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Zabbix Pros

Regional Manager/ Service Delivery at ASPL Info Services
The solution is quite mature and very stable.
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JL
Senior Specialist Critical Infrastructure at a educational organization with 5,001-10,000 employees
I like being able to use proxy servers for different locations. The agents are pretty cool. They're easy to roll out. The standard out-of-the-box templates are also pretty easy to use. The integration with other learning products is also good. I have, in the past, used Slack, but we've integrated it with Microsoft Teams. We also use it for SMS with a service called Redcoat. It is very flexible. It does what I need it to do, and my manager is very happy because it doesn't cost anything. We are nearing 4,000 hosts inside Zabbix, and we've got another 6,000 access points to add to it. We've thrown everything at it, and it has managed to keep going. I am very impressed with the tool, and I'd shake their hand very hard if I got to say the compliments to the Zabbix team. They keep improving it and doing refreshes, which is one good thing about it. There is also online information as well as books that you can purchase if you're willing to read enough. There is a lot to pick up, but it is a pretty complete solution.
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CEO/Founder at Zen Networks
Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources.
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Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,143 professionals have used our research since 2012.
Engineering Supervisor- Corporate Data Solutions and Services at TZ Telecoms. Corporation
It has an intuitive UI with beautiful graphs and customizable maps.
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Co-Founder at Nobius IT
The flexibility of this solution is amazing.
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IB
Managing Director at a tech services company with 1-10 employees
It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix.
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SD
VP of IT Infrastructure at a tech services company with 11-50 employees
The most valuable feature is the support for monitoring Cisco switches.
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Principal Technical Consultant at Ciber
We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix.
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Engineering manager at BGH Tech Partner
We have found that Zabbix is more easy to use than other applications.
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Regional Manager/ Service Delivery at ASPL Info Services
The best thing about Zabbix is the integration and the APIs that are included are very fast
The integration capabilities and APIs are the best part.
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Zabbix Cons

Regional Manager/ Service Delivery at ASPL Info Services
Zabbix isn't very good at automation just yet.
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JL
Senior Specialist Critical Infrastructure at a educational organization with 5,001-10,000 employees
The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves.
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CEO/Founder at Zen Networks
Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this.
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Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,143 professionals have used our research since 2012.
Engineering Supervisor- Corporate Data Solutions and Services at TZ Telecoms. Corporation
The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues.
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Co-Founder at Nobius IT
Documentation terminology could be improved.
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IB
Managing Director at a tech services company with 1-10 employees
Zabbix technical support is sold separately.
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SD
VP of IT Infrastructure at a tech services company with 11-50 employees
The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have.
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Principal Technical Consultant at Ciber
I would like to see a more flexible mobile client, and better HA out of the box.
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Engineering manager at BGH Tech Partner
There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc.
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Regional Manager/ Service Delivery at ASPL Info Services
The only improvement I would suggest, revolves around its AI and ML capabilities.
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Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,143 professionals have used our research since 2012.