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I'm using VMware Horizon Cloud for end-user computing solutions from the VMware Cloud and Microsoft Azure for supporting the user's level. We are publishing new images from the backend to the user support team through vSphere and this is where we are monitoring all the VDAs. Sometimes we will receive a CPU usage alert and we are monitoring through the vSphere client for all the Las Vegas VDA and Reno VDA. We then are supporting these alerts.
We use VMware Horizon Cloud to allow our employees to work remotely.
The use cases were around being able to have virtual desktops that were deployable to the public cloud, specifically where customers had a burst type of environment, which means that they needed more virtual desktops in a particular timeframe. It might be at tax time for accountants. Another use case was being able to take an on-prem interface and bring it into the cloud so that a customer is able to have all of the goods. They could have their management infrastructure, deployment, and all those things. This was done so that the technical teams would have one less thing to manage and would be able to deploy across clouds, whatever that cloud is. It is a SaaS tool, and the target can be on-prem or a cloud, such as Azure, VMware, or AWS. The great thing about it is that you can deploy it anywhere. We are using its latest version and the previous version.
We don't internally use it, but we have clients who use it. I have used it myself in my prior job. We were not using the shared version where you share resources. We had dedicated resources for each desktop, which was one of the reasons why it was a little bit more expensive. This was one of the things I wanted to change before I left because you had people with 8 gigabytes of RAM and two processors assigned to them, but they were just doing emails. Every once in a while, they would use full resources while doing complex Excel tasks or something like that. They needed these resources all the time because whenever they didn't have them, the machine would freeze upon them for a little while and then start working, but that is not conducive to being efficient. The only solution was to give them more processing and memory. Unfortunately, that drives up costs because there is a cost associated with every processor and RAM you use. That's really the driving cost of it. I started getting the shared version where it would fluctuate with what is needed from a pool. In other words, if you had a pool of 120 gigabytes, it would fluctuate depending on the users' needs. If you put 40 users on 128 gigabytes, it is going to be cheaper than giving 40 users 8 gigabytes, which is 320 gigabytes. You cut your costs with that.
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