We changed our name from IT Central Station: Here's why

What needs improvement with Arctic Wolf AWN CyberSOC?

Please share with the community what you think needs improvement with Arctic Wolf AWN CyberSOC.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
11 Answer

author avatar
Top 10LeaderboardMSP

I think the response time could be improved. It can sometimes take up to an hour to get notification of a problem and that's a long time. We currently report to users directly from our own dashboard. It would be helpful if they'd include a feature that would go directly to reports which would reduce the time between detection and communicating to industry partners.

Find out what your peers are saying about Arctic Wolf AWN CyberSOC vs. Netsurion Managed Threat Protection and other solutions. Updated: January 2022.
563,208 professionals have used our research since 2012.