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Zscaler Internet Access Pros

MA
Service Manager at a construction company with 10,001+ employees
For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway.
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ON
Security Architect at Claro Enterprise Solutions
Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it.
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SM
Architecture Senior Manager at a insurance company with 10,001+ employees
The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go.
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Learn what your peers think about Zscaler Internet Access. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,327 professionals have used our research since 2012.
Channel Alliances Leader Germany at ALE
The security is excellent.
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Server Administration / Security Officer at a manufacturing company with 501-1,000 employees
We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in.
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Sr. Manager at a non-profit with 51-200 employees
Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team.
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HM
Network Engineer at a financial services firm with 5,001-10,000 employees
The VPN is valuable, as the whole technology is very different from a traditional VPN.
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Zscaler Internet Access Cons

MA
Service Manager at a construction company with 10,001+ employees
The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments.
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ON
Security Architect at Claro Enterprise Solutions
An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it.
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SM
Architecture Senior Manager at a insurance company with 10,001+ employees
One thing that they could improve is the ability to import rules from other platforms.
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Learn what your peers think about Zscaler Internet Access. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,327 professionals have used our research since 2012.
Channel Alliances Leader Germany at ALE
I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again.
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Server Administration / Security Officer at a manufacturing company with 501-1,000 employees
I would like to see more training and video documentation.
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Sr. Manager at a non-profit with 51-200 employees
They could provide more time for the onboarding the training of an IT person.
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HM
Network Engineer at a financial services firm with 5,001-10,000 employees
There are a few features that are not compatible with the Azure cloud.
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Learn what your peers think about Zscaler Internet Access. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,327 professionals have used our research since 2012.