We just raised a $30M Series A: Read our story

Webroot Business Endpoint Protection Room for Improvement

Administrator at zuuTech

I think the one bad point about this product is that we did not find a way for Webroot to generate reports or schedule automatic reports to be sent to clients. These would be reports on the status of their device, the status of their security, and information about backups. The option for providing this information is not there and we cannot run the scan from our end. It must be run from the client's end. 

My only other hope would be that they would still continue providing this product. But they have scheduled it for end-of-life on March 1st or April 1st. I do not know why they are removing it from the market. But it is obviously their decision to make.  

View full review »
TS
Network Manager, Enterprise at a tech services company with 11-50 employees

One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot.

View full review »
Sr Project Manager at a tech services company with 11-50 employees

Tech support needs to be improved. If we have an issue, and we don't have an issue very often, trying to get support's attention is a really difficult endeavor. Their DNS support is underwhelming. There are side portions of their environment that we don't use because it creates more problems than it's worth.

The feature that we would most like to see incorporated is DNS support. At the moment their DNS solution is problematic.

View full review »
Learn what your peers think about Webroot Business Endpoint Protection. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,407 professionals have used our research since 2012.
OW
President at National Payroll

I did notice that my OS slowed down, but I don't know if that's due to Webroot.

View full review »
JS
Senior Network Engineer at Computer Consultants

We find that their quality has fallen off over the years. Unfortunately, it just doesn't provide a level of protection that's needed at this point.

They need better prevention and detection. Too many threats are getting through their protection, and causing an infection of the machines, actually. 

Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention.

View full review »
MS
Resp. Sistemi Informativi/ IT Manager at a consumer goods company with 51-200 employees

We've had some issues with the solution. We were attacked by CryptoLock.

It's not the best in security. As we were breached, we'll be looking for a new solution next year.

We need to have a stronger defense against CryptoLock and other attackers.

View full review »
JR
Chief Technology Officer at a tech services company with 51-200 employees

There's no static analysis inside their solution. The solution should add the capability to use cloud access so that we can provide clients with an endpoint code. 

There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace.

View full review »
NV
Manager-IT at a financial services firm with 11-50 employees

The solution could improve by providing better ransomware protection.

If Webroot could match up to something similar to what a CrowdStrike or SentinelOne is providing, I would consider Webroot again. For example, there are more advanced features such as EDR and sandboxing. In SentinelOne, when there is a threat it automatically does the analysis and provides you with detailed reports, but Webroot is lacking in the details.

View full review »
FB
Managing Partner at a tech services company with 11-50 employees

Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. 

It could also have some sort of RMN.

View full review »
SK
Owner & CEO at a comms service provider with 1-10 employees

There should be a Webroot Business Endpoint Protection mobile app. 

View full review »
Learn what your peers think about Webroot Business Endpoint Protection. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,407 professionals have used our research since 2012.