top 20
It's easy to manage, scale, and deploy but not as efficient as some solutions
Pros and Cons
  • "VMware vSAN is a global solution, so we can manage all the storage solutions in one place. It's embedded in VCI solutions."
  • "When you upgrade the vSAN, there are some issues like lost data and problems with the log. The log disappears. When you upgrade the solution, you must have several logs, so if you have some problems, you can check the log server to find them."

What is most valuable?

VMware vSAN is a global solution, so we can manage all the storage solutions in one place. It's embedded in VCI solutions. 

What needs improvement?

When you upgrade the vSAN, there are some issues like lost data and problems with the log. The log disappears. When you upgrade the solution, you must have several logs, so if you have some problems, you can check the log server to find them. But this solution has some improvements, like its snapshot feature. When you have to upgrade the version, vSAN makes a snapshot, and if there is a problem, you can revert to the old version.

For how long have I used the solution?

The company has been using vSAN for about 18 or 19 months. 

What do I think about the stability of the solution?

vSAN isn't very stable. 

What do I think about the scalability of the solution?

It's easy to manage and scale vSAN. We can increase the volume as necessary for the VM or the user. We have around 2,000 users. Right now, we're not planning to increase usage yet, but maybe we will take another look in six months to see if we need to scale the solution or not.

How are customer service and support?

I'm satisfied with VMware support. 

How was the initial setup?

If you have some networking skills, it's straightforward to install, deploy, and manage vSAN. 
We have three engineers maintaining all the VSI and vSAN solutions as well as all the features and management components.

Which other solutions did I evaluate?

We're looking for another solution like Nutanix to use concurrently with vSAN. Nutanix is more efficient but also more expensive. Nutanix is a little more stable, efficient, and simple to manage. However, I expect VMware and EMC will improve soon. I think in the next year, VMware's solution will become more stable and easier to manage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Head Of Network & Technical Support at a financial services firm with 501-1,000 employees
Real User
Top 5
Good for applications and high availability, and possible to install on-premises yourself
Pros and Cons
  • "The high availability is very good."
  • "The stability needs to be improved."

What is our primary use case?

We primarily use the solution for our applications and its high availability.

What is most valuable?

The high availability is very good.

It's a good place to store our applications.

You can install the solution yourself.

What needs improvement?

The solution isn't as scalable as we would like it to be.

The stability needs to be improved.

The installation process is difficult.

For how long have I used the solution?

I've used the solution for about three months. I installed it around a year or so ago.

What do I think about the stability of the solution?

The stability could be better. We're not really happy with the reliability or performance.

What do I think about the scalability of the solution?

The scalability isn't ideal. A company might have trouble with this aspect of the solution.

We have about 500 users still using the solution.

How was the initial setup?

The installation process isn't easy. It's not straightforward. It's a bit difficult, actually. They could work to make it easier.

We have about 17 people on staff that can handle maintenance tasks.

What about the implementation team?

I handled the installation myself. I did not get help from a consultant or integrator. It was all handled in-house.

What's my experience with pricing, setup cost, and licensing?

We do not currently pay a license fee. I cannot speak to any costs related to having this product in the company.

What other advice do I have?

We're using version seven of the solution. I'm not sure if it is the latest version or not.

I'd rate the solution at a nine out of then.

I would recommend the solution to other users.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
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Syed Nouman Ali Rizvi
System Administrator at a university with 501-1,000 employees
Real User
Top 5
Helpful support, stable, and scalable
Pros and Cons
  • "The technical support is good. We are always thankful for the technical support from VMware. They are very supportive when we have a technical problem."
  • "The interface is a little complicated, it could be simplified with more graphical gadgets. We have many servers, and the built-in functions, such as rate configuration, are a bit complex."

What is our primary use case?

We use VMware vSAN to manage our resources. It has secured our resources, such as power and server management. We needed one console that can manage all the servers.

What needs improvement?

The interface is a little complicated, it could be simplified with more graphical gadgets. We have many servers, and the built-in functions, such as rate configuration, are a bit complex.

For how long have I used the solution?

I have been using VMware vSAN for approximately 11 years.

What do I think about the stability of the solution?

VMware vSAN is stable.

What do I think about the scalability of the solution?

I have found VMware vSAN to be scalable.

We have approximately 50 people using this solution in my organization.

How are customer service and support?

The technical support is good. We are always thankful for the technical support from VMware. They are very supportive when we have a technical problem.

How was the initial setup?

The initial setup is easy because our architecture is simple.

Our architecture is very simple to understand a new version. We only need to document all the configurations of the servers with all the maps that are designed. Any new person can understand fully within a day. However, we need more simplified versions of VMware vSAN in the future.

What's my experience with pricing, setup cost, and licensing?

VMware vSAN is a little bit expensive and we pay annually. We have an educational institute where we receive discount prices from VMware. We do receive a reasonable discount but it's still expensive.

What other advice do I have?

I advise those people that have a large amount of data and they need very fast retrievals, they must use the scalable feature of VMware vSAN.

I am fully satisfied with VMware vSAN.

I rate VMware vSAN a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Peter Betyounan
CTO & Co-Founder at Servers Australia
Real User
Best stability, good price, and useful Stretched Cluster feature
Pros and Cons
  • "Stretched Cluster is one of the big features that we use across multiple data centers."
  • "I am looking for more of a software-defined storage platform that uses different protocols, such as iSCSI, NFS, and CIS, and maybe also has an object as part of that. They should 100% make it more of a storage-based product where it is not linked just to VMware, and it also has NFS and iSCSI built-in at a scalable level. They should turn it more into a dedicated storage-as-a-service platform instead of just being built into the VMware kernel. Their level one and level two support is not at all good, and it should be improved."

What is our primary use case?

We use it everywhere. We power all of our public cloud with it, and we also power all of our customers' private clouds with it. 

What is most valuable?

Stretched Cluster is one of the big features that we use across multiple data centers.

What needs improvement?

I am looking for more of a software-defined storage platform that uses different protocols, such as iSCSI, NFS, and CIS, and maybe also has an object as part of that. They should 100% make it more of a storage-based product where it is not linked just to VMware, and it also has NFS and iSCSI built-in at a scalable level. They should turn it more into a dedicated storage-as-a-service platform instead of just being built into the VMware kernel.

Their level one and level two support is not at all good, and it should be improved.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

This is the best product that we've ever used.

What do I think about the scalability of the solution?

It is surely scalable for 64 nodes. We can run petabytes of data if we want. 

Our clients are small to medium companies.

How are customer service and technical support?

VMware's level one and level two support is not at all good. Their support is good only when you get to level three.

What's my experience with pricing, setup cost, and licensing?

It is cheap. It is $0.02 a gig.

What other advice do I have?

I would advise others to just make sure that latency is brought into the equation because being HCI, network latency determines everything.

I would rate VMware vSAN an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Senior Manager IT Services at a financial services firm with 1,001-5,000 employees
Real User
A stable solution with integrated storage and a single pane of glass for management and operational control
Pros and Cons
  • "It has a single pane of glass for management and operational control, which is the most valuable feature. The integrated storage is also valuable."
  • "Its integration with a hybrid cloud can be improved. Its scalability can also be improved so that it can be integrated with more than 32 nodes. The maximum number of nodes is okay, but our use cases could probably do with more nodes, probably up to 64. In terms of new features, it should probably have the basic support for high-speed networking spaces."

What is most valuable?

It has a single pane of glass for management and operational control, which is the most valuable feature. The integrated storage is also valuable.

What needs improvement?

Its integration with a hybrid cloud can be improved. Its scalability can also be improved so that it can be integrated with more than 32 nodes. The maximum number of nodes is okay, but our use cases could probably do with more nodes, probably up to 64.

In terms of new features, it should probably have the basic support for high-speed networking spaces.

For how long have I used the solution?

My experience with it has been for about 12 months.

What do I think about the stability of the solution?

It has good stability. It is better than the non-hyper-converged one that we had previously.

What do I think about the scalability of the solution?

Its scalability can be improved so that it can be integrated with more than 32 nodes.

How are customer service and technical support?

Their support is good. If you are a big enough user, you get enough support. 

Which solution did I use previously and why did I switch?

This is the first one that we used.

How was the initial setup?

For us, it was fairly straightforward. You need to have knowledge of vCenter. The deployment took about two to three days in total.

What's my experience with pricing, setup cost, and licensing?

It is expensive, but you get what you pay for.

What other advice do I have?

I would recommend this solution, but you have to be careful about the license cost. It can get quite expensive.

I would rate VMware vSAN a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director Of Services Nicaragua at a tech services company with 501-1,000 employees
Real User
Top 20
High availability with a very user friendly implementation process
Pros and Cons
  • "High availability is a valuable aspect of this solution."
  • "Lacks an integrated backup solution."

What is our primary use case?

our primary use case is storage; hyper-converged solutions for our customers. We develop and design higher availability infrastructure for customers with the vSAN as its base. I'm a consultant and an architect for solutions with the software. My company is a partner with VMware.

What is most valuable?

High availability is a valuable aspect of this solution.

What needs improvement?

An integrated backup solution within the vSAN platform would improve the product. Competitors like SimpliVity, UCS, and Cisco Hyperconverged all have a backup feature in their hyper converged infrastructure, it's something that a lot of people use now.

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

This solution is super stable. 

What do I think about the scalability of the solution?

This solution is very scalable. However, we've seen some limits within the platform although I believe the latest version may have solved those problems. 

How was the initial setup?

The initial setup is very simple and straightforward. If the setup also involves hardware deployment, the process can take a day or so, but if it's just the vSAN deployment, it can be done in several minutes. I generally carry out the implementation. 

What other advice do I have?

It's important to use someone who is familiar with the solution to carry out the implementation. It's fairly straightforward but if you set it up incorrectly then you'll have issues with your underlying storage. It's worth having a professional service to manage things. 

I rate this solution 10 out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Roberto_Boclin
Information Technology Consultant at a tech services company with 201-500 employees
Real User
Top 20
A storage virtualization software with a useful orchestration feature
Pros and Cons
  • "I like the orchestration feature."
  • "Integration could be better."

What is our primary use case?

We provide it for the government, big banks, and companies in Brazil.

What is most valuable?

I like the orchestration feature. The biggest problem with the hyper-convergence solutions is storage. This is because there's often a problem with the big size of the database. The other problem is how to use and balance VM in storage and CPU memory. When you use vSAN, you have a very good orchestration part. It's the main selling point of vSAN compared to other solutions.

What needs improvement?

Integration could be better. It should be easier to integrate vSAN with the dashboard you have, with Google, and the others. Better integration is very important because the customers need to put the solution inside their company. It's the same dashboard for AWS, the same dashboard on GCP. It's good to see this inside a dashboard. It's very important.

For how long have I used the solution?

I have been using VMware vSAN since 2015.

Which solution did I use previously and why did I switch?

On a scale from one to ten, I would give VMware vSAN a nine.

What about the implementation team?

My company is a vSAN implementer.

What's my experience with pricing, setup cost, and licensing?

The price is okay.

Which other solutions did I evaluate?

A good orchestration solution is SimpliVity. It's a very good choice because you don't have to dedicate much time. But vSAN is also very good. Dell's solution is very similar, but it's a complex tool.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Sandeep Solanki
Assistant General Manager at a manufacturing company with 1,001-5,000 employees
Real User
Top 20
Feature-rich, good support, and a trouble-free setup
Pros and Cons
  • "Technical support is good."
  • "There is always a challenge with their firmware."

What is our primary use case?

We use this product for server virtualization.

What is most valuable?

We have found many of the features to be valuable.

What needs improvement?

There is always a challenge with their firmware. There is different hardware and they are always looking for different firmware that is compatible with vSAN. It is very difficult to find the compatibility matrix.

They need to do some kind of automation in terms of hardware, firmware, and compatibility with the vSAN. They need to do some sort of upgrade for the customer.

I would like to see the upgraded mechanism, and improvements on the hardware so that we can create a VPN.

For how long have I used the solution?

I have been using VMware vSAN for more than two years.

What do I think about the stability of the solution?

It's a stable solution. So far we have not had any issues.

What do I think about the scalability of the solution?

This is a scalable product. As it is only used for server virtualization, we do not consider usage on a per-user basis.

How are customer service and technical support?

Technical support is good. They know what we need. We log a case and they come to us with suggestions to fix the issues.

How was the initial setup?

The initial setup was manageable. It was not a problem.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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