We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
I'm not involved on the financial side, but I believe the solution is costly.
The most pricey solution is Zscaler, followed by Prisma Access, and then Netskope. The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time. For example, if you go ahead with a one-year subscription, just for testing purposes to see how the whole solution works, and you plan to renew for the next two or three years, you tend to see that the solution gets really costly. We understand that when you purchase a hardware component, the cost goes up because you have a physical asset that depreciates over time. But when you are getting a subscription-based service, the cost should tend to be reduced over time. With Prisma Access, the cost is increasing and that is something beyond any kind of logic. This is something that Palo Alto needs to work on if they want to be competitive in the market.
We created a bill of materials and passed it on to a third party. It probably was WWT, but it was sourced by the client itself. Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising.
It's pricey, it's not cheap. But you get what you pay for. My most crucial advice to colleagues who are looking to purchase this product would be to look at it from a 50,000-foot point of view, and then narrow it down to 40,000, 30,000, 20,000, and 10,000. The reason I say that is because, at the 50,000-foot view, the executives care about the pricing and the costing model; it's all about budget and how they can save the organization money. If you are in a high-end organization, this is the product you had better get, hands-down. If you are an executive at a highly visible bank, please get your head out of the sand and see what is best for your organization. If you are a manufacturing company that doesn't need this level of integrative security, go get something else, something cheaper, because you don't need this extensive level of security controls and throughput. But if you want to get the best-of-breed, then Palo Alto's product is what you should definitely get.
The solution requires a license and the technical support has extra costs. The licensing model could improve.
I can't speak to the licensing costs. We had a two-year license, which we are still on.
Prisma Access is a little bit expensive.
I don't deal with licensing in the company. I'm not sure what the pricing is. My understanding is that it's a bit more expensive only because it's part of the framework of the Palo Alto solution. It's more sensitive than if we just went and got some free VPN or some ad hoc solution, and so it's a bit more costly.
This is not an expensive product and everything is included with one license. We normally sell GlobalProtect bundled with a firewall if the customer wants an endpoint solution.
I think that the Palo Alto solution is very good. The licensing in comparison to other competitors is not really an issue. The price is not low but you can't compare with all the premium firewalls in its range. The licensing cost is about 18,000 euros.
Palo Alto is not a cheap product. It's expensive because they provide very good technology.