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Zoho Analytics OverviewUNIXBusinessApplication

Zoho Analytics is #4 ranked solution in top Embedded BI Tools, #11 ranked solution in top Data Visualization tools, #13 ranked solution in top Reporting Tools, and #20 ranked solution in top Business Intelligence Tools. IT Central Station users give Zoho Analytics an average rating of 8 out of 10. Zoho Analytics is most commonly compared to Microsoft BI:Zoho Analytics vs Microsoft BI. The top industry researching this solution are professionals from a computer software company, accounting for 33% of all views.
What is Zoho Analytics?

Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.

Zoho Analytics was previously known as Zoho Reports.

Buyer's Guide

Download the Reporting Tools Buyer's Guide including reviews and more. Updated: November 2021

Zoho Analytics Customers

Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC

Zoho Analytics Video

Pricing Advice

What users are saying about Zoho Analytics pricing:
  • "I don't feel that price is an issue for this product."

Zoho Analytics Reviews

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MARCELLA ALONSO
Executive Director at deepdive
Real User
Top 5
Good dashboards and it automatically generates a variety of intelligent reports

Pros and Cons

  • "Ask Zia is a great feature that I use to quickly decide what improvements I need to make in order to present the data that I want to show."
  • "There should be more types of graphics available for use in the reports."

What is our primary use case?

I am working for an agribusiness holding with two sawmill facilities and over one million hectares of forest. We are also responsible for sustainable forestry management of the area.

The business was started in Brazil in 2016. The estimated processing capacity of each facility is 45,000 m3/year of timber and 10,000 m3 of the finished product. The holding office is in São Paulo, while the facilities are in Acre. The investors are mainly from Europe, while the main customers are from the USA and China. The forecast is that four more facilities will start to operate in the next four years.

I work at home in São Paulo and Deepdive is a small company owned by my husband and myself.

How has it helped my organization?

Zoho provides accurate and up to date commercial dashboards and reports that are presented to shareholders and potential investors.

It produces follow-up reports with flags and insights to improve operational performance, which is followed by the COO and managers. These reports are also presented to the board.

Once our reports are updated, we plan to increase the number of reports being presented in order to give more accurate forecasts. These are modeled based on the data that is being collected.

What is most valuable?

It is easy to import and set up the database.

The database is handled in a very intelligent way. The variety of reports, tables, and dashboards that are automatically generated and ready to use are applicable to many different demands. It saves a lot of time and allows the business analyst to focus on content and insights.

Ask Zia is a great feature that I use to quickly decide what improvements I need to make in order to present the data that I want to show. Zia has become a very friendly coworker.

What needs improvement?

There should be a hierarchical structure among the filters so that when applying the main ones, they will cover all of the objects in the dashboard. The filter should also be applied to the labels as opposed to only the data.

There should be more types of graphics available for use in the reports.

You should be able to combine graphics, especially for presenting modeling and statistical evaluations. For the same reason, more scientific and statistical formulas should be available.

It should be used to customize and configure graphics.

There need to be more models of widgets. At a minimum, it should be possible to have two data columns in the same widget.

For how long have I used the solution?

I have been using Zoho Reports for three weeks.

Which solution did I use previously and why did I switch?

Previously, I built reports using Excel, plus VBA or SQL.

Which other solutions did I evaluate?

I just finished the free evaluation period that was provided by Zoho. I am planning to try Google Data Studio once Deepdive has a G Suite account.

What other advice do I have?

Zoho is very easy to interact with and you may not have the desire to try other solutions, but I recommend that you do.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AD
Solutions Consultant at a tech services company with 11-50 employees
Consultant
Top 10
Powerful and customizable reporting

Pros and Cons

  • "Zoho Analytics is the best software for giving reports to customers and we can create any report that is required."
  • "This solution does not support manufacturing facilities."

What is our primary use case?

We are a solution provider and Zoho Analytics is one of the products that we implement for our customers. It is used to improve the customer experience from CRM up to inventory.

What is most valuable?

The most valuable feature is reporting. Zoho Analytics is the best software for giving reports to customers and we can create any report that is required. It is very easy to do.

You can supply data to this solution in many other forms, such as an Excel spreadsheet.

What needs improvement?

This solution does not support manufacturing facilities.

Across Zoho products, it is not possible to consider multiple types of discounts. For example, if you give a discount on one level, and then want to give a separate discount at the invoice level, it is not possible.

For how long have I used the solution?

We have been using Zoho Analytics for between three and four years.

What do I think about the stability of the solution?

We have had no issues with respect to stability.

What do I think about the scalability of the solution?

One of our customers is a very large television network. For them, we handle all of the requested customizations in Zoho.

How are customer service and technical support?

They have gives us support when we have needed it.

How was the initial setup?

The initial setup is very simple, and not complex.

The length of time for deployment depends on the complexity of the reports. If there are only a few reports then it can be done in perhaps an hour's time. It's very simple but some kinds of reports are complex and take longer. For example, property dealers have their own cost sheet and it has more than 620 fields of data with different combinations of calculations. Definitely, reports of this type take between two and three days to create.

What about the implementation team?

We have a very good technical team that handles deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

I don't feel that price is an issue for this product. Sometimes we lose a client because of the pricing but that is part of any business.

What other advice do I have?

Personally, I am completely satisfied with Zoho Analytics and it is definitely a product I recommend.

My advice for anybody who is considering this solution is to think about how much time you will be saving in developing reports. The question is why you would want to develop a new report when the facility is already available in Zoho Analytics. It is a waste of time and your customer's money to recreate reports that already exist.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Find out what your peers are saying about Zoho, Microsoft, Google and others in Reporting Tools. Updated: November 2021.
554,382 professionals have used our research since 2012.
VijayKumar3
Co-Founder at Intelytica
Reseller
Top 10
Has good support, a good UI, and connecting to databases is very easy

Pros and Cons

  • "We really like that it's user friendly and has a lot of combinations and charts. They're good compared to other tools. We used a free Elastic product, comparatively, this solution is good because of their support, UI, and connecting to databases is very easy."
  • "In terms of improvement, they have a limited number of graphs available in their store. They should come up with more graph style forms. They should have more charts and at the same time, you can't create panels like with Microsoft BA."

What is most valuable?

We really like that it's user friendly and has a lot of combinations and charts. They're good compared to other tools. We used a free Elastic product, comparatively, this solution is good because of their support, UI, and connecting to databases is very easy. 

What needs improvement?

In terms of improvement, they have a limited number of graphs available in their store. They should come up with more graph style forms. They should have more charts and at the same time, you can't create panels like with Microsoft BA. 

For how long have I used the solution?

I have been using Zoho Analytics for nine to ten months. 

What do I think about the stability of the solution?

It's stable. It works. 

What do I think about the scalability of the solution?

We checked the scalability and it is scalable. 

There are around four to five users who use this solution. The users are primarily developers. We develop dashboards and analytics and then give them to our clients. Three to four people deploy it and implement it for our clients. 

How are customer service and technical support?

Zoho technical support is good. 

How was the initial setup?

The initial setup was very easy and user-friendly. The deployment took two to three hours, it's very easy. 

What's my experience with pricing, setup cost, and licensing?

I also used a BA tool but the issues with those dashboards were that the license prices were very high for the Indian market. 

Zoho prices are reasonable. We have different plans with them; monthly, quarterly, yearly. 

What other advice do I have?

I would rate Zoho Analytics an eight out of ten. 

They have imited graphs. In the next release, I would like for them to have features like Microsoft BA, in which we can create clickable buttons to help us navigate. Zoho does not have this. If they could develop those buttons in the next release, it would be helpful. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller