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Zscaler Cloud Firewall Room for Improvement

MK
Security Subject Matter Expert at Orange

We've had some concerns with Zscaler, but a new version is coming out that we hope will address them. This is scheduled to be released in March 2020. They've probably done some gap analysis and will be introducing more versatile features according to customer requests.

The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release.

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AL
Chief Executive Officer at a tech services company with 1-10 employees

The product could improve its integration with some legacy systems.

The solution could offer more simplicity on deployment so that it's not quite so complex sometimes.

The solution could benefit from more CASBs - cloud access security brokers.

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Director at Aquila ICT Solutions

The only thing that might be improved would be to enable application of different settings. It's really the difference between having it on premises or on cloud. If you have a next gen firewall from Palo Alto which is the best on-premise solution, then you might be able to configure some things a little more. It's possible that with Zscaler, the customization of some options could be improved a little to match what is available on-premise but because it's on cloud, it doesn't allow application of extra settings.

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Learn what your peers think about Zscaler Cloud Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
553,954 professionals have used our research since 2012.
Director at a tech services company with 1-10 employees

Currently, the Data Leak Prevention is only for web filtering and there is nothing for email and the USB, so it would be an improvement if that could be included.

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MG
IT Security Manager at a retailer with 10,001+ employees

It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service.

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Learn what your peers think about Zscaler Cloud Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
553,954 professionals have used our research since 2012.