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What advice do you have for others considering Exabeam?

If you were talking to someone whose organization is considering Exabeam, what would you say?

How would you rate it and why? Any other tips or advice?

ITCS user
66 Answers

author avatar
Top 5Real User

We're just a consultant. We give advice to clients and present them with what we think are the best options. I'm not an integrator or user. Our clients rely on our insights and reports. This solution will potentially be used on a governmental project. We need to have the full set of features. The government is very concerned about protection. We are trying to deploy the data lead, cloud connector, advanced analytics, entity analytics, recounting incident response, case manager and the full package, the full system, in order to collect information and properly detect and respond. While the scoring is very high so far, I still need to determine the hardware requirements. From what I can see so far, I would rate the solution at an eight out of ten.

author avatar
Top 10Reseller

The suitability of this product is dependent on the individual use case, but generally, it fits most clients. Overall, this is a fantastic tool and it is one of the best SIEMs that I've come across. I would rate this solution an eight out of ten.

author avatar
Top 20Reseller

We're a technology reseller. We're the largest IBM reseller in the world. We're using the current version of the solution. I would suggest that other companies looking at implementing the solution to first consider the full breadth of their requirements. It's not a solution with wide-ranging features and capabilities. That said, it does do a lot. They're very good at the user behavioral analytics. If UEBA is a company's main concern, and if they're concerned about insiders, which people should be, it's quite good. It's a strong product for that type of functionality. It doesn't have a lot of breadth beyond that. I would rate the solution seven out of ten.

author avatar
Real User

We reviewed four different vendors but before we did the evaluation, we took a deep look at our use cases to understand our requirements so we would know the expected use cases and requirements on the system. It's important to know what you want to use it for. For us, it was about security use cases. If you are a new customer, you should think of the use cases that you have. All of the vendors we evaluated were good but Exabeam has a very good price model. That's where they win when they compete with Splunk, for instance. With Exabeam, you're not restricted to the log volume. You can add as much as you like. The only limit is the hardware. At some point, you may need to extend the hardware. We have plans to increase usage. I would rate it a seven out of ten. We had a large volume right from the beginning and they weren't quite prepared for that. That's something that they should think about when it comes to customers that have a large volume to start off with. That's where they could try to improve their services. We had some issues. Some of it was due to our own load balancing problems that caused a few issues. But if they had had their expert guys on-site they would have found the error much earlier. They didn't have their best experts so I think we lost a big of implementation time. I would've expected more attention on their side. They created tickets but that wasn't the way to work. When you start a large implementation, they need to have their experts on-site as opposed to opening regular tickets. They need to be on-site to fix the issues. They sent very good technical experts after a few months and it only took them half a day to figure out the issues and after that, it worked very well. Our account manager is very senior and we are very pleased with him. They've been very professional during the POC. We had ongoing commercial discussions.

author avatar
Top 10Real User

From a product perspective, it's a good product but the company needs to improve the way it functions. I would rate this solution an eight out of 10.

author avatar
Real User

I would recommend the product. I don't have any warnings or anything negative to tell anyone, because there are really no problems with the solution. You can pretty much make it up as you go. I would rate this product an eight out of 10.

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