If you were talking to someone whose organization is considering Ivanti Service Desk , what would you say?
How would you rate it and why? Any other tips or advice?
Before implementing this solution, I would advise others to do the groundwork and properly document the processes and workflows. We didn't have certain processes properly defined, and that's why it took us longer to implement this solution. I would rate Ivanti Service Desk an eight out of ten. We're satisfied with this solution.
What do you like most about Ivanti Service Desk ?
Thanks for sharing your thoughts with the community!
Can you share with other users what your preferred choice is for help desk software and why? Did you compare it to other solutions?